1. Measuring JIRA &
Jason Gumpert of PTC
2. Jira & Confluence Adoption
Planning rollout; Measuring progress
Jason Gumpert, PTC Global Services
3. Our Environment
Hundreds of consulting projects around the
Great expertise but highly distributed
Consultants working in many languages
Confluence is already a standard tool for
structured knowledge management
Jira is deployed on dozens of projects but has
not yet been standardized.
4. Our Challenge
Enforce issue tracking best practices
Encourage knowledge sharing
Measure adoption & usage
Deploy new features and methods effectively
Expand standard project usage profile
Measure user contributions to the wiki
Measure Jira project activity
Develop effective training materials
Develop effective rollout procedures
What do you measure in Confluence and Jira, and
how to do you measure it?
Recommended plugins, tools?
What should you avoid measuring?
What do you wish you could measure but don’t
7. More questions
What Jira rollout tactics work (or don’t) for you?
One project at a time
Big bang migration
Advantages/disadvantages to multi-language