Transcript of "Business Continuity Planning: Preparing to Weather the Storm"
I D C A N A L Y S T C O N N E C T I O N Bob ODonnell Program Vice President, Clients and DisplaysBusiness Continuity Planning: Preparing YourWorkforce to Weather the StormDecember 2011Over the past several decades, businesses have become so heavily reliant on their businessapplications and IT resources that application or IT infrastructure downtime often results in lostproductivity and revenue. With the number of applications and the amount of data considered missioncritical within todays business environments at an all-time high, organizations must understand theincreasing imperative of maintaining sound business continuity planning. At its most simplistic level,business continuity is the ability to maintain operations and services in the face of a disruptive event.Business continuity requires the availability of computing, application services, physical networkaccess, and network services as well as user/client access to this infrastructure. According to IDC,the market for the various technologies deployed for the purpose of ensuring business continuitysurpassed $27.9 billion in 2010. The market is expected to increase 2.8% in 2011 and thenexperience a compound annual growth rate (CAGR) of 2.6% through 2015.The following questions were posed by Citrix to Bob ODonnell, program vice president of IDCsClients and Displays research, on behalf of Citrixs customers.Q. Are most companies prepared for a workforce disruption (e.g., severe storms, natural disasters, pandemics)?A. No, most companies are not adequately prepared for workforce disruptions. While many companies do have some basic contingency plans in place, most do not have a thorough business continuity plan or the tools necessary to allow their employees to continue working in the event of a natural disaster or other emergency. Over and over again, we see things happen to organizations that inevitably catch them off guard. Ever since September 11, people have recognized the need for contingency plans for their businesses, yet most people keep it in the back of their minds. As a result, here we are10 years later, and we still see organizations that encounter trouble because they dont have thorough business continuity plans in place. The truth is, relatively few companies have a bulletproof strategy should some sort of catastrophic event occur. And even an event that is noncatastrophic can impact certain systems or procedures, so its important to consider every contingency when developing these plans.Q. How often should a company update its business continuity plan?A. Organizations should update their business continuity plans at least once a year, but semiannual or even quarterly reviews are also a good idea. Companies change, marketsIDC 1228