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Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
Stars Performance Suite
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Stars Performance Suite

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McDowell Incentives, Inc, in partnership with CSI Recognition introduce the STARS Performance Suite. STARS Performance gives organizations multiple tools to build a full recognition strategy utilizing …

McDowell Incentives, Inc, in partnership with CSI Recognition introduce the STARS Performance Suite. STARS Performance gives organizations multiple tools to build a full recognition strategy utilizing formal, informal, and day to day recognition. Coordinate all communication and metrics into one turnkey system.

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  • 1. Introduces STARS Performance Suite
  • 2. A Partnership of Best-in-Class Resources
  • 3. What is Engagement?
  • 4. Engaged employees work with a passion and feel a profound connection to their company. They drive innovation and move the organization forward.
  • 5. Non-Engaged employees are essentially “checked-out.” They are sleepwalking through their workday. They are putting in time, but not enough energy or passion into their work.
  • 6. Actively Disengaged employees aren’t just unhappy at work, they’re busy acting out their unhappiness. Every day, these workers undermine what their engaged co-workers accomplish.
  • 7.
        • 28% of Employees are Engaged
        • 54% are Not Engaged
        • 17% are Actively Disengaged
    Gallup’s Engagement Studies
  • 8. “ Engaged employees make the difference between high-performing companies and lesser-performing competitors”
  • 9.  
  • 10.
    • Earnings per share (in publically traded companies) were 26% greater in companies with highly engaged people
  • 11.
      • 72% of those engaged people thought “I can have a positive impact on service .”
      • 68% thought “I can positively impact costs .”
      • 84% thought “I can impact our Company’s results .”
  • 12. Gallup’s Measurable Benefits from Engagement
    • Enhanced organizational performance
    • Increased productivity
    • Greater financial performance
    • An increase in employee retention
  • 13. The Human Capital Institute’s report on “ employee wants ”
    • To be inspired
    • To be understood
    • To grow
    • To be rewarded and recognized
    • To be listened to
    • To be empowered
    • Performance-Based Recognition plays a key role in employee satisfaction and engagement
  • 14. How does your organization view Recognition ?
  • 15.
    • As a Cost?
      • Do what others do
      • Respond to inflation, recruiting and retention issues
      • Calculate and do what is affordable
  • 16.
    • As an investment?
      • Supporting the business strategy
      • Alignment of associate and organizational interests
      • Reinforcing mission, vision, values and goals
      • Communicate recognition, performance and appreciation
      • Leverage Senior Management as program champions
      • Measurement of perception, understanding and results
  • 17. Performance-Based Recognition engages a workforce by showing appreciation, and rewarding employees frequently with meaningful awards for behavior, actions, attitudes and achievements that produce results against an organization’s goals, while reinforcing its vision and values Successful Organizations Believe…
  • 18. The Five Points of STARS
  • 19. 1. STARS — Strategic Total Award Recognition Systems —is the most comprehensive suite of integrated reward and recognition solutions available today.
  • 20. 2 . Anchored by our STARS Service Awards program, we provide the systems, knowledge, practical experience and critical support elements to successfully implement performance-based recognition.
  • 21. 3. Our technology allows the flexibility of immediate awards or points-based awards that accumulate .
  • 22. 4. Because our systems are integrated, all recognition activities are tracked in a single reporting suite.
  • 23. 5. We provide relevant metrics for ongoing employee engagement and RORI analysis.
  • 24. The STARS Difference
    • Integrated technology solutions
      • Best-in-class service award program
      • Immediate award and point accumulation solutions
        • Four distinct performance solutions
      • Engagement and recognition training platform
      • Single sign-on enabled
    • Common look and feel for service and performance
    • Multi-generational award solutions starting at $1.50
    • Metrics and analytics dashboard
  • 25.  
  • 26. Longevity Milestones Service Awards
  • 27. Performance Longevity Performance Points Accumulative Milestones Service Awards
  • 28. Performance Longevity Performance Points Immediate Accumulative Milestones Spot Digital Spot Symbolic Spot Echelon Service Awards
  • 29. Performance Longevity Performance Points Immediate Accumulative Milestones Support Spot Digital Spot Symbolic Spot Echelon Service Awards Strategy Communications Training E-learning Measurement Account Management
