International gestures

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This is a presentation on International Gestures. This shows the power of non-verbals. Just as the saying goes: "Actions speak louder than words."

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International gestures

  1. 1. GOOD COMMUNICATION  Good communication is the foundation of successful relationships, both personally and professionally. We communicate with much more than words.  Research shows that the majority of our communication is nonverbal.  Nonverbal communication, or body language, includes our facial expressions, gestures, eye contact, posture, and even the tone of our voice.
  2. 2.  BODY LANGUAGE  Gesture, face , posture VOICE –power, pitch, pause,pace
  3. 3. Erect Posture – Send energy and attentiveness signals  Touching, Holding, Embracing, or Back Patting – Can be favorable or unfavorable  Eye Contact – Strong and Powerful. You are always communicating with your eyes. 
  4. 4.  While the mouth tells one story, gestures and posture may tell a different story.  Gestures should be observed in clusters to provide a more accurate picture of person being observed  Each gesture is like a sentence  The sum total of postures and gestures relate a non-verbal story.
  5. 5. 1-One of the body language. 2-Allows individuals to express a variety of feelings and thoughts. Types of gestures: 1-Hand gesture (one or two hands) 2-Head &face gesture (as head shaking)
  6. 6.  Clarify usage of words  Dramatize ideas  Reduce tension  Stimulates audience participation  Visible
  7. 7.  Descriptive  Clarify or enhance a verbal message  Emphatic  Underscores a verbal message  Suggestive  Symbols of ideas and emotions  Prompting  Evoke a desired response
  8. 8. Several gestures indicate openness and sincerety.  Open hands,  unbuttoned coal or collar,  leaning slightly forward in the chair,  removing coat or jacket,  uncrossing arms and legs,  moving closer.
  9. 9.  This is an emotion that you love to see in other people and they in you.  It is conveyed by • • • • • A small upper or inward smile, Hands open and arms extended outward, Eyes wide an alert, A lively and bouncy walk, A lively and well-modulated voice.
  10. 10.  The way you listen, look, move, and react tell the other person whether or not you care and how well you’re listening.  The nonverbal signals you send either produce a sense of interest, trust, and desire for connection—or they generate disinterest, distrust, and confusion.
  11. 11.   If there are several people you are talking to, give them all some eye contact to create a better connection and see if they are listening. Keeping too much eye-contact might creep people out. Giving no eye-contact might make you seem insecure. If you are not used to keeping eye-contact it might feel a little hard or scary in the beginning but keep working on it and you’ll get used to it.
  12. 12.  It might make you seem nervous and can be distracting for the listeners or the people in the conversation
  13. 13. What we are trying to deliver to the one whom we are communicating through verbal means might not be exactly similar to the one which we are delivering from our non-verbal means i.e. BODY
  14. 14. Face – Organ of Emotion  Face – Offers Powerful Clues  Face – Reveals Important Truths  Face – Provides Clues to Feelings  Face – Shows Age, Humor, Likes, Dislikes  Face – Shows Attention or Lack of Attention With Eye Contact  Face – Most Important Human Art Object 
  15. 15. FACIAL EXPRESSIONS •The face is one of the most reliable indicators of a person’s attitudes, emotions & feelings •By analysing facial expressions, interpersonal attitudes can be discerned and feedback obtained. •Some people try to hide their true emotions. The term Poker Face describes them
  16. 16. Frowns: unhappiness, anger Smiles: happiness Sneers: dislike, disgust Clenched jaws: tension, anger Pouting lips: sadness.
  17. 17.  Your face is watched whenever you speak  Often the key determinant of the meaning behind a message  Communicates your attitudes, feelings, and emotions more so than any other part of your body.
  18. 18.     Face can show anger, pain, joy, shock, confidence, exhaustion, surprise, suspicion, boredom, doubt, etc. Face can pout, grimace, snarl, wince, blush, gape, smirk, glare, frown, etc. Face can nod, shake, jerk, tilt, duck, turn. Nodding the head up and down means Yes. It means No in Iran and Turkey.
