theorange world
Everybody’s lifeis dependenton other people.Autonomy meansnot having to dothe same asother people.Frank HochsteinerGW Memm...
theorange world  2011 05   	 Gebrüder Weiss         06	 gw-world         08	 Board         10	 Annual report         14	 H...
Gebrüder WeissWith 4,667 employees, 158 company-owned locations andan annual turnover of 1.066 billion euros, Gebrüder Wei...
gw-world    Austria    Lauterach*    Bludenz    Dornbirn    Feldkirch    Graz    Hall                                     ...
On the move globally,                                   in orangeSerbiaDobanovciBelgrade                             India...
Peter KloiberWolfram Senger-WeissHeinz Senger-WeissWolfgang Niessner, CEO
10
Annual reportWolfgang Niessner, CEOOur success is builton many pillarsIn 2011, GW achieved net sales of over a          an...
Annual reportWe must make sure we alwaysrecruit and retain the best staff.                 sustainability. Here, I would a...
Finally, my warmest thanks go to all share-        June 2012holders, supervisory board members andstaff, together with all...
Green logistics:Gebrüder Weiss relieson wind powerSustainability at Gebrüder Weiss is more than     low-maintenance and co...
Highlights 2011                 Energy-efficient: first                 climate-neutral logistics hall                 in ...
Employer qualities:Gebrüder Weiss defendsleading positionGebrüder Weiss is one of the best employersin Austria – this was ...
Highlights 2011America:                                                              Network expansion: customers can     ...
First step into the Caucasus:GW and Tegeta Motors Ltd.establish joint ventureGebrüder Weiss opened up new markets in2011 a...
Highlights 2011                 Environmentally friendly                 and efficient: first                 gas-powered ...
Education andtraining opportuni-ties pave the wayto independence.Ralf Gassnerinet-logistics Khon Kaen, Thailand           ...
Gebrüder Weiss                                                                                                           i...
Land transport Logistics Air & Sea Parcel service Brands              Integral transport              solutionsLand transp...
Walter KonzettHead of Product Management Land TransportWhat does the term independence                      Reference proj...
Land transport Logistics Air & Sea Parcel service Brands              More than              the sum of all              t...
What does independence mean                         Reference projectin the field of logistics?                          T...
Land transport Logistics Air & Sea Parcel service Brands              Orange air and sea              presenceGW Air & Sea...
Independence is extremely important for            resources development. We have implementedGebrüder Weiss. How can this ...
Land transport Logistics Air & Sea Parcel service Brands              Having a passion              for providing excellen...
Andreas WinkelmayerGWP Managing DirectorCan success only be measured in numbers?          Reference projectNo, it can also...
Land transport Logistics Air & Sea Parcel service Brands              Consistently good advice              rather than co...
Gebrüder Weiss’              sports industry solutionIn the Olympics, the most important thing istaking part. However, wit...
Land transport Logistics Air & Sea Parcel service Brands             GW removes the last             barriers for customer...
For me, it is essential to stay true                                         to my inner self without being               ...
Land transport Logistics Air & Sea Parcel service Brands               State-of-the-art               logistics solutionsF...
Efficient processes             and modular services             from Brazil to ChinaIn 80 countries around the globe, med...
For me indepen-dence meanshaving a clearidentity and alsothe freedom tothink and actoutside the box.Alexander Kieslingerx|...
Land transport Logistics Air & Sea Parcel service Brands              Specialist solutions              for the futureThe ...
Land transport Logistics Air & Sea Parcel service Brands              Expert solutions              for railway logisticsM...
Top-class modern               logistics servicesThere’s more to a modern car than just HP and cc;there is also a whole lo...
In my opinion, time,freedom, equality andhonesty towards othersare the most valuablecommodities. I moveforward both in myp...
Independence to me is the freedom to make                           decisions which will effect your own personal         ...
Independence always takestwo: one to enjoy it and oneto allow it to happen.Everyone wants to be able to behave in a free  ...
John Donne (b. 22January 1572 inLondon; d. 31 March1631 in London) wasan English writer and   their day-to-day lives and a...
independenceNo man is an island, entireof itself; every man is apiece of the continent,a part of the main.                ...
independenceImmanuel Kant(b. 22 April 1724in Königsberg;d. 12 February 1804in Königsberg) was    The boundaries of indepen...
Anyone who thinks in                                     generations is not looking                                     fo...
