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SharePoint Survey 2011 Results: How are Businesses Using SharePoint?

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Updated results of our "SharePoint in the Enterprise: Best Practices Survey" after an additional 820 SharePoint users responded. Go to http://www.global360.com/download/sharepoint-survey …

Updated results of our "SharePoint in the Enterprise: Best Practices Survey" after an additional 820 SharePoint users responded. Go to http://www.global360.com/download/sharepoint-survey
to get your free survey results report.

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  • Show Global 360 survey resultsEnd User (Information Worker, Site Manager, Site Collection Administrator)Africa Count2.4%Asia Count6.7%Australia/New Zealand Count4.2%Eastern Europe Count5.1%Middle East Count5.3%North America Count51.3%South America Count1.4%Western Europe Count23.6%
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • Show Global 360 survey results
  • Show Global 360 survey resultsEnd User (Information Worker, Site Manager, Site Collection Administrator)Africa Count2.4%Asia Count6.7%Australia/New Zealand Count4.2%Eastern Europe Count5.1%Middle East Count5.3%North America Count51.3%South America Count1.4%Western Europe Count23.6%
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • Poll the audience, using a raising of hands, and input the live count into the slide using hand drawn numerals.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • Poll the audience, using a raising of hands, and input the live count into the slide using hand drawn numerals.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • Poll the audience, using a raising of hands, and input the live count into the slide using hand drawn numerals.
  • Transcript

