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Nokia.doc.doc

  1. 1. Micro Technologies. Ltd. Manual/SDD/107/3.3/ Rev. 1.0 Micro MCS/3.0 User Manual Micro MCS Ver 3.0 Table of Contents • ABOUT THIS GUIDE………………………………………………………… • INTRODUCTION……………………………………………………………… • ABOUT PRODUCT…………………………………………………………… o Features o Handset Compatibility o Work Flow o Installation o Registration o Controlling Commands • WAYS TO PURCHASE……………………………………………………… • TROUBLE SHOOTING……………………………………………………… • FAQ’S………………………………………………………………………….. Quality Procedure Page No: 1
  2. 2. Micro Technologies. Ltd. Manual/SDD/107/3.3/ Rev. 1.0 Micro MCS/3.0 ABOUT THIS GUIDE This guide will help the user to understand the working of MicroMCS, and as well will guide to use MicroMCS. INTRODUCTION OF PRODUCT: Mobile phone theft is a growing problem both in India and overseas. The loss of a mobile phone is not only inconvenient, but can also be costly to consumers If your phone is lost or stolen, contact your mobile phone company immediately to suspend your service (this will prevent unauthorized calls being made) and report the loss or theft of your handset to the police, but is this enough to get your handset and data back. Primary responsibility for enforcing criminal law and for providing assistance in locating and returning lost and stolen mobile phones, rests with the State and Territory police. GSM (Global System for Mobile Communications) phones have the potential to be 'rebirth', where the old SIM card in the GSM handset is taken out, and a new SIM card (connecting to another network) inserted into the lost or stolen GSM mobile phone. This is not the case with CDMA (Code Division Multiple Access) phones. CDMA phones do not have a SIM card as it is the phone itself that connects directly with the network. If your CDMA phone is lost or stolen, it is important to contact your mobile phone company immediately (so that the service can be suspended) and the police. As many as 10,000 mobile phones are stolen every month which are reported to police. Two thirds of the victims are aged between 13 and 16. Many phones are also stolen from unattended cars. Current crime statistics reveal that a mobile telephone is stolen in about half of all street crime and in approximately a third of cases it is the only property stolen. Our main aim is to reduce street crime and the number of mobile phones stolen during these offences by tackling those involved in Mobile Phone criminality; principally the handlers, re-programmers and exporters of stolen mobile phones. Working in partnership with the Government, the Telecoms’ Industry, other Law Enforcement Agencies and the Media, the NMPCU intends to disrupt and reduce the opportunity for theft of mobile phones and address the false reporting of mobile phone crime. Everyone who has a mobile device has the same risk of having it stolen or lost," said Peter Larsson, CEO of Pointsec Mobile Technologies, a Stockholm, Sweden- based enterprise device security software provider. "Companies are carrying around corporate data on PDA’s and it's not protected. The bulk of corporations aren't protected. There are still a lot of unprotected users and devices out there." Quality Procedure Page No: 2
  3. 3. Micro Technologies. Ltd. Manual/SDD/107/3.3/ Rev. 1.0 Micro MCS/3.0 On an average daily loss of revenue due to mobile theft in India is Rs.200,000 approximately as per survey conducted by MCI. But major loss is not just handset but the list of contacts of our near and dear ones i.e. of our private and professional life. The losses also consist of our images and video clips which we save in our handset so that we can view it later also. So the loss of data can be even more than that of the handset because to recover our list of contacts we may even spend 2-3 years. ABOUT PRODUCT Micro MCS is a software application which is installed on compatible handset, so whenever a handset is lost/stolen and if user had installed Micro MCS before, he can get SMS alert to recipient number which he has provided during registration. The alert message contains the new SIM number which is inserted inside the lost/stolen handset. With the help of recipient number user can delete images, inbox, contacts, video clips. Registered user can also retrieve the same from his handset if he had saved his backup in his Micro MCS web account. Registered user can also get Phone calls and SMS logs which has been done from his lost/stolen registered handset. FEATURES 1. Intimates the change in SIM card with register Phone handset. 2. Retrieve Contacts, Phone LOGS, Location (CELL ID based) via SMS 3. Remove Contacts, INBOX, Images and Video from your Mobile via SMS in case of lost / stolen mobile scenario. 4. Also with Phone Backup. Handset Compatibility Nokia Nokia E Series Nokia N Series Nokia 5320 Nokia E50 Nokia N71 Nokia 5500 Nokia E51 Nokia N73 Nokia 6124 Nokia E60 Nokia N75 Nokia 6650 Nokia E61 Nokia N76 Nokia 6220 classic Nokia E62 Nokia N77 Nokia 6210 Navigator Nokia E65 Nokia N78 Nokia 6110 Nokia E66 Nokia N79 Nokia 5700Xpress edition Nokia E70 Nokia N80 Nokia 6120 Nokia E90 Nokia N81 Nokia 6121 classic Nokia N82 Quality Procedure Page No: 3