Independencerequires strongpartnershipsAn independent person is someone who strives      to act and grow, as well as maint...
Partners          35 years of working          in partnership – a success          storyGebrüder Weiss and Hellmann Worldw...
Enough room for well-capitalised               and long-established independent               playersOur partnership with ...
Partners          The recipe for success          for companies that          are built to lastThe freight forwarder Albin...
Two traditional companies                with a long history grow                togetherIn 1999, owner-managed companies ...
GW Annual Report 2011
GW Annual Report 2011
GW Annual Report 2011
GW Annual Report 2011
GW Annual Report 2011
GW Annual Report 2011
GW Annual Report 2011
GW Annual Report 2011
GW Annual Report 2011
GW Annual Report 2011
GW Annual Report 2011
GW Annual Report 2011
GW Annual Report 2011
GW Annual Report 2011
GW Annual Report 2011
GW Annual Report 2011
GW Annual Report 2011
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GW Annual Report 2011

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The annual report of Gebrüder Weiss for the year 2011

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GW Annual Report 2011

  1. 1. theorange world
  2. 2. Everybody’s lifeis dependenton other people.Autonomy meansnot having to dothe same asother people.Frank HochsteinerGW Memmingen, Germany
  3. 3. theorange world 2011 05 Gebrüder Weiss 06 gw-world 08 Board 10 Annual report 14 Highlights 22 Divisions 32 Brands 44 Independence 50 Partners 56 Locations 3
  4. 4. Gebrüder WeissWith 4,667 employees, 158 company-owned locations andan annual turnover of 1.066 billion euros, Gebrüder Weissranks among the leading transport and logistics companiesin Europe.In addition to its core business of land transport, air & seafreight and logistics, the company also operates a number ofhighly specialised industry solutions and subsidiaries underthe umbrella of Gebrüder Weiss Holding AG, based in Lauter-ach, Austria, including x|vise logistics consultancy, tectraxx,inet-logistics, Rail Cargo and the Gebrüder Weiss parcelservice, a shareholder in the Austrian company DPD.This bundling of services allows the Group to respond tocustomer needs quickly and flexibly. Having implementeda variety of ecological, economic and social initiatives, thecompany, which is still family-owned and has a historygoing back 500 years, is considered a pioneer in terms ofsustainable business. 5
  5. 5. gw-world Austria Lauterach* Bludenz Dornbirn Feldkirch Graz Hall Hungary Hörsching Dunaharaszti Kalsdorf Hajdúdorog Kennelbach Mosomagyaróvár Leoben Bosnia- Vecsés Leobendorf Herzegovina Italy Leopoldsdorf Sarajevo Bozen Linz Bulgaria Macedonia Maria Lanzendorf Sofia Skopje Maria Saal Kazanlak Montenegro Pöchlarn Croatia Danilovgrad Salzburg Germany Zagreb Romania Sulz Memmingen Czech Republic Bucharest Vienna Hamburg Rudná Arad Vienna-Schwechat Lindau České Budějovice Bacau Wels Passau Hradec Králové Cluj Napoca Werndorf Switzerland Modřice Constanta Wiener Neudorf Altenrhein Ostrava-Hrabová Craiova Wolfurt Pratteln Prague Oradea Wörgl Zurich Říčany-Jažlovice Sibiu6
  6. 6. On the move globally, in orangeSerbiaDobanovciBelgrade IndiaKragujevac Chennai ChinaVujce Ahmedabad ShanghaiSlovakia USA Bangalore BeijingSenec Chicago Kandla Mundra ChangchunBratislava Atlanta Kolkata ChengduBytca Boston Mumbai ChongqingPresov-Petrovany Dallas Nagpur DalianZvolen Houston New Delhi GuangzhouSlovenia Los Angeles Pune Nanjing Hong KongLjubljana Miami Tuticorin Ningbo KowloonBrnik New York Thailand Qingdao JapanKoper San Francisco Bangkok Shenzhen TokyoUkraine Canada Khon Kaen Tianjin OsakaKiev Montreal Udon Thani Urumqi SingaporeMukachevo Toronto Vietnam Xiamen SingaporeGeorgia UAE Ho Chi Minh City Xian TaiwanTbilisi Dubai Hanoi Zhanjiang Taipei 7
  7. 7. Peter KloiberWolfram Senger-WeissHeinz Senger-WeissWolfgang Niessner, CEO
  8. 8. 10
  9. 9. Annual reportWolfgang Niessner, CEOOur success is builton many pillarsIn 2011, GW achieved net sales of over a and international land transport have recentlybillion euros for the first time, representing held their own in the face of tough competition,a one hundred per cent increase over the last the logistics solutions division is growing indecade. The strategy behind this was never stature all the time, Air & Sea has shown greatbased on (relative) size, but on competitive- strength in a volatile environment, CEP isness, sustainability and independence. defending its excellent market position in Aus- tria and business areas such as inet, dicall andBy independence we mean the freedom to take x|vise are making an impression through inno-business decisions autonomously and to deter- vative concepts and a high level of competency.mine the direction and rate of GW’s develop-ment for ourselves, fully aware that we are Individual examples of outstanding achieve-exposed to external factors and rely on the ment at regional and divisional level alsosupport of all stakeholders. deserve a special mention, as do ambitious projects involving leading customers fromOur current success is based on a solid founda- various sectors. Particular emphasis hastion and supported by many pillars. Domestic also been placed on sales structure and 11
