• Like
  • Save
Well Family as a Life Course Focused, Family Fentered System by Go Beyond MCH
Upcoming SlideShare
Loading in...5
×
 

Well Family as a Life Course Focused, Family Fentered System by Go Beyond MCH

on

  • 192 views

Well Family is a life course focused family centered system that manages and tracks the interaction of individuals and families with programs and services....

Well Family is a life course focused family centered system that manages and tracks the interaction of individuals and families with programs and services.

WFS enables families, organizations and communities to be more efficient, accountable and successful in delivering quality programs and services that make a difference.

Statistics

Views

Total Views
192
Views on SlideShare
189
Embed Views
3

Actions

Likes
0
Downloads
1
Comments
0

1 Embed 3

http://www.gobeyondmch.com 3

Accessibility

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Well Family as a Life Course Focused, Family Fentered System by Go Beyond MCH Well Family as a Life Course Focused, Family Fentered System by Go Beyond MCH Presentation Transcript

    • A Co m p l e t e S y s t e m Of Car e Ma n a g e m e n t The program and case management enterprise system forthe new generation of maternal child and family health programs. WFS redefines “Business As Usual!”.
    • Life Course focused system that manages and tracks theinteraction of individuals and families with programs andservices from birth over the course of their lives.A single program can stand alone or coexist with other programs as a collaborativeenterprise while providing common intake paths, managing services and activitiesin complex family situations, common family support plans as a family-centeredprocess. WFS reduces duplication of services, increases knowledge of client risksand needs, reduces the chance of clients “falling through the cracks”, streamlinesthe process of delivering services and contributes to economy and efficiency. WFS is a powerful suite of tools and resources that manage multiple aspects of maternal child and family health programs and case management delivery systems in a drill-down capacity from a “lead” perspective to individual providers and case worker levels on any capacity.
    • E v e r y t h in g C a n B e Co n n e c t e d 2 Families connect to POC, 1 Outreach, Groups WFS Program, Case andFamily Management System Healthcare, Inter Agency EHR Operations 5 Information, Research, 3 Evidence Sharing & Policy 4
    • A Complete System of Care Provide Direct Services Manage Programs and Organizations Refer and Follow Up Services Central Referral and Intake Process Screenings, Tools and Assessments Manage Contacts, Outreach, People Direct Client or Group Participation Engagement, Home Invoicing, Billing, and Other Visits Time Management Reporting, Accountability
    • Th e B e n e f it sAs a Complete System of Care Well Family: ► decreases the duplication of services ► increases knowledge of client risks and needs ► reduces the chance of clients “falling through the cracks” ► streamlines the process of delivering services ► contributes to economy and efficiency
    • WFS is activity, risk factor, event and timeline driven, offering interactive calendars, extensiveticklers and other tools that manage program requirements, benchmarks, milestones, services andsignificant events in care such as visits, developmental aspects, immunizations, assessments, andmore.WFS includes comprehensive contact and encounter management tools. WFS is ideal for homevisiting, clinical and other contact-based service programs.WFS assesses risks, builds a care plan and a customizable interactive family support plan.WFS includes many evaluation and assessment tools, surveys, home safety inspections andunlimited measures, screening tools and other assets.WFS manages group activities and client participation in groups such as parenting classes andother activities. WFS BasicsWFS has an extensive services referral component that allows referred services to be tracked and
    • P e o p l e , P r o g r a m , S e r v ic e s a n d C o m m u n it ie s What is the WFS equation? + r e l a t io n s h ip s X p r o g r a m s + s e r v ic e s T IM E = W F S The total Well Family experience is: • The relationship of people and families • Their interaction with programs and services • Their interaction with the community OVER TIME!
    • It IS AL L C o n n e c t e dThere are “binders” thatconnect people, families andrelationships to each other BIO LO GICAL RELATIVES LEGAL CULTURAL
    • It IS AL L C o n n e c t e d And a community is the sum total of all of the programs, services, resources and assets available to people and families.Contacts Services Engagements Activities Assessments Referrals
    • It IS AL L C o n n e c t e d A Famil is a Social Network! yA community is a network of families, programs and services!
    • It IS AL L C o n n e c t e dW e l l F a m il y IS AB O U T PEO PLE
    • W e l l F a m il y S y s t e m a s a S in g l e P r o g r a m Workflow and process specific to program and users
    • W e l l F a m il y S y s t e m in aM u l t ip l e P r o g r a m Prevents duplication ofE n v ir o n m e n t services, increases positive economics, provides continuum of care
    • M u l t ip l e P r o g r a m M o d e l W it h M IE C H VThe Virginia Model – Stage 1 Two MIECHV Options72 RM sites statewide  Full WFS3 Fed HS Projects  MIECHV LiteMIECHV programs(NFP, PAT, HF, more to be added)
