3    • Unlocking the potential in our products    • Help you ship code faster    • Innovations we are launching today
Plugin Ecosystem
800Plugin Ecosystem50% more plugins                   600                   400                         2010   2011
Plugin EcosystemCommercial Plugins
Plugin EcosystemCommercial Plugins
Plugin EcosystemCommercial Plugins             80
205Plugin Ecosystem120 new commercial plugins             80
Universal Plugin Manager
Universal Plugin Manager               Bundled with JIRA and Confluence
Universal Plugin Manager               Bundled with JIRA and Confluence               Bundled for all other products
Universal Plugin Manager               Bundled with JIRA and Confluence               Bundled for all other products       ...
21Releases
Installs   and      tapUpgrades             tap
“   We should force detainees at Guantanamo Bay to    install JIRA as a form of punishment                                ...
POWERED BY
Saving you timeInstall/Home folder selectionJRE bundledPort configurationInstalling as a serviceLicense fetch for evaluator...
Saving you timeInstall/Home folder selectionJRE bundledPort configurationInstalling as a serviceLicense fetch for evaluator...
Saving you timeInstall/Home folder selectionJRE bundledPort configurationInstalling as a serviceLicense fetch for evaluator...
Backup
Backup           Search for plugins    More backup         Config changes Even more backup           Restore     Read xkcd...
1simple goal
1                  12              9        3                  6simple goal
Upgrades: Saving you time              Upgrade-friendly settings              Plugin compatibility              Settings m...
Upgrades: Saving you time              Upgrade-friendly settings              Plugin compatibility              Settings m...
Available in Beta
Available in Beta
?
How do I create a    project?                    ?
How do I create a    project?                        What’s an issue?                    ?
How do I create a    project?                        What’s an issue? How do I make                    ?pages look nice?
How do I create a    project?                        What’s an issue? How do I make                    ?                  ...
?
?
?
Interactive, step-by-    step tutorialsEasily track progress   Out-of-the-box    onboarding
“Easy to follow starterguide, would be great           “Awesome. Will for new employees.”           save me heaps of      ...
For less than a cup of coffee
One more thing...
Atlassian SupportAndrew RallingsVP of Support, Atlassian
Legendary Service
1Product Quality
Top 3Install and Upgrade  Plugin IssuesUser Management
Top 3  Component           New FeatureInstall and Upgrade    New Installers                      Universal Plugin  Plugin ...
Top 3  Component           New FeatureInstall and Upgrade    New Installers                      Universal Plugin  Plugin ...
Top 3  Component           New FeatureInstall and Upgrade    New Installers                      Universal Plugin  Plugin ...
Top 3  Component           New FeatureInstall and Upgrade    New Installers                      Universal Plugin  Plugin ...
32%Your top 3
4,500 Bugs fixed
375Per Month
90Per Week
18Per Weekday
30 days Bugs fixed
1530 days Bugs fixed
2Self-Service
Self Service - Support Tools PluginShipping
Self Service - Support Tools PluginShipping              Download                       (plugins.atlassian.com)
blogs.atlassian.com : “Virgil”
34% more KB articles
34% more KB articles
1 in 2 this KB helped34% more KB articles
58
answers.atlassian.com
KB
Contact Rates
10%Contact Rates
3Awesome Support
12           12           12           12           129        3   9        3   9        3   9        3   9        3    6 ...
Jan 2010   Europe        East Coast   West Coast           APAC            Issues Logged          Available Support
Summit 2010   Europe        East Coast   West Coast           APAC            Issues Logged          Available Support
Summit 2011   Europe        East Coast   West Coast           APAC            Issues Logged          Available Support
20%Outside working hours
Out of Hours Workflow
Out of Hours Workflow
Priority                       Initial Response TimesProduction system down         1 hour response timeCritical applicati...
+25% faster
85%Customer Satisfaction
FishEye   Crucible    Clover   Bamboo           Dev Tools Support
12 Mth                   % of Issues                                 ChangeInitial Response                      95%      ...
AwesomeProduct Quality    Self Service                                   Support                                   Improve...
Installation and   Upgrade
New Product
Weekend Supportfor Critical Issues  Available July 1st
your cost ?
$0your cost
AwesomeProduct Quality    Self Service                                     Support                                     Imp...
Other Support Sessions• Later Today • 5 Tips for an Awesome KB - 1:45pm • Youʼve Got Questions, Youʼve Got ANSWERS - 2:15p...