  10. 10. Annual reportWe must make sure we alwaysrecruit and retain the best staff. sustainability. Here, I would also like to high- and continuity on the one hand, and dynamism light the valuable contribution of all Corporate and courage on the other, despite the unpre- services throughout the Group, which are dictability of the global economy. The greatest essential for the “orange network” to maintain challenges are to develop new markets, keep its customary standard. pace with technology, make the “right” invest- ment decisions, identify market requirements Volatility and resilience are current terms that promptly and respond appropriately, as well as are here to stay. For GW, this basically means to make sure we always recruit and retain the trying to find the right balance between stability best staff. The very encouraging results for 2011 spur us on not only to maintain our course, but toDistribution of added value stay flexible in every respect in order to keepacross the divisions in 2011 meeting the expectations with regard to GW’s 5% Service Excellence. Consulting26%Internationalland transport 6% Customs 11% Domestic transport 11% Courier, express and parcel service 26% Logistics 15% Air & Sea 12
  11. 11. Finally, my warmest thanks go to all share- June 2012holders, supervisory board members andstaff, together with all customers and partners,for their support in the past and in the future. Wolfgang Niessner, MBA CEO Gebrüder Weiss GroupNet sales inmillion euro2011 1066.02010 976.02009 830.22008 985.12007 948.62006 871.32005 789.32004 708.32003 607.22002 573.92001 555.22000 499.5 13
  12. 12. Green logistics:Gebrüder Weiss relieson wind powerSustainability at Gebrüder Weiss is more than low-maintenance and cost-efficient. Anotherjust lip service. By retroactively purchasing advantage: Wind energy makes an importanta wind farm in April 2011, the company com- contribution to climate protection, since largepleted a further sustainability project. And quantities of greenhouse gas emissions canwith this investment in renewable energy once be avoided through this natural energy source.again set a clear example in the compatibility In the case of the Gebrüder Weiss Wind Farm,of ecology and economy. around 12,000 tonnes of CO ² will be saved each year. The reduction of CO ² emissions is one ofThe wind farm in northern Germany consists of the core goals of GW’s environmental manage-four wind turbines with a nominal capacity of ment. There are many applications where fossiltwo megawatts each. Around 20 gigawatt hours fuels, especially oil products, still cannot beof electricity will be produced per year, which substituted. But Gebrüder Weiss is permanentlyaccounts for more than 100 % of the Group’s working to find alternatives and to be at theenergy requirements. The purchased E-82 type cutting edge of technology. This applies to thewind turbines with a hub height of 108 metres choice of vehicles, to the construction of logis-(manufactured by Enercon) are at the cutting tics systems, and also to the use of alternativeedge of technology, gearless and consequently traffic carriers (e.g. rail). 15
  13. 13. Highlights 2011 Energy-efficient: first climate-neutral logistics hall in Austria Investing in the future – the climate-neutral logistics hall in Wörgl.Gebrüder Weiss is committed to sustainability, The entire construction project was supported by ClimatePartneras proven once again by the construction of Austria GmbH, international strategic consultants in voluntaryAustria’s first climate-neutral logistics hall at climate protection. In accordance with their approach of “pre-the Wörgl site. vention is better than reduction is better than offset”, even the building materials were chosen with climate-neutral aspects in mind: the new hall was built entirely using a wood frame method because by avoiding the usual metal panels, less CO ² is gener- ated. In addition, the use of an energy-saving heat pump as the heat source will achieve a reduction in greenhouse gases of around 59 tonnes per year. These structural measures to reduce CO ² are rounded off by a conversion of the entire logistics facility to renewable energy. The new logistics warehouse created 1,300 m² of new handling and commissioning space, along with an additional cold store with 150 pallet spaces. 16
