A Communication Cadence

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"A Communication Cadence" talks about how good teams are the teams that communicate well -- lots of good practical advice.

"A Communication Cadence" talks about how good teams are the teams that communicate well -- lots of good practical advice.

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  • 1. hiTuesday, July 10, 2012
  • 2. A Communication CadenceTuesday, July 10, 2012
  • 3. The Art of the TeamTuesday, July 10, 2012
  • 4. Tuesday, July 10, 2012
  • 5. There will be a test.Tuesday, July 10, 2012
  • 6. • Do you have a regular 1:1? • Do you have a team/staff meeting? • Do you have status reports? • Can you comfortably say No to your lead? • Can you explain the strategy of the company to a stranger? The state of the business? • Does the guy/gal in charge regularly stand up in front of everyone and tell you what he/she is thinking? Are you buying it? • Do you know what you want to do next? Does your lead? • Do you have time to be strategic? • Are you actively killing the Grapevine?Tuesday, July 10, 2012
  • 7. >10 7-9 6< Sweeeeeeet A situation HmmmmmmTuesday, July 10, 2012
  • 8. ACT 1 : “The Curse”Tuesday, July 10, 2012
  • 9. Tuesday, July 10, 2012
  • 10. Tuesday, July 10, 2012
  • 11. “The Perfect System”Tuesday, July 10, 2012
  • 12. Strives to reduce chaos because its inefficient.Tuesday, July 10, 2012
  • 13. Phenomenal bullshit detection.Tuesday, July 10, 2012
  • 14. Finds facts because they are data driven.Tuesday, July 10, 2012
  • 15. Willing to take the time to go deep in order to understand and to solve the problem completely.Tuesday, July 10, 2012
  • 16. Believe there are always rules that will predict what will come next.Tuesday, July 10, 2012
  • 17. Willing to go seemingly insane lengths for marginal efficiency improvements.Tuesday, July 10, 2012
  • 18. Have a powerful relevancy engine at our disposal.Tuesday, July 10, 2012
  • 19. Loves signal, hates noiseTuesday, July 10, 2012
  • 20. and we find none of this to be work...Tuesday, July 10, 2012
  • 21. Tuesday, July 10, 2012
  • 22. Tuesday, July 10, 2012
  • 23. ACT 2 : “An Event of Significance”Tuesday, July 10, 2012
  • 24. “The Curse of the Silicon Valley”Tuesday, July 10, 2012
  • 25. Mock Mystery DisastersTuesday, July 10, 2012
  • 26. • Phil is yelling at Fez. • We need to let Frank go. • Marcel, our best engineer, quit.Tuesday, July 10, 2012
  • 27. Tuesday, July 10, 2012
  • 28. How we’d like it be:Tuesday, July 10, 2012
  • 29. X + ∞ = WTF Y Z A person A situation A predictable outcomeTuesday, July 10, 2012
  • 30. + ∞ = WTFTuesday, July 10, 2012
  • 31. It’s actually worse.Tuesday, July 10, 2012
  • 32. The world is noisy.Tuesday, July 10, 2012
  • 33. People go crazy; It’s your fault.Tuesday, July 10, 2012
  • 34. The root of misunderstanding is a lack of context.Tuesday, July 10, 2012
  • 35. Disasters involving people start... quietly... simply.Tuesday, July 10, 2012
  • 36. Tuesday, July 10, 2012
  • 37. • Phil is yelling at Fez. • We need to let Frank go. • Marcel, our best engineer, quit.Tuesday, July 10, 2012
  • 38. ACT 3 : “The Cadence”Tuesday, July 10, 2012
  • 39. A Predictable1 Communication 2 Framework 3Tuesday, July 10, 2012
  • 40. • 1:1s • Staff • HallwayTuesday, July 10, 2012
  • 41. 1:1sTuesday, July 10, 2012
  • 42. • Every week. • No matter what. • 30 minutes (at least).Tuesday, July 10, 2012
  • 43. Assume they have something to teach you.Tuesday, July 10, 2012
  • 44. • Three prepared points. • A performance review. • My current disaster.Tuesday, July 10, 2012
  • 45. When you say: “I’m busy” I hear: “That’s not important to me.”Tuesday, July 10, 2012
  • 46. When you say: “I’m busy” I hear: “That’s not important to me.”Tuesday, July 10, 2012
  • 47. Expected Yield?Tuesday, July 10, 2012
  • 48. Early warning systemTuesday, July 10, 2012
  • 49. Your job: ListenTuesday, July 10, 2012
  • 50. StaffTuesday, July 10, 2012
  • 51. • Every week. On Monday. • No matter what. • 60 minutes. 90 is better.Tuesday, July 10, 2012
  • 52. ASIDE: Status ReportsTuesday, July 10, 2012
  • 53. Expected Yield?Tuesday, July 10, 2012
  • 54. Tuesday, July 10, 2012
  • 55. Your job: ListenTuesday, July 10, 2012
  • 56. HallwayTuesday, July 10, 2012
  • 57. • Every week. • Randomly throughout the building. • Put it in your calendar.Tuesday, July 10, 2012
  • 58. You’re playing the odds.Tuesday, July 10, 2012
  • 59. Practice random acts of communication.Tuesday, July 10, 2012
  • 60. Expected Yield?Tuesday, July 10, 2012
  • 61. ZeitgeistTuesday, July 10, 2012
  • 62. Your job: ListenTuesday, July 10, 2012
  • 63. A Predictable1 Communication 2 Framework 3Tuesday, July 10, 2012
  • 64. Closing : “The Point”Tuesday, July 10, 2012
  • 65. Tuesday, July 10, 2012
  • 66. Your reward for success...Tuesday, July 10, 2012
  • 67. Tuesday, July 10, 2012
  • 68. People don’t add up. Deal with it.Tuesday, July 10, 2012
  • 69. Your job: Listen Every week No matter whatTuesday, July 10, 2012
  • 70. Thank you.Tuesday, July 10, 2012
  • 71. Q&ATuesday, July 10, 2012