JIRA Mobile Connect for iOS

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Learn how to use JIRA Mobile Connect to collect user feedback, crash reports and bugs from your users and testers avoiding the dreaded one-star rating on the App Store.

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JIRA Mobile Connect for iOS

  1. 1. Avoiding One-Star Hell Get feedback using JIRA Mobile Connect Ken Olofsen, AtlassianFriday, July 22, 2011
  2. 2. Friday, July 22, 2011
  3. 3. JIRA Mobile Connect + = Crash Reports Bug tracking Complete Feedback Loop Data Input Email / RSS ReportingFriday, July 22, 2011
  4. 4. Demo...Friday, July 22, 2011
  5. 5. Crash ReportsFriday, July 22, 2011
  6. 6. FeedbackFriday, July 22, 2011
  7. 7. TextFriday, July 22, 2011
  8. 8. ScreenshotsFriday, July 22, 2011
  9. 9. AnnotationsFriday, July 22, 2011
  10. 10. VoiceFriday, July 22, 2011
  11. 11. Friday, July 22, 2011
  12. 12. Friday, July 22, 2011
  13. 13. In-app NotificationsFriday, July 22, 2011
  14. 14. Your FeedbackFriday, July 22, 2011
  15. 15. ConversationFriday, July 22, 2011
  16. 16. StatisticsFriday, July 22, 2011
  17. 17. JIRA Mobile Connect • Currently in Alpha • Crash reports • User feedback • 2-way conversationsFriday, July 22, 2011
  18. 18. It’s FREE & easy! • Get JMC Library • Get JMC Plugin • Source on Bitbucket • Atlassian Plugin Exchange atlassian.com/jmcFriday, July 22, 2011
  19. 19. No JIRA? No worries! • $10 Starter License - or - • Join Hosted Alpha • Private project • Perfect for testing • Free for 3 months http://atlss.in/JMCAlphaFriday, July 22, 2011
  20. 20. We want your Feedback! • jmc@atlassian.com • @JIRA • Join mailing list atlassian.com/jmcFriday, July 22, 2011
  21. 21. Questions? • Yes, JMC uses PLCrashReporter • JMC talks to JIRA Plugin via REST • iOS user don’t have to be JIRA users • Anything else? atlassian.com/jmcFriday, July 22, 2011
  22. 22. JIRA Mobile Connect atlassian.com/jmc Because feedback should be easy! • Easy for users to give you feedback • Easy for devs to collect, prioritize and respond to feedbackFriday, July 22, 2011

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