“Massive Translations at Scale with
Crowds Managed by Metrics”
Matthew Romaine
CTO & Co-Founder
October 15th, 2013
Today’s takeaways are a
general understanding of
Gengo’s API; two API
integrations that help
customers scale; why our
plat...
What does “massive translation
scalability” really mean?

Web

API

Tools and processes to
handle any volume of
translatio...
An accessible API

Customers Submit
Easy integration with
online documentation,
free Sandbox, popular
client libraries

Th...
or
•  400 ~ 500 jobs / day
•  Peak @ 1,000+
•  Flexible scalability
“The traffic of our UK site started to grow very
rapidly ri...
•  Avg. 6,000 jobs / day
•  Peak @ 19,000+
•  “Just-in-time” driven
•  ~3 weeks to launch
•  Built in-house
“With the volu...
Our Translator “Pyramid”

2

“TOps” Team (Internal)

75

Senior Translators (Contractors)

9,000

“Lay” Translators (Contr...
Translator Love
•  Flexibility, Reliable payouts, Training

•  Career growth opportunities
•  Community and TOps interacti...
Language Health and Metrics
• 
• 
• 
• 
• 

Active translators + cost to acquire
Current volume + turnaround time
Output q...
Thank You
http://developers.gengo.com

matt@gengo.com

http://github.com/gengo
Massive Translation at Scale with Crowds Managed by Metrics - TAUS Annual Conference 2013
Massive Translation at Scale with Crowds Managed by Metrics - TAUS Annual Conference 2013
Massive Translation at Scale with Crowds Managed by Metrics - TAUS Annual Conference 2013
Massive Translation at Scale with Crowds Managed by Metrics - TAUS Annual Conference 2013
Upcoming SlideShare
Loading in...5
×

Massive Translation at Scale with Crowds Managed by Metrics - TAUS Annual Conference 2013

318

Published on

Presentation given at the TAUS Annual Conference 2013 held in Portland, Oregon. Takeaways include a brief introduction to the Gengo API, two customer examples, why Gengo translators love the platform, and how and what some metrics are used to monitor the crowd.

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
318
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
4
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Massive Translation at Scale with Crowds Managed by Metrics - TAUS Annual Conference 2013

  1. 1. “Massive Translations at Scale with Crowds Managed by Metrics” Matthew Romaine CTO & Co-Founder October 15th, 2013
  2. 2. Today’s takeaways are a general understanding of Gengo’s API; two API integrations that help customers scale; why our platform is loved by translators; and some metrics to tie this all together.
  3. 3. What does “massive translation scalability” really mean? Web API Tools and processes to handle any volume of translation – scaling up and down efficiently. For customers – an interface that enables submitting content in variable quantities, quickly. For translators – tools that enable completing quality translations in large and small volumes, quickly.
  4. 4. An accessible API Customers Submit Easy integration with online documentation, free Sandbox, popular client libraries Through API Translators Translate REST-based endpoints, JSON-based payloads. Regularly improving job delegation and notification processes
  5. 5. or
  6. 6. •  400 ~ 500 jobs / day •  Peak @ 1,000+ •  Flexible scalability “The traffic of our UK site started to grow very rapidly right after the launch in February 2012. This would not have been possible without having the bulk of content translated on day one.” – Christian Jorge, Co-founder •  2 ~ 4 weeks dev. to launch •  Built in-house
  7. 7. •  Avg. 6,000 jobs / day •  Peak @ 19,000+ •  “Just-in-time” driven •  ~3 weeks to launch •  Built in-house “With the volume of content we had, we required an APIapproach that could support a workflow with minimal maintenance.” – Ryo Kobari
  8. 8. Our Translator “Pyramid” 2 “TOps” Team (Internal) 75 Senior Translators (Contractors) 9,000 “Lay” Translators (Contractors) 100,000+ Candidate Translators
  9. 9. Translator Love •  Flexibility, Reliable payouts, Training •  Career growth opportunities •  Community and TOps interaction •  Continuous product improvements
  10. 10. Language Health and Metrics •  •  •  •  •  Active translators + cost to acquire Current volume + turnaround time Output quality User responsiveness (incl. STs) Net Promoter Score
  11. 11. Thank You http://developers.gengo.com matt@gengo.com http://github.com/gengo
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×