  14. 14. Employer qualities:Gebrüder Weiss defendsleading positionGebrüder Weiss is one of the best employersin Austria – this was confirmed in 2011 whenthe company was awarded once again in theAustria-wide “Great Place to Work” competition.Moreover, Gebrüder Weiss received the specialprize as Austria’s “Best Employer for Appren-tices”. According to the jury, the company’straining concept is very sophisticated and theyoffer numerous apprenticeships in various pro-fessions. The extensive measures and specialtraining range from professional seminars toapprentice camps, where both professional aswell as social skills are developed. What ulti-mately convinced the jury was the standardisedquality testing which accompanies the training. participants and reached an outstanding Monika Mandl (second from left) and Kerstin RiedmannIn the 2011 Swiss Employer Award competition, 6 th place in the individual category “Personnel (third from left), GW humanGebrüder Weiss was ranked 19 th among 80 Development”. resources, at the awards ceremony in Vienna.Image ranking:A top 30 placeGebrüder Weiss achieved a further success quality, financial strength of the company, repu-with its reputation: in the image ranking survey, tation as a career forger, marketing and advertis-annually held by the Austrian business ing presence, innovativeness, responsibility formagazine “GEWINN”, Gebrüder Weiss was the environment, product and service quality,ranked 29th from a total of 1,000 participating sustainability. In Vorarlberg, the company’slarge companies. “home base”, Gebrüder Weiss has an excellent recognition degree of 99 per cent, as the “hitThis means that Gebrüder Weiss – despite a com- parade of Vorarlberg brands 2011” showed.paratively low advertising budget – has moved A pleasing resultup 17 places compared to the previous year and for Gebrüder Weiss: 29 th place in thenow ranks among Austria’s best companies and image ranking.brands. The ranking is based on the results ofa questionnaire that had been sent out to morethan 3,000 Austrian Managers. The questionswere two-tier: on the one hand, the respondentsnamed the company they thought enjoyed thebest reputation in Austria; on the other hand,questions included the name of the company withthe best image in eight categories: management 17
  15. 15. Highlights 2011America: Network expansion: customers can look forward to better connections fromGebrüder Weiss Air & Sea and to South America.is expanding its networkA key milestone in the past year was the expansion of the SouthAmerican network by alliance partner Röhlig Logistics.Professional structures for transport and logistics services arenow available in Argentina, Bolivia, Paraguay and Uruguay aswell. As a result of the cooperation, the Gebrüder Weiss andRöhlig global Air & Sea network has been extended by sevenbranches. Also in northern America, the Weiss-Röhlig networkwas expanded by means of company takeovers and the openingof branch offices in Boston, Chicago and Miami. With continuinggrowth, the Air & Sea network is playing an increasingly impor-tant role in the Group. Sea freight, in particular, has seen stronggrowth in recent years. Gebrüder Weiss Air & Sea intends tocontinue to focus on the ongoing development of the Project andBreak Bulk segment. 18
  16. 16. First step into the Caucasus:GW and Tegeta Motors Ltd.establish joint ventureGebrüder Weiss opened up new markets in2011 and also laid the foundation for the firstpioneering presence in the Caucasus region.A joint venture has been established with TegetaMotors Ltd. with Gebrüder Weiss having a majoritystake. The joint venture operates under the nameGebrüder Weiss and offers land transport, air andsea freight services as well as logistics solutions.By entering the market in Georgia, GebrüderWeiss is strengthening its regional organisationand develops business in the Caucasus regionand the so-called “Stan” countries. Through thejoint venture, Gebrüder Weiss is building a stra-tegically important platform in the Caucasus –a region that is developing into a hub betweenthe booming markets in Asia and Europe. InTbilisi, logistics facilities with some 10,000 m² of spare parts and service work (cars and trucks) Tegeta Motors Ltd. was founded inof warehouse space will be completed in early in Georgia and exclusive distributor for many 1995 and is based2013. Tegeta Motors Ltd. is the leading provider international brands in the automotive industry. in Tbilisi, Georgia. Investment in Czech Republic: New location near Prague Gebrüder Weiss is increasing its presence on the Czech market. In Jeneč, located in the immediate vicinity of Prague, the transport and logistics company is building a new branch with an office complex and cross-docking facilities. The terminal will be situated in a convenient location near the international airport with easy access to major traffic routes around the Czech capital. Investments will amount to approx. 