4. annexures

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4. annexures

  1. 1. Version II – September 2009  © Future Learning & Development Ltd. 108 Annexure 1 Key Movement Register Date Key Details Taken by Returned Key No. No. Of Keys Particulars of the key Name Time-Out Signature Name Time-In Signature
  2. 2. Version II – September 2009  © Future Learning & Development Ltd. 109 Annexure 2 Opening/Closing Register Date 1 2 3 4 5 (contd. Till 31) Opening Details Center Opening Time Electric Panel Room Opening Time Electric Meter Reading Opening Opening In-charge Signature Are the following intact while Opening? Please state Yes/No Shutter Lock and Seal Seal on the Key board Are all lights switched off Are the Computers switched off in the Center/Training rooms/Mock rooms/Meeting rooms Is the Center clear of unauthorized persons Have the housekeeping staff completed their daily cleaning activities. (to be checked before the Center has opened for participants) Closing Details Electric Panel Room Closing Time Electric Meter Reading Opening Closing In-charge Signature Center Closing Time Are the following intact while Closing? Please state Yes/No Is the Center clear of unauthorized persons Have the housekeeping staff completed their daily cleaning activities. (to be checked before the Center has closed) Are Water Taps turned off Are the Computers switched off in the Center/Training rooms/Mock rooms/Meeting Rooms Seal on the Key board Are all lights switched off Shutter Lock and Seal
  3. 3. Version II – September 2009  © Future Learning & Development Ltd. 110 Annexure 3 Center Log Book Date Incident Details Person Reporting Action Taken Center In- charge’s Signature
  4. 4. Version II – September 2009  © Future Learning & Development Ltd. 111 Annexure 4 Key Management Schedule List Of Keys Sets Availability/Location of Keys Entry/Exit 3 1st Key – Closing in-charge 2nd Key – Opening in-charge 3rd Key - Remote Location ( in a sealed envelope) Key Board 3 1st Key – Closing in-charge 2nd Key – Opening in-charge 3rd Key - Remote Location ( in a sealed envelope) Counters/Drawers 2 1st Key – Center-in-charge 2nd Key – Keyboard Safe 2 1st Key – Center-in-charge 2nd Key – Commercial in-charge Training Rooms 2 1st Key – Center-in-charge
  5. 5. Version II – September 2009  © Future Learning & Development Ltd. 112 2nd Key – Keyboard Mock Rooms 2 1st Key – Center-in-charge 2nd Key – Keyboard Meeting Rooms 2 1st Key – Center-in-charge 2nd Key – Keyboard Cafeteria 2 1st Key – Center-in-charge 2nd Key – Keyboard Panel/AHU Room 2 1st Key – Center-in-charge 2nd Key – Keyboard Toilets 2 1st Key – Center-in-charge 2nd Key – Keyboard
  6. 6. Version II – September 2009  © Future Learning & Development Ltd. 113 Annexure 5 Cleaning Chemicals/Consumables List CLEANING CHEMICALS / CONSUMABELS LIST Sr. No. Particulars 1 Dry Mop 2 Dry Mop Refill 3 Wet Mop (Round) 4 Wet Mop Refill (Round) 5 Plastic Wet Mop Refill 6 Table Duster 7 Floor Duster 8 Soft Broom 9 Carpet Brush 10 Glass Cleaning Kit 11 Scotch Brite 12 Floor Wiper 13 Basin Wiper 14 Spray Bottle 15 Spiral (Floor Cleaner) 16 Sani Cube 17 Washing Powder (Only used for Cleaning of Mops) 18 Liquid Soap 19 Taski R5 (Room Freshener Liquid) 20 Taski R3 ( Glass Cleaning) 21 Taski R1 ( Toilet Cleaner) 22 Hand Gloves
  7. 7. Version II – September 2009  © Future Learning & Development Ltd. 114 Annexure 6 Daily Cleaning Checklist Checklist: Daily Cleanliness Checklist To be used by Housekeeping to ensure that required cleanliness & hygiene standards are maintained Please Tick Appropriately Yes No Admin Rooms, Class Rooms, Mock Rooms 1 Kept clean by wet mopping 2 Trash bins/waste paper baskets emptied & prepared with plastic lining 3 Floor mats kept clean by scrubbing & dusting 4 Walls, ceilings dust & cobweb-free 5 Table tops, computers, TV screens, dust free & clean 6 Air fresheners sprayed Washrooms 1 Kept clean by wet mopping of floor with disinfectant 2 Wash basins & counter tops are clean & sparkling 3 Washroom mirrors are clean & sparkling 4 Trash bins emptied & prepared with plastic lining 5 Floor mats kept clean by scrubbing & dusting 6 Air fresheners sprayed Toilets 1 W/C spotless & dry 2 Flush is working properly 3 Tissue rolls are available 4 Naphthalene balls are placed at drainage filters 5 No leakages from taps or flush tanks 6 Latches are functioning properly 7 Air-freshener is placed Yes = 1 No = 0
  8. 8. Version II – September 2009  © Future Learning & Development Ltd. 115 Annexure 7 Stationary Issued Register Date Item Description Qty Purpose Accepted By Issue By Approved By Training Official
  9. 9. Version II – September 2009  © Future Learning & Development Ltd. 116 Annexure 8 Asset Record Register Asset Record Register Sr. No. Description Abbreviation Qty Location Jan-09 Feb-09 Mar-09 1 Three Seater Sofa TSS TSS1 2 Receptio nTSS2 2 One Seater Sofa OSS OSS-1 2 Cabin 1OSS-2 3 Coffee Table CT CT-1 2 Receptio n CT-2 Cabin 14 5 6 Verified by:
  10. 10. Version II – September 2009  © Future Learning & Development Ltd. 117 Annexure 9 Daily Maintenance Checklist Maintenance Checklist – Daily Sr. No Particulars Checked Action Taken if Fault detected Maintenance Staff Sign Yes No 1 Water Tank 2 Air Conditioners 3 UPS System 4 Raw Supply 5 Pleasant Temperature 6 Electrical Panel Room 7 Music System & PA System 8 Administrative Block 9 Store Lights 10 Wash Rooms 11 Fire Extinguishers 12 Sprinklers 13 Smoke Detectors 15 Electricity Meter 16 Broken Or Damaged Furniture And Fixtures 17 Managing Other Broken Or Faulty Equipment 18 Storage Of Dangerous Goods Hazardous Substances 19 Fire/Chemical/Electrical Hazards 20 Spills/Leakage Of Materials Checked By Center Head
