Servant Leadership - Agnieszka Gasperini @ Agile Management 2014 Poland

1. www.practical-thinking.com
Think Different, Think Practical
Practical Thinking Group
Servant Leadership
Agnieszka Gasperini, PMP - SDI Facilitator
Managing Director EMEA

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AGNIESZKA GASPERINI, COACH, MENTOR AND SDI FACILITATOR
•15 years experience in multi-international projects
•Master in Project Management in George Washington University and Master in Economics at the University of Warsaw
•Large experience as Project Manager, Coach and Trainer / Speaker in Project Management and Interpersonal Skills
•Large experience in Telecom, Financial Services, Private and Public Sectors
•Managing Director for EMEA at Practical Thinking Group
•Recipient of the “PMI Distinguished Contribution Award” in 2012
•Founding member of PMI Poland Chapter (2002), Part of PMI Global - BVAC (Board Volunteer Advisory Committee) and Regional Mentor for PMI Central Europe
•Recognized speaker at international events in Europe, Asia Pacific and America

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“The servant-leader is servant first… it begins with the natural feeling
that one wants to serve, to serve first.
Then conscious choice brings one to aspire to lead.
That person is sharply different from one who is leader first…” - Robert K. Greenleaf

4. www.practical-thinking.com
Think Different, Think Practical
Practical Thinking Group

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Who do You lead?
How do You lead?
Do You lead in
your organizations?
Do You lead in
a group?
Do You realize
the power You have?

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CHARACTERISTICS OF THE SERVANT LEADER
1.Listening / Słuchanie The Servant – Leader seeks to identify the will of a group, and helps clarify to others. Listen receptively to what is being said and not said.
1.

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CHARACTERISTICS OF THE SERVANT LEADER
2. Empathy / Empatia
People need to be accepted and
recognized for the special and unique spirits
2.

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CHARACTERISTICS OF THE SERVANT LEADER
3.
3. Healing / ukojenie, naprawienie
Potential for healing one’s self,
and one’s relationship to others.
Servant- Leader recognizes that he/she has
an opportunity to “ help make whole”.

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CHARACTERISTICS OF THE SERVANT LEADER
4.
4. Awareness / świadomość
General awareness,
specially self- awareness,
strengthens the Servant – Leader.

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CHARACTERISTICS OF THE SERVANT LEADER
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5. Persuasion / Perswazja
The Servant – Leader is effective at building
consensus within groups
RELIANCE upon PERSUASION
Zaufanie/ oparcie ponad perswazją

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CHARACTERISTICS OF THE SERVANT LEADER
6.
6. Conceptualization/ konceptualizacja
Servant – Leaders are called to seek a delicate
balance between conceptual thinking
and a day-to-day focused approach.

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CHARACTERISTICS OF THE SERVANT LEADER
7.
7. Foresight / przewidywanie
Servant – Leader can understand
the lessons from the past,
the realities of the present,
and the likely consequence
of a decision for the future.

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CHARACTERISTICS OF THE SERVANT LEADER
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8. Stewardship / management
Holding something in trust for the greater
good of society.
Servant- leadership assumes first and foremost
a commitment to serving the needs of others.
Openness and persuasion, rather than control.

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CHARACTERISTICS OF THE SERVANT LEADER
9.
9. Commitment to the growth of people
Servant – Leader recognizes the tremendous
responsibility to do everything within his/her power
to nurture the personal, professional
and spiritual growth of employees.

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CHARACTERISTICS OF THE SERVANT LEADER
10.
10. Building community
Servant – Leader seeks to identify some means for building community among those who work within a given institution.

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PERSONAL INVENTORY OF SERVANT- LEADER
Rating your Servant – Leader characteristics:
1.Listening 1 2 3 4
2.Empathy 1 2 3 4
3.Healing 1 2 3 4
4.Awareness 1 2 3 4
5.Persuasion 1 2 3 4
6.Conceptualization 1 2 3 4
7.Foresight 1 2 3 4
8.Stewardship 1 2 3 4
9.Commitment to the growth of people 1 2 3 4
10.Building community 1 2 3 4

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Servant
Leader

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CONTACT INFORMATION
Agnieszka Gasperini, PMP
Aga.gasperini@practical-thinking.com
LinkedIn: www.linkedin.com/in/agasperini
UK: +44 (20) 3239.1285
Italy: +39 (347) 398.8847
Poland: +48 (69) 649.9996
USA: +1 (305) 851.2579