Salesforce.com Certifications:
What Works for Passing the Exams
2/11/14

© Global Tech & Resources, Inc.

Extending Your S...
Agenda
1. Introduction
2. What is your experience with Salesforce exams?
○ Which have you taken, how many times, pass?
■ W...
1. Introduction

© Global Tech & Resources, Inc.

Extending Your Salesforce.com Talent™

www.gtr.net
•Speaker Introductions
▪ Velu Palani
●
●

Certified Salesforce.com Administrator & Certified Sales Cloud
Consultant
13 yea...
2. What has been your experience?
● Which exams have you taken and how did it go?
● What preparation did you do and how di...
3. What have Charlie and Velu learned
about passing exams?

© Global Tech & Resources, Inc.

Extending Your Salesforce.com...
Know Why You Are Pursuing the Certification?

•Getting a certification takes time and commitment.
o $200 to take it once. ...
Know Why You Are Pursuing the Certification?

•Getting a certification doesn’t guarantee you a Job!
•Getting a certificati...
Know Why You Are Pursuing the Certification?

•If you don’t have Saleforce experience is it worthwhile?
•Bring your past e...
Know Why You Are Pursuing the Certification?

•Employers are looking for subject matter experts, who
understand how to app...
Additional Types of Jobs Available
o Mobile/Cloud Application Developers/Integrators
▪ Traditional IT software development...
Are Jobs available...
● Within Cloud jobs, PaaS positions are the fastest growing
sector with an increase of 41%/year- pre...
Impressive Statistics
● Salesforce maintains its leadership within the PaaS CRM world
● Salesforce continues rapid growth,...
Impressive Statistics

● At Dreamforce, 7 out of 8 keynote speakers were women
● In the Spring ‘14 Release 8 hour live pre...
Know Why You Are Pursuing the Certification?

•There is a case for certification with Salesforce…
•But, do you have a case...
How to Study.

● Use the study guides
● Force.com Developer Edition
● Form a study group in or outside of a formal trainin...
How to Study.

● Create your own study questions
● Take a class from Salesforce or a professional organization
● Set a dat...
Use the Salesforce Certification Study Guides
● Salesforce.com Certified Adminstrator Study Guide
● Salesforce.com Certifi...
Use the Salesforce Certification Study Guides

● Salesforce.com Certified Adminstrator Study Guide
● Create your own study...
Use the Salesforce Certification Study Guides

● You will need a practice org: Get a Free Developer Edition
● Practice wha...
Get Help From Others
● Form a study group and hold each other accountable
● Divide up the study guide and take turns prese...
Get Help From Others
.
● GTR’s Play-the-Game provides exam prep questions; and when
a game is completed, gives you a summa...
Set an Exam Day and Set-it-aside!
● Set the exam day and work toward it.
● Don’t wait too long, after having taken a class...
Set an Exam Day and Set-it-aside!
● Get rest the night before, stretch, and eat a meal. Set the time
of day, so that you w...
Questions and Answers

For anyone viewing this slide set and preparing for the
beginning admin or developer certifications...
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Certifications what works for passing the exams

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Chicago Northwest Suburban Salesforce.com Meetup 2/12/14 presentation.

What have you done to pass the exams? What hasn't worked for you? What topics do you need to study? To get an assessment of the topics that you need to study for the Admin or Developer certification exams, go to gtr.net/play-the-game and play the appropriate long game. When finished, you will receive a report by topic of your strengths and your weak areas.

Charlie Havens and Velu Palani share their learnings about passing the Salesforce certification exams and talked with group members about their stage in the process and how they approach these exams.

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Certifications what works for passing the exams