  11. 11. Version II – September 2009  © Future Learning & Development Ltd. 118 Annexure 10 Weekly Maintenance Checklist Maintenance Checklist – Weekly Particulars Checked Action Taken if fault detected Maintenance Staff Sign Yes No Electrical Panels Checklist Electrical Room cleanliness Any loose wires, cables Availability of Fire Extinguishers Electrical Room doors are always closed with tower bolt (not with lock and key) Entrance of electrical room is free from obstacles No materials are kept in the electrical rooms Diesel Generators Checklist Cleanliness of Equipment and surrounding areas Record Battery Voltage Operations of AMF panel Run DG set for at least five minutes and record all the parameters in log book Fire Safety Checklist Fire Diesel Engine Battery condition, Voltage & others Availability of fire extinguishers at common areas Fire extinguishers positioning on all floors Air Conditioning Chillers Checklist All electrical panel doors are closed Chilled water makeup water tank level Water Leakage in chilled water pumps Dust Accumulation on condenser coils Fire Safety Checklist
  12. 12. Version II – September 2009  © Future Learning & Development Ltd. 119 Transformer temperature ( Must be be below 75 degrees C) Maintenance Checklist – Weekly Particulars Checked Action Taken if fault detected Maintenance Staff Sign Yes No Fire extinguishers / fire buckets Cleanliness of transformer yard Closed and locked yard Safety Signages Main LT Panel Checklist Health of all measuring meters Health of Earth Leakage relays Cleanliness of panel and room Availability of Extinguishers Emergency Lamps/ Inverter lights working Rubber Mats, safety precautions AC Packaged Checklist AC control panel for healthy condition Fresh air dampeners AHU Room – Clean and free from material Entrance of AHU rooms free from obstacles Status of Evaporator coil – Damaged or dust accumulation Emergency Lights working Return air temperature setting AHU’s Checklist Healthy condition of AHU control panel Fresh air dampers AHU room cleaned and free from materials Entrance of AHU is clean and free from obstacles
  13. 13. Version II – September 2009  © Future Learning & Development Ltd. 120 Status of evaporator coils – Damage or dust accumulation Functioning of emergency lights Return air temperature thermostat Maintenance Checklist – Weekly Particulars Checked Action Taken if fault detected Maintenance Staff Sign Yes No All Floors Checklist Functioning of all floor lights Unnecessary lights are switched off Cleanliness of light fixture and others Loose wires / cables at ceiling level and on floor Availability of safety signage’s Cleanliness of lift machine and car Functioning of exhaust and fresh air systems Availability of floor mats Checked By Center Head
  14. 14. Version II – September 2009  © Future Learning & Development Ltd. 121 Annexure 11 Daily Visual Standards and Display Checklist Daily VM Checklist Centre : Date: Sr. No. Particulars Observation Issues Action Plans I. Windows 1 Is the window display as per plan? 2 Is the visual display in good condition? 3 Are all the lights working and properly focused? II. Reception 4 Is the visual display as per plan? 5 Is the visual display in good condition? 6 Is the display fixed properly? 7 Are all the lights working and properly focused? III. Permanent Signage 8 Is the main centre signage in good condition? 9 Are all the directional signages to the classrooms in good condition? 10 Are all the parking and directional signages outside the centre intact? IV. Marketing Promotions (If Applicable) 11 Are the kiosks in good condition? V. Mock Room 12 Is the visual display as per plan? 13 Is the visual display in good condition? 14 Is the visual display fixed properly? 15 Are all the lights working and properly focused? 16 Are all the signages clear and intact? Remarks: Assistant Centre-in-charge: Centre-in-charge
  15. 15. Version II – September 2009  © Future Learning & Development Ltd. 122 Annexure 12 Weekly Visual Standards and Display Checklist Weekly Checklist Centre : Date: Sr. No. Particulars Observation Issues Action Plans Maintenance Related 1 Are all the signages properly suspended/symmetric on both sides? 2 Are all the electric wires concealed or dressed on fixtures? 3 Are all electric wires concealed or dressed on floors, ceilings, columns etc? 4 Do the electric wires blend with the wall colour? 5 Are the wires without visible joints? 6 Are the chokes and transformers fitted out of sight? Storage Space 1 Are all the props kept properly? 2 Is the display material well maintained? 3 Is the inventory of the display material updated? Remarks: Assistant Centre-in-charge: Centre-in-charge: Date: Date:
  16. 16. Version II – September 2009  © Future Learning & Development Ltd. 123 Annexure 13 Weekly Schedule Kolkata - Training Schedule from 31st Aug - 6th Sep 09 Trainer's Name : Date Day Mon Tue Wed Thu Fri Sat Sun Format is a sample. Please customize it as per your centre.