    • 1. Survey Results:How Are Businesses Using SharePoint?Survey Update for January 2011Derek Weeks Twitter: @weekstweets
    • 2. 1600+ responded to survey.
      Thank You.
    • 3. IT Pro
      25.4%
      SharePoint
      Analyst
      16.6%
      Developer
      31.8%
      End User
      15.8%
      Business Manager
      4.7%
      Other
      5.7%
      Your primary role with SharePoint?
    • 4. Where are you located?
      5%
      7%
      24%
      51%
      5%
      2.5%
      1.5%
      4%
    • 5. It is not the statistics that count
    • 6. Question
      Are you currently using or considering using SharePoint within your organization?
    • 7. Global 360 Survey Results
      Considering SharePoint = 4%
      Not considering SharePoint = 0%
      Own SharePoint and are using today (2003) = 4%
      Own SharePoint and are using today (2007) = 47%
      Own SharePoint and are using today (2010) = 42%
      Own SharePoint but do not have it deployed = 3%
    • 8. Are you currently using or considering using SharePoint within your organization?
    • 9. Ratio of 2007 to 2010 Deployments
      5:7
      2:3
      1:1
      2:1
      3:7
    • 10. Tweet #SPSEMEA
      SharePoint 2010 deployments grow5xsince August.
    • 11. Question
      How widespread is the deployment and usage of SharePoint within your organization?
    • 12. Global 360 Survey Results
      Aug-10 Jan-11
      Using within team site or single SharePoint project site = 5% 7%
      Limited SharePoint sites ordepartmental use (1 to 3) = 11% 11%
      Several departments(4 or more) = 17% 23%
      Regionally by specific offices = n/a 7%
      Enterprise wide deployment of SharePoint = 67% 52%
    • 13. How widespread is the deployment and usage of SharePoint within your organization?
    • 14. Who has deployed SharePoint enterprise wide?
      Healthcare
      #1
      Manufacturing
      #3
      Finance/Banking
      #2
    • 15. Who has deployed SharePoint enterprise wide?
      1 in 3
      Using SP2010
      1 in 10
      Using SP2010
      1 in 5
      Using SP2010
    • 16. Tweet #SPSEMEA
      57%
      Consumer Packaged Goods & Retail are using SP2010
    • 17. Question
      How are you currently using, or plan to use, your SharePoint investment?
    • 18. Global 360 Survey Results
      Aug-10 Jan-11
      Content Repository Only = 37.6 % 35.6%
      Enterprise Content Management = 54.4% 64.2%
      Portal and Web Content Management = 66.0% 72.6%
      Document Workflow = 67.2% 70.9%
      Business Process Management = 55.9% 59.8%
      Social, Community, Collaboration = n/a 51.8%
      Business Intelligence = n/a 53.9%
      Custom Applications = 44.83% 43.2%
    • 19. How widespread is the deployment and usage of SharePoint within your organization?
    • 20. 1999
      2003
      2007
      2010
      SP vsFileshare
      Search
      Manage Meta Data
      Find ability
      Development Platform
      CollaborationShare AcrossBusiness
      What is this thing?
    • 21. 37%
      Content
    • 22. Tweet #SPSEMEA
      37% use SharePoint as a content repository
    • 23. Tweet #SPSEMEA
      59% of SharePoint users are connecting their content and processes
    • 24. Tweet #SPSEMEA
      #1 CIO Priority:
      Improving Business
      Processes
    • 25. Shedding its Image
      “go to place for content”
      “Where business gets done”
    • 26. Question
      What do you believe is the most challenging issue with your SharePoint implementation?
    • 27. Global 360 Survey Results
      Aug-10 Jan-11
      Development time and effort required
      to build business applications = 30.0% 18.4%
      End User Adoption / Training = Other*17.3%
      Governance = Other * 16.9%
      Limited or Lack of SharePoint Strategy = Other *15.1%
      Lack of intuitive, easy to use interface = 21.0% 10.5%
      Managing multiple document workflows = 3.7% 5.5%
      Real time reporting and analytics
      on workflows or processes = 8.8% 5.5%
      Inability to manage role or skills based
      work assignments = 6.0% 3.7%
      Other = 24.4% n/a
    • 28. What do you believe is the most challenging issue with your SharePoint implementation?
    • 29. Development Time and Effort Required to Build Business Applications
      #1
    • 30. SharePoint Challenges: “It Takes a Village”
      IT Pro
      Governance
      SharePoint
      Analyst
      Adoption /
      Strategy
      End User
      Adoption/
      Training
      Developer
      Development
      Time
      Business Manager
      Lack of or Limited Strategy
    • 31. Challenge #1
      Development Time for Business Applications
      Challenge #2
      User Adoption
    • 32. The iGoogle Effect
      Users, Community, Speed, and You
      SharePoint’s Inconvenient Truth
      http://www.endusersharepoint.com/2010/12/07/sharepoint%E2%80%99s-inconvenient-truth/
    • 33. Question
      Which statement best represents your opinion of the SharePoint user application experience?
    • 34. Global 360 Survey Results
      August-10 Jan-11
      SharePoint has a great user experience
      out-of-the-box and is adequate for our needs = 18% 21%
      SharePoint user experience is somewhat adequate
      but requires additional in-house design and development = 60% 62%
      SharePoint user experience is inadequate and requires
      third party products and services to improve the
      application interface = 8% 9%
      SharePoint user experience is inadequate but we don’t
      have the time or resources to invest in improvements = 10% 6%
      User experience is not important = 0% 0%
      No opinion = 4% n/a
    • 35. Opinion of the user application experience?
    • 36. Tweet #SPSEMEA
      62% require additional in-house design for interfaces.
    • 37. Needs work
      Needs work
      Needs work
      I love it.
      Needs work
    • 38. Question
      What tool is primarily used when creating and modifying changes to your SharePoint workflows?
    • 39. Global 360 Survey Results
      SharePoint Designer = 37%
      SharePoint Workflow (out of the box) = 19%
      3rd Party Workflow or Process Modeling
      (Ascentn, Global 360, K2, Nintex) = 8%
      Visio and SharePoint Designer = 5%
      Visual Studio and SharePoint Designer = 29%
      Other = 2%
    • 40. Your primary for mapping business processes / workflow?
      SharePoint
      Analyst
      IT Pro
      SP Designer
      & OOTB tie
      Developer
      SP Designer and Visual Studio
      Business Manager
      End User
    • 41. Your primary for mapping business processes / workflow?
      SharePoint
      Analyst
      SP Designer
      IT Pro
      SP Designer
      & OOTB tie
      Developer
      SP Designer and Visual Studio
      Business Manager
      SP Designer
      End User
      SP Designer
    • 42. Question
      Of the documents stored and managed within your SharePoint repository, what percentage are used or accessed as part of a broader mission-critical business process?
    • 43. Global 360 Survey Results
      Aug-10 Jan-11
      None = 11% 8%
      1-25% = 38% 32%
      25-50% = 24% 26%
      50-75% = 18% 23%
      75-100% = 9% 10%
    • 44. 27%
      Do You Trust it That Much?
    • 45. 33% say over half the documents in SharePoint are mission critical
      Tweet #SPSEMEA
    • 46. Strategic value of SharePoint content
      Need for SharePoint business strategy?
    • 47. Most Popular Third Party Tools
      Security and Rights Management
      Workflow/BPM
      Search/Analytics
      Records Management
      Classification/Taxonomy
      Archiving
      Back-up Support
      Social Computing
      Storage Management
      Data Migration Tools
    • 48. Question
      How do you expose legacy or other application data to your SharePoint users?
    • 49. Global 360 Survey Results
      *
      Aug-10 Jan-11
      Access data through a separate native
      legacy/application interface = 31% 30%
      SharePoint Data is integrated into a different
      system and pulled by users from that system = 9% 18%
      Access all legacy and new data through
      a single, integrated user interface within SharePoint = 11% 10%
      External data is currently not available = 41% 30%
      Some legacy data is accessed through SharePoint = n/a 35%
      Other = 7% 10%
    • 50. Exposing legacy or other application data?
    • 51. Tweet #SPSEMEA
      51% reach outside of SharePoint portal for legacy or other application data.
    • 52. Don’t Play the Dating Game with Your Users
    • 53. Thank you.
      All survey participants will get the paper in about two weeks.
      http://www.global360.com/download/sharepoint-survey