0
Team Building and Team Work Prepared by Michael K. McCuddy Valparaiso University
Teamwork and High Performance Teams <ul><li>Study questions. </li></ul><ul><ul><li>What is a high performance team …and wh...
What is a high performance  team …and what is teamwork ? <ul><li>A team is a small group of people with complementary skil...
What is a high performance  team …and what is teamwork ? <ul><li>Types of teams. </li></ul><ul><ul><li>Teams that recommen...
What is a high performance team …and what is teamwork ? <ul><li>The nature of teamwork. </li></ul><ul><ul><li>Team members...
What is a high performance team …and what is teamwork ? <ul><li>Characteristics of high performance teams. </li></ul><ul><...
What is a high performance team …and what is teamwork ? <ul><li>Diversity and team performance. </li></ul><ul><ul><li>To c...
What is team building? <ul><li>Team members and leaders must work hard to achieve teamwork. </li></ul><ul><li>Team buildin...
What is team building? <ul><li>How team building works. </li></ul><ul><ul><li>Five step process. </li></ul></ul><ul><ul><u...
What is team building? <ul><li>Approaches to team building. </li></ul><ul><ul><li>Formal retreat approach. </li></ul></ul>...
What can be done to improve team processes? <ul><li>Increased emphasis on teams and teamwork: </li></ul><ul><ul><li>Presen...
What can be done to improve team processes? <ul><li>New member problems. </li></ul><ul><ul><li>New members are concerned a...
What can be done to improve team processes? <ul><li>New member problems  —  cont . </li></ul><ul><ul><li>Behavior profiles...
What can be done to improve team processes? <ul><li>Behavior profiles for coping. </li></ul><ul><ul><li>Tough battler. </l...
What can be done to improve team processes? <ul><li>Behavior profiles for coping  —  cont . </li></ul><ul><ul><li>Friendly...
What can be done to improve team processes? <ul><li>Behavior profiles for coping  —  cont . </li></ul><ul><ul><li>Objectiv...
What can be done to improve team processes? <ul><li>Task and maintenance leadership. </li></ul><ul><ul><li>High performanc...
What can be done to improve team processes? <ul><li>Task activities. </li></ul><ul><ul><li>The various things members do t...
What can be done to improve team processes? <ul><li>Maintenance activities. </li></ul><ul><ul><li>Support the group’s soci...
What can be done to improve team processes? <ul><li>Groups members should avoid the following disruptive behaviors: </li><...
What can be done to improve team processes? <ul><li>Roles and role dynamics. </li></ul><ul><ul><li>A role is a set of expe...
What can be done to improve team processes? <ul><li>Roles and role dynamics  —  cont . </li></ul><ul><ul><li>Role ambiguit...
What can be done to improve team processes? <ul><li>Roles and role dynamics  —  cont . </li></ul><ul><ul><li>Role conflict...
What can be done to improve team processes? <ul><li>Norms: </li></ul><ul><ul><li>Represent beliefs about how group or team...
What can be done to improve team processes? <ul><li>Key norms that can have positive or negative implications. </li></ul><...
What can be done to improve team processes? <ul><li>Team cohesiveness. </li></ul><ul><ul><li>The degree to which members a...
What can be done to improve team processes? <ul><li>Members of highly cohesive groups: </li></ul><ul><ul><li>Value their m...
What can be done to improve team processes? <ul><li>High team cohesiveness occurs when: </li></ul><ul><ul><li>Members are ...
What can be done to improve team processes? <ul><li>Rule of conformity in group dynamics. </li></ul><ul><ul><li>The more c...
What can be done to improve team processes? <ul><li>Cohesiveness can be increased or decreased by making changes in: </li>...
How do teams contribute to the high performance workplace? <ul><li>Problem-solving teams. </li></ul><ul><ul><li>Employee i...
How do teams contribute to the high performance workplace? <ul><li>Cross-functional teams. </li></ul><ul><ul><li>Consist o...
How do teams contribute to the high performance workplace? <ul><li>Virtual teams. </li></ul><ul><ul><li>Members meet at le...
How do teams contribute to the high performance workplace? <ul><li>Key advantages of virtual teams. </li></ul><ul><ul><li>...
How do teams contribute to the high performance workplace? <ul><li>Self-managing teams. </li></ul><ul><ul><li>Small groups...
How do teams contribute to the high performance workplace? <ul><li>How self-managing teams work. </li></ul><ul><ul><li>Are...
How do teams contribute to the high performance workplace? <ul><li>Benefits of self-managing teams. </li></ul><ul><ul><li>...
How do teams contribute to the high performance workplace? <ul><li>Operational difficulties for self-managing teams. </li>...