  17. 17. Version II – September 2009  © Future Learning & Development Ltd. 124 Annexure 14 Weekly MIS Format is a sample. Please customize it as per your centre.
  18. 18. Version II – September 2009  © Future Learning & Development Ltd. 125 Annexure 15 Programmes
  19. 19. Version II – September 2009  © Future Learning & Development Ltd. 126 Annexure 16 Room Occupancy Kolkata - Class Room Occupancy September 2009 Date Day No. of Seats at Centre Occupancy % Occupancy Format is a sample. Please customize it as per your centre.
  20. 20. Version II – September 2009  © Future Learning & Development Ltd. 127 Annexure 17 Expense Sheet Kolkata - Petty Cash Expenses From 27th Aug to Sr No. Date Particulars Amount Reason 1 2 3 4 5 6 7 8 9 10 11 12 13 Total Format is a sample. Please customize it as per your centre.
  21. 21. Version II – September 2009  © Future Learning & Development Ltd. 128 Annexure 18 Week Ahead Week Ahead - 7th Sep to 13th Sep Sr No. Centre Name Trainers Name Name of the Program Start Date End Date Requested By Nominated Numbers Trainer's Name : Date Day Mon Tue Wed Thu Fri Sat Sun Format is a sample. Please customize it as per your centre.
  22. 22. Version II – September 2009  © Future Learning & Development Ltd. 129 Annexure 19 Monthly Training Schedule Centre Name - Training Schedule for Month/Year Trainer Name Date Day Scheduled Actual Scheduled Actual Scheduled Actual Scheduled Actual 1st 2nd 3rd 4th 5th Format and details updated are for sample – Please customize it as per your Centre
  23. 23. Version II – September 2009  © Future Learning & Development Ltd. 130 Annexure 20 CPRS Reporting Format is a sample. Please customize it as per your centre.
  24. 24. Version II – September 2009  © Future Learning & Development Ltd. 131 Annexure 21 Prarambh Completion Details – Zone Wise Above is a sample format. Please customize the same as per your centre.
  25. 25. Version II – September 2009  © Future Learning & Development Ltd. 132 Annexure 22 Prarambh Completion Details – Store Wise Above is a sample format. Please customize the same as per your centre.
  26. 26. Version II – September 2009  © Future Learning & Development Ltd. 133 System Maintenance Report S. No. Location IP Address Drivers Checked By Remarks System Name Empty Space Software Using Anti Virus Check / Updation Temp File Deletion Duplicate SRC Checked Latest COM Object Plutus Cable Dressings Action Taken Annexure 23 System Maintenance Report
  27. 27. Version II – September 2009  © Future Learning & Development Ltd. 134 Annexure 24 Call Report 1. IT Admin to record daily attendance on the same sheet. 2. Centre Head to verify on a daily basis. Daily Call Report Engineer's Name: Date: Center - In Time: Center - Out Time : No. IT Admin Room Faculty Priority Problem Description Time Details Action Taken Faculty Sign 1. Report Time Answer Time Compl Time Compl Date 2. Report Time Answer Time Compl Time Compl Date Total Number of Calls Attended: Engineer's Signature: Centre Head Signature:
  28. 28. Version II – September 2009  © Future Learning & Development Ltd. 135 Annexure 25 Hardware Request Form Hardware Request Form Center Name: Date : Centre Address: Centre Ph. No: Sr. No. Equipment Qty. Units Unit Rate Amount Total IT Admin Center Head Date: Date:
  29. 29. Version II – September 2009  © Future Learning & Development Ltd. 136 Annexure 26 Asset Control Register Name Department Date of Issue Purpose Date of Return Signature
  30. 30. Version II – September 2009  © Future Learning & Development Ltd. 137 Annexure 27 Details of Participants Nominated Attached sheet is a sample sheet
  31. 31. Version II – September 2009  © Future Learning & Development Ltd. 138 Annexure 28 Trainers Roster Date Day's Break up Room No. Batch Size Profile of the participants Training Subject Store Location Trainer 01/12/0 9 1st Half 12 30 GM- TM/TL Our Identity BB Agra Trainer 1 1st Half 14 30 Food- TM/TL Our Identity BB Nasik Trainer 6 2nd half Audi 80 All Movie Screening BB Agra Trainer2 02/12/0 9 1st Half 12 30 GM- TM/TL Our Offerings BB Agra Trainer 1 1st Half 14 30 Food- TM/TL Our Offerings BB Nasik Trainer 6 2nd half Audi 80 All Team Building Activity BB Agra Trainer2
