SharePoint Survey 2011 Results: How are Businesses Using SharePoint?

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Updated results of our "SharePoint in the Enterprise: Best Practices Survey" after an additional 820 SharePoint users responded. Go to http://www.global360.com/download/sharepoint-survey …

Updated results of our "SharePoint in the Enterprise: Best Practices Survey" after an additional 820 SharePoint users responded. Go to http://www.global360.com/download/sharepoint-survey
to get your free survey results report.

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  • Show Global 360 survey resultsEnd User (Information Worker, Site Manager, Site Collection Administrator)Africa Count2.4%Asia Count6.7%Australia/New Zealand Count4.2%Eastern Europe Count5.1%Middle East Count5.3%North America Count51.3%South America Count1.4%Western Europe Count23.6%
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • Show Global 360 survey results
  • Show Global 360 survey resultsEnd User (Information Worker, Site Manager, Site Collection Administrator)Africa Count2.4%Asia Count6.7%Australia/New Zealand Count4.2%Eastern Europe Count5.1%Middle East Count5.3%North America Count51.3%South America Count1.4%Western Europe Count23.6%
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • Poll the audience, using a raising of hands, and input the live count into the slide using hand drawn numerals.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • Poll the audience, using a raising of hands, and input the live count into the slide using hand drawn numerals.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • Poll the audience, using a raising of hands, and input the live count into the slide using hand drawn numerals.

