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HR OPERATING
MODELS FOR THE
NEXT GENERATION
GLASS BEAD CONSULTING
ANDY SPENCE
@AndySpence #HRCT13
HR Operating Models for the Next Generation
1.
The state of
current HR
Operating
Models.
@AndySpence #HRCT13
TECHNOLOGY EMPLOYEES
HR Strategy
Business Partners
Centres of expertise
Vendor Management
Analytics/Reporting/Compliance
Programme Management
HR Service Centres
 Recruitment
 Talent Management
 HR Technology
 Learning
 Performance
 Organisation Design
 Change Management
 Reward
 Vendor
Management
HR Operating Models for the Next Generation
A 5 External Drivers
A 5183
Internal
Drivers Change HR lanes now M1
2.
External drivers
for change.
TECHNOLOGY
By 2015, 85% of all
software will be
cloud based
NGA HR
CLOUD
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATADATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATADATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATADATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATADATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATADATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATADATA
DATA
DATA
DATA
DATA
DATA
DATA
DATADATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATADATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATADATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATADATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA DATADATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATADATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATADATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATADATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA
DATA DATA
Less BIG data
More BIG hypotheses
DATA
1 in 10 Organisations use Mobile for
HR Services
Towers Watson
What are the implications of the
Jobless Recovery ?
HR Operating Models for the Next Generation
1/3 of the UK Workforce will be
over 50 in 2020
HR Freelancers ‘R’ Us
1.3 Billion will
work virtually
over next few
years HBR
HR Operating Models for the Next Generation
HR Operating Models for the Next Generation
3.
Themes for
future HR
Operating
Models.
@AndySpence #HRCT13
HR
OPERATING
MODEL
Workforce
Technology
HR Vendor
Market
Economy
1. Increased Productivity
2. Talent in a changing
workforce
3. Increased collaboration
4. Worker Mobility enabled by
technology
5. Better tools and data
6. Value for Money
Requirements for.....
1. Workforce and economic changes will require HR to
allocate more resources to HR Strategy
2. New tools will enable improvements in collaboration,
productivity and managing the workforce
3. HR Outsourcing market will restructure to deliver
standardised services (helped by Saas)
4. HR as a corporate function will be leaner, with
Employees and Managers doing more
5. HR Skills will develop in Change Management, Project
Management, Vendor Management and Technology
Trends in HR Operating Models
TECHNOLOGY EMPLOYEES
HR Strategy
Centres of expertise
Vendor Management
HR Operating Models for the Next Generation
The future of
HR Operating Models…
Let’s continue this discussion…
http://www.GlassBeadConsulting.com/hr-transformer-blog/
http://www.GlassBeadConsulting.com/
HR TRANSFORMATION MAGAZINE
Andrew Spence
info@GlassBeadConsulting.com
+44 (0) 1273 888 182
@AndySpence #HRCT13
HR OPERATING
MODELS FOR THE
NEXT GENERATION
GLASS BEAD CONSULTING
ANDY SPENCE

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HR Operating Models for the Next Generation

  • 1. HR OPERATING MODELS FOR THE NEXT GENERATION GLASS BEAD CONSULTING ANDY SPENCE @AndySpence #HRCT13
  • 3. 1. The state of current HR Operating Models. @AndySpence #HRCT13
  • 4. TECHNOLOGY EMPLOYEES HR Strategy Business Partners Centres of expertise Vendor Management Analytics/Reporting/Compliance Programme Management HR Service Centres
  • 5.  Recruitment  Talent Management  HR Technology  Learning  Performance  Organisation Design  Change Management  Reward  Vendor Management
  • 7. A 5 External Drivers A 5183 Internal Drivers Change HR lanes now M1 2. External drivers for change.
  • 8. TECHNOLOGY By 2015, 85% of all software will be cloud based NGA HR CLOUD
  • 9. DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATADATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATADATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATADATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATADATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATADATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATADATA DATA DATA DATA DATA DATA DATA DATADATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATADATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATADATA DATA DATA DATA DATA DATA DATA DATA DATADATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATADATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATADATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATADATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATADATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA Less BIG data More BIG hypotheses DATA
  • 10. 1 in 10 Organisations use Mobile for HR Services Towers Watson
  • 11. What are the implications of the Jobless Recovery ?
  • 13. 1/3 of the UK Workforce will be over 50 in 2020
  • 14. HR Freelancers ‘R’ Us 1.3 Billion will work virtually over next few years HBR
  • 18. HR OPERATING MODEL Workforce Technology HR Vendor Market Economy 1. Increased Productivity 2. Talent in a changing workforce 3. Increased collaboration 4. Worker Mobility enabled by technology 5. Better tools and data 6. Value for Money Requirements for.....
  • 19. 1. Workforce and economic changes will require HR to allocate more resources to HR Strategy 2. New tools will enable improvements in collaboration, productivity and managing the workforce 3. HR Outsourcing market will restructure to deliver standardised services (helped by Saas) 4. HR as a corporate function will be leaner, with Employees and Managers doing more 5. HR Skills will develop in Change Management, Project Management, Vendor Management and Technology Trends in HR Operating Models
  • 20. TECHNOLOGY EMPLOYEES HR Strategy Centres of expertise Vendor Management
  • 22. The future of HR Operating Models…
  • 23. Let’s continue this discussion… http://www.GlassBeadConsulting.com/hr-transformer-blog/ http://www.GlassBeadConsulting.com/ HR TRANSFORMATION MAGAZINE Andrew Spence info@GlassBeadConsulting.com +44 (0) 1273 888 182 @AndySpence #HRCT13
  • 24. HR OPERATING MODELS FOR THE NEXT GENERATION GLASS BEAD CONSULTING ANDY SPENCE