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A survey with a representative sample of postgraduates of a Paulista University had the purpose of making a check on interaction between final users and bibliographical database, and identifying need for programs optimization to develop informational competences. Data were collected through questionnaires, and the results indicated that the majority of the subjects had difficulty to make their searches thus usually asking for help to an intermediary. Therefore the conclusion reached indicated the need for investing in strategies to promote final users' informational competences, and that other studies on the subject are still necessary in our country.
Garcia, Rodrigo-Moreira and Silva, Helen-de-Castro O comportamento do usuário final na recuperação temática da informação: um estudo com pós-graduandos da UNESP de Marília. DataGramaZero - Revista de Ciência da Informação, 2005, vol. 6, n. 3. [Journal Article (On-line/Unpaginated)] http://eprints.rclis.org/15400/