Habit 3 visualisation combats complexity

the 7 habits of highly effective decision makers habit 3: use visualisation “improving livesGenesis Management Consulting Ltd. through better decisions”

this slideshow might change your lifeso, in the words of David Bader: “be here now.be someplace else later.is that so complicated?”

the underlying purpose of the series is …… about helping you to improve people’s lives by helping you to make better decisions!

the introductory slide show gave us an overview… found at The 7 habits Overview

reminding us that strategic decisions have a far-reaching impact The decision ring of influence

and summarized the 7 habits of highly effective decision makers1. get the basics right2. actively manage knowledge3. use visualisation4. prioritize ethical implications5. embrace complexity6. “think like a shrink”7. use tools and technologies

in the first habit we looked at:where organizations can - and do - get the basics wrong how getting the basics right involves answering six key questions what actions can be taken to get it right found at : The First Habit

in the second habit we looked at:the common knowledge management traps how to improve decisions through effective knowledge management.some of the behavioral challenges and some of the tools available found at : The Second Habit

now, in the third habit we look at: the enemy: complexity communication and creativity the hero: visualisation

enter the enemy … complexity

complexity…. probably the greatest challenge in strategic decisions.

complexity it appears in many guises … conflicting demands interrelated systems uncertainty information overload large datasets

complexity and it is not going away … currently experiencing high/very high levels 60% of complexity expect high/very high levels of complexity 79% over next 5 years feel prepared to deal with expected 49% complexity Source: IBM CEO research 2010

our abilityto make a rational decisionis inversely proportionalto the complexityof the informationupon whichthe decision is based.

communication the essential element of group decisions Debate explain discuss share persuade guide deduce plan ideas concepts feelings perceptions guide question dialogue organise challenge rationalise behavioral economics + language + culture + silver-tongued devils

communication is further challenged by complexity …saying what wemean to say hearing what we want to hear

creativity… critical in developing competitive advantage

creativity plays a key role in the decision process envisioning the future developing business models disrupting the status quo challenging perceptions designing options

our hero … visualisation

visualisation combating complexityclarifying communication catalyzing creativity

visualisation supporting words, data and thinking almost any concept can be better shared and communicated by visualisation

visualisation supporting words, data and thinking charts almost any concept can be better shared and communicated by visualisation

visualisation versus complexity …

visualisation combating complexity =

visualisation combating complexity seeing the wood, the trees (AND the elephants!)

visualisation combating complexity systems dynamics : identifying relationships, key issues, patterns Example from CONSIDEO GmbH

visualisation combating complexity in 1 cm2 or50 characters in a table 10,000 data points in a chart

visualisation combating complexity patterns trends outliers human visual processing skills are well-developed

we are taught (and often rewarded) to think and argue in a linear mannerunfortunatelywe live in a non-linear world

visualisation clarifying communication mental models translation focus direction

visualisation clarifying communication Example from EIDOS by Parmenides Foundation

visualisation catalyzing creativity

visualisation catalyzing creativity great strategic decisions demand creativity

using “the force”applyingthe tools and rules harnessing the technology tapping the hidden powers daring to be different

using the tools and the rules data clarity workshops with visualise a difference your story

harnessing the available technologies lower tech

harnessing the available technologies visual reasoning software online workshops Systems higher tech modeling Knowledge management visualising data

tapping the hidden powers visualisation facilitates information sourcing

daring to be different Here’s to the crazy ones, the misfits, the rebels, the troublemakers, the round pegs in the square holes … the one’s who see things differently they’re not fond of rules … you can quote them, disagree with them, glorify or vilify them, but the only thing you can’t do is ignore them because they change things… they push the human race forward, and while some may see them as the crazy ones, we see genius, because the one’s who are crazy enough to think that they can change the world, are the ones who do.

using this slide show … looking around your organization …Yes No your question: the level of complexity in the business is increasing can our complexity is understood and well-managed organization internal and external communications are clear and compelling improve the i never want to fall asleep in presentations effectiveness of the creativity within the organization is fully utilized ad hoc sketches are frequently used to communicate our thinking my team can draw our business model and decision the charts used in communications are unambiguous and clear making by we manage via dashboards improving our all available visualisation tools and technologies are used we use systems thinking in the business use of the status quo is frequently challenged visualisation? If any of these questions raise a doubt, perhaps one or some of your team may like to improve their visualisation techniques?

training programme: using visualisation in your organizationprobably the most fun (and the best training) since the crisis began!day 1: training: introduction to visualisation visualisation in communication harnessing the creative power of othersday 2: training: visualisation in creativity and innovation visualisation in data analysis the best visualisation tools, technologies and games.day 3: workshop: using visualisation techniques to build a business model (optional) planned timing Madrid: November 2011 Barcelona: November 2011 more information London: December 2011 at end of this Cape Town: January 2012 slide-show. Johannesburg: January 2012

for more information about the 7 habits series andother decision making support….. The 7 habits of highly effective decision makers - the overview Habit 1: get the basics right Habit 2: manage knowledge Genesis web-site download all the slideshows at our web-site

“The world is non-linear, so the ability to cut through complexity relies on processing a large amount of information quickly and extracting nuggets to make quick decisions.Building advantage will be an outcome of dealing with complexity better than our competitors.” Julian Segal, CEO, Caltex Australia Limited

Genesis Management Consulting Limited Genesis is a strategy consulting firm with a mission of “improving lives through better decisions” We do this by building individual and organizational competency through: • Decision coaching • Decision consulting • Decision training • Decision support This presentation is one of a series of articles that discusses strategic decision making in more detail. For queries on in-house presentations or further information, please contact Simon Gifford at sgifford@genesis-esp.com or visit our blog at www.genesismc.co.uk/blogEditing & graphics: M. Conidaris

Thanks to:Franz Steiner for his amazingly cool robot picturesGeorge Lucas for the Star Wars theme picturesSteve Jobs (RIP) for much of my inspirationXènia Viladás for design inputMandy Conidaris for graphics and editingNote: we have had positive experience with all the books and software referenced. Thereare certainly other (and perhaps even better) products in these categories. Those referencedare simply some tried and tested examples of this wider range of products.We receive no income for referencing them in this document.

training programme: using visualisation in your organization probably the most fun (and the best training) since the crisis began!day 1: training: introduction to visualisation visualisation in communication harnessing the creative power of othersday 2: training: visualisation in creativity and innovation visualisation in data analysis the best visualisation tools, technologies and games.day 3: workshop: using visualisation techniques to build a business model (optional) special offer if you are interested in attending, click on the link below. this in no way obliges you to attend but is intended to give us an indication of possible numbers. as a reward, you will receive a 15% discount if you later decide to attend. in addition, as places are limited to a maximum of 25 people per session, you will receive a priority place in the queue. I may be interested in participating

training programme: using visualisation in your organization further informationpurpose: pricing (per person, all 3 days):to equip delegates with skills, tools and Spain: € 1,500 per persontechniques in the use of visualisation in UK: £ 1,400 per persontheir business (and personal) life. SA: R 18,000 per person (Price includes lunch, refreshments and all materials).designed for: planned timinganyone who would like to improve their Madrid: November 2011personal performance through visual Barcelona: November 2011thinking. London: December 2011particularly executives and management New York: January 2012in mid to large size organisations. Cape Town: January 2012 Johannesburg: January 2012 benefits: liberate your ability to use visualisation and improve your business skills across a range of areas including communication, problem-solving, strategy development and communication.

copy of this presentationavailable for free download from our blog at GenesisMC blog

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Habit 3 visualisation combats complexity

by Genesis Management Consulting on Oct 12, 2011

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