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Wester chemical corporation recognizing types and roles of is

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  • 1. Case #2Western Chemical Corporation: Recognizing the Types and Roles of InformationSystemsWestern Chemical uses the Internet and an electronic commerce website to connect to itscustomers and suppliers, and to capture data and share information about sales orders andpurchases. Sales and order data are processed immediately, and inventory and otherdatabases are updated. Videoconferencing and electronic mail services are also provided.Data generated by a chemical refinery process are captured by sensors and processed by acomputer that also suggests answers to a complex refinery problem posed by an engineer.Managers and business professionals access reports on a periodic, exception, and demandbasis, and use computers to interactively assess the possible results of alternativedecisions. Finally, top management can access text summaries and graphics displays thatidentify key elements of organizational performance and compare them to industry andcompetitor performance.Western Chemical Corporation has started forming business alliances and using intranets,extranets, and the Internet to build a global electronic commerce website to offer theircustomers worldwide products and services. Western Chemical is in the midst of makingfundamental changes to their computer-based systems to increase the efficiency of theire-business operations and their managers’ ability to react quickly to changing businessconditions. a. Make an outline that identifies how information systems support (1) business operations, (2) business decision making, and (3) strategic advantage. b. There are many systems at Western chemical, identify as many as you can. Identify too, what type of systems they are.