  32. 32. Version II – September 2009  © Future Learning & Development Ltd. 139 Annexure 29 Classroom Roster
  33. 33. Version II – September 2009  © Future Learning & Development Ltd. 140 Annexure 30 OJT Roster Date Timings Audience Profile for OJT Trainer Group Leader Store Contact Person at the Store 12/04/09 10am – 1pm Cashiers (10) Trainer B ABC BB Himalaya mno 12/104/09 2pm – 6pm Apps- TM/TL Trainer C XYX BB Satellite xyz
  34. 34. Version II – September 2009  © Future Learning & Development Ltd. 141 Annexure 31 Cafeteria Roster Date Classroom No. No. of Participants Break Time Remark 12/04/09 2 30 Morning Tea 11:00am-11:15am Lunch 1:00pm- 1:45pm Evening Tea 4:00pm- 4:15pm 12/04/09 4 30 Morning Tea 11:00am-11:15am Lunch 1:00pm- 1:45pm Evening Tea 4:00pm- 4:15pm 12/04/09 6 15 Morning Tea 11:15am-11:30am Lunch 1:30pm- 2:15pm Evening Tea 4:15pm- 4:pm 12/04/09 10 45 Morning Tea … Lunch … Evening Tea …
  35. 35. Version II – September 2009  © Future Learning & Development Ltd. 142 Annexure 32 TTT Certification Parameters Trainer's Evaluation Form Evaluation Date: Evaluator: Trainer: Rating Scale (1-5) 1 = Very Poor 2 = Needs Improvement (Needs to sit through while other trainers are training) 3 = Satisfactory (Is able to replicate exactly the way it has been taught) 4 = Good (Is able to train in his own style with new ideas , thoughts ,words, can explain concepts depending on the level of the audience in front of him) 5 = Excellent (Is able to add more value to the existing content and create interest among the participant) Total score is out of 55. Each question has max 5 marks Sr. No. Parameters Score Understanding of subject matter and ability to transfer objective of module & learning's 1 Was able to explain the content in a logical flow (able to create a full picture on the mental canvas). 2 Was able to explain the content/ part of the content / query raised by the participant in a different way, with different example 3 Took adequate steps to see / check that all participants have understood the content by asking questions USE OF VIKRAM VETAL METHODOLOGY 4 Was facilitating the audience & leading them to evolve an answer to the questions they have raised 5 Was able to shoot leading questions at times to direct the audience to the desired answers QUESTION HANDLING/ABILITY TO ANSWER QUESTIONS 6 Seemed to be well prepared for the kind of questions that would be asked from the audience 7 Answered the questions at length giving examples & explained it differently 8 Was very calm & composed while attending to aggressive & difficult audience GROOMING - WOMEN 9 Has dressed in semi-formals or formals (Salwar Kameez, Saree or Western Formals) 10 Hair is neatly combed and not falling on the face. 11 Has not worn loud make-up and accessories GROOMING - MEN 12 Has dressed in semi-formals or formals 13 Is clean shaven and hair neatly combed. Length of hair is appropriate 14 Has not worn any flashy or loud accessories Areas of strength Areas of development
  36. 36. Version II – September 2009  © Future Learning & Development Ltd. 143 Other Observations: a) Has the trainer read out what is on the slide? b) Has the trainer asked the participants to explain what they have understood from the slide? c) Have all queries been answered with a question? d) Has the trainer maintained the humility that he is but a facilitator, and not the source of knowledge? e) Has the trainer stuck to the trainer notes and not been creative? f) Has the trainer NOT given his own version of mythology or religious sermon during the training? g) Has the trainer ensured participants have separated form from thought? h) Has the trainer confirmed that the participants have understood the idea? i) Has the trainer been able to connect the idea with real and/or retail life?
