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A Communication Cadence
 

A Communication Cadence

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"A Communication Cadence" talks about how good teams are the teams that communicate well -- lots of good practical advice.

"A Communication Cadence" talks about how good teams are the teams that communicate well -- lots of good practical advice.

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    A Communication Cadence A Communication Cadence Presentation Transcript

    • hiMonday, June 18, 12
    • A Communication CadenceMonday, June 18, 12
    • The Art of the TeamMonday, June 18, 12
    • Monday, June 18, 12
    • Monday, June 18, 12
    • Monday, June 18, 12
    • Monday, June 18, 12
    • There will be a test.Monday, June 18, 12
    • Monday, June 18, 12
    • • Do you have a regular 1:1?Monday, June 18, 12
    • • Do you have a regular 1:1? • Do you have a team/staff meeting?Monday, June 18, 12
    • • Do you have a regular 1:1? • Do you have a team/staff meeting? • Do you have status reports?Monday, June 18, 12
    • • Do you have a regular 1:1? • Do you have a team/staff meeting? • Do you have status reports? • Can you comfortably say No to your lead?Monday, June 18, 12
    • • Do you have a regular 1:1? • Do you have a team/staff meeting? • Do you have status reports? • Can you comfortably say No to your lead? • Can you explain the strategy of the company to a stranger? The state of the business?Monday, June 18, 12
    • • Do you have a regular 1:1? • Do you have a team/staff meeting? • Do you have status reports? • Can you comfortably say No to your lead? • Can you explain the strategy of the company to a stranger? The state of the business? • Does the guy/gal in charge regularly stand up in front of everyone and tell you what he/she is thinking? Are you buying it?Monday, June 18, 12
    • • Do you have a regular 1:1? • Do you have a team/staff meeting? • Do you have status reports? • Can you comfortably say No to your lead? • Can you explain the strategy of the company to a stranger? The state of the business? • Does the guy/gal in charge regularly stand up in front of everyone and tell you what he/she is thinking? Are you buying it? • Do you know what you want to do next? Does your lead?Monday, June 18, 12
    • • Do you have a regular 1:1? • Do you have a team/staff meeting? • Do you have status reports? • Can you comfortably say No to your lead? • Can you explain the strategy of the company to a stranger? The state of the business? • Does the guy/gal in charge regularly stand up in front of everyone and tell you what he/she is thinking? Are you buying it? • Do you know what you want to do next? Does your lead? • Do you have time to be strategic?Monday, June 18, 12
    • Monday, June 18, 12
    • >10 SweeeeeeetMonday, June 18, 12
    • >10 7-9 Sweeeeeeet A situationMonday, June 18, 12
    • >10 7-9 6< Sweeeeeeet A situation HmmmmmmMonday, June 18, 12
    • ACT 1 : “The Curse”Monday, June 18, 12
    • Monday, June 18, 12
    • Monday, June 18, 12
    • Monday, June 18, 12
    • Monday, June 18, 12
    • Monday, June 18, 12
    • “The Perfect System”Monday, June 18, 12
    • Strives to reduce chaos because its inefficient.Monday, June 18, 12
    • Phenomenal bullshit detection.Monday, June 18, 12
    • Finds facts because they are data driven.Monday, June 18, 12
    • Willing to take the time to go deep in order to understand and to solve the problem completely.Monday, June 18, 12
    • Believe there are always rules that will predict what will come next.Monday, June 18, 12
    • Willing to go seemingly insane lengths for marginal efficiency improvements.Monday, June 18, 12
    • Have a powerful relevancy engine at our disposal.Monday, June 18, 12
    • Loves signal, hates noiseMonday, June 18, 12
    • Monday, June 18, 12
    • and we find none of this to be work...Monday, June 18, 12
    • Monday, June 18, 12
    • Monday, June 18, 12
    • Monday, June 18, 12