THANK YOU <ul><li>www.powerpoint4u.blogspot.com </li></ul><ul><li>www.bookfiesta4u.blogspot.com   </li></ul>
Upcoming SlideShare
Loading in...5
×

Team Building & Team Work

28,642

Published on

Team Building & Team Work

Published in: Business
4 Comments
21 Likes
Statistics
Notes
No Downloads
Views
Total Views
28,642
On Slideshare
0
From Embeds
0
Number of Embeds
4
Actions
Shares
0
Downloads
2,313
Comments
4
Likes
21
Embeds 0
No embeds

No notes for slide

Transcript of "Team Building & Team Work"

  1. 1. Team Building and Team Work Prepared by Michael K. McCuddy Valparaiso University
  2. 2. Teamwork and High Performance Teams <ul><li>Study questions. </li></ul><ul><ul><li>What is a high performance team …and what is teamwork ? </li></ul></ul><ul><ul><li>What is team building? </li></ul></ul><ul><ul><li>What can be done to improve team processes? </li></ul></ul><ul><ul><li>How do teams contribute to the high performance workplace? </li></ul></ul>
  3. 3. What is a high performance team …and what is teamwork ? <ul><li>A team is a small group of people with complementary skills, who work actively together to achieve a common purpose for which they hold themselves collectively accountable. </li></ul><ul><li>Teams are one of the major forces behind revolutionary changes in contemporary organizations. </li></ul>
  4. 4. What is a high performance team …and what is teamwork ? <ul><li>Types of teams. </li></ul><ul><ul><li>Teams that recommend things. </li></ul></ul><ul><ul><ul><li>Established to study specific problems and recommend solutions to them. </li></ul></ul></ul><ul><ul><li>Teams that run things. </li></ul></ul><ul><ul><ul><li>Have formal responsibility for leading other groups. </li></ul></ul></ul><ul><ul><li>Teams that make or do things. </li></ul></ul><ul><ul><ul><li>Functional groups that perform ongoing tasks. </li></ul></ul></ul>
  5. 5. What is a high performance team …and what is teamwork ? <ul><li>The nature of teamwork. </li></ul><ul><ul><li>Team members actively work together in such a way that all of their respective skills are utilized to achieve a common purpose. </li></ul></ul><ul><ul><li>Teamwork is the central foundation of any high performance team. </li></ul></ul>
  6. 6. What is a high performance team …and what is teamwork ? <ul><li>Characteristics of high performance teams. </li></ul><ul><ul><li>High performance teams: </li></ul></ul><ul><ul><ul><li>Have strong core values. </li></ul></ul></ul><ul><ul><ul><li>Turn a general sense of purpose into specific performance objectives. </li></ul></ul></ul><ul><ul><ul><li>Have the right mix of skills. </li></ul></ul></ul><ul><ul><ul><li>Possess creativity. </li></ul></ul></ul>
  7. 7. What is a high performance team …and what is teamwork ? <ul><li>Diversity and team performance. </li></ul><ul><ul><li>To create and maintain high performance teams, the elements of group effectiveness (Chapter 9) must be addressed and successfully managed. </li></ul></ul><ul><ul><li>Diverse teams: </li></ul></ul><ul><ul><ul><li>Improve problem solving and increase creativity. </li></ul></ul></ul><ul><ul><ul><li>May struggle in the short term. </li></ul></ul></ul><ul><ul><ul><li>Have strong long-term performance potential. </li></ul></ul></ul>
  8. 8. What is team building? <ul><li>Team members and leaders must work hard to achieve teamwork. </li></ul><ul><li>Team building helps in achieving teamwork. </li></ul><ul><li>Team building. </li></ul><ul><ul><li>A sequence of planned activities designed to gather and analyze data on the functioning of a group and to initiate changes designed to improve teamwork and increase group effectiveness. </li></ul></ul>
  9. 9. What is team building? <ul><li>How team building works. </li></ul><ul><ul><li>Five step process. </li></ul></ul><ul><ul><ul><li>Problem or opportunity in team effectiveness. </li></ul></ul></ul><ul><ul><ul><li>Data gathering and analysis. </li></ul></ul></ul><ul><ul><ul><li>Planning for team improvements. </li></ul></ul></ul><ul><ul><ul><li>Actions to improve team functioning. </li></ul></ul></ul><ul><ul><ul><li>Evaluation of results. </li></ul></ul></ul>