  • 30. STARS Performance Suite .… fully integrated systems which enable our clients to implement, manage, analyze and control all recognition initiatives deployed to Engage, Motivate and Retain Talent. Solution Functionality Awards Best Fit STARS Performance Points (logos) Points Accumulation Peer thank you e-Cards Peer nomination Manager recognition Nomination builder Performance Central Scratch and Earn e-Learn and Earn Brand-name merchandise travel, events and adventure packages Electronically delivered awards starting at $5.00 Multiple programs and/or award criteria Need performance module Existing admin burden Need analytics Cost center driven Budgets ≥ $100. per employee per year SPOT Traditional Immediate Redemption e-Cards and e-Certificates On-line ordering Order single item Insignia medallion awards Celebration Lite box Personalized note Smaller organizations Event(s) requiring high-impact packaging SPOT Digital Immediate Redemption Generic or custom program site On-line SPOT card ordering SPOT card with redemption code Manager and employee tracking Digitally delivered Starting at $1.50 Music downloads Ring tones And lots more… Low budget Younger audience High turnover Minimal admin burden SPOT Echelon (January 2010) Immediate Redemption Peer thank you e-Cards Peer nomination Nomination builder Manager Recognition Defined budget levels Brand-name merchandise Electronically delivered awards starting at $5.00 Service company or organization Desire immediate award for employee Criteria = company values
  • 31. Performance Points Multiple programs and/or award criteria Need performance module Existing admin burden Need analytics Cost center driven Budgets ≥ $100. per employee per year Brand-name merchandise travel, events and adventure packages Electronically delivered awards starting at $5.00 Points Accumulation Peer thank you e-Cards Peer nomination Manager recognition Nomination builder Performance Central Scratch and Earn e-Learn and Earn STARS Performance Points (logos)
  • 32. Low budget Younger audience High turnover Minimal admin burden Digitally delivered Starting at $1.50 Music downloads Ring tones And lots more… Immediate Redemption Generic or custom program site On-line SPOT card ordering SPOT card with redemption code Manager and employee tracking SPOT Digital
  • 33. Service company or organization Desire immediate award for employee Criteria = company values Defined budget levels Brand-name merchandise Electronically delivered awards starting at $5.00 Immediate Redemption Peer thank you e-Cards Peer nomination Nomination builder Manager Recognition SPOT Echelon (NEW January 2010)
  • 34. Smaller organizations Event(s) requiring high-impact packaging Insignia medallion awards Celebration Lite box Personalized note Immediate Redemption e-Cards and e-Certificates On-line ordering Order single item SPOT Traditional
  • 35.
    • Merchandise
    • Over 4,500 choices
    • Updated weekly by suppliers
    • Event Tickets
    • Real-time interface to sports, concerts, theatrical shows around the world
    • Includes “sold out” events
    • Immediate redemption
    • Electronically delivered
    • Music downloads
    • Ringtones
    • Digital magazines
    • Movie tickets
    • Photo prints
    • Cell-phone skins
    • Phone time
    • Pizza promotions
    • Travel rewards
    • Travel Rewards
    • Real-time booking engine through Thomas Cook
    • Includes packages, hotels, car rentals, last minute getaways and flights
    • Travel awards show in points values not dollars
    • Experiential
    • Special adventures, sports schools and unique travel excursions
  • 36.  
  • 37. STARS provides a complete suite of Client Support Elements :
    • Tailored for your needs and budget
    • Branded and themed
    • Encourage “buy-in”, awareness and ongoing engagement
    • Media solutions for maximum impact
      • Video – Intranet
      • E-mail
      • Web conference
      • E-letter
      • Posters/Brochures
      • Print-on-demand
      • Social networking
    COMMUNICATION
  • 38. CLIENT SUPPORT
    • Recognition as an Engagement Strategy—8 Modules
    • Recognition System Launch and Implementation
        • Recognition Strategy and Program Overview
        • Technology Reviews
        • Roles and Responsibilities
        • Presentation Skills
    • Deployed to Meet “Your” Individual Needs
        • Train-the-trainer
        • Web-Based
        • CD/DVD
        • Printed materials
        • E-Learn and Earn
        • SCORM compliant content/certification
        • Completion metrics
    TRAINING
  • 39. CLIENT SUPPORT
    • Basis – database hierarchy
    • Full suite of reports
    • Real time
    • Measure and analyze
      • Participation
      • Budget
      • Behavior/Values
      • Return on Recognition Investment
      • Customized Needs
    MEASUREMENT AND ANALYTICS
  • 40. CLIENT SUPPORT
    • Your Account Manager is the lead person accountable for all elements your recognition system
      • Implementation
      • STARS Technology
      • Communication
      • Training
      • Measurement and analysis
      • Modification
    ACCOUNT MANAGEMENT
  • 41.
    • STARS will maximize your
    • RORI (Return on Recognition Dollar Invested)
    Stars Performance is the complete solution; strategy, flexible and scalable technology, thousands of awards, SCORM compliant training, ROI analysis and program support elements all integrated and delivered with unparalleled customer care…
  • 42. ENGAGEMENT, MOTIVATION and TALENT RETENTION We will assist you in building a culture of recognition to increase…
  • 43. http://www.McDowell-Incentives.com

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