HRM CityMatters Survey Results - November 2013

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This presentation outlines MQO's latest survey results on what citizens say about Halifax's economy, lifestyle, government and other issues.

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  • Last year: drivers were public transportation – recreational facilities was one of them (a 5th) – the lowest along with public transportation. This year, recreational facilities Not a driver, and public transportation is a bit stronger. Value for municipal taxes continues to be the strongest driver of satisfaction.
  • Note : Importance : No changeGood Job : Up 14 %
  • * 2011: Scale was 1-10 satisfaction scale instead of 1-10 very poor-excellent
  • HRM CityMatters Survey Results - November 2013

    1. 1. Quality of Life Are HRM residents…. happy?
    2. 2. Quality of life – Top Three Scores Overall quality  1% 58% Educational opportunities 74% Good place to raise a family 70% Restaurants and cafés  3% 69% 67%  4 % Visitors/tourists 55%  2 % Shopping 52%  6 % Place where I feel safe 50%  2% Arts and Cultural events Indoor recreational facilities 45% 44%  4% Welcoming for new immigrants Outdoor recreational facilities 38% 37%  4% Traffic and navigation Having a vibrant economy  9% 21% Affordable housing 15%  5% Job opportunities 14%  3%
    3. 3. Quality of life – Mean Overall quality 7.5 Educational opportunities 8.1 Good place to raise a family 7.9 Restaurants and cafés 8.0 Visitors/tourists 8.0 Shopping 7.5 Place where I feel safe 7.3 Arts and Cultural events 7.3 Indoor recreational facilities 7.0 Welcoming for new… 7.0 Outdoor recreational facilities 6.9 Traffic and navigation 6.5 Having a vibrant economy 6.3 Affordable housing 5.9 Job opportunities 5.8
    4. 4. Municipal Services Are municipal services meeting residents’ expectations?
    5. 5. Municipal Service – Top Three Satisfaction Scores Overall quality 33%  8 % 56%  7% Police services 48%  8 % Green spaces Snow clearing 38%  9% Recreation facilities 37%  2 % Public transportation Good value for municipal taxes Road maintenance 33%  9% 20%  5% 18%  5%
    6. 6. Municipal Service – Mean Overall quality 6.8 Police services 7.5 Green spaces 7.3 Snow clearing 6.8 Recreation facilities 7.0 Public transportation 6.3 Good value for municipal taxes 6.2 Road maintenance 5.9
    7. 7. What municipal services are driving satisfaction?
    8. 8. Value for municipal taxes 48% Police services 20% Satisfaction with Municipal Services R2 =0.63 Public transportation 16% Snow clearing 16%
    9. 9. Downtown Halifax How do residents perceive Downtown Halifax?
    10. 10. Revitalizing the Downtown Area Importance of Revitalizing the Downtown Area Halifax done "Good Job" Revitalizing the Downtown Area Very Important, 44% Good Job, 22% Somewhat Important, 41% Ok / SoSo, 44%
    11. 11. Halifax Safety Do Residents Feel Safe in HRM?
    12. 12. HRM Safety Very safe Mostly Safe 79% 50% 9% 8% How safeHow safe would you feel walking alone at night in Ha is HRM?
    13. 13. Living in Halifax What’s the best thing about living in HRM?
    14. 14. Top Things About Living in HRM Size/Ease of travel/Close to everything 29% The people/Atmosphere/The 'community' feel 20% Access to a variety of things/Diverse/Options 17% Services are efficient/Easily accessible 12% Quiet/Easy pace of life/Good quality of life 11% It's home/My family is here/Friends are here 11%
    15. 15. Halifax Development Do you support suggested HRM development projects?
    16. 16. HRM Area Project – Project of Most Interest (among 3 proposed) 53% 23% 18% A commuter light rail A ferry that might include An aquarium to showcase service to take people stops such as Bedford and the marine wildlife in the from outside Halifax into Shannon Park in addition area the city to the current ferry terminals
    17. 17. HRM Development that will have the greatest impact on quality of life – Top 3 selected 51% 23% The general development in the downtown area 22% The new library The New Convention Centre
    18. 18. Spending / Lifestyle How do HRM residents spend their hard-earned money?
    19. 19. Likelihood to buy: Next 12 Months Vacation 67%  3% New electronics for your home 31%  3% Renovate home Buy/ lease new vehicle New home 28% 14% 10% 2%
    20. 20. Bullying and Tolerance How “NICE” are HRM residents?
    21. 21. Perceived Tolerance (top 3 scores) of HRM Residents Towards… 49% 48% 39% Gays and Lesbians People from nonChristian religions Immigrants from another country
    22. 22. Importance of Bullying as an Issue 70% 25% 4% Very important Important 0% Unimportant Very unimportant Incidence: Bullying Among Adults (past year) 7.9 times 14% Victim of bullying 2.6 times 4% Being a bully
    23. 23. Mayor and Council Performance How would you rate the Mayor and its council?
    24. 24. Mayor Performance: % top 3 Scores 40% 25% 2013 Michael Savage 25% 2012 Peter Kelly 2011 Peter Kelly*
    25. 25. Municipal Council Performance 42% 24% 20% Score 8-10 Score 6-7 Score 1-5

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