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Atlassian Summit 2011 Day 2 Keynote
 

Atlassian Summit 2011 Day 2 Keynote

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    Atlassian Summit 2011 Day 2 Keynote Atlassian Summit 2011 Day 2 Keynote Presentation Transcript

    • 3 • Unlocking the potential in our products • Help you ship code faster • Innovations we are launching today
    • Plugin Ecosystem
    • 800Plugin Ecosystem50% more plugins 600 400 2010 2011
    • Plugin EcosystemCommercial Plugins
    • Plugin EcosystemCommercial Plugins
    • Plugin EcosystemCommercial Plugins 80
    • 205Plugin Ecosystem120 new commercial plugins 80
    • Universal Plugin Manager
    • Universal Plugin Manager Bundled with JIRA and Confluence
    • Universal Plugin Manager Bundled with JIRA and Confluence Bundled for all other products
    • Universal Plugin Manager Bundled with JIRA and Confluence Bundled for all other products No restart in JIRA 4.4
    • 21Releases
    • Installs and tapUpgrades tap
    • “ We should force detainees at Guantanamo Bay to install JIRA as a form of punishment ” Chris Utley - 25th May 2011
    • POWERED BY
    • Saving you timeInstall/Home folder selectionJRE bundledPort configurationInstalling as a serviceLicense fetch for evaluatorsSetup Wizard external DB config
    • Saving you timeInstall/Home folder selectionJRE bundledPort configurationInstalling as a serviceLicense fetch for evaluatorsSetup Wizard external DB config
    • Saving you timeInstall/Home folder selectionJRE bundledPort configurationInstalling as a serviceLicense fetch for evaluatorsSetup Wizard external DB config
    • Backup
    • Backup Search for plugins More backup Config changes Even more backup Restore Read xkcd $%&!#$@!Check customizations R.I.P.
    • 1simple goal
    • 1 12 9 3 6simple goal
    • Upgrades: Saving you time Upgrade-friendly settings Plugin compatibility Settings migration Customisations report In-place DB migration
    • Upgrades: Saving you time Upgrade-friendly settings Plugin compatibility Settings migration Customisations report In-place DB migration
    • Available in Beta
    • Available in Beta
    • ?
    • How do I create a project? ?
    • How do I create a project? What’s an issue? ?
    • How do I create a project? What’s an issue? How do I make ?pages look nice?
    • How do I create a project? What’s an issue? How do I make ? Can I changepages look nice? security of a page?
    • ?
    • ?
    • ?
    • Interactive, step-by- step tutorialsEasily track progress Out-of-the-box onboarding
    • “Easy to follow starterguide, would be great “Awesome. Will for new employees.” save me heaps of time!” “Sorely needed...better than wiki and JIRA-champions spending hours training others.”
    • For less than a cup of coffee
    • One more thing...
    • Atlassian SupportAndrew RallingsVP of Support, Atlassian
    • Legendary Service
    • 1Product Quality
    • Top 3Install and Upgrade Plugin IssuesUser Management
    • Top 3 Component New FeatureInstall and Upgrade New Installers Universal Plugin Plugin Issues ManagerUser Management Integrated LDAP
    • Top 3 Component New FeatureInstall and Upgrade New Installers Universal Plugin Plugin Issues ManagerUser Management Integrated LDAP
    • Top 3 Component New FeatureInstall and Upgrade New Installers Universal Plugin Plugin Issues ManagerUser Management Integrated LDAP
    • Top 3 Component New FeatureInstall and Upgrade New Installers Universal Plugin Plugin Issues ManagerUser Management Integrated LDAP
    • 32%Your top 3
    • 4,500 Bugs fixed
    • 375Per Month
    • 90Per Week
    • 18Per Weekday
    • 30 days Bugs fixed
    • 1530 days Bugs fixed
    • 2Self-Service
    • Self Service - Support Tools PluginShipping
    • Self Service - Support Tools PluginShipping Download (plugins.atlassian.com)
    • blogs.atlassian.com : “Virgil”
    • 34% more KB articles
    • 34% more KB articles
    • 1 in 2 this KB helped34% more KB articles
    • 58
    • answers.atlassian.com
    • KB
    • Contact Rates
    • 10%Contact Rates
    • 3Awesome Support
    • 12 12 12 12 129 3 9 3 9 3 9 3 9 3 6 6 6 6 6
    • Jan 2010 Europe East Coast West Coast APAC Issues Logged Available Support
