Ask the Right Questions

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The closing keynote at the 2011 Arizona Library Association conference, presented by Joan Frye Williams and George Needham.

The closing keynote at the 2011 Arizona Library Association conference, presented by Joan Frye Williams and George Needham.

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  • 1. Joan Frye Williams and George Needhamat the Arizona Library Association Annual Conference November 30, 2011
  • 2. Elevatorquestions
  • 3. Ask the right questions: About our community
  • 4. Howdoes ourcommunitysee itself?
  • 5. What are theiraspirations for thefuture?
  • 6. What do they wishthey knew more about?
  • 7. Which library servicesdo they want us to offer?
  • 8. Which library servicesdo they want us to offer?
  • 9. Ask the right questions: About our library
  • 10. What are our assets?
  • 11. What are our services…from the civilian’s perspective?
  • 12. How do our priorities alignwith what the community is telling us?
  • 13. What are other service providers teaching our community?
  • 14. Are our services sustainable? Sustainability checklist:http://www.georgeandjoan.com/samples/tools.html
  • 15. Will it show?
  • 16. Can it grow?
  • 17. Does it flow?
  • 18. Where are our servicesin their normal life cycle?
  • 19. Are we prepared to succeed?
  • 20. How can they expect us to dothis without more resources?
  • 21. How can they expect us to dothis without more resources?
  • 22. Ask the right questions: About myself
  • 23. What do I owe my community?
  • 24. What do I owe my organization?
  • 25. What do I owe my colleagues?
  • 26. What do I owe my profession?
  • 27. What do I owe myself?
  • 28. Why don’t people appreciate me and my work?
  • 29. Why don’t people appreciate me and my work?
  • 30. Ask the right questions:About making every day count
  • 31. What did I learn today?
  • 32. Have I laughed today?
  • 33. Have I expressed gratitude today?
  • 34. Did I win today?
  • 35. Did I win today?
  • 36. Oh, just one more thing…
  • 37. Let’s continue the investigation! http://georgeandjoan.com hello@georgeandjoan.com Photo by Chuck O’Shea