Unlock the potential
Unlock the potential
Unlock the potential   Plugins
Unlock the                POWERED BY potential   Plugins   Installer & Upgrader
Unlock the                   POWERED BY potential    Plugins     Installer & Upgrader             University
Unlock the                   POWERED BY potential    Plugins     Installer & Upgrader             University          Supp...
Unlock the                                      POWERED BY potential                       Plugins     Installer & Upgrade...
Shipping code faster
Waterfall
Waterfall
AgileRelease Cycle
Agile          Lean StartupRelease Cycle
Agile          Lean Startup   DevOpsRelease Cycle
ConceptLaunch   Track     Plan         Build
Fast Feedback
Fast Feedback
Distributed Version ControlOffline accessSpeed
Distributed Version ControlOffline accessSpeedFrequent commits
Distributed Version ControlOffline accessSpeedFrequent commitsEase of merging
Visualising code
Douglasvideo
Commit GraphCommitsIssuesReviewsConfigurable
Builds
Builds
Tasks
Tasks
Stages
Parallel Builds
Artifact Passing
Artifact Passing
Artifact Passing
Artifact Passing
Artifact Passing
Tasks             Artifact PassingStages            Manual StagesParallel Builds                                     101
Integration
Ship Faster
Ship Faster
Ship Faster              DVCS
Ship Faster              DVCS   Commit Graph
Ship Faster              DVCS     Commit Graph              Builds
Ship Faster              DVCS     Commit Graph              Builds    Integration
Ship Faster                                           DVCS     Commit Graph“Atlassian can help you migrate to DVCS”       ...
Innovation
Innovation
Per-user plugins
Per-user plugins   JS/CSS/Zip
Per-user plugins   JS/CSS/Zip Simple config
Per-user plugins   JS/CSS/Zip Simple config       Social
User-based install   JS/CSS/Zipatlassian.com/speakeasy                            Simple config        Social
User-based install   JS/CSS/Zipatlassian.com/speakeasy                            Simple config        Social    “Speakeas...
JIRA Mobile Connect
JIRA Mobile Connect• Crash reports• Visual and audio feedback• Collaborate with your users• All the power of JIRAjiramobil...
JIRA Mobile Connectatlassian.com/jmc
JIRA Mobile Connect    Free
The Future
The force is strong within you       Wallboards, level 3 & 5“Interactive Information Radiators”          Sutter Room, 2pm
3    • Unlocking the potential in our products    • Help you ship code faster    • Innovations we are launching today
Thankyou!
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Atlassian Summit 2011 Day 2 Keynote
Upcoming SlideShare
Loading in...5
×

Atlassian Summit 2011 Day 2 Keynote

1,748

Published on

Published in: Technology, Art & Photos
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
1,748
On Slideshare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
26
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Atlassian Summit 2011 Day 2 Keynote

  1. 1. 3 • Unlocking the potential in our products • Help you ship code faster • Innovations we are launching today
  2. 2. Plugin Ecosystem
  3. 3. 800Plugin Ecosystem50% more plugins 600 400 2010 2011
  4. 4. Plugin EcosystemCommercial Plugins
  5. 5. Plugin EcosystemCommercial Plugins
  6. 6. Plugin EcosystemCommercial Plugins 80
  7. 7. 205Plugin Ecosystem120 new commercial plugins 80
  8. 8. Universal Plugin Manager
  9. 9. Universal Plugin Manager Bundled with JIRA and Confluence
  10. 10. Universal Plugin Manager Bundled with JIRA and Confluence Bundled for all other products
  11. 11. Universal Plugin Manager Bundled with JIRA and Confluence Bundled for all other products No restart in JIRA 4.4
  12. 12. 21Releases
  13. 13. Installs and tapUpgrades tap
  14. 14. “ We should force detainees at Guantanamo Bay to install JIRA as a form of punishment ” Chris Utley - 25th May 2011
  15. 15. POWERED BY
  16. 16. Saving you timeInstall/Home folder selectionJRE bundledPort configurationInstalling as a serviceLicense fetch for evaluatorsSetup Wizard external DB config
  17. 17. Saving you timeInstall/Home folder selectionJRE bundledPort configurationInstalling as a serviceLicense fetch for evaluatorsSetup Wizard external DB config
  18. 18. Saving you timeInstall/Home folder selectionJRE bundledPort configurationInstalling as a serviceLicense fetch for evaluatorsSetup Wizard external DB config
  19. 19. Backup
  20. 20. Backup Search for plugins More backup Config changes Even more backup Restore Read xkcd $%&!#$@!Check customizations R.I.P.