    • Summit 2010 Europe East Coast West Coast APAC Issues Logged Available Support
    • Summit 2011 Europe East Coast West Coast APAC Issues Logged Available Support
    • 20%Outside working hours
    • Out of Hours Workflow
    • Out of Hours Workflow
    • Priority Initial Response TimesProduction system down 1 hour response timeCritical application problem 4 hour response timeMajor application issue 8 hour response timeMinor application issue 24 hour response time
    • +25% faster
    • 85%Customer Satisfaction
    • FishEye Crucible Clover Bamboo Dev Tools Support
    • 12 Mth % of Issues ChangeInitial Response 95% 45% Time Overall 80% 20%Resolution Time Customer 85% 10% Satisfaction Dev Tools Support
    • AwesomeProduct Quality Self Service Support Improved New Installers Hercules CoverageUniversal Plugin Out of Hours Virgil Manager Workflow ImprovedIntegrated LDAP Improved KB DevTools Improved Bug Answers ?? Fixing
    • Installation and Upgrade
    • New Product
    • Weekend Supportfor Critical Issues Available July 1st
    • your cost ?
    • $0your cost
    • AwesomeProduct Quality Self Service Support Improved New Installers Hercules CoverageUniversal Plugin Out of Hours Virgil Manager Workflow ImprovedIntegrated LDAP Improved KB DevTools Improved Bug Answers Weekend Support Fixing
    • Other Support Sessions• Later Today • 5 Tips for an Awesome KB - 1:45pm • Youʼve Got Questions, Youʼve Got ANSWERS - 2:15pm • Unifying Team processes with JIRA Wallboards - 2:15pm • User Management in JIRA and Confluence - 2:30pm• Yesterday - check out the video • Self Help Tools for Admins (Support Tools Plugin)
    • Unlock the potential
    • Unlock the potential
    • Unlock the potential Plugins
    • Unlock the POWERED BY potential Plugins Installer & Upgrader
    • Unlock the POWERED BY potential Plugins Installer & Upgrader University
    • Unlock the POWERED BY potential Plugins Installer & Upgrader University Support
    • Unlock the POWERED BY potential Plugins Installer & Upgrader “Install in real-time” Atlassian Guru Room, 2pm“Get your questions answered” University Support AtlasBar - 1:30-5pm
    • Shipping code faster
    • Waterfall
    • Waterfall
    • AgileRelease Cycle
    • Agile Lean StartupRelease Cycle
    • Agile Lean Startup DevOpsRelease Cycle
    • ConceptLaunch Track Plan Build
    • Fast Feedback
    • Fast Feedback
    • Distributed Version ControlOffline accessSpeed
    • Distributed Version ControlOffline accessSpeedFrequent commits
    • Distributed Version ControlOffline accessSpeedFrequent commitsEase of merging
    • Visualising code
    • Douglasvideo
    • Commit GraphCommitsIssuesReviewsConfigurable
    • Builds
    • Builds
    • Tasks
    • Tasks
    • Stages
    • Parallel Builds
    • Artifact Passing
    • Artifact Passing
    • Artifact Passing
    • Artifact Passing
    • Artifact Passing
    • Tasks Artifact PassingStages Manual StagesParallel Builds 101
    • Integration
    • Ship Faster
    • Ship Faster
    • Ship Faster DVCS
    • Ship Faster DVCS Commit Graph
    • Ship Faster DVCS Commit Graph Builds
    • Ship Faster DVCS Commit Graph Builds Integration
    • Ship Faster DVCS Commit Graph“Atlassian can help you migrate to DVCS” 11:15am 7 lightning talks Builds Integration 1:30pm onwards
    • Innovation
    • Innovation
    • Per-user plugins
    • Per-user plugins JS/CSS/Zip
    • Per-user plugins JS/CSS/Zip Simple config
    • Per-user plugins JS/CSS/Zip Simple config Social
    • User-based install JS/CSS/Zipatlassian.com/speakeasy Simple config Social
    • User-based install JS/CSS/Zipatlassian.com/speakeasy Simple config Social “Speakeasy” Sutter Room, 11:15am
    • JIRA Mobile Connect
    • JIRA Mobile Connect• Crash reports• Visual and audio feedback• Collaborate with your users• All the power of JIRAjiramobileconnect@atlassian.comatlassian.com/jmc
    • JIRA Mobile Connectatlassian.com/jmc
    • JIRA Mobile Connect Free
    • The Future
    • The force is strong within you Wallboards, level 3 & 5“Interactive Information Radiators” Sutter Room, 2pm
    • 3 • Unlocking the potential in our products • Help you ship code faster • Innovations we are launching today
    • Thankyou!