  10. 10. What is team building? <ul><li>Approaches to team building. </li></ul><ul><ul><li>Formal retreat approach. </li></ul></ul><ul><ul><ul><li>Team building occurs during an offsite retreat. </li></ul></ul></ul><ul><ul><li>Continuous improvement approach. </li></ul></ul><ul><ul><ul><li>The manager, team leader, or members take responsibility for ongoing team building. </li></ul></ul></ul><ul><ul><li>Outdoor experience approach. </li></ul></ul><ul><ul><ul><li>Members engage in physically challenging situations that require teamwork. </li></ul></ul></ul>
  11. 11. What can be done to improve team processes? <ul><li>Increased emphasis on teams and teamwork: </li></ul><ul><ul><li>Presents challenges to people accustomed to more traditional ways of working. </li></ul></ul><ul><ul><li>Creates complications due to multiple and shifting memberships. </li></ul></ul><ul><ul><li>Requires team leaders and members to deal positively with group dynamics issues. </li></ul></ul><ul><ul><li>Requires ongoing team building. </li></ul></ul>
  12. 12. What can be done to improve team processes? <ul><li>New member problems. </li></ul><ul><ul><li>New members are concerned about issues of: </li></ul></ul><ul><ul><ul><li>Participation. </li></ul></ul></ul><ul><ul><ul><li>Goals. </li></ul></ul></ul><ul><ul><ul><li>Control. </li></ul></ul></ul><ul><ul><ul><li>Relationships. </li></ul></ul></ul>
  13. 13. What can be done to improve team processes? <ul><li>New member problems — cont . </li></ul><ul><ul><li>Behavior profiles of coping with individual entry problems. </li></ul></ul><ul><ul><ul><li>Tough battler. </li></ul></ul></ul><ul><ul><ul><li>Friendly helper. </li></ul></ul></ul><ul><ul><ul><li>Objective thinker. </li></ul></ul></ul>
  14. 14. What can be done to improve team processes? <ul><li>Behavior profiles for coping. </li></ul><ul><ul><li>Tough battler. </li></ul></ul><ul><ul><ul><li>Is frustrated by a lack of identity in the new group. </li></ul></ul></ul><ul><ul><ul><li>May act aggressively or reject authority. </li></ul></ul></ul><ul><ul><ul><li>Seeks to determine his or her role in the group. </li></ul></ul></ul>
  15. 15. What can be done to improve team processes? <ul><li>Behavior profiles for coping — cont . </li></ul><ul><ul><li>Friendly helper. </li></ul></ul><ul><ul><ul><li>Is insecure, suffering uncertainties of intimacy and control. </li></ul></ul></ul><ul><ul><ul><li>May show extraordinary support for others, behave in a dependent way, and seek alliances. </li></ul></ul></ul><ul><ul><ul><li>Needs to know whether she or he will be liked. </li></ul></ul></ul>
  16. 16. What can be done to improve team processes? <ul><li>Behavior profiles for coping — cont . </li></ul><ul><ul><li>Objective thinker. </li></ul></ul><ul><ul><ul><li>Is anxious about how personal needs will be met. </li></ul></ul></ul><ul><ul><ul><li>Acts in a passive, reflective, and even single-minded manner. </li></ul></ul></ul><ul><ul><ul><li>Concerned with fit between individual and group goals. </li></ul></ul></ul>
  17. 17. What can be done to improve team processes? <ul><li>Task and maintenance leadership. </li></ul><ul><ul><li>High performance teams require distributed leadership. </li></ul></ul><ul><ul><ul><li>The team leader and team members share in the responsibility of meeting task needs and maintenance needs. </li></ul></ul></ul>
  18. 18. What can be done to improve team processes? <ul><li>Task activities. </li></ul><ul><ul><li>The various things members do that contribute directly to the performance of important group tasks. </li></ul></ul><ul><ul><li>Task activities include: </li></ul></ul><ul><ul><ul><li>Initiating discussion. </li></ul></ul></ul><ul><ul><ul><li>Sharing information. </li></ul></ul></ul><ul><ul><ul><li>Asking information of others. </li></ul></ul></ul><ul><ul><ul><li>Clarifying what has been said. </li></ul></ul></ul><ul><ul><ul><li>Summarizing the status of a deliberation. </li></ul></ul></ul>
  19. 19. What can be done to improve team processes? <ul><li>Maintenance activities. </li></ul><ul><ul><li>Support the group’s social and interpersonal relationships. </li></ul></ul><ul><ul><li>Maintenance activities include: </li></ul></ul><ul><ul><ul><li>Encouraging the participation of others. </li></ul></ul></ul><ul><ul><ul><li>Trying to harmonize differences of opinion. </li></ul></ul></ul><ul><ul><ul><li>Praising the contributions of others. </li></ul></ul></ul><ul><ul><ul><li>Agreeing to go along with a popular course of action. </li></ul></ul></ul>