  21. 21. 1simple goal
  22. 22. 1 12 9 3 6simple goal
  23. 23. Upgrades: Saving you time Upgrade-friendly settings Plugin compatibility Settings migration Customisations report In-place DB migration
  24. 24. Upgrades: Saving you time Upgrade-friendly settings Plugin compatibility Settings migration Customisations report In-place DB migration
  25. 25. Available in Beta
  26. 26. Available in Beta
  27. 27. ?
  28. 28. How do I create a project? ?
  29. 29. How do I create a project? What’s an issue? ?
  30. 30. How do I create a project? What’s an issue? How do I make ?pages look nice?
  31. 31. How do I create a project? What’s an issue? How do I make ? Can I changepages look nice? security of a page?
  32. 32. ?
  33. 33. ?
  34. 34. ?
  35. 35. Interactive, step-by- step tutorialsEasily track progress Out-of-the-box onboarding
  36. 36. “Easy to follow starterguide, would be great “Awesome. Will for new employees.” save me heaps of time!” “Sorely needed...better than wiki and JIRA-champions spending hours training others.”
  37. 37. For less than a cup of coffee
  38. 38. One more thing...
  39. 39. Atlassian SupportAndrew RallingsVP of Support, Atlassian
  40. 40. Legendary Service
  41. 41. 1Product Quality
  42. 42. Top 3Install and Upgrade Plugin IssuesUser Management
  43. 43. Top 3 Component New FeatureInstall and Upgrade New Installers Universal Plugin Plugin Issues ManagerUser Management Integrated LDAP
  44. 44. Top 3 Component New FeatureInstall and Upgrade New Installers Universal Plugin Plugin Issues ManagerUser Management Integrated LDAP
  45. 45. Top 3 Component New FeatureInstall and Upgrade New Installers Universal Plugin Plugin Issues ManagerUser Management Integrated LDAP
  46. 46. Top 3 Component New FeatureInstall and Upgrade New Installers Universal Plugin Plugin Issues ManagerUser Management Integrated LDAP
  47. 47. 32%Your top 3
  48. 48. 4,500 Bugs fixed
  49. 49. 375Per Month
  50. 50. 90Per Week
  51. 51. 18Per Weekday
  52. 52. 30 days Bugs fixed
  53. 53. 1530 days Bugs fixed
  54. 54. 2Self-Service
  55. 55. Self Service - Support Tools PluginShipping
  56. 56. Self Service - Support Tools PluginShipping Download (plugins.atlassian.com)
  57. 57. blogs.atlassian.com : “Virgil”
  58. 58. 34% more KB articles
  59. 59. 34% more KB articles
  60. 60. 1 in 2 this KB helped34% more KB articles
  61. 61. 58
  62. 62. answers.atlassian.com
  63. 63. KB
  64. 64. Contact Rates
  65. 65. 10%Contact Rates
  66. 66. 3Awesome Support
  67. 67. 12 12 12 12 129 3 9 3 9 3 9 3 9 3 6 6 6 6 6
  68. 68. Jan 2010 Europe East Coast West Coast APAC Issues Logged Available Support
  69. 69. Summit 2010 Europe East Coast West Coast APAC Issues Logged Available Support
  70. 70. Summit 2011 Europe East Coast West Coast APAC Issues Logged Available Support
  71. 71. 20%Outside working hours
  72. 72. Out of Hours Workflow
  73. 73. Out of Hours Workflow
  74. 74. Priority Initial Response TimesProduction system down 1 hour response timeCritical application problem 4 hour response timeMajor application issue 8 hour response timeMinor application issue 24 hour response time
  75. 75. +25% faster
  76. 76. 85%Customer Satisfaction
  77. 77. FishEye Crucible Clover Bamboo Dev Tools Support
  78. 78. 12 Mth % of Issues ChangeInitial Response 95% 45% Time Overall 80% 20%Resolution Time Customer 85% 10% Satisfaction Dev Tools Support
  79. 79. AwesomeProduct Quality Self Service Support Improved New Installers Hercules CoverageUniversal Plugin Out of Hours Virgil Manager Workflow ImprovedIntegrated LDAP Improved KB DevTools Improved Bug Answers ?? Fixing
  80. 80. Installation and Upgrade
  81. 81. New Product
  82. 82. Weekend Supportfor Critical Issues Available July 1st
  83. 83. your cost ?