  19. 19.  To make people feel good and show your interest you must maintain eye contact.  The easiest way to maintain eye contact naturally is to look at the persons whole face above the tip of their nose
  20. 20.  Windows of the soul, excellent are indicators of feelings.  Honest person has a tendency to look you straight in the eye when speaking.  At least listeners accept it like that.
  21. 21. People avoid eye contact with other person when an uncomfortable question asked.  Try to reduce tension and build trust rather than increase tension.  The raising of one eyebrow shows disbelief and two shows surprise.  People are classified as right lookers and leftlookers. Right lookers are more influenced by logic and precision, left lookers are found to be more emotional, subjective and suggestible. 
  22. 22. The most strong body language signal to influence our first impression is the smile.  It is the most recognized signal everywhere.  Smiling is an international language 
  23. 23. 1- Power &Pitch  Let your voice to be heard and avoid the monotone voice  Powerful voice tone reflect confidence 2- Pause  Take pause to stimulate thinking.  Take pause to catch your breath if you talking quickly. 3- Pace  Don't speak too quickly. It reflects stress or excitement.  Don't speak too slowly as it interferes with communication.  Change your pace according to the call.
  24. 24. Interpretation of voice: 1. Speaking loudly & rapidly: anger or lack of interest in the other person's view. 2. Clear controlled steady voice: confidence. 3. Bouncy &well modulated speech: enthusiasm. 4. Lowered volume& tone: negative attitude. 5. Hesitation: lower confidence.
  25. 25.      Tightly clenched hands usually indicate that the person is experiencing undue pressure. It may be difficult to relate to this person because of his tension and disagreement. Superiority and authority are usually indicated when you are standing and joining your hands behind your back. Rubing gently behind or beside the ear with the index finger or rubbing the eye usually means the other person is uncertain about what you are saying. Leaning back with both hands supporting the head usually indicates a feeling of confidence or superiority.
  26. 26.  Cupping one or both hands over the mouth, especially when talking, may well indicate that the person is trying to hide something  Putting your hand to your cheek or stroking your chin generally portrays thinking, interest or consideration.  Fingers bent across the chin or below the mouth most often shows critical evaluation
  27. 27.  Interest and involvement are usually projected by sitting on the edge of the chair and leaning slightly forward.  Generally, people who walk fast and swing their arms freely tend to know what they want and to go after that.
  28. 28.            Sadness/Grief Happiness/Joy Fear/Anxiety Embarrassment/Surprise Anger/Frustration Nervousness Laughter Loneliness Winning/Losing Pain Shame
  29. 29.     Verbal Clues (message itself) – 7 percent of message meaning Vocal Clues (tone of voice) – 38 percent Facial Expression Clues (visual) – 55 percent Facial clues provide a better and more reliable indicator of the meaning of the message
  30. 30.  Closeness – Everyone has a bubble. Business distance is about 18 inches.  Position in Meetings – Indicate order of importance  Standing Too Close – Invades the space of others
  31. 31.  Repeating Too Often – Such as clearing the throat  Fidgeting  Playing With Hair  Playing With Money or Loose Change  Playing With Car Keys
  32. 32. Without gestures, our world would be static and colorless. The social anthropologist Edward T. Hall claims 60 percent of all our communication is nonverbal. As many of us cross over cultural borders, it would be fitting for us to respect, learn, and understand more about the effective, yet powerful "silent language" of gestures. 36
  33. 33. Southeast Asia – Showing the bottom of the foot is a grievous insult  Kenya – Victory signal can lead to getting the fingers chopped off  Saudi Arabia – Kissing in public can lead to being placed in jail  Winston Churchill – V for victory signal became a symbol during World War II 
  34. 34. O.K. Symbol in America considered as giving a curse in Saudi Arabia and an extreme insult in Germany  Closing the eyes and nodding the head is sign of attentiveness in Japan  Yielding right of way in a doorway is a sign of respect in China  Clapping and whistling is considered approval (whistling is considered disapproval in much of Europe) 
  35. 35. Hug – Informal greetings only.  Bowing – Many Asian countries  One-Pump Handshake in Europe  Islamic countries – No male/female touching allowed for greetings 