  37. 37. Version II – September 2009  © Future Learning & Development Ltd. 144 Annexure 33 Secession Checklist Programme Name: _________________ Equipment Needed LCD CPU/Laptop Speakers Flipchart Board Materials Needed Content PPT Trainer Notes Participant Workbooks Handouts Stationery (Markers, Pens, Notepads, Chart Papers) Certification Papers Activity/Exercise Materials
  38. 38. Version II – September 2009  © Future Learning & Development Ltd. 145 Annexure 34 Attendance Sheet Trainer Name: Programme Name: Training Duration: Employee Code Name Designation/ Department Store Name & Location Day 1 Day 2 Day 3... -------------------- ------------------------- Signature of Trainer Signature of Centre-in-charge
  39. 39. Version II – September 2009  © Future Learning & Development Ltd. 146 Annexure 35 Stationary Register Sr. No. Name of the Trainer Item of Stationery Issued Qty Issued Date Stationery Returned by (Name & Signature) Qty Returned Date of Return Remarks 1 2
  40. 40. Version II – September 2009  © Future Learning & Development Ltd. 147 Annexure 36 Day Opening Checklist Checklist: Day Opening Activities To be used by the trainers on a daily basis to ensure appropriate preparation for the training session Please tick appropriately (√) Remark s Yes No 1 Checked the training and classroom schedule from the training roster 2 Collected the training material from the centre head. (Training material comprises of attendance sheet, training roster, cafeteria roster, white board marker pens, duster, pen) 3 On day 1 of the programme: Have participants received their notepads and pens 4 Made the entry in the stationery register 5 Is the classroom clean 6 Are the number of chairs sufficient as per the classroom standard viz. 15 seater, 30 seater, 45 seater 7 Is the LCD functioning properly? Check sound and display. 8 Is the computer functioning properly? Content opening in the desired format? 9 Uploaded the training content on the computer from the server Name Signature Date
  41. 41. Version II – September 2009  © Future Learning & Development Ltd. 148 Annexure 37 Grooming Checklist Please tick appropriately (√) Yes No Appearance 1 Overall neat & clean appearance 2 Uniform: Clean and ironed 3 Black shoes: Clean & polished 4 Nails: Clean & cut short 5 Hair: Combed 6 Footwear: No sandals, slippers or sports shoes Men 1 Hair: short, clean & tidy 2 Shaving status: Clean-shaven 3 Beards/moustaches : Trimmed, neat & tidy Women 1 Long hair: Must be tied 2 No flowers on the head 3 Nails: No bright coloured nail polish 4 Jewellery: Minimum and non-flashy 5 No dangling earrings, noisy anklets & bangles 6 Make up: Very light Personal Hygiene 1 Hands to be clean at all times 2 No body odour or bad breath Presenting Self 1 Straight & upright posture to be maintained 2 No slouching on the floor 3 No hands in pockets or on hips when on the floor Dress Code 1 Dressed formally thought out the training 2 ID card displayed while in the premises of the Centre
  42. 42. Version II – September 2009  © Future Learning & Development Ltd. 149 Annexure 38 Post Training Analysis
  43. 43. Version II – September 2009  © Future Learning & Development Ltd. 150 Annexure 39 Day Closing Checklist Checklist: Day Closing Activities To be used by trainers on a daily basis at the closure of day Please tick appropriately (√) Remarks Yes No 1. 'Shift Delete' the content from the system? 2. Collected balance training material to return to Centre Head? 3 Collected pens from participants on last day of the programme? 4 Is the classroom clean, chairs rearranged 5 Have lights/other equipment been switched off in the classroom 6 Entry made in the stationery register while returning the stationary 7 Submitted the attendance sheet and PTR to the training administrator? Name Signature Date
  44. 44. Version II – September 2009  © Future Learning & Development Ltd. 151 Annexure 40 Post Training Ritual POST TRAINING RITUAL ANALYSIS Programme Name: Stores: Venue: Name of Trainer: Format: Date of training: PTR-I PTR-II Attitude / Knowledge /Skills Questions(PLS. LIST down all the participants learning’s from the program as written in the PTR ( repetitive /same objectives listed down by many participants need not be repeated every time) Other qualitative questions asked in the PTR Interpretation/observations derived from columns -2/3 from each of the questions answered Column -1 Column-2 Column-3 a. Objective of the programme as understood & written by the participants b. ATTITUDE / Values as written by the participants( if applied in the program) Pleases. list down all the participants examples of "ATTITUDE" you will exhibit on the floor c. KNOWLEDGE as written by the participants- (If applied in the program) Please list down all the participants statement of knowledge gained from the program (if applicable) d. SKILLS- as written by the participants(If applied in the program) Please list participants response of one skill discussed in the training that they use everyday
