Charlie Talk - Sony (JIRA)

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TED-like presentation by Atlassian customer Sony on how they use JIRA. …

TED-like presentation by Atlassian customer Sony on how they use JIRA.

By Becket Hacket

More in: Technology
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Transcript

  • 1. SONY Computer Entertainment Becket Hacket Sony, Information Portals Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 2. SONY Computer Entertainment SCE Worldwide Studios is a division within SONY We make PlayStation games With many teams (~70) & companies (~25) And people (~4000) in 10 countries Divided into 3 main territories America, Europe and Japan Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 3. The Opportunity for Collaboration Geographically dispersed teams: San Francisco, Tokyo, Amsterdam, Liverpool, San Diego, Santa Monica, London,… A wide variety of clients: Artists, Sound Designers, Directors, Motion Capture Technicians, Executives, HR, Finance,… Everyone needs to share and track: Sounds, Hi-res Art, Source Code, Marketing Assets, ISO files, etc,… The Solution: A global collaboration portal built on enterprise class open source applications JIRA and Confluence Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 4. A Bit of History We’ve been using Atlassian products for about 4 years At First… Wiki and JIRA played second fiddle to SourceForge Heavy use was made of SF trackers and doc repository Now… Our Blockbuster Games use Confluence and JIRA exclusively to collaborate on game development and to track assets, bugs, feature requests, etc… Seeing more interest in Office Connector and Greenhopper Beginning to see heavy use of {gallery} for asset sharing Gamers demand “style”! Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 5. SCE Information Portal Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 6. Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 7. Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 8. Where We Use JIRA Games Track asset approval Feature Requests Game bugs Tools Groups Bug Tracking Feature Request Backport Request Playstation Network Web site work order system SCE Information Portal Help Desk Motion Capture Studio Help Desk Greenhopper PMO: Project Management OTG: Online Tools Group Games Teams Web Portal Development Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 9. JIRA 20 Workflows Many custom fields ~20 projects have custom screens Workflows and custom screens are re- useable Projects have their own e-mail address Users (Artists, Sound Designers, Directors) don’t need to learn JIRA Can share filters between project members Projects export reports as PDF for distribution Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 10. PlayStation Network Love the screen capture feature! Multi-stage workflow Extensive use of custom fields Manages content updates for Playstation Network Images, Page Updates, Games, Layouts, Trailiers Users mail to an alias or… Login to JIRA and fill out request form directly Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 11. MLB The Show Integrated into QA tools When game crashes a log is sent to the Recap server From the log a single click will create a JIRA issue and assign it to the appropriate MLB game team component lead Integration of SCE Recap Server with JIRA using JIRA SOAP API Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 12. Resistance 2 and JIRA Bug Tracking Feature Requests Post Release Updates Clan Strategies Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 13. On-line Tools Group Multiple Projects Multiple Groups Multiple Methodologies Multiple Terminologies Multiple Locations ONE TOOL! JIRA + Greenhopper Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 14. JIRA Integration with Our Portal Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 15. Portal Integration – Find Issues Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 16. Portal Integration – Run Filter Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 17. Greenhopper Massive interest in the plugin Deployed in April In first week 6 projects adopted GreenHopper Much better interface for creating new tasks The ability to edit cards and book time at the navigation view is huge for many of our PMs Drag and Drop interface is a huge win! Chart board drives home the importance of everyone updating their Worklogs Logging work is so much easier than the Standard JIRA Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 18. Greenhopper Wish List SOURCE CODE: Typically all the applications in our environment are open source, it is a bit unnerving for our engineers to have a black box sitting in our living room and no one knows what’s in it More robust documentation. I have seen in the demo issues being reprioritized in the Planning Board but can’t figure out how to do it for our projects Best practices More granular reporting (JIRA SQL) Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 19. And this is the result… Confidential Information of Sony Computer Entertainment Worldwide Studios -
  • 20. haveasec.com/summit SURVEY!!