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Fall 2011 SharePoint Survey Results
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Fall 2011 SharePoint Survey Results

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Bi-annual survey conducted by OpenText (and formerly Global 360). Effort led by Derek Weeks, Sr. Director, Product Marketing. Over 2100 people participated in the survey through October 2011.

Bi-annual survey conducted by OpenText (and formerly Global 360). Effort led by Derek Weeks, Sr. Director, Product Marketing. Over 2100 people participated in the survey through October 2011.

Published in: Education, Technology, Business

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  • Over 2000 people have participated in this survey to date
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • Poll the audience, using a raising of hands, and input the live count into the slide using hand drawn numerals.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • Global 360 is a leader in Process and Document Management. In Gartner and Forrester terms,we fall in to the Business Process Management (BPM) space. In business terms, we work withour customers to transform manually intensive, paper-based business processes, eliminatinginefficiency and improving productivity. We are business, not technology focused whichmeans that we work to understand how people do work first and talk technology later.This presentation is intended to help our partners better understand and position Global 360 to their customers. It is not intended to be presented to the end customer, but more as a training and education tool to better understand Global 360, BPM in general and how we can build a business case for business process improvement. The presentation is broken in to five areas:Who is Global 360? This section covers the basics of Global 360 as a Process and Document Management provider, our focus on improving document and people-intensive processes, and how we uniquely address both structured and unstructured processes.  It also provides several examples of processes, across industries, where Global 360 has proven success. What are our credentials in the BPM Market?  This section outlines our “high and right” position in the BPM analyst quadrants, our deep and broad relationship with Microsoft and representation of our 2000 global customers. What is the difference between workflow and BPM?  Many times we find that people are familiar with the concept of workflow — simply the flow of a piece of work — but not sure of the differences between workflow and business process management.  This section explores aspects of BPM such as document capture, integration of information from multiple systems, task automation and end-to-end process visibility that work in conjunction with workflow as components of a full BPM suite. How do we approach our business process improvement efforts?  Global 360 has a unique “Persona-based” approach to BPM.  We emphasize how people use the tool vs. the tool itself.  This section covers how each stakeholder in the BPM project will interface with the Global 360 product and provides an overview of our solution. How does Global 360 help to build the business case for process improvement?  This section covers how we work with our clients to ensure that their BPM projects are a success.  Our viewPoint Assessment methodology is something that Global 360 — and/or our partners — deliver to rapidly build a business case as well as user application prototypes.  This ensures the buy-in of the “business” / executives as well as the end users and maps out our path to a successful project. How do you recognize a BPM opportunity?  This section covers who to talk to and what to listen for to recognize a BPM opportunity.
  • Transcript

    • 1. Survey Results:How Are Businesses Using SharePoint?Survey – Fall 2011
    • 2. This is our 3rd survey…
      Download the previous semi-annual survey results at: http://bit.ly/SP_SurveyHistory
    • 3. 2100+ participants.
      Thank You.
    • 4. %
      It’s Not the Stats that Count
      #SPSurvey
    • 5. Your primary role with SharePoint?
      IT Pro
      37%
      SharePoint
      Analyst
      34%
      Other
      10%
      Developer
      18%
      End User
      11%
    • 6. Survey Demographics
      Industry
      Region
    • 7. First Question:
      Versions
    • 8. Question
      Are you currently using or considering using SharePoint within your organization?
    • 9. What is primary platform?
    • 10. SP2010 deployments outpace SP2007.
      #SPSurvey
    • 11. Capability
    • 12. Question
      How are you currently using, or plan to use, your SharePoint investment?
    • 13. Using or plan to use SharePoint for?
    • 14. Challenges
    • 15. Question
      What do you believe is the most challenging issue with your SharePoint implementation?
    • 16. Most Challenging?
    • 17. #SPSurvey
      Why is end user adoption so challenging?
    • 18. #SPSurvey
      Do you need a business strategy?
    • 19. Training
    • 20. Question
      Rate the end user satisfaction with your SharePoint training programs
    • 21. Training?
    • 22. 44%
      “We don’t have a training program.”
      #SPSurvey
    • 23. User Experience
    • 24. Question
      Which statement best represents your opinion of the SharePoint user application experience?
    • 25. The user application experience?
    • 26. #SPSurvey
      15%
      Great User Experience
      63%
      Somewhat Adequate User Experience
    • 27. Applications
    • 28. Question
      Which of the following types of add-on package or system are you using / planning to use with your SharePoint implementation?
    • 29. Add-on apps for SharePoint?
      Top 6 answers…
    • 30. #1 Workflow / BPM
      #T2 Backup Support
      #T2 Search / Analytics
      Move it.
      Find it.
      Save
      it.
      #SPSurvey
    • 31. Cloud
    • 32. Question
      Do you have any plans that include SharePoint in the cloud?
    • 33. SharePoint in the Cloud
    • 34. #SPSurvey
      35%
      Considering or using Office 365 or hosted SharePoint
    • 35. Documents
    • 36. Question
      Of the documents stored and managed within your SharePoint repository, what percentage are used or accessed as part of a broader mission-critical business process?
    • 37. Mission-Critical Documents in SharePoint?
      Aug-10 Jan-11 Sept-11
      None = 11% 8% 14%
      1-25% = 38% 33% 42%
      25-50% = 24% 27% 22%
      50-75% = 18% 23% 14%
      75-100% = 9% 10% 9%
    • 38. 23% say over half the documents in SharePoint are mission critical
      #SPSurvey
    • 39. Strategic value of SharePoint content
      Need for SharePoint business strategy?
      #spc11
    • 40. Data Access
    • 41. Question
      How do you expose legacy or other application data to your SharePoint users?
    • 42. Exposing legacy or other applic data?
    • 43. Access to all or some legacy data through SharePoint
      35%
      #SPSurvey
    • 44. Most Beneficial
    • 45. Question
      Which capability within SharePoint 2010 do you believe has been / will be the most beneficial?
    • 46. Most beneficial capability?
    • 47. #T2 App Development
      #T2 Workflow Design
      #1 Content Search
      Find
      it.
      Move
      it.
      Create
      it.
      #SPSurvey
    • 48. Process Maturity
    • 49. Question
      Describe the level of business process maturity within your SharePoint environment.
    • 50. Business Process Maturity?
    • 51. Departmental
      “No Code” Workflows
      37%
      #SPSurvey
    • 52. Breadth
    • 53. Question
      How widespread is the deployment and usage of SharePoint within your organization?
    • 54. How widespread?
    • 55. Learn more about BPM / Workflow for SharePoint here….
      http://bit.ly/SP_Banking
      http://bit.ly/SP_Weapon
      http://bit.ly/SP_LoanProcess
    • 56. #1 BPM / Workflow Solution
      for Microsoft
      Recognized BPM Market Leader
      3400 Customers Globally
    • 57. Delivering dynamic process & case-based applications designed to drive innovation, business agility and customer satisfaction.
      Copyright ©2011 Open Text Corporation. All rights reserved.