Word of Mouth Marketing Research: The Reviews Are In: We Trust People Like Us

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    Word of Mouth Marketing Research: The Reviews Are In: We Trust People Like Us - Presentation Transcript

    1. The Reviews Are In: We Trust People Like Us 10/15/2008
      • 2008 Trust Barometer , Edelman;
      • “ Word of Mouth the Most Powerful Selling Tool ,” Nielsen, 10/1/07;
      • Trillion-Dollar Moms: Marketing to a New Generation of Mothers , Maria Bailey & Bonnie Ulman
      • 58% of respondents trust the credibility of “someone like me,” outranking analysts and doctors 1
      • Worldwide, people trust recommendations from consumers ahead of any form of advertising 2
      • 67% of mothers would prefer information from a mom like themselves than a celebrity mom 3

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