TRC INTRO - GPTRAC Presentation-nov2010-110125135552-phpapp01

Who are the TRCs?
…and…
How Can We Help?

TRCs
Telehealth Resource Centers
www.telehealthresourcecenter.org

Telehealth Resource Centers
Heartland
TRC
South Central
TRC
Pacific Basin
TRC

Comments

4 New TRCs
Southeastern TRC
South Central TRC
Heartland TRC
Pacific Basin TRC

Who is the GPTRAC?
Established in 2006
Located at University of Minnesota/IHI
Extensive telehealth program implementation experience
75+ years, combined

Why me?
One of the TRCs
Built and run telehealth programs
Involved in telehealth since 1993
Dirt! (old as…)

What do we do?
Build Awareness
Provide guidance
Answer questions
Share tools and resources
Provide education
Encourage collaboration
Gather regional information

Who do we serve?
Hospitals
Clinics
Providers
Safety-net Organizations
Schools
Nursing Homes
Etc.

Overview:
General
Planning
Operations
Training
Technology
Reimbursement
Evaluation

What you need…

How to find it…

Just starting
Definitions
Information
Articles

ATA
http://www.americantelemed.org
American Telemedicine Association

HRSA
www.hrsa.gov/telehealth/default.htm
Office for the Advancement of Telehealth

Publications
Telemedicine and e-Health
Journal of Telemedicine and Telecare

Planning
Project Management
Business Planning/ROI
Needs/Readiness Assessments

Need a map

CTEC
www.cteconline.org
Telehealth Program Developer
7-step process

GPTRAC
www.gptrac.org
Planning Process
Pilot
Business Case
Micro Planning
Macro Planning
Readiness
Evaluate
Expand
Enhance
Implementation Cycle

OAT/HRSA
http://telehealth.muhealth.org/general%20information/TAD.html

operations
Organizational Structure
Policies/Procedures
Forms
Staffing
Remote Partner Locations

www.telehealthresourcecenter.org

Operations
www.telehealthresourcecenters.org

Policies/Procedures

Policies/Procedures
Example

Staffing

Remote Sites
www.gptrac.org

training
Clinical: Initial and On-going
Distance Education
Webinars

University of Minnesota
School of Nursing

Internal Training
Not everyone can “go” for training
Need to:
Develop comfort and understanding
Establish competency
Assure service continuation

Nursing Training
www.gptrac.org

Distance Education
Receiving:
Look around for opportunities
Technology allows you to stretch!
Options:
The TRCs
The Health Systems in your region
Others
Expect quality, and encourage it.

Resources:

Distance Education
Providing:
Teach your presenters
Engage the remote locations
Make accommodations to facilitate learning at the remote locations
Teaching aides/hand-outs
On-site resources

Distance Education
www.gptrac.org

technology
Equipment
Peripherals
Network

Equipment
Videoconferencing
Remote Monitoring
Peripherals

Videoconferencing
Room Units
Telepresence
Desktop
Web-based
Etc…

Remote Monitoring
Home Health
ICU
Connectivity
What is available?
What is needed?
Integrated vs. Stand-alone

Peripherals
Stethoscope
Otoscope
Examination Camera
Dermascope
Ultrasound
Scale
Etc…

Equipment
Telehealth Technology Assessment Center

Rules & Regs
Licensing
Credentialing/Privileging
HIPAA
Reimbursement
Liability/Risk

CTeL
Center for Telehealth & eHealth Law
www.telehealthlawcenter.org

Licensure
Physicians
Nurses
Pharmacy
Others…

Credentialing
CMS
JCAHO
Your facility’s risk manager or attorney

Privileging
www.jointcommission.org

HIPAA
http://telehealthlawcenter.org/?c=181

Reimbursement
CMS
State Medicaid
Third party payors

CMS
http://www.cms.gov/MLNProducts/downloads/TelehealthSrvcsfctsht.pdf

CTeL
http://telehealthlawcenter.org/

State Medicaid

Other Payers
Just bill ‘em…
Call and ask
Check at CTeL
Check at ATA

Other Payers
Some states have mandates for coverage
Otherwise…
Aetna
Blue Cross
Etc.

evaluation
Determining the Value
Tracking & Collection
Forms

www.southwesttrc.org

One at a time…

Contact me:
Mary DeVany, Outreach Director
medevany@gmail.com
Toll-Free: 888-239-7092
www.gptrac.org

TRC INTRO - GPTRAC Presentation-nov2010-110125135552-phpapp01

by Heartland Telehealth Resource Center on Jan 26, 2011

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