Your SlideShare is downloading. ×

Responding to Reviews eBook

415

Published on

Want to see more? Download the complete eBook here: http://resources.glassdoor.com/responding-to-reviews-builds-trust-with-your-candidates.html?Channel=slideshare

Want to see more? Download the complete eBook here: http://resources.glassdoor.com/responding-to-reviews-builds-trust-with-your-candidates.html?Channel=slideshare

Published in: Recruiting & HR
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
415
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
1
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Responding to Reviews Builds Trust with Your Candidates 5 Dos & Don’ts to Follow When Responding to Reviews
  • 2. Introduction Why Respond to Reviews? First impressions are everything. Responses to a review may be the first thing a candidate sees before the recruitment process even starts. Responding to reviews demonstrates – to job seekers, current and former employees – that you are interested in feedback, and that you take employee satisfaction seriously. of Glassdoor members are reading reviews when they have just started their job search and have not yet spoken with a company recruiter or hiring manager. Source: Glassdoor Member Survey, September 2013
  • 3. Who Should Respond? Anyone at your company who is in a position to speak on your behalf is an acceptable company representative. This may include your CEO, PR and Marketing professionals, or other employees responsible for managing your brand. Note: Anyone who responds to reviews as an Employer Representative will have their title appear next to the response.
  • 4. Source: Glassdoor Site Survey, October 2013 How Often Should I Respond? We know employers are busy and can’t answer every single review immediately. But responding even on a monthly or quarterly basis shows your authenticity and builds trust with your candidates. of job seekers find the employer perspective useful when learning about jobs and companies.

×