Capability + Maturity = Value

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Capability + Maturity = Value
Move away from scatter gun improvement projects. Use a measured focused approach to improve IT Capability and deliver real business value

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  • Cardiovascular SystemSkeletalDigestiveEndocrineNervousRespiratoryImmune/ LymphaticUrinaryReproductiveIntegumentary
  • Coordinated model – Unique business units that need to share or know about each other’s transactions. Example: casualty insurance companiesDiversified model – Independent business units with unique customers and expertise. Example: conglomerate such as GEReplicated model – Independent but similar business units using similar processes and best practices. Example: franchise operationsUnified model – Single business with global process standards and data sharing. Example: typical airline or package delivery
  • Capability + Maturity = Value

    1. 1. capability + maturity = Value “A guide for Smart Architects”
    2. 2. I was basking in the gloryof a major project success
    3. 3. the world was my crustacean
    4. 4. I met some serious people they started talking to me about growing up
    5. 5. They told me lot’s of people were sick
    6. 6. Some were really sick
    7. 7. the illness was good at hiding itself,people were affected in many different ways
    8. 8. I started to wonder was I sick?
    9. 9. most patients self-diagnose…
    10. 10. self-medicationis the most common approach
    11. 11. I tried some mainstream options
    12. 12. I tried some alternative therapies
    13. 13. All my vendors tell me cloud is the answer…but what if I don’t know what the question is?
    14. 14. BPO  I decided that more invasive procedures were needed
    15. 15. but nothing worked what should I do?
    16. 16. I realized that my efforts were in vain
    17. 17. Step  1  I needed to get a realdiagnosis
    18. 18. On a leafy campus in Kildare a teamwas working to crack the IT genome
    19. 19. Their goal…to change the way IT is managed
    20. 20. What is IT-CMF? Managing IT Like a Managing the Managing the Managing IT for Business IT Budget IT Capability Business Value ITG IT Leadership & Governance FF Funding & Financing EAM Enterprise Architecture TCO Total Cost of Management Ownership BPM Business Process Management BGM Budget Management TIM Technical Infrastructure BAR Benefits Assessment Management & Realization BP Business Planning PPP Portfolio Planning & Prioritization People Asset PAM Management PM Portfolio Management SP Strategic Planning BOP Budget Oversight & Performance Analysis KAM Knowledge Asset Management DSM Demand & Supply Management RAM Relationship Asset Management Research, Each critical CFP Capacity Forecasting & Planning RDE Development, & capability has five Engineering RM Risk Management SD Solutions Delivery levels of maturity: AA Accounting & SRP Service Provisioning Allocation ODP Organization Design & Planning UTM User Training Management SRC Sourcing UED User Experience Design IM Innovation PPM Program & Project Management Management SAI Service Analytics & Intelligence SUM Supplier Management SICT Sustainable ICT CAM Capability Assessment & Management EIM Enterprise Information Management Increasing maturity improves IT ability to deliver on key business priorities 20
    21. 21. Step  2   I got assessed
    22. 22. they gave me a full health scan
    23. 23. I looked something like this
    24. 24. How sick was I?  
    25. 25. Step  3.1   I needed to go deeper
    26. 26. I dove deeper into some areas
    27. 27. …and I foundBPM Business Process Management
    28. 28. but what was I trying to be when I grow up?
    29. 29. I needed to learn who I wasStep  4   and what I wanted to be
    30. 30. what is my companies DNA?
    31. 31. What do I want to be when I grow up? h/p://businessmodelstudios.com/stories/the-­‐great-­‐unbundling/  
    32. 32. what’s my operating model? High   Business  Process  Integra1on   Coordinated   Unified   Diversified   Replicated   Low   Low   High   Business  Process  Standardiza1on  Source:  Ross,  Weill,  Robertson,  Enterprise  Architecture  as  Strategy:  Crea4ng  a  Founda4on  for    Business  Execu4on  
    33. 33. What challenges am I facing?
    34. 34. Step  5   focus – improve -transform
    35. 35. IT-CMF spans the IT capability of the organization Managing IT Like a Managing the Managing the Managing IT for Business IT Budget IT Capability Business Value ITG IT Leadership & Governance FF Funding & Financing EAM Enterprise Architecture TCO Total Cost of Management Ownership BPM Business Process Management BGM Budget Management TIM Technical Infrastructure BAR Benefits Assessment Management & Realization BP Business Planning PPP Portfolio Planning & Prioritization People Asset PAM Management PM Portfolio Management SP Strategic Planning BOP Budget Oversight & Performance Analysis KAM Knowledge Asset Management DSM Demand & Supply Management RAM Relationship Asset Management Research, Each critical CFP Capacity Forecasting & Planning RDE Development, & capability has five Engineering RM Risk Management SD Solutions Delivery levels of maturity: AA Accounting & SRP Service Provisioning Allocation ODP Organization Design & Planning UTM User Training Management SRC Sourcing UED User Experience Design IM Innovation PPM Program & Project Management Management SAI Service Analytics & Intelligence SUM Supplier Management SICT Sustainable ICT CAM Capability Assessment & Management EIM Enterprise Information Management Increasing maturity improves IT ability to deliver on key business priorities 35
    36. 36. Now I target therapies to remediate problems Priority  1   ITG   IT  Leadership  &  Governance   BPM   Business  Process  Management   SD   Solu1on  Delivery   Priority  2   ODP   Organisa1onal  Design  &  Planning   EIM   Enterprise  Informa1on  Management   IM   Innova1on  Management   PPM   Program  &  Project  Management   KAM   Knowledge  Asset  Management   UTM   User  Training  Management   FF   Funding  &  Finance   CFP   Capacity  Forecas1ng  &  Planning  
    37. 37. How are you feeling?
    38. 38. IT-CMF is an industry standard framework to measure and improve IT maturity •  tested with 300+ CIOs   •  holistic view of maturity •  helps CIOs and senior IT decision-makers •  industry benchmark & trends •  provides a holistic view of maturity •  85+ organizations worldwide www.ivi.ie  Non-profit, open innovation consortium with membership fromleading industry IT end-users, vendors, consulting firms,government, non-profit and academic organizations
    39. 39. Capability + Maturity = Value “If I have the beliefGandhi that I can do it, I shall surely acquire the capacity to do it even if I may not have it at the beginning.”
    40. 40. Contact me – gar.maccriosta@gmail.comFollow me - @aspiringarcLink me in - http://ie.linkedin.com/in/garmaccriostaFind out more – www.ivi.ie

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