  36. 36.  America – Raise hand with index finger extended. Considered rude in Japan. Used only for calling animals in Malaysia.  Columbia – Clap your hand  China – Turn your cup down  Spain – Snap your fingers (locals only)
  37. 37. Eye contact indicates attention in America  Staring is rude in Korea, Japan, and Thailand  Wink is a sign of flirtation or shared secret  Dilated eyes indicates fear or anger  Rolling the eyes shows amazement 
  38. 38.  Folded Arms indicates a defensive position  Arms on Hips indicates anger or aggression  Arms Behind Back indicates ease and control
  39. 39. ▪ GREETINGS GESTURES  Handshaking  Bowing  Avoid direct eye contact ▪ BEKONING GESTURES  To beckon someone, the palm faces downward and the fingers are moved in a scratching motion.  Avoid using fingers in pointing to an object. ▪ TOUCHING GESTURES  Not touch oriented societies  Avoid public display of affection 43
  40. 40. OTHER NON VERBAL GESTURES  Respect to elderly people  Smiling often can cover a gamut of emotions: happiness, anger, confusion, apologies , or sadness.  Displaying an open mouth (such as yawning or a wide-open laugh) is considered rude, especially with women who cover their mouths when giggling or laughing.  Try to maintain a balanced posture, stand or sit erectly or squarely. Don't slouch or put on the ground with arms in the lap or on the armrest. Crossing the legs at the knees or ankles is the preferred form rather than with one ankle over the other knee.  Silience (listening) is a sign of politeness and of contemplation. During conversations, be especially careful about interrupting. 44
  41. 41. COMMON GESTURES  Americans are a not touch (touch/not touch)oriented.  Americans tend to look others directly in the eyes. When greeting and conversing. 45
  42. 42. QUESTION:In the video A World of Gestures, people from all over the world demonstrate the remarkable diversity of international gestures. Can you guess the meaning of this Japanese gesture? a. I'm scared like a bunny b. I've been hearing things about you c. I'm angry 46
  43. 43.   C. I'm angry is the correct answer. International differences in gestures are remarkable, and these differences are the focus of A World of Gestures. In this still from the video, a Japanese woman demonstrates the gesture for 'I'm angry.' As the video A World of Gestures immediately demonstrates, there is no 'international language' of gestures. Instead, cultures have developed systems of unique gestures, and it is almost never possible for us to understand intuitively the gestures from another culture. 47
  44. 44. QUESTION:In A World of Gestures, this woman from France demonstrates this gesture. Can you try to guess what this French gesture means? a. I don't believe you b. I wish I hadn't seen that c. I am looking at a very handsome man 48
  45. 45. A .I don't believe you is the correct answer.  The number of unique international gestures is astonishing, and the video A World of Gestures guides the viewer through this fascinating terrain. Despite the growth of international communications media, unique gestures -- such as this French gesture for 'I don't believe you' are alive and going strong.  49
  46. 46. QUESTION:In A World of Gestures, we see this gesture performed by a woman from Iran. Can you guess what this Iranian gesture means? a. Good luck to you b. You will always be number one for me c. “Screw You” (obscene) 50
  47. 47.   C."Screw you" is the correct answer. This gesture teaches an extremely important lesson. This gesture is identical to the American/English gesture for 'Good Luck to you.' But it is an obscene gesture, and an American traveling in Iran would outrage people there if the American performed this gesture. In A World of Gestures, the viewer learns that we cannot assume that we know what a gesture means, even if it looks familiar to us. For this reason, when in another culture or society, we should never 'mirror' a gesture that someone presents to us--without knowing it, we could be deeply offending that person and inviting conflict. 51
  48. 48.  1. Words have limitations.  2. Nonverbal signal are powerful.  3. Nonverbal message are likely to be more genuine.  4. Nonverbal signals can express feelings inappropriate to state.  5. A separate communication channel is necessary to help send complex messages. 52
  49. 49. Front – Like the action and grade conscious  Back – Observers, slackers, dislike attention, like security of the back wall  By Window – Daydreamers  By Door – Often in a rush and want a quick way out  Middle – Like to blend into the crowd and are possibly shy 

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