  4. 4. Micro Technologies. Ltd. Manual/SDD/107/3.3/ Rev. 1.0 Micro MCS/3.0 Nokia 6290 Nokia N85 Nokia N91 Nokia N92 Nokia N93 Nokia N95 Nokia N96 Windows Mobile 5.0 & 6.0 SCREENS: Micro MCS Screen 01 Screen 02 Screen 03 Screen 04 Screen 05 Screen 06 Quality Procedure Page No: 4
  5. 5. Micro Technologies. Ltd. Manual/SDD/107/3.3/ Rev. 1.0 Micro MCS/3.0 Screen 07 Screen 08 Screen 09 Screen 10 Screen 11 Quality Procedure Page No: 5
  6. 6. Micro Technologies. Ltd. Manual/SDD/107/3.3/ Rev. 1.0 Micro MCS/3.0 INSTALLTION 1] Application should be installed in phone memory only. 2] Restart the phone on Installation complete. REGISTRATION 1] On Phone startup MicroMCS will appear on Screen, Select Option -> Register [5 steps], and go through 5 Steps of registration [SCREEN 01] ## Home Screen [SCREEN 02] ## Select registration option [SCREEN 03] ## STEP 1: Enter CARD No.. [SCREEN 04] ## STEP 2: Enter PIN No.. [SCREEN 05] ## STEP 3: Enter Recp1 Mobile No. [SCREEN 06] ## STEP 4: Enter Recp2 Mobile No. [SCREEN 07] ## STEP 5: Enter Email ID [SCREEN 08] ## Mention GPS availability [SCREEN 09] ## Registration request delivered Acknowledge MicroMCS Account Registration request delivery screen after which input for Activation key will be Prompted. [SCREEN 10] ## Enter Activation Key Soon you will be receiving Account Registration confirmation and Activation key via SMS. Use the Menu key to access the Message INBOX and note the Activation key. Hold the Menu key for a while to access the Task Bar and select MicroMCS icon to bring it to foreground. Enter the Activation key and MicroMCS will be activated on your mobile. [SCREEN 11] ## Activation successful!! Pls. restart the phone, to enable MicroMCS IMPORTANT Settings While sending any SMS Command to MicroMCS enabled Mobile phone, a CODE has to be used. Default CODE for MicroMCS is 12345, should change it immediately after enabling MicroMCS. Send Setcode <OLD CODE> <NEW CODE> from any of the recipient Mobile No to your Mobile. NOTE: CODE should not be shared with any other person. Quality Procedure Page No: 6
  7. 7. Micro Technologies. Ltd. Manual/SDD/107/3.3/ Rev. 1.0 Micro MCS/3.0 CONTROLLING COMMANDS User Commands To control the mobile user should use below mentioned Commands. All user commands will only work, if sent from ARP only. Default ARP’s are the Recipient Mobile Numbers mentioned while registration. 1. Change the ARP1 and ARP2 Setarp1 <xxxxx> Setarp2 <xxxxx> Eg. Setarp1 12345 Response: MicroMCS – ARP1 set successfully! 2. Change the default CODE Setcode <OLD CODE> <NEW CODE> Eg. Setcode 12345 33333 Response: MicroMCS - Password set successfully! 3. Find the Location Find <xxxxx> Eg. Find 12345 Response: Details of OPERATOR, CEL ID, GPS COORDINATES (if available) 4. Retrieve Phone Logs. Getlog <xxxxx> Eg. Getlog 12345 Response: Details of last five events are retrieved. 5. Remove Phone Logs. Dellog <xxxxx> Quality Procedure Page No: 7
  8. 8. Micro Technologies. Ltd. Manual/SDD/107/3.3/ Rev. 1.0 Micro MCS/3.0 Eg. Dellog 12345 Response: MicroMCS - Your Phone log(s) deleted successfully! 6. Remove Contacts. (Only Phone Memory) Delcnt <xxxxx> Eg. Delcnt 12345 Response: MicroMCS - Your 100 Contacts deleted successfully! 7. Remove Messages from INBOX, SENTITEMS, DRAFTS & OUTBOX Delmsg <xxxxx> Eg. Delmsg 12345 Response: MicroMCS - Message(s) deleted successfully! 8. Remove Images & Video. Delgal <xxxxx> Eg. Delgal 12345 Response: Your Image and Video file(s) are deleted successfully! Quality Procedure Page No: 8
  9. 9. Micro Technologies. Ltd. Manual/SDD/107/3.3/ Rev. 1.0 Micro MCS/3.0 SCREENS: Phone Backup Screen 01 Screen 02 Screen 03 Screen 04 Screen 05 Screen 06 Quality Procedure Page No: 9
  10. 10. Micro Technologies. Ltd. Manual/SDD/107/3.3/ Rev. 1.0 Micro MCS/3.0 Screen 07 Screen 08 Screen 09 Screen 10 Screen 11 INSTALLTION 1] Application should be installed in phone memory only. 2] Restart the phone on Installation complete. REGISTRATION 1] Open the Micro Phone backup application [SCREEN 01] ## Home Screen [SCREEN 02] ## Select Login from the Option menu [SCREEN 03] ## Enter Login ID. [SCREEN 04] ## Enter Password Quality Procedure Page No: 10
