Rev Up Your Revenue with Analytics-Driven Continuous Workforce Optimization
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On Demand Webinar Available Now! ...
On Demand Webinar Available Now!
Do you want to evolve your contact center from a “service organization” to a “revenue generating machine”? But how do you achieve this cultural shift without increasing the total cost of operations? How do you get the most mileage from your existing resources?
Register now to discover how Speech & Text Analytics capabilities coupled with a streamlined Workforce Optimization (WFO) solution can boost your ability to generate revenue in the contact center.
This on demand webinar uncovers the path to new revenue heights, including:
Understanding which specific employee skills and behaviours have a positive impact on sales conversion rates
Aligning your on boarding and training program to increase “time to impact”
Reducing operational cost through automation
During this webinar, you will learn how Continuous Workforce Optimization will help you deliver on your ambitious revenue goals.
Click here to view the webinar:
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