  45. 45. Version II – September 2009  © Future Learning & Development Ltd. 152 Annexure 41 Certification Data Sheet Store Name Training Programme Average Scores Name Designation Certification Score Department Trained In (if applicable) Remarks 1 2 3 4 5 6 7 8 9 10
  46. 46. Version II – September 2009  © Future Learning & Development Ltd. 153 Annexure 42 Store-wise data for Training completed Store Name : Programme: Average Scores Name Designation Certification Dept Trained In Remarks if any 1 John Team Member Praarambh Food 2 Jani Team Member Praarambh Non-Food 3 Janardhan Team Member Praarambh GM 4 Amar Team Member Praarambh GM 5 Akbar Team Member Praarambh Apparels 6 Anthony Team Member Praarambh Non-Apparels
  47. 47. Version II – September 2009  © Future Learning & Development Ltd. 154 Annexure 43 Passport Ledger Passport Ledger Center Name: Opening Balance as on 25th of current month: __________________ Quantity received at month end from HO: ______________________ Date:______________________ Date Issued To (Batch Details) Qty Center Head's Signature Closing balance as on 24th of current month: ____________________ Date Signature of Center-in-charge
  48. 48. Version II – September 2009  © Future Learning & Development Ltd. 155 Annexure 44 Passport Issue Sheet Passport Issue Sheet Center Name: Training Dates: Store Name/City : Passport Hand over Date : Zone : Sr. No. Name of Employee Name of Program Attended & Certified Remarks if Any Signature of Centre-in- charge: Signature of Store Manager:
  49. 49. Version II – September 2009  © Future Learning & Development Ltd. 156 Annexure 45 Access Card Inventory Register Date  Program Name  Serial No.  Fr. ___to___  Issue  Return  Balance  Remarks                                           
  50. 50. Version II – September 2009  © Future Learning & Development Ltd. 157 Annexure 46 Laundry Register LAUNDRY REGISTER Date: Hostel Name: S.No. Room No Name Shirts Trouse rs Salwar Suits Others Signature Deposit for Wash Delivery post Wash
  51. 51. Version II – September 2009  © Future Learning & Development Ltd. 158 Annexure 47 Cafeteria Register Cafeteria Register Date: S.No. Name Employee Code Breakfast Lunch Evening Tea Dinner Signature
  52. 52. Version II – September 2009  © Future Learning & Development Ltd. 159 Annexure 48 Cafeteria Report Date: No. of people who had meals -Breakfast -Dinner Feedback on Quality of Food Incident report Remarks To be signed by : Warden Center Head
  53. 53. Version II – September 2009  © Future Learning & Development Ltd. 160 Annexure 49 Requisition Form Sr. No. Name of the Book Author No. of Copies Rate per Copy Total Amount Requisition by Approved by Name & Signature Centre-in-charge
  54. 54. Version II – September 2009  © Future Learning & Development Ltd. 161 Annexure 50 Books Inward Register Inward No Inward Date Name of Book Author Section Code Quantity Signature of Librarian
  55. 55. Version II – September 2009  © Future Learning & Development Ltd. 162 Annexure 51 Books Issued Register for Internal Participants Sr. No. Participant's Name Book No. Book Title Issue Date Participant's Signature Return Date Participant's Signature Librarian’s Signature
  56. 56. Version II – September 2009  © Future Learning & Development Ltd. 163 Annexure 52 Books Issued Register for Centre Employees Sr. No. Emp. Code Employee's Name Book No. Book Title Issue Date Signature Return Date Signature
  57. 57. Version II – September 2009  © Future Learning & Development Ltd. 164 Annexure 53 Books Issued Register for Participants (External Programmes) Sr. No. Participant's Name Book No. Book Title Issue Date Participant's Signature Return Date Participant's Signature Librarian’s Signature
  58. 58. Version II – September 2009  © Future Learning & Development Ltd. 165 Annexure 54 Guest Speaker's Database Sr. No. Name Contact No. Profile Status (Selected/On Hold/Regular speaker at the Centre)
  59. 59. Version II – September 2009  © Future Learning & Development Ltd. 166 Annexure 55 Email Format to Thank the Guest Speaker Date: _____________ Dear _______, Subject: Thank you for visiting our centre and sharing your knowledge with our students. The students seemed to have really enjoyed the session. I look forward to seeing you again at the centre for more such sessions. Sincerely Centre Head's Name
  60. 60. Version II – September 2009  © Future Learning & Development Ltd. 167 Annexure 56 Training Requisition Zone _______ Store Name _________ Proposed Dates __________ Total Number of Participants ______________ Name of the Employee Designation Department Date of Joining Location Remarks, if any
  61. 61. Version II – September 2009  © Future Learning & Development Ltd. 168 Annexure 57 Training Confirmation Sr No. Store Name City Zone Start Date End Date Nominated Attended.