  20. 20. What can be done to improve team processes? <ul><li>Groups members should avoid the following disruptive behaviors: </li></ul><ul><ul><li>Being overly aggressive toward other members. </li></ul></ul><ul><ul><li>Withdrawing and refusing to cooperate with others. </li></ul></ul><ul><ul><li>Horsing around when there is work to be done. </li></ul></ul><ul><ul><li>Using the group as a forum for self-confession. </li></ul></ul><ul><ul><li>Talking too much about irrelevant matters. </li></ul></ul><ul><ul><li>Trying to compete for attention and recognition. </li></ul></ul>
  21. 21. What can be done to improve team processes? <ul><li>Roles and role dynamics. </li></ul><ul><ul><li>A role is a set of expectations associated with a job or position on a team. </li></ul></ul><ul><ul><li>Performance problems occur when roles are unclear or conflictive. </li></ul></ul>
  22. 22. What can be done to improve team processes? <ul><li>Roles and role dynamics — cont . </li></ul><ul><ul><li>Role ambiguity — o ccurs when a person is uncertain about his/her role. </li></ul></ul><ul><ul><li>Role overload — o ccurs when too much is expected and the person feels overwhelmed with work. </li></ul></ul><ul><ul><li>Role underload — o ccurs when too little is expected and the person feels underutilized. </li></ul></ul>
  23. 23. What can be done to improve team processes? <ul><li>Roles and role dynamics — cont . </li></ul><ul><ul><li>Role conflict — occurs when a person is unable to meet the expectations of others. </li></ul></ul><ul><ul><li>Forms of role conflict. </li></ul></ul><ul><ul><ul><li>Intrasender role conflict. </li></ul></ul></ul><ul><ul><ul><li>Intersender role conflict. </li></ul></ul></ul><ul><ul><ul><li>Person-role conflict. </li></ul></ul></ul><ul><ul><ul><li>Interrole conflict. </li></ul></ul></ul>
  24. 24. What can be done to improve team processes? <ul><li>Norms: </li></ul><ul><ul><li>Represent beliefs about how group or team members are expected to behave. </li></ul></ul><ul><ul><li>Are rules or standards of conduct. </li></ul></ul><ul><ul><li>Clarify role expectations. </li></ul></ul><ul><ul><li>Help members to structure their behavior </li></ul></ul><ul><ul><li>Help members to gain a common sense of direction. </li></ul></ul><ul><ul><li>Help to reinforce group or team culture. </li></ul></ul>
  25. 25. What can be done to improve team processes? <ul><li>Key norms that can have positive or negative implications. </li></ul><ul><ul><li>Performance norms. </li></ul></ul><ul><ul><li>Organizational and personal pride norms. </li></ul></ul><ul><ul><li>High-achievement norms. </li></ul></ul><ul><ul><li>Support and helpfulness norms. </li></ul></ul><ul><ul><li>Improvement and change norms. </li></ul></ul>
  26. 26. What can be done to improve team processes? <ul><li>Team cohesiveness. </li></ul><ul><ul><li>The degree to which members are attached to and motivated to remain a part of the team. </li></ul></ul>
  27. 27. What can be done to improve team processes? <ul><li>Members of highly cohesive groups: </li></ul><ul><ul><li>Value their membership. </li></ul></ul><ul><ul><li>Try to maintain positive relationships with other members. </li></ul></ul><ul><ul><li>Are energetic when working on team activities. </li></ul></ul><ul><ul><li>Are not prone to absenteeism or turnover. </li></ul></ul><ul><ul><li>Are genuinely concerned about team performance. </li></ul></ul><ul><ul><li>Tend to satisfy a broad range of individual needs. </li></ul></ul>
  28. 28. What can be done to improve team processes? <ul><li>High team cohesiveness occurs when: </li></ul><ul><ul><li>Members are similar in age, attitudes, needs, and backgrounds. </li></ul></ul><ul><ul><li>Group size is small. </li></ul></ul><ul><ul><li>Members respect each others’ competencies. </li></ul></ul><ul><ul><li>Members agree on common goals. </li></ul></ul><ul><ul><li>Members work on interdependent tasks. </li></ul></ul><ul><ul><li>Groups are physically isolated from others. </li></ul></ul><ul><ul><li>Groups experience performance success or crisis. </li></ul></ul>
  29. 29. What can be done to improve team processes? <ul><li>Rule of conformity in group dynamics. </li></ul><ul><ul><li>The more cohesive the group, the greater the conformity of members to group norms. </li></ul></ul><ul><ul><li>Positive performance norms in a highly cohesive group have a positive effect on task performance. </li></ul></ul><ul><ul><li>Negative performance norms in a highly cohesive group have a negative effect on task performance. </li></ul></ul>
