What is "CHANGE MANAGEMENT"?

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Short primer on Change Management by Better Business Learning.

HD video with music at: http://www.youtube.com/watch?v=__IlYNMdV9E

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www.BetterBusinessLearning.com

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  • Very useful and makes a great training resource. Because we enjoyed this and rate it so highly, we've embedded this in our MTL Course Plans on ManageTrainLearn and on our online courses on My Learning Log so it's available to a bigger audience. Thanks!
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  • Excellent work, simplify thing by far. Know I can explain what Change Management is in very simple way.
    Thanks Gavin Wedell
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  • It turns out that…People who have been doing things a certain way……for a long time…Don’t like to be told to do them differently!When people are organised into big groups,Working togetherTo produce outcomesThere inevitably are tensions about what the best way to organise themselves is.Things get even more complicated when asking questions like:What should we do?How should we organise ourselves?What techniques do we employ?Who should we serve?What tools will we use?CHANGE MANAGEMENTIs a STRUCTURED way to ask these questions.And then alter the way the organisation works and is organisedbased on the answers.In the past, It comes from a recognition that managing the emotional and interpersonal elements of that processIs extremely importantTo Uphold moraleMaintain an organisation’s cultureInvolve Capture everyone’s ideasMake informed decisions(keep the best bits of an organisation whilst working in a better way).We know that today’s economy is more competitive than ever.So businesses that manage the way that they adapt to different CircumstancesTechnologiesCustomer demandsInput costsRisksWill survive and flourish.Summary:What is “Change Management”?It is a structured way to ask:What is our business model?Does something threaten this model?Are there opportunities we are missing?Can we better organise ourselves?And based on the answers to those questions, alter the way that people Interact (include pic of org chart changing)CommunicateAnd manage performanceYou might like to check out:John Kotter’s Eight Steps to Change ModelModern managers would be wise to:Clearly explain why there is urgency to changeInvolve their teamCapture everyone’s thoughtsReduce unnecessary uncertaintyCommunicate whenever possibleBe transparent in their processCelebrate successful shifts
  • What is "CHANGE MANAGEMENT"?

    1. 1. What is Change Management?What is“CHANGE MANAGEMENT”? www.betterbusinesslearning.com
    2. 2. What is Change Management? Management ‘gurus’ make a fortune teaching managershow to deal with change. www.betterbusinesslearning.com
    3. 3. What is Change Management?www.betterbusinesslearning.com
    4. 4. What is Change Management?Selling countless books… www.betterbusinesslearning.com
    5. 5. What is Change Management? …and costlyimplementation systems. YO U R P L AT F O R M IS BURNING! 8 steps to escape it alive www.betterbusinesslearning.com
    6. 6. What is Change Management? But ultimately,it comes down to this: www.betterbusinesslearning.com
    7. 7. What is Change Management?In ourglobalised andinterconnected economy… www.betterbusinesslearning.com
    8. 8. What is Change Management?…organisations deal with continually shifting: MARKETCONDITIONS www.betterbusinesslearning.com
    9. 9. What is Change Management?Organisations must adapt or die www.betterbusinesslearning.com
    10. 10. What is Change Management?They must continually re-evaluate theirbusiness model. www.betterbusinesslearning.com
    11. 11. What is Change Management?And consider the effectiveness of the strategy and tactics they are using to reach their long term goals. www.betterbusinesslearning.com
    12. 12. What is Change Management?“CHANGE MANAGEMENT” is thoughtfully and carefullyre-aligning the organisation based on the answers. www.betterbusinesslearning.com
    13. 13. What is Change Management?“CHANGE MANAGEMENT” is thoughtfully But… and carefullyre-aligning the organisation based on the answers. www.betterbusinesslearning.com
    14. 14. …the PROBLEM with CHANGE…
    15. 15. …is that people whohave been doing things a certain way for a long time…
    16. 16. …don’t like tosuddenly be told…
    17. 17. “YOU HAVETO DO THINGSDIFFERENTLY!”
    18. 18. CHANGE is usuallyaccompanied by…
    19. 19. UNCERTAINTY POORCOMMUNICATION POWER-PLAYS CHAOS
    20. 20. What is Change Management?But there ARE waysto manage change successfully! www.betterbusinesslearning.com
    21. 21. What is Change Management? If YOU are managing a change,ensure you… www.betterbusinesslearning.com
    22. 22. What is Change Management?1. Communicate the threat of NOT changing. www.betterbusinesslearning.com
    23. 23. What is Change Management?2. Involve your team in decision making (when possible) www.betterbusinesslearning.com
    24. 24. What is Change Management?3. Minimise uncertainty. www.betterbusinesslearning.com
    25. 25. What is Change Management?4. Celebrate successes in moving towards the goal. www.betterbusinesslearning.com
    26. 26. What is Change Management?5. Keep explaining the reasons to change. www.betterbusinesslearning.com
    27. 27. What is Change Management? When there’s aninformation vacuum… www.betterbusinesslearning.com
    28. 28. What is Change Management?…people often assume their managers areplotting terrible things…. www.betterbusinesslearning.com
    29. 29. What is Change Management?6. …so be as transparent as possible. www.betterbusinesslearning.com
    30. 30. What is Change Management? And finally,remember that… www.betterbusinesslearning.com
    31. 31. What is Change Management? Change is less scarywhen YOU’RE driving it. www.betterbusinesslearning.com
    32. 32. What is Change Management?Consider your passengers. www.betterbusinesslearning.com www.betterbusinesslearning.com
    33. 33. Better Business Learning • Learning Programmes • Facilitation Services • Faculty Development • Video Productionwww.betterbusinesslearning.com All content (excluding audio) ©2011 Gavin Wedell

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