    • ACT 2 : “An Event of Significance”Monday, June 18, 12
    • “The Curse of the Silicon Valley”Monday, June 18, 12
    • Mock Mystery DisastersMonday, June 18, 12
    • • Phil is yelling at Fez. • We need to let Frank go. • Marcel, our best engineer, quit.Monday, June 18, 12
    • Monday, June 18, 12
    • How we’d like it be:Monday, June 18, 12
    • X +Y = Z A person A situation A predictable outcomeMonday, June 18, 12
    • +Y = Z A situation A predictable outcomeMonday, June 18, 12
    • +∞ = Z A predictable outcomeMonday, June 18, 12
    • + ∞ = WTFMonday, June 18, 12
    • + ∞ = WTFMonday, June 18, 12
    • + ∞ = WTFMonday, June 18, 12
    • + ∞ = WTFMonday, June 18, 12
    • + ∞ = WTFMonday, June 18, 12
    • + ∞ = WTFMonday, June 18, 12
    • + ∞ = WTFMonday, June 18, 12
    • + ∞ = WTFMonday, June 18, 12
    • + ∞ = WTFMonday, June 18, 12
    • + ∞ = WTFMonday, June 18, 12
    • + ∞ = WTFMonday, June 18, 12
    • It’s actually worse.Monday, June 18, 12
    • The world is noisy.Monday, June 18, 12
    • Monday, June 18, 12
    • People go crazy; It’s your fault.Monday, June 18, 12
    • The root of misunderstanding is a lack of context.Monday, June 18, 12
    • Disasters involving people start... quietly... simply.Monday, June 18, 12
    • Monday, June 18, 12
    • • Phil is yelling at Fez. • We need to let Frank go. • Marcel, our best engineer, quit.Monday, June 18, 12
    • ACT 3 : “The Cadence”Monday, June 18, 12
    • A Predictable 1 Communication 2 Framework 3Monday, June 18, 12
    • • 1:1s • Staff • HallwayMonday, June 18, 12
    • 1:1Monday, June 18, 12
    • 1:1Monday, June 18, 12
    • 1:1Monday, June 18, 12
    • • Every week. • No matter what. • 30 minutes (at least).Monday, June 18, 12
    • Assume they have something to teach you.Monday, June 18, 12
    • • Three prepared points. • A performance review. • My current disaster.Monday, June 18, 12
    • When you say: “I’m busy” I hear: “That’s not important toMonday, June 18, 12
    • When you say: “I’m busy” I hear: “That’s not important toMonday, June 18, 12
    • Expected Yield?Monday, June 18, 12
    • Early warning systemMonday, June 18, 12
    • Your job:Monday, June 18, 12
    • Your job: ListenMonday, June 18, 12
    • StaffMonday, June 18, 12
    • StaffMonday, June 18, 12
    • StaffMonday, June 18, 12
    • StaffMonday, June 18, 12
    • StaffMonday, June 18, 12
    • StaffMonday, June 18, 12
    • StaffMonday, June 18, 12
    • StaffMonday, June 18, 12
    • StaffMonday, June 18, 12
    • • Every week. On Monday. • No matter what. • 60 minutes. 90 is better.Monday, June 18, 12
    • ASIDE: Status ReportsMonday, June 18, 12
    • Expected Yield?Monday, June 18, 12
    • Monday, June 18, 12
    • Your job:Monday, June 18, 12
    • Your job: ListenMonday, June 18, 12
    • HallwaMonday, June 18, 12
    • HallwaMonday, June 18, 12
    • HallwaMonday, June 18, 12
    • HallwaMonday, June 18, 12
    • HallwaMonday, June 18, 12
    • HallwaMonday, June 18, 12
    • HallwaMonday, June 18, 12
    • HallwaMonday, June 18, 12
    • HallwaMonday, June 18, 12
    • HallwaMonday, June 18, 12
    • HallwaMonday, June 18, 12
    • • Every week. • Randomly throughout the building. • Put it in your calendar.Monday, June 18, 12
    • You’re playing the odds.Monday, June 18, 12
    • Practice random acts of communication.Monday, June 18, 12
    • Expected Yield?Monday, June 18, 12
    • Monday, June 18, 12
    • ZeitgeiMonday, June 18, 12 st
    • Your job:Monday, June 18, 12
    • Your job: ListenMonday, June 18, 12
    • A Predictable 1 Communication 2 Framework 3Monday, June 18, 12
    • Closing : “The Point”Monday, June 18, 12
    • Monday, June 18, 12
    • Your reward for success...Monday, June 18, 12
    • Monday, June 18, 12
    • People don’t add up.Monday, June 18, 12
    • Your job:Monday, June 18, 12
    • Liste Your job: nMonday, June 18, 12
    • Liste Your job: n EveryMonday, June 18, 12
    • Liste Your job: n Every No matterMonday, June 18, 12
    • Thank you.Monday, June 18, 12
    • Q&AMonday, June 18, 12