How are Businesses Using SharePoint? 2010 Survey Results

2010 Survey Results:How Are Businesses Using SharePoint?

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#SharePointSurvey

Thank you to 886 SharePoint pros who took survey

Question
Are you currently using or considering using SharePoint within your organization?

Global 360 Survey Results
Considering SharePoint = 01%
Not considering SharePoint = 00%
Own SharePoint and are using today (2003) = 08%
Own SharePoint but do not have it deployed = 02%

Are you currently using or considering using SharePoint within your organization?

Tweet #SharePointSurvey
81% of companies who own SharePoint use 2007

Question
How widespread is the deployment and usage of SharePoint within your organization?

Using within team site or single SharePoint project site = 4.94%
Limited SharePoint sites ordepartmental use (1 to 3) = 11.03%
Several departments(4 or more) = 16.98%
Enterprise wide deployment of SharePoint = 67.00%

Who has deployed SharePoint enterprise wide?
Insurance
42%
Government
50%
Manufacturing
88%

88% of manufacturers who own SharePoint roll out enterprise wide

Question
How are you currently using, or plan to use, your SharePoint investment?

Content Repository Only = 37.56%
Enterprise Content Management = 54.43%
Portal and Web Content Management = 66.01%
Document Workflow = 67.24%
Business Process Management = 55.91%
Custom Applications = 44.83%

1999
2003
2007
2010
SP vsFileshare
Search
Manage Meta Data
Find ability
CollaborationShare AcrossBusiness
What is this thing?

37%
Content

37% use SharePoint exclusively as a content repository

67%
Workflow

#1 CIO Priority:
Improving Business
Processes

Shedding its Image
“go to place for content”
“Where business gets done”

Most Popular Third Party Tools
Security and Rights Management
Workflow/BPM
Search/Analytics
Records Management
Classification/Taxonomy
Archiving
Back-up Support
Social Computing
Storage Management
Data Migration Tools

Question
What do you believe is the most challenging issue with your SharePoint implementation?

Lack of intuitive, easy to use interface
for business users = 20.98%
Development time and effort required
to build business applications = 30.03%
Inability to manage multiple document
workflow = 3.74%
Limited real time reporting and analytics
on workflows or processes = 8.76%
Inability to manage role or skills based
work assignments = 6.03%
Other = 24.43%

What do you believe is the most challenging issue with your SharePoint implementation?

Dev Time
30%

The Big “Other”
Governance
Knowledge/Experience with SharePoint
End User Adoption andTraining

30% of users are frustrated w/ default user interface

The iGoogle Effect
Users, Community, Speed, and You

Question
What practice do you use to create and modify changes to your SharePoint workflows?

Developers using Visual Studio and
SharePoint Workflow out of the box = 50%
SharePoint Designer = 13%
Developers using third party workflow
development tools (e.g. K2, Nintex, etc.) = 14%
Business analysts using third party process
modeling tools = 4%
Organization utilizes a third party business process
management system or platform with SharePoint = 3%
Other = 16%

Create and modify changes to SharePoint workflows?

22% Required More Sophisticated Modeling

Question
Which statement best represents your opinion of the SharePoint user application experience?

SharePoint has a great user experience
out-of-the-box and is adequate for our needs = 18%
SharePoint user experience is somewhat adequate
but requires additional in-house design and development = 60%
SharePoint user experience is inadequate and requires
third party products and services to improve the
application interface = 8%
SharePoint user experience is inadequate but we don’t
have the time or resources to invest in improvements = 10%
User experience is not important = 0%
No opinion = 4%

Needs work
Needs work
Needs work
I love it.
Needs work

Question
What tools does your organization primarily use for modeling/mapping existing or new business processes?

None = 6%
Paper = 6%
PowerPoint, Word, Excel = 23%
Microsoft Visio = 55%
Business Process Management System (BPMS)
modeling tool = 7%
Business Process Analysis (BPA) tool = 3%

Tools used for modeling/mapping existing or new business processes?

Familiar Tools
78%

Familiar tools…
55%
Microsoft
Visio

Question
Of the documents stored and managed within your SharePoint repository, what percentage are used or accessed as part of a broader mission-critical business process?

None = 10.81%
1-25% = 38.47%
25-50% = 23.92%
50-75% = 17.72%
75-100% = 9.08%

27%
Do You Trust it That Much?

Question
How do you capture and manage content within SharePoint?

Use SharePoint out-of-the-box = 69.20%
Custom develop any capture or management
requirements = 20.00%
Leverage third party products to capture docs into
SharePoint (such as KnowledgeLake) = 3.35%
Leverage third party products outside of SharePoint
(e.g. Filenet, Documentum, etc.) = 3.10%
Other = 4.26%

The average company with 1000 employees generates over 7.2 millionpieces of paper in one year

Over 1 Million Docs

Question
How do you expose legacy or other application data to your SharePoint users?

Access data through a separate native
legacy/application interface = 31.00%
SharePoint Data is integrated into a different
system and pulled by users from that system = 9.00%
Access all legacy and new data through
a single, integrated user interface within SharePoint = 11.33%
External data is currently not available = 41.00%
Other = 7.67%

Exposing legacy or other application data?

Don’t Play the Dating Game with Your Users

Information Workers Can Access 14 Apps

Get your free survey results report at http://www.Global360.com/download/Sharepoint-Survey.

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http://plmtwine.com	61
http://paper.li	32
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http://translate.googleusercontent.com	4
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How are Businesses Using SharePoint? 2010 Survey Results

by OpenText Global 360 on Sep 27, 2010

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How are Businesses Using SharePoint? 2010 Survey Results — Presentation Transcript