  62. 62. Version II – September 2009  © Future Learning & Development Ltd. 169 Annexure 58 No Due Certificate
  63. 63. Version II – September 2009  © Future Learning & Development Ltd. 170 Annexure 59 CPRS Certificates Issued from HO Register
  64. 64. Version II – September 2009  © Future Learning & Development Ltd. 171 Annexure 60 CPRS Certificates Issued to Participants Register
  65. 65. Version II – September 2009  © Future Learning & Development Ltd. 172 Annexure 61 CPRS Certificates Received at Centre Register
  66. 66. Version II – September 2009  © Future Learning & Development Ltd. 173 Annexure 62 Delegation of Power Centre In-charge to get quotations from parties for all the expenses. The same must be sent to HO for Approval Sl.No. Cost of Training Approving Authority - VP(OPS)/CEO 1 Travelling expenses of Participants After receiving nominations from Zonal HR. As per Company Policy from Pre approved Vendor 2 Stay expenses of Participants Pre approved Hotels/As per Company Policy 3 Food Expenses of Participants Pre approved Rates 4 Local Transport of Participants Pre approved Transporter/Auto/Bus 5 Laundry Expenses Pre approved Rates 6 Hire Charges of Training Halls/Equipments Pre approved Vendor Other Major Expenses at Centres 1 Rent As per Agreement 2 CAM As per Agreement 3 House Keeping As per Agreement 4 Security As per Agreement 5 Printing & Stationery Pre approved Vendor 6 Travel Expenses of Trainers/Center In-charge Centre In-charge sends recommendation to Operations Head. After approval, Centre In- charge makes arrangement for travel and stay. Tour Bills are submitted within 7 days of completing the tour to HO for payment 7 Electricity Centre In-charge 8 Communication Centre In-charge 9 Courier Centre In-charge 10 Other Office/Admin Expenses Centre In-charge 11 Repairs & Maintenance Minor Repairs up to Rs.1000/- Centre In-charge Any major repair to be undertaken with prior approval of Operations Head
  67. 67. Version II – September 2009  © Future Learning & Development Ltd. 174 Annexure 63 Annual Business Plan
  68. 68. Version II – September 2009  © Future Learning & Development Ltd. 175 Annexure 64 Weekly – Imprest Statement Weekly - Imprest Statement For the Period Opening Balance Date Voucher No. Paid to Nature of Expense Paid Amount Receipts Balance Total Closing Balance
  69. 69. Version II – September 2009  © Future Learning & Development Ltd. 176 Annexure 65 External Fees Collection Format
  70. 70. Version II – September 2009  © Future Learning & Development Ltd. 177 Annexure 66 Cash Statement Center Name: Date Paid To Particulars Receipt Rs. Payment Rs. Balance Rs. Total 0 0 0
  71. 71. Version II – September 2009  © Future Learning & Development Ltd. 178 Annexure 67 Bank – Receipts and Payments
  72. 72. Version II – September 2009  © Future Learning & Development Ltd. 179 Annexure 68 Provision of Expenses – Centre Location: Nature of Expenses Name of the Vendor Amount
  73. 73. Version II – September 2009  © Future Learning & Development Ltd. 180 Annexure 69 Training Completed Details Completed - Training Details Centre Programme Format Start Date Month End Date Sl.No. Store Code Store Name Participants Nominated Participants Attended Total 0 0 Signature of the Centre Head Approved By Zonal HR Name : Name Designation • The trainer must get the authorisation on this sheet by showing all the attendance sheets to concerned HR representative. • This sheet must be signed format wise . • The attendance sheets along with a copy of this sheet must be retained at the centre.
  74. 74. Version II – September 2009  © Future Learning & Development Ltd. 181 Annexure 70 Billing Invoice TAX INVOICE Future Learning & Development Ltd. Invoice No.: Dated : 2nd Floor, Evershine Mall Link Road, Chincholi Bunder signal other Reference(s) : Zone Malad (w), Mumbai-64 Buyer : Buyer order No. Dated : Pantaloon Retail India Ltd - Big Bazaar Knowledge House, Mumbai-60 Description of Goods/Services Quantity Rate Per % Amount (Rs.) Training Fees "……..." 100.00 0.00 Service Tax 10 % 0.00 Cess 2 % 0.00 Sec Cess 1 % 0.00 Training on ……………………. Total 0.00 E & O.E Amount Chargeable (In words) Rs Service Tax No.: AABCF2126NST001 PAN No. : AABCF2126N Declaration : This is to cerfity that the serivce Tax and Education cess thereon, charged to you vide our this invoice shall be paid to the Govt. treasury in accordance with the serice Tax Provisions. we declare that this invoice shows the actual Price of the Goods/services described and that all particulars are true and correct Terms & condition : 1. Payment due in 15 days. Overdue a/c subject to Interest @ 1% p.m 2. Make All cheque in favour of “ Future Learning & Development Ltd.” 3. Subject to Mumbai Jurisdiction For Future Learning & Development Ltd.
