Globant and the California College of the Arts (CCA) got together to present CON.VERGE, their first conference for business executives and thought-leaders. Charles Schawrz is a group level senior executive with 20 years international financial services experience. He is an innovator and inventor, currently driving transformation of customer experience from within Barclays’ Group Design and Digital Office. He graciously spoke about how technologies have evolved over the years and how we can combine them to enhance the consumer experience. Check out his presentation for more details.