  11. 11. Micro Technologies. Ltd. Manual/SDD/107/3.3/ Rev. 1.0 Micro MCS/3.0 [SCREEN 05] ## Validates User Login Details [SCREEN 06] ## Use the Contact Backup Option. [SCREEN 07] ## Confirm the backup operation by pressing OK [SCREEN 08] ## Backup in process [SCREEN 09] ## On Backup a Confirmation is displayed. [SCREEN 10] ## Use the Restore Contact Option. [SCREEN 11] ## Available Backup Handsets are displayed, Select any one Handset to restore Contact in Phone. Visit the site www.micromcs.net and login to the site with Login details provided to you while Micro MCS Registration. Quality Procedure Page No: 11
  12. 12. Micro Technologies. Ltd. Manual/SDD/107/3.3/ Rev. 1.0 Micro MCS/3.0 FAQ’S: 1.What is MCS? A small Software application for Mobile Phone security. 2.What MCS does? a. Intimates identified new SIM number on predefined alternate Mobile number and also helps remove personal data such as Contacts, Messages, and Images & Video. b. Also makes available the current location (Operator-CELL Tower ID & GPS if available) on request 3.Can I use MCS in my phone? Look for your Handset in Handset Compatibility. 4.From where I can get MicroMCS? Buy Online or visit your nearest Micro Shoppe 5.What is CARD & PIN Number? CARD & PIN Number is unique Combination set, which is made available only after payment. 6.What is Recipient Mobile Number? Recipient Mobile Number is the Alternate Mobile Number, on which the SIM change Alerts are received and as well they the controlling Mobile Numbers for your Phone. 7.Can I enter any email ID? YES, any valid Email ID 8.What is Activation CODE? Activation CODE is auto generated CODE, Entering this make MCS active for 1 year. 9.Can I use MCS in my phone? Look for your Handset in Handset Compatibility. Quality Procedure Page No: 12
  13. 13. Micro Technologies. Ltd. Manual/SDD/107/3.3/ Rev. 1.0 Micro MCS/3.0 10.How big the application is MB/KB? a. 118 Kb Installation File b. 171 Kb after Installation 11.Does the MCS works with merely accepting the SIS file or need to install it? MCS need to be installed on Mobile to get it to work. 12.During installation I have assigned wrong alternative no’s, how do I re-assign them? Use controlling commands Setarp1 and Setarp2; you can set/change alternative mobile number. 13.The application needs to be installed in Handset / Memory card? Handset, Phone Memory 14.If the handset is formatted / flash / change to original factory setting MCS will work? MCS will not work. 15.Do we need to have GPRS as a mandatory for the system? a. NO for MCS, You can also transfer MCS application via Bluetooth/data cable to your mobile, b. You will be requiring GPRS if you are downloading MCS application on Mobile from application URL. c. Yes for Phone Backup. 16.Is the application visible & can be deleted, once deleted MCS will still perform? MCS is not visible as installed application, but can be removed from Application Manager. 17.In stolen handset the person can indentify send/received sms? YES, using Controlling Command Getlog. Quality Procedure Page No: 13
  14. 14. Micro Technologies. Ltd. Manual/SDD/107/3.3/ Rev. 1.0 Micro MCS/3.0 18.In stolen handset if the person has entered a no balance sim card, whether MCS will perform? a. NO, b. MCS requires SIM card balance to send SMS responses. 19.In case of virus attack or technical issue can MCS be registered again? Once Registered, MCS is valid for 1 year. Can be re-installed as many as times you want till one year. 20.What is the standard methodology applied for data transmission? SMS & GPRS methodology is used for data transmission. 21.Is this application certified by OEM, does it has adverse effect on components including battery? No adverse effect on other components is observed. 22.The user can get services globally, if require assistance can be available in person? YES 23.Does the system have auto back if inserted an unauthorized sim in the system? a. MCS work in background, New SIM will be intimated by SMS Alert. b. With the help of operators and Police you can get your phone back. 24.Are there any web charges applicable? No. 25.What are the roles & responsibilities of the system user? MCS is password control over system, CODE should not be shared. 26.What is the runtime cost barred by the system user? Normal SMS cost and GPRS cost 27.What is the mandatory installation accessories required? Mobile Phone Quality Procedure Page No: 14
  15. 15. Micro Technologies. Ltd. Manual/SDD/107/3.3/ Rev. 1.0 Micro MCS/3.0 28.What is the failure rate of the system? 1% 29.What about security of the data in server, do you have certification for the same? We are ISO 27001 certified. 30.What is the standard time for installation as well as to configure the system? 60 sec 31.Do you have a licensing policy for corporate accounts? No 32.Can a single identity manage multiple handsets & control it on corporate grounds? No 33.Can we expect help from law & enforcement authorities? Yes Quality Procedure Page No: 15

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