  75. 75. Version II – September 2009  © Future Learning & Development Ltd. 182 Authorized Signatory In other Reference key in your City name where training is held Zone: respective zone Invoice No, Starts with Date For Bangalore FLDL/BNG/01/09-10 Date of Invoice For Ahmedabad FLDL/AHD/01/09-10 Date of Invoice For Kolkata FLDL/KOL/01/09-10 Date of Invoice Buyer Pantaloon Retail India Ltd - Big Bazaar, in case of Big Bazaar replace with Food bazaar in case of Food Bazaar replace with Pantaloon in case of Pantaloon replace with Star & Sitara in case of Star & Sitara replace with Central in case of Central For all EZONE, HT bills, bills to be raised on Home Solutions Retail India Ltd
  76. 76. Version II – September 2009  © Future Learning & Development Ltd. 183 Annexure 71 Non Disclosure and Confidentiality Agreement This agreement made at _______ this _____ day of _______ 200__ between Future Learning and Development Limited, a Company registered under the provisions of the Companies Act, 1956 having its Registered Office “Knowledge House” Shyam Nagar, Off Jogeshwari Vikhroli Link Road, Mumbai represented herein by its Authorised Signatory Mr. ……………(hereinafter referred to as “FLDL” which term shall unless repugnant to the context mean all its successors-in-interest and assigns of the One Part; And _____________, son/daughter/wife of _________ aged about ___ years residing at ____________ hereinafter referred as “trainee” which term shall mean and include all its legal heirs, successors, representatives, executors and assigns of the Other Part. WHEREAS FLDL is engaged in the learing and development business and provides on the job and off the job training and learning (referred as “course curriculum”) in various functions related to the retail industry for persons enrolled with it. Whereas the “trainee” has been enrolled with FLDL for being trained and developed in functions opted by the trainee. Whereas “FLDL” as a part of the course curriculum, shall be providing the “trainee” with documents, handouts, case studies (referred as content) that have been created after extensive research and effort. Whereas “FLDL” with a view to prevent any possible misuse of the content by the ”trainee” and to protect its proprietary over such contents has required the “trainee” to execute a non disclosure cum confidentiality agreement on terms and conditions contained hereunder and the trainee has agreed to execute this Agreement after being completely aware of its contents, implications and consequences. NOW THEREFORE THIS NON DISCLOSURE & CONFIDENTIALITY AGREEMENT WITNESSETH AS FOLLOWS: 1. For the purpose of this Agreement, misuse of the content shall mean taking photocopies of the content including various course materials, distributing such content /course material to any unauthorised persons, disclosing the contents and details of course curriculum and also disclosing any confidential information that
  77. 77. Version II – September 2009  © Future Learning & Development Ltd. 184 the trainee comes to know as a part of the course curriculum to any unauthorised person whether orally or in print or in electronic form. 2. It is clearly agreed that the course content including various course materials and information provided by “FLDL” as a part of its course curriculum whether in printed form or electronic form or any other medium are strictly confidential and cannot be disclosed to any third person unless such disclosure is permitted by FLDL or is a natural consequence of the training programme. 3. Confidential Information: For purposes of this Agreement, "Confidential Information" shall mean all oral, written and/or tangible information created by FLDL and disclosed to the “trainee” in pursuance to this training programme which is not generally available to the public, including, but not limited to, information relating in whole or in part to the current and proposed practices, operation procedures, techniques, methods, service standards, business plans, marketing strategies & ideas if any, audit mechanisms, checklist and customer information (including customers' applications and environments), market testing information, development plans, specifications, customer requirements, training material, reading content, drawing, sketches, audio and video material, software programme, source documents designs, plans, drawings, other software, hardware, data, prototypes or other technical and business information and they shall always remain the property of FLDL. 4. Treatment of Confidential Information: The “trainee” shall, keep confidential and will not disclose, directly and indirectly, to third parties the Confidential Information received from, or made available by FLDL in the course of the training programme and will not use directly or indirectly such Confidential Information for any purpose other than with the permission of FLDL or for such purposes that are the natural consequence of the training programme. 5. Excluded Information: Notwithstanding the foregoing, information shall not be deemed confidential and the “trainee” shall have no obligation of non – disclosure with respect to any such information which: a) is already an information of public domain, or b) which the trainee gets access of other than through the course contents or as a consequence of the training programme with “FLDL”. 6. Notice Prior to Disclosure: If the “trainee” is requested or required to disclose any Confidential Information by any statutory authority, the “trainee” will promptly notify FLDL of such request or requirement so that “FLDL” may seek an appropriate protective order or waive compliance with the obligations under this Agreement. 7. This agreement shall not be assigned by either party without the prior written consent obtained from the other party. 8. All the obligations contained herein shall be continuous and for perpetuity. 9. This agreement shall be governed by the laws of India and the Courts at Mumbai, Maharashtra shall alone have jurisdiction to deal with the matters relating to or arising under this agreement.
  78. 78. Version II – September 2009  © Future Learning & Development Ltd. 185 10. The parties shall send notices to the other either by registered post acknowledgement due or courier or by fax to the following address: Future Learning and Development Limited: Fax: Trainee: ________ _______ Fax: Any change in the address of any of the parties shall be notified in writing to the other. 11. In case of any breach of the terms contained herein by the “trainee” as a result of which FLDL undergoes or gets exposed to any risk, loss, damage, whatsoever, THE “trainee” shall be liable to indemnify and keep “FLDL” indemnified against all cost, expense, etc that Pantaloon incurs or is required to incur on account of such risk, loss or damage. 12. All the disputes and differences arising under the terms and conditions of this agreement shall be resolved by mutual discussions failing which the matters shall be referred for arbitration under the provision of the Arbitration & Conciliation Act 1996, by appointing a mutually accepted sole Arbitrator and the venue of Arbitration shall be Mumbai. This is not withstanding the liberty of the aggrieved party to approach the Court of Law for an injunctive relief. In witness whereof the parties have subscribed their respective signature to this agreement on the date and at the place mentioned hereinabove in the presence of the witnesses attesting hereunder FLDL Trainee Witness: 1. 2.

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