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Scaling Confluence: From Performance to People

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    Scaling Confluence: From Performance to People - Presentation Transcript

    1. Scaling Confluence From performance to people Tim Colson, SW Architect, Cisco* *The views expressed in this presentation are mine and do not necessarily reflect the views of Cisco. 1
    2. Who is Tim? 2
    3. Who is Tim? Geek! • Microbiology • Internet Developer • Systems Architect @ Cisco 2
    4. Who is Tim? Geek! • Microbiology • Internet Developer • Systems Architect @ Cisco Collaborator 2
    5. Who is Tim? Geek! • Microbiology • Internet Developer • Systems Architect @ Cisco Collaborator Confluence User since v1.0 2
    6. Why am I here? 500K+ pages? 2004 2005 2006 2007 2008 2009 3
    7. Why am I here? Experience with rapid growth 500K+ and large scale wiki pages? 2004 2005 2006 2007 2008 2009 3
    8. Why am I here? Experience with rapid growth 500K+ and large scale wiki pages? Over 70,000 users 2004 2005 2006 2007 2008 2009 3
    9. Why am I here? Experience with rapid growth 500K+ and large scale wiki pages? Over 70,000 users 250,000 pages / 4,000 spaces 2004 2005 2006 2007 2008 2009 3
    10. Why am I here? Experience with rapid growth 500K+ and large scale wiki pages? Over 70,000 users 250,000 pages / 4,000 spaces ~6K active contributors (30d) 2004 2005 2006 2007 2008 2009 3
    11. Why am I here? Experience with rapid growth 500K+ and large scale wiki pages? Over 70,000 users 250,000 pages / 4,000 spaces ~6K active contributors (30d) ~25K total contributors (4yrs) 2004 2005 2006 2007 2008 2009 3
    12. Why am I here? Experience with rapid growth 500K+ and large scale wiki pages? Over 70,000 users 250,000 pages / 4,000 spaces ~6K active contributors (30d) ~25K total contributors (4yrs) ~300-400K views daily 2004 2005 2006 2007 2008 2009 3
    13. Scalable Collaboration 4
    14. Scalable Collaboration SW HW 4
    15. Scalable Collaboration SW HW (User Activity)3 4
    16. Scalable Collaboration SW HW Configuration (User Activity)3 4
    17. Scalable Collaboration SW HW Configuration (User Activity)3 Innovation 4
    18. Scalable Collaboration SW HW Configuration (User Activity) 3 Innovation 5
    19. SW + HW Cluster? 6
    20. SW + HW Cluster? Confluence rocks on a single node! 6
    21. SW + HW Cluster? Confluence rocks on a single node! Cluster adds complexity and width 6
    22. SW + HW Cluster? Confluence rocks on a single node! Cluster adds complexity and width Recommendations • Version 2.x - Tim says “Meh” • Version 3.x - Tim says, “Yay!” 6
    23. SW + HW Cluster? Confluence rocks on a single node! Cluster adds complexity and width Recommendations • Version 2.x - Tim says “Meh” • Version 3.x - Tim says, “Yay!” Approach • big honkinʼ servers • separate instances 6
    24. SW All ur UX belong to us! 7
    25. SW All ur UX belong to us! 7
    26. SW User Experience 8
    27. SW User Experience Drop down for 3,500 spaces = FAIL! 8
    28. SW User Experience Drop down for 3,500 spaces = FAIL! Paging 50,000 users = FAIL! 8
    29. SW User Experience Drop down for 3,500 spaces = FAIL! Paging 50,000 users = FAIL! People search returns 6 of 500 “Tims” = FAIL! 8
    30. SW User Experience Drop down for 3,500 spaces = FAIL! Paging 50,000 users = FAIL! People search returns 6 of 500 “Tims” = FAIL! Approach 8
    31. SW User Experience Drop down for 3,500 spaces = FAIL! Paging 50,000 users = FAIL! People search returns 6 of 500 “Tims” = FAIL! Approach • customi[sz]ation (more later), training, policy, configuration 8
    32. SW User Experience Drop down for 3,500 spaces = FAIL! Paging 50,000 users = FAIL! People search returns 6 of 500 “Tims” = FAIL! Approach • customi[sz]ation (more later), training, policy, configuration • feedback to Atlassian 8
    33. SW Web 2.0 Integration 9
    34. SW Web 2.0 Integration Must be bullet proof 9
    35. SW Web 2.0 Integration Must be bullet proof Instability leads to Instability 9
    36. SW Web 2.0 Integration Must be bullet proof Instability leads to Instability 9
    37. SW Web 2.0 Integration Must be bullet proof Instability leads to Instability Approach: limit exposure 9
    38. Scalable Collaboration SW HW Configuration (User Activity)3 Innovation 10
    39. User Activity Complex Markup {style}{section}{column:width=70%} {panel:borderStyle=solid|borderColor=#e6e6e6| bgColor=#FFFFFF|}{center}h1. *Milestone* {align:center}{table-plus}| !img7.jpg!| milestones |{table-plus}{align} h6. {color:black}Click the +*buttons*+ below {align:center}{section}{section} [!roadmapspic3.bmp!|http://zed.cisco.com/ confluence/display/CPDA/Milestones]{align} {include:Team}{toc:minLevel=4}{column} 11
