Rethinking Toyota’s Mountainclimber Diagram

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Another look at Toyota´s well-known mentor/mentee diagram.

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Rethinking Toyota’s Mountainclimber Diagram

  1. 1. Welcome to www.verbesserungskata.de Rethinking Toyota’s Mountainclimber Diagram... Gerd Aulinger & Mike Rother Memphis, TN, March 2012© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 1
  2. 2. Here´s Toyota´s classic „Mentor pulling Mentee“ drawing Mentor Mentee© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 2
  3. 3. Isn´t there something wrong with thisdiagram? Why is the mentor ahead? Mentor Mentee© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 3
  4. 4. Does it mean the mentor has already figured out solutions ahead of the mentee? Mentor Mentee© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 4
  5. 5. And if so, is the mentor just asking rhetoricalquestions? Wouldn‘t that be disrespectful?? Why would he ask questions if he already has answers? ? ! Mentor Mentee© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 5
  6. 6. Here´s a different perspective to consider© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 6
  7. 7. To solve the mystery you have to split WHAT you areworking on from HOW you are doing it,as described in Toyota Kata WHAT we‘re working on HOW we‘re working on it Don‘t confuse these two things!© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 7
  8. 8. Yup, the mentor is „ahead“ in regard to the HOW ? ! Mentor Mentee The mentor is teaching the HOW of the Improvement Kata procedure, which s/he already knows© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 8
  9. 9. But, actually, the mentee is ahead on the pathof WHAT is being worked on Hmm… ! So, the diagram is reversed, now! ? Mentee MentorThe mentee is doing the WHAT by taking steps and conducting experiments© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 9
  10. 10. So the mentor asks procedural questions from behind,while the mentee shares learnings from his last step ! ? Mentee Mentor Ah, now asking questions makes much more sense!© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 10
  11. 11. In case you thought you‘re in front…It’s your job to make yourmentee successful by givingprocedural support... Mentee … and enjoying the tug of the rope Mentor as he strives ahead and pulls you with him.© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 11
  12. 12. And if you´re coaching 10 people on theImprovement Kata, it´s like havingthe power of 11 brains pulling you ahead!© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 12
  13. 13. Maybe that´s what Toyota is trying to do! ! ?© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 13
  14. 14. Welcome to www.verbesserungskata.de Rethinking Toyota’s Mountainclimber Diagram...© 2012 Gerardo Aulinger & Mike Rother www.verbesserungskata.de 14

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