I’m going to be throwing a bunch of information at you today, but don’t worry…you don’t have to write it all down. You can get this presentation from my blog. And a word about the creative commons license in the bottom left-hand corner…
I’m going to be throwing a bunch of information at you today, but don’t worry…you don’t have to write it all down. You can get this presentation from my blog. And a word about the creative commons license in the bottom left-hand corner…
I’m going to be throwing a bunch of information at you today, but don’t worry…you don’t have to write it all down. You can get this presentation from my blog. And a word about the creative commons license in the bottom left-hand corner…
I’m going to be throwing a bunch of information at you today, but don’t worry…you don’t have to write it all down. You can get this presentation from my blog. And a word about the creative commons license in the bottom left-hand corner…
I’m going to be throwing a bunch of information at you today, but don’t worry…you don’t have to write it all down. You can get this presentation from my blog. And a word about the creative commons license in the bottom left-hand corner…
I’m going to be throwing a bunch of information at you today, but don’t worry…you don’t have to write it all down. You can get this presentation from my blog. And a word about the creative commons license in the bottom left-hand corner…
I’m going to be throwing a bunch of information at you today, but don’t worry…you don’t have to write it all down. You can get this presentation from my blog. And a word about the creative commons license in the bottom left-hand corner…
I’m going to be throwing a bunch of information at you today, but don’t worry…you don’t have to write it all down. You can get this presentation from my blog. And a word about the creative commons license in the bottom left-hand corner…
I’m going to be throwing a bunch of information at you today, but don’t worry…you don’t have to write it all down. You can get this presentation from my blog. And a word about the creative commons license in the bottom left-hand corner…
I’m going to be throwing a bunch of information at you today, but don’t worry…you don’t have to write it all down. You can get this presentation from my blog. And a word about the creative commons license in the bottom left-hand corner…
I’m going to be throwing a bunch of information at you today, but don’t worry…you don’t have to write it all down. You can get this presentation from my blog. And a word about the creative commons license in the bottom left-hand corner…
I’m going to be throwing a bunch of information at you today, but don’t worry…you don’t have to write it all down. You can get this presentation from my blog. And a word about the creative commons license in the bottom left-hand corner…
I’m going to be throwing a bunch of information at you today, but don’t worry…you don’t have to write it all down. You can get this presentation from my blog. And a word about the creative commons license in the bottom left-hand corner…
I’m going to be throwing a bunch of information at you today, but don’t worry…you don’t have to write it all down. You can get this presentation from my blog. And a word about the creative commons license in the bottom left-hand corner…
Arnold : Gravity Summit at Harvard - Presentation Transcript
How Twitter And Social Media Affect Advertising And Branding August 31, 2009
Advertising 3.0
Advertising 1.0
Advertising 2.0
Advertising 3.0
50,000 Fish fans 1 Million+ video views 600+ posted videos 300 parody videos 6,000+ blog posts 5,000 tweets 100+ Facebook pages 25 stories in print & online
Social Media Communication Opportunities 2 Promotional Support 3 Relationship Marketing 4 Research and Development 5 Customer Service 6 Ad Targeting 7 Off-page SEO 8 Public Relations 1 Ad Content
Consideration Awareness Preference Action Loyalty Viral videos PR TV Print OOH Display Radio Product Placement Product microsites PR Direct mail Print Search Customer reviews Widgets Exp. Marketing Product Placement Print Blogs Twitter Podcasts Brand Promotions P.O.P. Direct mail Circulars Sampling Search Customer reviews Mobile coupons Direct mail Newsletters Offers Rewards Programs M.G.M. Proprietary Communities 3rd Party Communities Corporate website
STEP 1 BUSINESS & MARKET ASSESSMENT STEP 2 CONSUMER ASSESSMENT STEP 3 BRAND STRATEGY & BRAND IDEA STEP 4 BRAND EXPERIENCE PLAN STEP 5 ANALYTICS What are the social habits of your target audience? What is your Brand’s Social Voice? What does success look like? What are the tactics and platforms that support your Social Brand? What are your Social business objectives? Arnold SocialBrand
High Business/ Consumer Value High Organizational Barriers/ Implementation Effort 1 2 3 2 High Value + Low Complexity High Value + High Complexity Low Value + Low Complexity Low Value + High Complexity 1
Traveling 10 city mobile tour
Designer Clothing Line
High Profile Stunt – High Traffic Place
TV Brand Integration – product placement
Twitter Brand presence
Charitible promotion - Donate your time
Customer Acquisition program
Twitter Customer Service presence
Charitable promotion – with established partner
YouTube Brand Channel – UGC
Unbranded Community Website
MOMA/Museum Exhibit
The CORE 1 Tone 2 Frequency 3 4 Approval Responsibility 5 Contact strategy Measurement
Sentiment + Engagement Reach On-Theme Value-Added
Guiding Principles Listen first, then converse Be authentic…to the Brand, the consumer and the platform Be conversation worthy
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