A Communication Cadence
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A Communication Cadence

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"A Communication Cadence" talks about how good teams are the teams that communicate well -- lots of good practical advice.

"A Communication Cadence" talks about how good teams are the teams that communicate well -- lots of good practical advice.

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A Communication Cadence A Communication Cadence Presentation Transcript

  • hiTuesday, July 10, 2012
  • A Communication CadenceTuesday, July 10, 2012
  • The Art of the TeamTuesday, July 10, 2012
  • Tuesday, July 10, 2012
  • There will be a test.Tuesday, July 10, 2012
  • • Do you have a regular 1:1? • Do you have a team/staff meeting? • Do you have status reports? • Can you comfortably say No to your lead? • Can you explain the strategy of the company to a stranger? The state of the business? • Does the guy/gal in charge regularly stand up in front of everyone and tell you what he/she is thinking? Are you buying it? • Do you know what you want to do next? Does your lead? • Do you have time to be strategic? • Are you actively killing the Grapevine?Tuesday, July 10, 2012
  • >10 7-9 6< Sweeeeeeet A situation HmmmmmmTuesday, July 10, 2012
  • ACT 1 : “The Curse”Tuesday, July 10, 2012
  • Tuesday, July 10, 2012
  • Tuesday, July 10, 2012
  • “The Perfect System”Tuesday, July 10, 2012
  • Strives to reduce chaos because its inefficient.Tuesday, July 10, 2012
  • Phenomenal bullshit detection.Tuesday, July 10, 2012
  • Finds facts because they are data driven.Tuesday, July 10, 2012
  • Willing to take the time to go deep in order to understand and to solve the problem completely.Tuesday, July 10, 2012
  • Believe there are always rules that will predict what will come next.Tuesday, July 10, 2012
  • Willing to go seemingly insane lengths for marginal efficiency improvements.Tuesday, July 10, 2012
  • Have a powerful relevancy engine at our disposal.Tuesday, July 10, 2012
  • Loves signal, hates noiseTuesday, July 10, 2012
  • and we find none of this to be work...Tuesday, July 10, 2012
  • Tuesday, July 10, 2012
  • Tuesday, July 10, 2012
  • ACT 2 : “An Event of Significance”Tuesday, July 10, 2012
  • “The Curse of the Silicon Valley”Tuesday, July 10, 2012
  • Mock Mystery DisastersTuesday, July 10, 2012
  • • Phil is yelling at Fez. • We need to let Frank go. • Marcel, our best engineer, quit.Tuesday, July 10, 2012
  • Tuesday, July 10, 2012
  • How we’d like it be:Tuesday, July 10, 2012
  • X + ∞ = WTF Y Z A person A situation A predictable outcomeTuesday, July 10, 2012
  • + ∞ = WTFTuesday, July 10, 2012
  • It’s actually worse.Tuesday, July 10, 2012
  • The world is noisy.Tuesday, July 10, 2012
  • People go crazy; It’s your fault.Tuesday, July 10, 2012
  • The root of misunderstanding is a lack of context.Tuesday, July 10, 2012
  • Disasters involving people start... quietly... simply.Tuesday, July 10, 2012
  • Tuesday, July 10, 2012
  • • Phil is yelling at Fez. • We need to let Frank go. • Marcel, our best engineer, quit.Tuesday, July 10, 2012
  • ACT 3 : “The Cadence”Tuesday, July 10, 2012
  • A Predictable1 Communication 2 Framework 3Tuesday, July 10, 2012
  • • 1:1s • Staff • HallwayTuesday, July 10, 2012
  • 1:1sTuesday, July 10, 2012
  • • Every week. • No matter what. • 30 minutes (at least).Tuesday, July 10, 2012
  • Assume they have something to teach you.Tuesday, July 10, 2012
  • • Three prepared points. • A performance review. • My current disaster.Tuesday, July 10, 2012
  • When you say: “I’m busy” I hear: “That’s not important to me.”Tuesday, July 10, 2012
  • When you say: “I’m busy” I hear: “That’s not important to me.”Tuesday, July 10, 2012
  • Expected Yield?Tuesday, July 10, 2012
  • Early warning systemTuesday, July 10, 2012
  • Your job: ListenTuesday, July 10, 2012
  • StaffTuesday, July 10, 2012
  • • Every week. On Monday. • No matter what. • 60 minutes. 90 is better.Tuesday, July 10, 2012
  • ASIDE: Status ReportsTuesday, July 10, 2012
  • Expected Yield?Tuesday, July 10, 2012
  • Tuesday, July 10, 2012
  • Your job: ListenTuesday, July 10, 2012
  • HallwayTuesday, July 10, 2012
  • • Every week. • Randomly throughout the building. • Put it in your calendar.Tuesday, July 10, 2012
  • You’re playing the odds.Tuesday, July 10, 2012
  • Practice random acts of communication.Tuesday, July 10, 2012
  • Expected Yield?Tuesday, July 10, 2012
  • ZeitgeistTuesday, July 10, 2012
  • Your job: ListenTuesday, July 10, 2012
  • A Predictable1 Communication 2 Framework 3Tuesday, July 10, 2012
  • Closing : “The Point”Tuesday, July 10, 2012
  • Tuesday, July 10, 2012
  • Your reward for success...Tuesday, July 10, 2012
  • Tuesday, July 10, 2012
  • People don’t add up. Deal with it.Tuesday, July 10, 2012
  • Your job: Listen Every week No matter whatTuesday, July 10, 2012
  • Thank you.Tuesday, July 10, 2012
  • Q&ATuesday, July 10, 2012