1
JIRA Enterprise WebinarBryan J. RollinsJIRA Group Product ManagerAugust 15, 2012                             2
Atlassian             JIRA Scale   What’s next?Enterprise                                         3
Poll Question #1:Have you seen the “JIRA State of theUnion” presentation from this yearsAtlassian Summit?                 ...
5
Fortune®      50 Have JIRA!        Need JIRA!                                6
!    7
8
Launch24 x 7 Phone & Online Support                                         r1    Atlassian University         Octobe sco ...
Launch                      Today     24 x 7 Phone & Online Support     +   Enterprise Support Team                       ...
Launch              Today  Enterprise                 EnterpriseBusiness Team            Development Team            Enter...
Launch      Today         Next   More!   Products   Add-Ons                                 12
Enterprise ResourcesEnterprise Guides: atlss.in/wegobig   “How JIRA scales”   “Tuning Garbage Collection in JIRA”   “Tunin...
JIRA enterprise FAQwww.atlassian.com/licensing/enterprise-faqMore Questions?www.atlassian.com/company/contact/Upgrade to E...
Poll Question #2:What are the most important“dimensions” of JIRA for scale inyour organization?                           ...
Scale:                     1,100Performance                   700                         3,000,000                   400 ...
32        Better      throughput                                              +40%!                   24                  ...
500k         Better      throughput   400k          +                                       +150%!                   300k ...
1,100k         Better      throughput                825k          +      Better                      Issues              ...
Performance                      200,000         9                               20         8                             ...
Test @ 400K Issues             400K issues, 10K users, 500 projects, 600JIRA Config                 custom fields   HW      ...
Before                          After!         Upgrade to 5.1                                   22
Performance              Minimal Effect on Scale     Plan for Scale                   # of Users           Concurrent User...
Performance              24
How Big Is Your Instance?Performance                       Metric         50th Percentile   80th Percentile               ...
What Database Do You Use?Performance                         MySQL                          38%                           ...
Poll Question #3:How many users in your JIRA userbase?                                   27
UserManagement             28
29
30
UserManagementDeactivated  Users  • Can’t log in  • Don’t receive email    notifications  • Not counted as a    licensed us...
UserManagementDashboards & Filters             32
UserManagement+ Incremental Sync+ Spring Security 3+ Performance Improvements                             33
Poll Question #4:How many instances of JIRA doesyour organization use?                                  34
Federation             35
Federation             36
Federation             37
38
JIRA To JIRA Issue Links                           39
JIRA To JIRA Issue Links                                         History on                                          any J...
Federation             41
Poll Question #5:Do you use JIRA to collaborate withexternal customers, vendors, others?                                  ...
What’s Next          JIRA            JIRA Issues     Performance &       Administration   User Experience    Federation   ...
What’s NextJIRA Admin Helper                    44
What’s NextJIRA WorkflowSharing               45
What’s NextGlobal Mail  Switch     + Can enable / disable:       on install       from JIRA startup command line argument ...
What’s Next   JIRAConfiguration   Tool               47
What’s Next              48
What’s Next               How JIRA               Lost 90MB              In One Day              And how you can           ...
What’s NextJIRA Archiver                    Production                                 Archive Interested? Contact edwin@a...
What’s Next14,000+ customers   400+ add-ons   JIRA Community                                                    51
Questions?             52
5.1   6.0   2.4   2.5atlss.in/wegobig                   53
Thank you!             54
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JIRA Enterprise Webinar - 15 Aug 2012

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This slides are from the first JIRA Enterprise Webinar (recording available here: http://youtu.be/Or04lcClCjE). This semi-annual webinar is focused on new developments in JIRA that impact our enterprise customers. While this session was public, future webinar sessions are exclusive to JIRA Enterprise customers. Learn more at http://www.atlassian.com/enterprise

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JIRA Enterprise Webinar - 15 Aug 2012

