Word of Mouth Marketing Research: Consumers trust other consumers more than advertising

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    Word of Mouth Marketing Research: Consumers trust other consumers more than advertising - Presentation Transcript

    1. Consumers trust other consumers more than advertising
      • 90% of large companies believe that consumer recommendations influence purchase decisions¹
      • 78% say that consumer recommendations are the most credible form of advertising²
      • 68% trust a “person like me”³
      Sources: 1: Jupiter Research, August 2006 2: Nielsen, “Word-of-Mouth the Most Powerful Selling Tool” , 2007 3: Edelman, Trust Barometer, 2006

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