  30. 30. What can be done to improve team processes? <ul><li>Cohesiveness can be increased or decreased by making changes in: </li></ul><ul><ul><li>Group goals. </li></ul></ul><ul><ul><li>Membership composition. </li></ul></ul><ul><ul><li>Member interactions. </li></ul></ul><ul><ul><li>Group size. </li></ul></ul><ul><ul><li>Competition within and between teams. </li></ul></ul><ul><ul><li>Rewards. </li></ul></ul><ul><ul><li>Location. </li></ul></ul><ul><ul><li>Duration. </li></ul></ul>
  31. 31. How do teams contribute to the high performance workplace? <ul><li>Problem-solving teams. </li></ul><ul><ul><li>Employee involvements teams include a wide variety of teams whose members meet regularly to collectively examine important workplace issues. </li></ul></ul><ul><ul><li>Quality circle. </li></ul></ul><ul><ul><ul><li>A special type of employee involvement team. </li></ul></ul></ul><ul><ul><ul><li>Team meets periodically to address problems relating to quality, productivity, or cost. </li></ul></ul></ul>
  32. 32. How do teams contribute to the high performance workplace? <ul><li>Cross-functional teams. </li></ul><ul><ul><li>Consist of members representing different functional departments or work units. </li></ul></ul><ul><ul><li>Used to overcome functional silos problem. </li></ul></ul><ul><ul><li>Used to solve problems with a positive combination of functional expertise and integrative systems thinking. </li></ul></ul>
  33. 33. How do teams contribute to the high performance workplace? <ul><li>Virtual teams. </li></ul><ul><ul><li>Members meet at least part of the time electronically and with computer support. </li></ul></ul><ul><ul><li>Groupware facilitates virtual meetings and group decision making. </li></ul></ul>
  34. 34. How do teams contribute to the high performance workplace? <ul><li>Key advantages of virtual teams. </li></ul><ul><ul><li>Brings cost effectiveness and speed to teamwork. </li></ul></ul><ul><ul><li>Brings computer power to information processing and decision making. </li></ul></ul><ul><li>Key disadvantage of virtual teams. </li></ul><ul><ul><li>Direct personal contact among members suffers. </li></ul></ul>
  35. 35. How do teams contribute to the high performance workplace? <ul><li>Self-managing teams. </li></ul><ul><ul><li>Small groups are empowered to make the decisions needed to manage themselves on a daily basis. </li></ul></ul><ul><ul><li>Teams make decisions on: </li></ul></ul><ul><ul><ul><li>Scheduling work. </li></ul></ul></ul><ul><ul><ul><li>Allocating tasks. </li></ul></ul></ul><ul><ul><ul><li>Training in job skills. </li></ul></ul></ul><ul><ul><ul><li>Evaluating performance. </li></ul></ul></ul><ul><ul><ul><li>Selecting new team members. </li></ul></ul></ul><ul><ul><ul><li>Controlling quality of work. </li></ul></ul></ul>
  36. 36. How do teams contribute to the high performance workplace? <ul><li>How self-managing teams work. </li></ul><ul><ul><li>Are permanent and formal elements of the organizational structure. </li></ul></ul><ul><ul><li>Team members assume duties otherwise performed by the manager or first-line supervisor. </li></ul></ul><ul><ul><li>The team should include between 5 and 15 members. </li></ul></ul><ul><ul><li>Members rely on multiskilling. </li></ul></ul>
  37. 37. How do teams contribute to the high performance workplace? <ul><li>Benefits of self-managing teams. </li></ul><ul><ul><li>Productivity and quality improvements. </li></ul></ul><ul><ul><li>Production flexibility. </li></ul></ul><ul><ul><li>Faster response to technological change. </li></ul></ul><ul><ul><li>Reduced absenteeism and turnover. </li></ul></ul><ul><ul><li>Improved work attitudes. </li></ul></ul><ul><ul><li>Improved quality of work life. </li></ul></ul>
  38. 38. How do teams contribute to the high performance workplace? <ul><li>Operational difficulties for self-managing teams. </li></ul><ul><ul><li>Impact on supervisors and others accustomed to a more traditional way of working. </li></ul></ul><ul><ul><li>Self-managing teams are not appropriate for all organizations. </li></ul></ul>
  39. 39. THANK YOU <ul><li>www.powerpoint4u.blogspot.com </li></ul><ul><li>www.bookfiesta4u.blogspot.com </li></ul>
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×