  84. 84. $0your cost
  85. 85. AwesomeProduct Quality Self Service Support Improved New Installers Hercules CoverageUniversal Plugin Out of Hours Virgil Manager Workflow ImprovedIntegrated LDAP Improved KB DevTools Improved Bug Answers Weekend Support Fixing
  86. 86. Other Support Sessions• Later Today • 5 Tips for an Awesome KB - 1:45pm • Youʼve Got Questions, Youʼve Got ANSWERS - 2:15pm • Unifying Team processes with JIRA Wallboards - 2:15pm • User Management in JIRA and Confluence - 2:30pm• Yesterday - check out the video • Self Help Tools for Admins (Support Tools Plugin)
  87. 87. Unlock the potential
  88. 88. Unlock the potential
  89. 89. Unlock the potential Plugins
  90. 90. Unlock the POWERED BY potential Plugins Installer & Upgrader
  91. 91. Unlock the POWERED BY potential Plugins Installer & Upgrader University
  92. 92. Unlock the POWERED BY potential Plugins Installer & Upgrader University Support
  93. 93. Unlock the POWERED BY potential Plugins Installer & Upgrader “Install in real-time” Atlassian Guru Room, 2pm“Get your questions answered” University Support AtlasBar - 1:30-5pm
  94. 94. Shipping code faster
  95. 95. Waterfall
  96. 96. Waterfall
  97. 97. AgileRelease Cycle
  98. 98. Agile Lean StartupRelease Cycle
  99. 99. Agile Lean Startup DevOpsRelease Cycle
  100. 100. ConceptLaunch Track Plan Build
  101. 101. Fast Feedback
  102. 102. Fast Feedback
  103. 103. Distributed Version ControlOffline accessSpeed
  104. 104. Distributed Version ControlOffline accessSpeedFrequent commits
  105. 105. Distributed Version ControlOffline accessSpeedFrequent commitsEase of merging
  106. 106. Visualising code
  107. 107. Douglasvideo
  108. 108. Commit GraphCommitsIssuesReviewsConfigurable
  109. 109. Builds
  110. 110. Builds
  111. 111. Tasks
  112. 112. Tasks
  113. 113. Stages
  114. 114. Parallel Builds
  115. 115. Artifact Passing
  116. 116. Artifact Passing
  117. 117. Artifact Passing
  118. 118. Artifact Passing
  119. 119. Artifact Passing
  120. 120. Tasks Artifact PassingStages Manual StagesParallel Builds 101
  121. 121. Integration
  122. 122. Ship Faster
  123. 123. Ship Faster
  124. 124. Ship Faster DVCS
  125. 125. Ship Faster DVCS Commit Graph
  126. 126. Ship Faster DVCS Commit Graph Builds
  127. 127. Ship Faster DVCS Commit Graph Builds Integration
  128. 128. Ship Faster DVCS Commit Graph“Atlassian can help you migrate to DVCS” 11:15am 7 lightning talks Builds Integration 1:30pm onwards
  129. 129. Innovation
  130. 130. Innovation
  131. 131. Per-user plugins
  132. 132. Per-user plugins JS/CSS/Zip
  133. 133. Per-user plugins JS/CSS/Zip Simple config
  134. 134. Per-user plugins JS/CSS/Zip Simple config Social
  135. 135. User-based install JS/CSS/Zipatlassian.com/speakeasy Simple config Social
  136. 136. User-based install JS/CSS/Zipatlassian.com/speakeasy Simple config Social “Speakeasy” Sutter Room, 11:15am
  137. 137. JIRA Mobile Connect
  138. 138. JIRA Mobile Connect• Crash reports• Visual and audio feedback• Collaborate with your users• All the power of JIRAjiramobileconnect@atlassian.comatlassian.com/jmc
  139. 139. JIRA Mobile Connectatlassian.com/jmc
  140. 140. JIRA Mobile Connect Free
  141. 141. The Future
  142. 142. The force is strong within you Wallboards, level 3 & 5“Interactive Information Radiators” Sutter Room, 2pm
  143. 143. 3 • Unlocking the potential in our products • Help you ship code faster • Innovations we are launching today
  144. 144. Thankyou!
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×