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Building Effective Customer Feedback Loops, AtlasCamp US 2012

by on Sep 26, 2012

  • 1,905 views

Sherif Mansour, Senior Product Manager ...

Sherif Mansour, Senior Product Manager

Building an add-on or extending an Atlassian product? Capturing customer feedback is essential for ensuring you're building the right thing, bringing your customers closer to you, and enabling you to get a good understanding of customer problems. This talk will walkthrough several tips for building, capturing and scaling feedback loops for plugin developers with practical examples of what we've learnt in the Confluence, Team Calendars and Integration teams at Atlassian.

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Building Effective Customer Feedback Loops, AtlasCamp US 2012 Building Effective Customer Feedback Loops, AtlasCamp US 2012 Presentation Transcript