    40. User Activity Complex Markup {style}{section}{column:width=70%} {panel:borderStyle=solid|borderColor=#e6e6e6| bgColor=#FFFFFF|}{center}h1. *Milestone* {align:center}{table-plus}| !img7.jpg!| milestones |{table-plus}{align} h6. {color:black}Click the +*buttons*+ below {align:center}{section}{section} [!roadmapspic3.bmp!|http://zed.cisco.com/ confluence/display/CPDA/Milestones]{align} {include:Team}{toc:minLevel=4}{column} At risk: UX, Adoption, Collaboration, Support 11
    41. User Activity Complex Markup {style}{section}{column:width=70%} {panel:borderStyle=solid|borderColor=#e6e6e6| bgColor=#FFFFFF|}{center}h1. *Milestone* {align:center}{table-plus}| !img7.jpg!| milestones |{table-plus}{align} h6. {color:black}Click the +*buttons*+ below {align:center}{section}{section} [!roadmapspic3.bmp!|http://zed.cisco.com/ confluence/display/CPDA/Milestones]{align} {include:Team}{toc:minLevel=4}{column} At risk: UX, Adoption, Collaboration, Support Approach: forums, blogs, screen casts 11
    42. User Activity Macros & Plugins 1-4 macros 43% 0 macros 50% >5 7% 12
    43. User Activity Macros & Plugins 1-4 macros I get coffee 43% 0 macros while it loads... 50% then it’s FAST! >5 7% Approach: governance / separate instances 12
    44. User Activity Access Restrictions 13
    45. User Activity Access Restrictions Perceived need and fear 13
    46. User Activity Access Restrictions Perceived need and fear Web site vs. Collaborative space 13
    47. User Activity Access Restrictions Perceived need and fear Web site vs. Collaborative space Scalability issue 13
    48. User Activity Access Restrictions Perceived need and fear Web site vs. Collaborative space Scalability issue 13
    49. User Activity Access Restrictions Perceived need and fear Web site vs. Collaborative space Scalability issue Approach: training, policy, tricks 13
    50. User Activity Support ? ? ?? ? ? ? ? ?? ? ? User Support IT ? ? ?? ? ? ? ? ? ?? ? ? Approach • Consolidate requests inside the enterprise • Feedback to Atlassian 14
    51. Scalable Collaboration SW HW Configuration (User Activity) 3 Innovation 15
    52. Configuration Policy affects Usage ... or ... 16
    53. Configuration Space! 17
    54. Configuration Space! 17
    55. Scalable Collaboration SW HW Configuration (User Activity) 3 Innovation 18
    56. Innovation Good vs. Evil “...technologies are morally neutral until we apply them.” - William Gibson 19
    57. Enterprise Theme 250 authors 35 spaces 2,500 pages 20
    58. Enterprise Theme 250 authors 25,000 authors 35 spaces 3,500 spaces 2,500 pages 250,000 pages 20
    59. Innovation Theme & Spacemap 21
    60. Innovation Theme & Spacemap 21
    61. Innovation Theme & Spacemap 21
    62. Innovation Metrics & Analytics 100 Content 75 Collaboration ? 50 25 0 2007 2008 2009 2010 Approach: SQL on Confluence DB 22
    63. Innovation Rogue Servers 23
    64. Innovation Rogue Servers What are they? 23
    65. Innovation Rogue Servers What are they? Why care? 23
    66. Innovation Rogue Servers What are they? Why care? Approach • Embrace them! • Engage them! 23
    67. Summary Large scale collaboration is more than just SW + HW. Tim Colson @ gmail/yahoo/me dot com 24
    68. Scaling Confluence From Performance to People
    69. Charles Miller Confluence Architect
    70. Numbers
    71. Average response time (in ms) for various Confluence operations 5,000 3,750 2,500 1,250 0 2.10.3 3.0-beta2
    72. Average response time (in ms) for various Confluence operations (Clustered) 3,000 2,250 1,500 750 0 2.10.3 3.0-beta2
    73. Throughput 2.10.3 3.0-beta2
    74. Throughput 2.10.3 3.0-beta2
    75. Throughput 2.10.3 3.0-beta2
    76. CPU Idle (8 cores) 2.10.3 ~30% 3.0-beta2 ~5% http://confluence.atlassian.com/display/DOC/Performance+Testing+Scripts
    77. On the Roadmap • Improved page moving and reordering for large spaces • Improvements for instances with large numbers of spaces • Improve user management • Continue to work on performance, clustering, stability, documentation
    78. Mind the Gap
    79. You Are Going to Need It • Change Control • System Monitoring • Load Testing • Staged Upgrades • Tuning
    80. Tuning • Database • Application Server • Operating System • JVM • Confluence Don’t be afraid to ask for help.
    81. Clustering
    82. User Management • Number of users and groups • Number of groups per user • Response time for external user management
    83. Log Monitoring http://confluence.atlassian.com/display/DOC/How+to+audit+Confluence+-+enabling+user+access+logging
    84. {cache} {future}
    85. Plugin Management
    86. Customi[sz]ation
    87. confluence.atlassian.com • Operating Large or Mission Critical Confluence Installations • Performance Tuning • Configuring a Large Confluence Installation (These links will be available from the summit wiki)
    88. Talk to us
    89. Talk to us
    90. Talk to us
    91. Talk to us
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