  1. 1. 1
  2. 2. JIRA Enterprise WebinarBryan J. RollinsJIRA Group Product ManagerAugust 15, 2012 2
  3. 3. Atlassian JIRA Scale What’s next?Enterprise 3
  4. 4. Poll Question #1:Have you seen the “JIRA State of theUnion” presentation from this yearsAtlassian Summit? 4
  5. 5. 5
  6. 6. Fortune® 50 Have JIRA! Need JIRA! 6
  7. 7. ! 7
  8. 8. 8
  9. 9. Launch24 x 7 Phone & Online Support r1 Atlassian University Octobe sco nci San FraJIRA Admin Course + Exam inEnterprise Customer Community Enterprise Webinar R ight now ! ths on +e ver y 6 m4.3 - 5.1 - Enterprise Features 9
  10. 10. Launch Today 24 x 7 Phone & Online Support + Enterprise Support Team + Instance Profiles Atlassian University JIRA Admin Course + Exam + Enterprise Guides + Coming Soon: Enterprise Workshops Enterprise Customer Community Enterprise Webinar + Enterprise Google Group 4.3 - 5.0 - Ent. Admin Features + 5.1 - Scale! Enterprise PerformanceDevelopment Team Engineering Team 10
  11. 11. Launch Today Enterprise EnterpriseBusiness Team Development Team Enterprise Performance Support Team Engineering Team 11
  12. 12. Launch Today Next More! Products Add-Ons 12
  13. 13. Enterprise ResourcesEnterprise Guides: atlss.in/wegobig “How JIRA scales” “Tuning Garbage Collection in JIRA” “Tuning Database Connections in JIRA” “Staging Server Best Practices for JIRA” “Failover for JIRA” Updated JIRA Database SchemaAlso available: Testing Tools, Knowledge Base Articles, Common Answers 13
  14. 14. JIRA enterprise FAQwww.atlassian.com/licensing/enterprise-faqMore Questions?www.atlassian.com/company/contact/Upgrade to Enterprise?my.atlassian.com/purchase/ 14
  15. 15. Poll Question #2:What are the most important“dimensions” of JIRA for scale inyour organization? 15
  16. 16. Scale: 1,100Performance 700 3,000,000 400 2,700 1Million+ 200K? 100,000 4,500 16
  17. 17. 32 Better throughput +40%! 24 16 8 0 4.4 5.1 Performance Operations / Second @ 200k issuesEngineering Team 17
  18. 18. 500k Better throughput 400k + +150%! 300k Better scale 200k 100k 0k 4.4 5.1 Performance Number of issues @ 22 operations / secondEngineering Team 18
  19. 19. 1,100k Better throughput 825k + Better Issues 550k scale At every size. 275k 5.1 0k 4.4 65 55 45 35 25 Performance Operations / secondEngineering Team 19
  20. 20. Performance 200,000 9 20 8 15 8 10 7 5 6 4.4 5.1 0 4.4 5.1 Final Committed Heap Size (GB) Time Spent Collectin’ Garbage (%) 20
  21. 21. Test @ 400K Issues 400K issues, 10K users, 500 projects, 600JIRA Config custom fields HW 8 cores, 12 GB RAM, linux Server 6 GB Heap for JVM DB PosgreSQL Special JIRA Home dir on SSD (includes lucene) 18 Grinder agents = ~ 20 actions/sec Load (1000 users all performing an action every minute) Average Response time < 2.5 sec 21
  22. 22. Before After! Upgrade to 5.1 22
  23. 23. Performance Minimal Effect on Scale Plan for Scale # of Users Concurrent Users Projects Issues Issue Types Custom Fields Workflows Permissions 23
  24. 24. Performance 24
  25. 25. How Big Is Your Instance?Performance Metric 50th Percentile 80th Percentile Users 3,800 10,000 Issues 281,000 463,000 Projects 230 540 Custom Fields 270 615 Permission Schemes 20 40 ~50 customers Permissions 56 62 surveyed with > 200K issues Issue Types 45 93 25
  26. 26. What Database Do You Use?Performance MySQL 38% PostGreSQL 10% MS SQL Server 14% Oracle ~50 customers surveyed with 38% > 200K issues 26
  27. 27. Poll Question #3:How many users in your JIRA userbase? 27
  28. 28. UserManagement 28
  29. 29. 29
  30. 30. 30
  31. 31. UserManagementDeactivated Users • Can’t log in • Don’t receive email notifications • Not counted as a licensed user 31
  32. 32. UserManagementDashboards & Filters 32
  33. 33. UserManagement+ Incremental Sync+ Spring Security 3+ Performance Improvements 33
  34. 34. Poll Question #4:How many instances of JIRA doesyour organization use? 34
  35. 35. Federation 35
  36. 36. Federation 36
  37. 37. Federation 37
  38. 38. 38
  39. 39. JIRA To JIRA Issue Links 39
  40. 40. JIRA To JIRA Issue Links History on any JIRAJIRA Server instance 2-way? Search any instance using keywords or JQL 40
  41. 41. Federation 41
  42. 42. Poll Question #5:Do you use JIRA to collaborate withexternal customers, vendors, others? 42
  43. 43. What’s Next JIRA JIRA Issues Performance & Administration User Experience Federation 43
  44. 44. What’s NextJIRA Admin Helper 44
  45. 45. What’s NextJIRA WorkflowSharing 45
  46. 46. What’s NextGlobal Mail Switch + Can enable / disable: on install from JIRA startup command line argument during XML restore + Great for staging servers 46
  47. 47. What’s Next JIRAConfiguration Tool 47
  48. 48. What’s Next 48
  49. 49. What’s Next How JIRA Lost 90MB In One Day And how you can lose even more... 49
  50. 50. What’s NextJIRA Archiver Production Archive Interested? Contact edwin@atlassian.com 50
  51. 51. What’s Next14,000+ customers 400+ add-ons JIRA Community 51
  52. 52. Questions? 52
  53. 53. 5.1 6.0 2.4 2.5atlss.in/wegobig 53
  54. 54. Thank you! 54
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