Transcript

  • 1. Survey Results:How Are Businesses Using SharePoint?Survey Update for January 2011Derek Weeks Twitter: @weekstweets
  • 2. 1600+ responded to survey.
    Thank You.
  • 3. IT Pro
    25.4%
    SharePoint
    Analyst
    16.6%
    Developer
    31.8%
    End User
    15.8%
    Business Manager
    4.7%
    Other
    5.7%
    Your primary role with SharePoint?
  • 4. Where are you located?
    5%
    7%
    24%
    51%
    5%
    2.5%
    1.5%
    4%
  • 5. It is not the statistics that count
  • 6. Question
    Are you currently using or considering using SharePoint within your organization?
  • 7. Global 360 Survey Results
    Considering SharePoint = 4%
    Not considering SharePoint = 0%
    Own SharePoint and are using today (2003) = 4%
    Own SharePoint and are using today (2007) = 47%
    Own SharePoint and are using today (2010) = 42%
    Own SharePoint but do not have it deployed = 3%
  • 8. Are you currently using or considering using SharePoint within your organization?
  • 9. Ratio of 2007 to 2010 Deployments
    5:7
    2:3
    1:1
    2:1
    3:7
  • 10. Tweet #SPSEMEA
    SharePoint 2010 deployments grow5xsince August.
  • 11. Question
    How widespread is the deployment and usage of SharePoint within your organization?
  • 12. Global 360 Survey Results
    Aug-10 Jan-11
    Using within team site or single SharePoint project site = 5% 7%
    Limited SharePoint sites ordepartmental use (1 to 3) = 11% 11%
    Several departments(4 or more) = 17% 23%
    Regionally by specific offices = n/a 7%
    Enterprise wide deployment of SharePoint = 67% 52%
  • 13. How widespread is the deployment and usage of SharePoint within your organization?
  • 14. Who has deployed SharePoint enterprise wide?
    Healthcare
    #1
    Manufacturing
    #3
    Finance/Banking
    #2
  • 15. Who has deployed SharePoint enterprise wide?
    1 in 3
    Using SP2010
    1 in 10
    Using SP2010
    1 in 5
    Using SP2010
  • 16. Tweet #SPSEMEA
    57%
    Consumer Packaged Goods & Retail are using SP2010
  • 17. Question
    How are you currently using, or plan to use, your SharePoint investment?
  • 18. Global 360 Survey Results
    Aug-10 Jan-11
    Content Repository Only = 37.6 % 35.6%
    Enterprise Content Management = 54.4% 64.2%
    Portal and Web Content Management = 66.0% 72.6%
    Document Workflow = 67.2% 70.9%
    Business Process Management = 55.9% 59.8%
    Social, Community, Collaboration = n/a 51.8%
    Business Intelligence = n/a 53.9%
    Custom Applications = 44.83% 43.2%
  • 19. How widespread is the deployment and usage of SharePoint within your organization?
  • 20. 1999
    2003
    2007
    2010
    SP vsFileshare
    Search
    Manage Meta Data
    Find ability
    Development Platform
    CollaborationShare AcrossBusiness
    What is this thing?
  • 21. 37%
    Content
  • 22. Tweet #SPSEMEA
    37% use SharePoint as a content repository
  • 23. Tweet #SPSEMEA
    59% of SharePoint users are connecting their content and processes
  • 24. Tweet #SPSEMEA
    #1 CIO Priority:
    Improving Business
    Processes
  • 25. Shedding its Image
    “go to place for content”
    “Where business gets done”
  • 26. Question
    What do you believe is the most challenging issue with your SharePoint implementation?
  • 27. Global 360 Survey Results
    Aug-10 Jan-11
    Development time and effort required
    to build business applications = 30.0% 18.4%
    End User Adoption / Training = Other*17.3%
    Governance = Other * 16.9%
    Limited or Lack of SharePoint Strategy = Other *15.1%
    Lack of intuitive, easy to use interface = 21.0% 10.5%
    Managing multiple document workflows = 3.7% 5.5%
    Real time reporting and analytics
    on workflows or processes = 8.8% 5.5%
    Inability to manage role or skills based
    work assignments = 6.0% 3.7%
    Other = 24.4% n/a
  • 28. What do you believe is the most challenging issue with your SharePoint implementation?
  • 29. Development Time and Effort Required to Build Business Applications
    #1
  • 30. SharePoint Challenges: “It Takes a Village”
    IT Pro
    Governance
    SharePoint
    Analyst
    Adoption /
    Strategy
    End User
    Adoption/
    Training
    Developer
    Development
    Time
    Business Manager
    Lack of or Limited Strategy
  • 31. Challenge #1
    Development Time for Business Applications
    Challenge #2
    User Adoption
  • 32. The iGoogle Effect
    Users, Community, Speed, and You
    SharePoint’s Inconvenient Truth
    http://www.endusersharepoint.com/2010/12/07/sharepoint%E2%80%99s-inconvenient-truth/
  • 33. Question
    Which statement best represents your opinion of the SharePoint user application experience?
  • 34. Global 360 Survey Results
    August-10 Jan-11
    SharePoint has a great user experience
    out-of-the-box and is adequate for our needs = 18% 21%
    SharePoint user experience is somewhat adequate
    but requires additional in-house design and development = 60% 62%
    SharePoint user experience is inadequate and requires
    third party products and services to improve the
    application interface = 8% 9%
    SharePoint user experience is inadequate but we don’t
    have the time or resources to invest in improvements = 10% 6%
    User experience is not important = 0% 0%
    No opinion = 4% n/a
  • 35. Opinion of the user application experience?
  • 36. Tweet #SPSEMEA
    62% require additional in-house design for interfaces.
  • 37. Needs work
    Needs work
    Needs work
    I love it.
    Needs work
  • 38. Question
    What tool is primarily used when creating and modifying changes to your SharePoint workflows?
  • 39. Global 360 Survey Results
    SharePoint Designer = 37%
    SharePoint Workflow (out of the box) = 19%
    3rd Party Workflow or Process Modeling
    (Ascentn, Global 360, K2, Nintex) = 8%
    Visio and SharePoint Designer = 5%
    Visual Studio and SharePoint Designer = 29%
    Other = 2%
  • 40. Your primary for mapping business processes / workflow?
    SharePoint
    Analyst
    IT Pro
    SP Designer
    & OOTB tie
    Developer
    SP Designer and Visual Studio
    Business Manager
    End User
  • 41. Your primary for mapping business processes / workflow?
    SharePoint
    Analyst
    SP Designer
    IT Pro
    SP Designer
    & OOTB tie
    Developer
    SP Designer and Visual Studio
    Business Manager
    SP Designer
    End User
    SP Designer
  • 42. Question
    Of the documents stored and managed within your SharePoint repository, what percentage are used or accessed as part of a broader mission-critical business process?
  • 43. Global 360 Survey Results
    Aug-10 Jan-11
    None = 11% 8%
    1-25% = 38% 32%
    25-50% = 24% 26%
    50-75% = 18% 23%
    75-100% = 9% 10%
  • 44. 27%
    Do You Trust it That Much?
  • 45. 33% say over half the documents in SharePoint are mission critical
    Tweet #SPSEMEA
  • 46. Strategic value of SharePoint content
    Need for SharePoint business strategy?
  • 47. Most Popular Third Party Tools
    Security and Rights Management
    Workflow/BPM
    Search/Analytics
    Records Management
    Classification/Taxonomy
    Archiving
    Back-up Support
    Social Computing
    Storage Management
    Data Migration Tools
  • 48. Question
    How do you expose legacy or other application data to your SharePoint users?
  • 49. Global 360 Survey Results
    *
    Aug-10 Jan-11
    Access data through a separate native
    legacy/application interface = 31% 30%
    SharePoint Data is integrated into a different
    system and pulled by users from that system = 9% 18%
    Access all legacy and new data through
    a single, integrated user interface within SharePoint = 11% 10%
    External data is currently not available = 41% 30%
    Some legacy data is accessed through SharePoint = n/a 35%
    Other = 7% 10%
  • 50. Exposing legacy or other application data?
  • 51. Tweet #SPSEMEA
    51% reach outside of SharePoint portal for legacy or other application data.
  • 52. Don’t Play the Dating Game with Your Users
  • 53. Thank you.
    All survey participants will get the paper in about two weeks.
    http://www.global360.com/download/sharepoint-survey