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Stephen Pegge
SME Markets Director, Lloyds Banking Group
30 May 2012




              National Digital Conference
UK Leading Economic Contribution of Internet




Source: BCG – The Connected World
…. And it’s growing




Source: BCG – The Connected World
Internet savvy SMEs grow faster




Source: BCG – The Connected World
… but emerging economy SMEs overtaking




Source: BCG – The Connected World
What is
           Go ON UK is built upon the best of Race Online 2012 and
            the recommendations from an Independent evaluation from
            CapGemini available at UKdigitalchampionmodel.com

           The Go ON UK founder and chair is Martha Lane Fox – UK
            Digital Champion

           Age UK, BBC, Big Lottery Fund (BlG), E.ON, Lloyds
            Banking Group, Post Office Limited and Talk Talk pledge to
            work together to bring benefits of the internet to every
            individual, and every organisation, in every community,
            across the UK

           It is a radical cross-sector partnership commits to act to
            boost the digital capability of UK SMEs, charities and the
            final 8.1 million offline adults

           The aim is to have an unprecedented collaboration of GO
            ON founding partners who will pool resources, share
            expertise, reach and networks to support social and
            business imperative

           Lloyds Banking Group is leading the every SME & Charity
            Online work stream
SME use of technology – the journey


    Financial
                        HR
                       HR
                                   Productivity and
                                    collaboration
                                                        Marketing and
                                                            Sales
                                                                        Supply Chain
                                                                        Management


• Payments and   • Admin and     • Email and          • Customer        • Sourcing
  Billing          Payroll         Calendar             Support
                                                                        • Inventory
• Accounting     • Performance   • Document           • Multi-channel     Management
                   Management      Storing
                                                      • Sales – e-      • Delivery and
                 • Time and      • Project              commerce          Fulfilment
                   Expenses        Management
                                                      • Social Media
                                 • Collaboration
                                                      • SEO
                                 • CRM
                                                      • Advocacy




                   Levels of SME Digital Capability

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Stephen Pegge - ND2012 Day 1, Plenary 1: Growth and Innovation

  • 1. Stephen Pegge SME Markets Director, Lloyds Banking Group 30 May 2012 National Digital Conference
  • 2. UK Leading Economic Contribution of Internet Source: BCG – The Connected World
  • 3. …. And it’s growing Source: BCG – The Connected World
  • 4. Internet savvy SMEs grow faster Source: BCG – The Connected World
  • 5. … but emerging economy SMEs overtaking Source: BCG – The Connected World
  • 6. What is  Go ON UK is built upon the best of Race Online 2012 and the recommendations from an Independent evaluation from CapGemini available at UKdigitalchampionmodel.com  The Go ON UK founder and chair is Martha Lane Fox – UK Digital Champion  Age UK, BBC, Big Lottery Fund (BlG), E.ON, Lloyds Banking Group, Post Office Limited and Talk Talk pledge to work together to bring benefits of the internet to every individual, and every organisation, in every community, across the UK  It is a radical cross-sector partnership commits to act to boost the digital capability of UK SMEs, charities and the final 8.1 million offline adults  The aim is to have an unprecedented collaboration of GO ON founding partners who will pool resources, share expertise, reach and networks to support social and business imperative  Lloyds Banking Group is leading the every SME & Charity Online work stream
  • 7. SME use of technology – the journey Financial HR HR Productivity and collaboration Marketing and Sales Supply Chain Management • Payments and • Admin and • Email and • Customer • Sourcing Billing Payroll Calendar Support • Inventory • Accounting • Performance • Document • Multi-channel Management Management Storing • Sales – e- • Delivery and • Time and • Project commerce Fulfilment Expenses Management • Social Media • Collaboration • SEO • CRM • Advocacy Levels of SME Digital Capability