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  • 1. ICE Conference 2012 18th International ICE Conference “Innovation by Collaboration and Entrepreneurial Partnerships” ICE You solve, I learn: a novel approach to e-learning in collaborative crowdsourcing Gabriele Montelisciani 18 to 20 of June 2012 Munich, Germany 1
  • 2. ICE Conference 2012 Summary G. Fantoni1, R. Apreda2, D. Gabelloni2, G. Montelisciani1 1 Department of Mechanical, Nuclear and Production Engineering, University of Pisa, Italy 2Department of Energy and Systems Engineering, University of Pisa, Italy  LILIT: an original platform able to promote innovation, creativity and effective knowledge sharing  PROBLEM: Experts vs. Novices Maintaining solvers’ motivation and participation  APPROACH: Raising community knowledge by sharing solvers’ expertise 2
  • 3. ICE Conference 2012 Index  INTRODUCTION  RESEARCH APPROACH  FINDINGS  CONCLUSION 3
  • 4. ICE Conference 2012 Introduction  The Living Labs Experience  Pisa Leaning Lab o Multidisciplinary team o Collaboration o Meritocracy 4
  • 5. ICE Conference 2012 Research approach Problem Identification  Success Factors of Crowdsourcing platforms  Users Motivation and Stimulation o Intrinsic Motivation o Extrinsic Motivation o Learning chances o Knowledge share  Existing platforms 5
  • 6. ICE Conference 2012 Research approach The Leaning Lab Approach  Meritocracy: IPR Tracking System  You solve I learn: A step over rigid meritocracy o The nightmare of losers o “Learning by solving and by seeing what other people do” o Awareness and Interaction 6
  • 7. ICE Conference 2012 Research approach The Collaborative Crowdsourcing Framework 7 Effective equality among peers Fairness of the reward and protection of ideas Discovery of hidden knowledge Dedicated and customized suggestions Human-driven Machine Learning
  • 8. ICE Conference 2012 Research approach The Developed IT Platform  Advanced “Forum”  IPR  Parser  Knowledge Database  Web engine 8
  • 9. ICE Conference 2012 Research approach The “You solve, I learn” Process 9 1. POSTS 2. MULTIPLE MEANINGS 3. SYNONYMS, ANTONYMS, HIPERONYMS, ETC 4. MODIFIED TEXT 5. INDEXED POSTS 6. PERCENTAGES RATIONALES AND HEURISTICS FORUM PARSER SEMANTIC RULES WEB ENGINE IPR TRACKER SHARING
  • 10. ICE Conference 2012 Findings Real Design Problems  Industrial Brushes;  Sport tools;  Industrial Pumps; Case study: Pen Redesign  Users: 4 Engineering Background; 1 ICT Background;  4 days discussion 10
  • 11. ICE Conference 2012 Findings Case study: Pen Redesign 11 TOPIC: I want to solve the problem of staining my shirt when I put my pen into my pocket. As you know I'm careless and often I forget to close the pen and I wear it this way. P.3 (B): with relation to a pen with spring, I define two main states: Pen closed and Pen Open. Let's suppose that the user wants to fit the Pen's clip into the pocket and not just leave the open pen into it. A possible solution is to build a constraint (a ring attached on the body) between the clip and the body, so that the shirt cannot fit between clip and body while the pen is open. When the Pen is closed the clip goes up so that the constraint has no effects, the shirt can fit and the clip can run over the pocket. P.2 (C): I Think that the solution to your problem is to never put the pen into your pocket. :) P.1 (A): the pen, close to the tip has a system that extends when grasped. Therefore the pen, when not grasped, has the tip in a retracted state, while when grasped the tip exits. In this way I decouple the grasping phase (the tip is on) from the holding phase (the tip is off). When I use the clip I do not grasp it, when I grasp it I do not need the clip! ;) P.4 (B): Why not use a pencil? ;) P.9 (D): Another solution is related to [P.2]. The pen can be a ring around your finger, so that you will not need to put it into the pocket. P.6 (B): according to [P.1] we can think to a pen that opens automatically when grasped in a proper spot by mean of a rubber that pushes down the ink’s tube when pressed, thanks to the friction between rubber and ink tube surface. When the user stops writing there will be no more pressure and the tube goes back. The friction will also reduce the pressure needed to maintain the tip on. A proper physical constraint will permit the correct movement, avoiding the sliding in the opposite direction while pressing. In this way there are no possibilities of Staining!
