Social networking applications and platforms - a socio-technical approach to community support

Graham Attwell Social networking applications and platforms - a socio-technical approach to community support

an activity and events driven format using both f-2-f and online modalities

Aspects of community interaction: visibility, geography, proﬁling, shared interests, authenticity, transparency, and voice

Choosing tools - availability, cost, functionality and the existing skill-set within the Emerge team

offer the target users a combination of rich social spaces, alongside the possibilities for presentations and online gatherings

Communities change over time and the forces that drive and shape a community and its trajectory include: membership, perceived value, trust and changing mechanisms of governance, ownership and participation

Open versus closed

Navigating distributed activity across multiple online spaces - aggregation and community based media

Setting a baseline level expectation for engagement

Dealing with community support across institutions, projects, groups and individuals

Using a blended approach to community support

How can you facilitate community-led activity and shift ownership back into the community

Lessons learnt digital literacy skills of the community Agile and flexible approaches Designing for 'purpose' requires transparency in the technologies Resourcing is one of the key driving forces behind community development, participation and governance equitable opportunities for participation. community requirements change over time in unanticipated ways individual visibility Focus on the benefits for both individuals and organisations

Research questions How can we design an optimal mix of blended face to face and online activities? What is the relationship between individual participation and identity in a community and organisational and funding affiliations? How can community facilitators measure requirements and respond in a timely manner? How do we negotiate norms and regulations for community participation? How community emergence can be fostered and sustained? How do dispersed communities develop shared artefacts and practices?

All photos - Emerge Flickr pool http://www.ﬂickr.com/groups/emergeproject/

http://www.pontydysgu.org	57
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Social networking applications and platforms - a socio-technical approach to community support

by GrahamAttwell on Sep 06, 2009

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