  1. 1. Salesforce.com Certifications: What Works for Passing the Exams 2/11/14 © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  2. 2. Agenda 1. Introduction 2. What is your experience with Salesforce exams? ○ Which have you taken, how many times, pass? ■ What did you learn from that experience? ○ Why are you taking them? 3. What have Velu and Charlie learned about exams? 4. Q&A © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  3. 3. 1. Introduction © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  4. 4. •Speaker Introductions ▪ Velu Palani ● ● Certified Salesforce.com Administrator & Certified Sales Cloud Consultant 13 years of Salesforce.com experience ▪ Charlie Havens ● ● Certified Salesforce.com Administrator & Certified Salesforce.com Developer and Certified Salesforce.com Advanced Administrator 5 Years of Salesforce.com experience •Participant Introductions •How do you prepare for and pass the cert exams? ▪ What has been your experience? ▪ What have we learned? •Take-aways and what is your next step? © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  5. 5. 2. What has been your experience? ● Which exams have you taken and how did it go? ● What preparation did you do and how did that work? ● Why are you wanting to get certified? © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  6. 6. 3. What have Charlie and Velu learned about passing exams? © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  7. 7. Know Why You Are Pursuing the Certification? •Getting a certification takes time and commitment. o $200 to take it once. $200 to retake it! ■ After self study, 55% of people with 6 months experience pass the admin exam. o Once gotten, after first year, it needs to be renewed 3 times per year. $100 per year. •Know why you are making that investment! © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  8. 8. Know Why You Are Pursuing the Certification? •Getting a certification doesn’t guarantee you a Job! •Getting a certification doesn’t guarantee a better job. •Getting a certification brings more potential interviews. •The certification may let you apply for a better position. ■ But then they want to know your experience! © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  9. 9. Know Why You Are Pursuing the Certification? •If you don’t have Saleforce experience is it worthwhile? •Bring your past experience to Salesforce. o Human Resources + Salesforce o Programming with Java, .Net and etc + Salesforce o Pharm experience + Salesforce o Project Management + Salesforce o Business Analysis + Salesforce • © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  10. 10. Know Why You Are Pursuing the Certification? •Employers are looking for subject matter experts, who understand how to apply Salesforce to their setting. •Employers are looking real life experience other than Salesforce o Marketing o Programming o Sales o Etc. © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  11. 11. Additional Types of Jobs Available o Mobile/Cloud Application Developers/Integrators ▪ Traditional IT software development jobs will be eliminated o Consulting (above field) o More inside sales than field jobs o Marketers not Sales People o Leaders and Game Changers Vs C-level or VP titles o Allstate, Caterpillar, BioLabs, GE, Toyota– and many others, use outside of sales and marketing and need industry experts. © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  12. 12. Are Jobs available... ● Within Cloud jobs, PaaS positions are the fastest growing sector with an increase of 41%/year- predicted. ● Bureau of Labor Statistics review of IT ups and downs over last couple of years; but since 2010 headed up with Cloud computing being a particularly bright spot. ● Cloud jobs growing 6x faster than all other IT jobs combined! © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  13. 13. Impressive Statistics ● Salesforce maintains its leadership within the PaaS CRM world ● Salesforce continues rapid growth, 37% revenue growth last quarter. ● Anecdotally, the Salesforce workforce diversity is impressive. ● At Dreamforce, 7 out of 8 keynote speakers were women © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  14. 14. Impressive Statistics ● At Dreamforce, 7 out of 8 keynote speakers were women ● In the Spring ‘14 Release 8 hour live presentation, the majority of the presenters were people whose first language was not American English. © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  15. 15. Know Why You Are Pursuing the Certification? •There is a case for certification with Salesforce… •But, do you have a case for training yourself? © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  16. 16. How to Study. ● Use the study guides ● Force.com Developer Edition ● Form a study group in or outside of a formal training class ● Find a mentor ● Study Salesforce materials © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  17. 17. How to Study. ● Create your own study questions ● Take a class from Salesforce or a professional organization ● Set a date for taking the exam ● Set that day aside and prepare for that day © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  18. 18. Use the Salesforce Certification Study Guides ● Salesforce.com Certified Adminstrator Study Guide ● Salesforce.com Certified Force.com Developer Study Guide © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  19. 19. Use the Salesforce Certification Study Guides ● Salesforce.com Certified Adminstrator Study Guide ● Create your own study guide from their study guide. ● You will need Salesforce Help: https://help.salesforce.com/ ● Begin with the Getting Started Series © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  20. 20. Use the Salesforce Certification Study Guides ● You will need a practice org: Get a Free Developer Edition ● Practice what you learn ● Create your own test questions. © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  21. 21. Get Help From Others ● Form a study group and hold each other accountable ● Divide up the study guide and take turns presenting sections ● Find a mentor to quiz you about your study habits and to check that you cover the full realm of the certification. ● GTR’s LinkedIn Group, So You Think You Know Salesforce!™, provides daily questions. © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  22. 22. Get Help From Others . ● GTR’s Play-the-Game provides exam prep questions; and when a game is completed, gives you a summary of how you did by study guide category for a given certification. ● Take a class where you network with others, create networking relationships, form brief mentoring relationships with instructors, create study groups, hold each other accountable; And, learn the material in orderly focused manner. © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  23. 23. Set an Exam Day and Set-it-aside! ● Set the exam day and work toward it. ● Don’t wait too long, after having taken a class, else you will forget what you just learned and need to relearn it. ● If you fail, set another date within two weeks, again, before you have forget what you learned by taking the exam. ● If you fail, you learned! Use what you learned. Persist! Know that many of us took exam more than once. © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  24. 24. Set an Exam Day and Set-it-aside! ● Get rest the night before, stretch, and eat a meal. Set the time of day, so that you won’t be rushed. Walk in to the testing center 15 - 20 early. ● I like to do it after lunch ● Eat lunch nearby, so that I can walk over, if my car collapsed. ● Spend the morning reviewing, not studying. Persist! Know that many of us took exam more than once. © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
  25. 25. Questions and Answers For anyone viewing this slide set and preparing for the beginning admin or developer certifications, Velu or Charlie will provide you an half hour of phone time to talk about studying for the exam. Our objective is to help you to get certified. Charlie - chavens@gtr.net Velu - velup@gtr.net Best Wishes! © Global Tech & Resources, Inc. Extending Your Salesforce.com Talent™ www.gtr.net
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