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When an organization moves from having its staff organize their individual data in spreadsheets, to an organizational culture that gives data a more central role in its environment, there are cultural, process, budget, and staffing considerations. This webinar takes a high level look at those required organizational changes, when moving to having one center of data truth with shared and controlled access, owned by the organization, rather than by individuals, and where over-time the data silos are reduced, until the organization possesses a growing data eco-system.
Here are a few questions that were asked and addressed during this webinar:
Q: For a small nonprofit, who should take ownership of the data?
Q: Can you talk about the pros and cons of the two tools you mentioned, Apsona and DemandTools. Are there any low cost tools for our data related needs?
Q: How can we estimate the time and expense to build a good CRM system?
This webinar is a part of The Experts Talk, a free 26-week webinar series covering features of Salesforce CRM, an integration partner of Click & Pledge.