    • M IE C H V► Minimized WFS just for MIECHV benchmark data► Identifies and accepts clients from all EB programs► MIECHV clients part of WFS population► Hands on data entry or electronically matched to WFS► Specific reports for benchmarks, HRSA, etc.
    • B a s ic sW F S f u n c t io n s o n t h e p r in c ip l e t h a t a l lp r o g r a m s t h a t a l l m o r e t h a n l ik e l y s h a r e t h es a m e b a s ic o p e r a t io n a l f u n c t io n s b u t m a y h a v ea d if f e r e n t t a r g e t p o p u l a t io n , p r o g r a m , o routcome focus. ► Referral, Intake, Triage, Enrollment ► Outreach – Contact Management ► Engagement – Home, Clinic, Other Visits ► Direct Services Provided ► Referred Services – Follow Up ► Screenings, Evaluations, Assessments, Tests, Surveys
    • As a C o n t in u o u s C a r e M a n a g e m e n t S y s t e m W F S N a v ig a t e s P e o p l e Ac r o s s P r o g r a m s O v e r T im e WFS smart intake process assesses the past and current client conditions. Wh o a r e y o u ? I am a 24 year ol married femal with 2 chil d e dren.H a v e y o u b e e n in W F S b e f o r e ? Yes, I was in an ICC program in 2008.Wh y a r e y o u h e r e t o d a y ? I am pregnant Prenatal Intake Directs the participation path based on Intake Type and program requirements. & Case Management
    • E a c h N e w P r o g r a m P a r t ic ip a t io n P l a c e s t h e C l ie n t o n t h e Ap p r o p r ia t e P a t h o f C a r e a n d Ma n a g e m e n t Women’s Health Questionnaire Case Management Prenatal Intake Prenatal Assessment Case Management Women’s Health Questionnaire Case Management Case Management Infant Screen Next step processing Infant Assessment Case Management and care management is determined by specific program requirements.
    • T h e C o n t in u in g P l a n o f C a r e a n d F a m il y S u p p o r t Pl a n Ar e B u il t o n R is k s , N e e d s a n d P r e v io u s S e r v ic e s Info at intake and during risk assessment isanalyzed and triggers needs in several categories. Which automatically builds a POC & FSPPHYSICAL-MENTAL HEALTH CATEGORY ITEM ACTION Physical and Mental Health Dental Issues Refer to Dental Services EARLY DEVELOPMENT No Infant Care Enroll with Pediatrician Safe & Nurturing Environment No Permanent Home Housing Assistance SOCIAL - EMOTIONAL Economic Stability Father Not Working Refer to WIC Job Training SPIRITUAL FOUNDATION A Plan of Care is initiated and The SAFE ENVIRONMENT Family Support Plan provides a starting point for determining a path of care and ECONOMIC STABILITY can be shared across programs and can be part of the family history over time.
    • T y p ic a l P r o g r a m T ic k l e r sSmart work and process flow ticklers vary from program to program and are also different for user roles.
    • R e p o r t in g An d DataAc c o u n t a b il it y , R e p o r t in g a n d Ac c e s s T o D a t a► System generated reports► SQL Reporting Services► Scheduled download of WFS database► Data List Tools
    • R e p o r t in g An d S y s t e m Ge n e r a t e d Data Re p o r t sWFS provides a variety of reports that are directly accessible from the system. Generally these reports usually are inthe areas of demographics, services, engagement, retention, outcomes and performance measures etc. Also HRSA,Title V, benchmark and other “funder” based reports are provided from the online WFS. Example T y p ic a l R e p o r t T y p e s
    • R e p o r t in g An d S y s t e m Ge n e r a t e d Data Re p o r t sWFS provides a variety of reports that are directly accessible from the system. Generally these reports usually are inthe areas of demographics, services, engagement, retention, outcomes and performance measures etc. Also HRSA,Title V, benchmark and other “funder” basedT y p ic a l R e p o thet reports are provided from r online WFS. Ty p e s Outcomes HF Sample Performance Program Report Example 1 Typical Operations Example 2 Example 1 Example 3 Example 2 Example 3 Demographics Case Changes Services
    • R e p o r t in g An dS Q L R e p o r t in g DataS e r v ic e s SQL Server Reporting Services (SSRS) is a server-based report generation software system from Microsoft. It is used to prepare and deliver a variety of interactive and printed reports directly from the WFS database. It is administered via a secure web interface. Reporting services features a web services interface to support the development of custom reporting applications. SSRS is on par with Crystal Reports and other business intelligence tools. Example
    • R e p o r t in g An dS Q L R e p o r t in g DataS e r v ic e s
    • R e p o r t in g An dD o w n l o a d o f WF S Datad atabas e A Well Family System database “copy” can be transferred securely (SFTP) on any schedule (daily, weekly, monthly, etc.). This is your copy of the database, and it enables two valuable options: 2. Broadens the scope of business continuity so that your IT staff has a recent backup copy of your program data. 2. Allows your data analysts their own copy to drill into, put in a cube, or import into SAS, SPSS, etc.
    • R e p o r t in g An d W F S D a t a L is t T o o l DataData List is a WFS tool that allows the users to build custom data sets. Typically data Lists are used to manageclients, services, special groups, etc. but are not limited to the type of data sets that can be arranged.
    • As a Complete System of Care Management W F S e n a b l e s f a m il ie s , o r g a n iz a t io n s a n d c o m m u n it ie s t o b e m o r ee f f ic ie n t , a c c o u n t a b l e a n d s u c c e s s f u l in d e l iv e r in g q u a l it y p r o g r a m s a n d s e r v ic e s t h a t m a k e a d if f e r e n c e . gobeyondmch.com email: info@gobeyondmch.com