  • 12. ICE Conference 2012 Findings Case study: Pen Redesign 12 POST USER HEURISTICS EXPLAINED BY USERS DEDUCED BY THE TEAM P.1 – Inflatable pen A Design by analogy (Crossover); Do it in reverse (TRIZ 13) P.2 – Not in the pocket C P.3 – Constraint/Ring B Local Quality (TRIZ 3) P.4 – Pencil B Paradox/Contradiction P.5 – Sliding clip C Do it in reverse (TRIZ 13) P.6 – Internal Rubber B Design by analogy (Crossover); Features and functions Feedback (TRIZ 23) P.7 – Elastic cap D Local Quality (TRIZ 3); P.8 – Excessive force C P.9 – Finger ring D Segmentation (TRIZ 1) P.10 – Overturned cap B Do it in reverse (TRIZ 13) Asymmetry (TRIZ 4) P.11 – Shortened pen E
  • 13. ICE Conference 2012 POST USER HEURISTICS EXPLAINED BY USERS DEDUCED BY THE TEAM P.1 – Inflatable pen A Design by analogy (Crossover); Do it in reverse (TRIZ 13) P.2 – Not in the pocket C P.3 – Constraint/Ring B Local Quality (TRIZ 3) P.4 – Pencil B Paradox/Contradiction P.5 – Sliding clip C Do it in reverse (TRIZ 13) P.6 – Internal Rubber B Design by analogy (Crossover); Features and functions Feedback (TRIZ 23) P.7 – Elastic cap D Local Quality (TRIZ 3); P.8 – Excessive force C P.9 – Finger ring D Segmentation (TRIZ 1) P.10 – Overturned cap B Do it in reverse (TRIZ 13) Asymmetry (TRIZ 4) P.11 – Shortened pen E Findings Case study: Pen Redesign 13 P.1 (A): the pen, close to the tip has a system that extend when grasped. Therefore the pen, when not grasped, has the tip in a retracted state, while when grasped the tip exits. In this way I decouple the grasping phase (the tip is on) from the holding phase (the tip is off). When I use the clip I do not grasp it, when I grasp it I do not need the clip! ;) P.6 (B): according to [P.1] we can think to a pen that opens automatically when grasped in a proper spot by mean of a rubber that pushes down the ink’s tube when pressed, thanks to the friction between rubber and ink tube surface. When the user stops writing there will be no more pressure and the tube goes back. The friction will also reduce the pressure needed to maintain the tip on. A proper physical constraint will permit the correct movement, avoiding the sliding in the opposite direction while pressing. In this way there are no possibilities of Staining!
  • 14. ICE Conference 2012 Conclusion More than a collector of ideas and users’ information:  Present: o Collection of the heuristics in a structured and liked way o Measurement of similarity and differences between ideas o Tracking of the evolution of concepts  Future goal: Application of most advanced computational linguistic techniques in order to: o allow the reverse engineering of solvers behaviours, strategies and methods; o encourage creativity and lateral thinking 14 Continuous growth of single solvers and entire community
  • 15. ICE Conference 2012 18th International ICE Conference “Innovation by Collaboration and Entrepreneurial Partnerships” ICE 15 THANK YOU FOR YOUR ATTENTION Acknowledgements The financial support of Regione Toscana Project LILIT: I Living Labs per l’Industria Toscana (PAR FAS REGIONE TOSCANA Linea di Azione 1.1.a.3) is kindly acknowledged. Website http://www.leaninglab.org/lilit Contact gabriele.montelisciani@gmail.com