15 million euro. The groundbreaking ceremony took place in late November 2011. The terminal is built on an area of around 75,000 m². In a first phase, until the autumn of 2012, 10,000 m² of handling and logistics space (a cross-docking warehouse with 61 gates) and 3,000 m² of office space are built. Depending on the(from left): Authorised Representative Karel Šindelář, ReinholdGrasser (Regional Manager GW Northern Region) Ing. Pavel needs, further logistics areas will be added. Jeneč is the eighthBurger (Mayor of Jeneč) and Harald Prohaska (Country Man- location of Gebrüder Weiss in the Czech Republic. Other branchesager GW Czech Republic) at the ground-breaking ceremony. exist in Rudná, Říčany-Jažlovice, Ostrava, Modřice, České Budějovice, Hradec Králové and Prague. 19
  17. 17. Highlights 2011 Environmentally friendly and efficient: first gas-powered truck in use “Dual-fuel drive”: along with a diesel tank, the vehicle has two 150-litre gas tanks.Gebrüder Weiss has added the first gas- In normal operation the 40-tonne truck runs on a mixture of 70%powered HGV fitted with a dual-fuel drive methane gas (35% climate-neutral biogas, 35% natural gas) andto its vehicle fleet at the Maria Lanzendorf 30% diesel. This reduces annual CO ² emissions by 58% com-(Vienna) site. pared to all-diesel vehicles. The HGV travels regularly between the sites of Gebrüder Weiss customer Siemens Austria in Vienna, enabling environmentally friendly transport management. In collaboration with project partners Salzburg AG and Siemens AG, Gebrüder Weiss had the Volvo truck converted to a dual-fuel system by Infinite GmbH in Salzburg in just two weeks. The vehicle meets Enhanced Environmentally Friendly Vehicle (EEV) require- ments, presently the strictest harmful emission regulations for internal combustion engines. 20
  18. 18. Education andtraining opportuni-ties pave the wayto independence.Ralf Gassnerinet-logistics Khon Kaen, Thailand Everyone should have the right to free thought and free speech. Jacqueline Suter-Jester GW Zurich, Switzerland Independence means to be in an environment that supports personal initiative and helps me to evolve. Dumitrita Diaconita GW Bucharest, Romania My eyes are open and the choice is mine. My eyes are closed and the choice is mine. Ivailo Ruikov GW Sofia, Bulgaria 21
  19. 19. Gebrüder Weiss is currently one of the most successful and versatile transport and logistics companies in the market.A love of mobilityand the courage to trysomething newAlongside factors such as financial auton- logistics and fashionet as well as subsidiariesomy, a long-term business strategy and such as x|vise, inet-logistics, dicall, Gebrüderstrong, tried and tested corporate values, Weiss parcel service GWP and Gebrüder Weissthe business success of Gebrüder Weiss is Rail Cargo make the Group one of the mostguaranteed by its “courage to try something versatile in the market.new”. The transport and logistics providerhas always understood how to adapt to new The company’s aim of continued growth andcircumstances in a flexible manner, combin- becoming one of the best in the industry ising established practices with new ideas being pursued by all divisions. However, theand constantly reviewing its portfolio. key to success mainly lies in the ability of the individual divisions to interact, complementThe service range currently extends from inter- and profit from each other effectively.national transport by road, rail, sea and air tocomprehensive logistics solutions covering the A carefully thought-out, flexible network hasentire supply chain of its customers. Apart thus been created, which enables Gebrüderfrom many world-wide branches, also highly- Weiss to face the growing challenges of thespecialised brands contribute to this extensive logistics sector with innovative solutions andservice portfolio: industry solutions such as to continue to optimise existing networkstectraxx, automotive logistics, leisure+sports and structures. 23
  20. 20. Land transport Logistics Air & Sea Parcel service Brands Integral transport solutionsLand transport forms the backbone of the traditional com-pany Gebrüder Weiss. 70 per cent of the Group’s overallturnover was generated by this division in 2011 represent-ing over 706 million euros. 87 branches throughout Europehave contributed to this success, as well as a forward-looking, international focus, the continued developmentof platform transport and a large team of highly committedemployees. Another key factor for success is the strongpartner network: Gebrüder Weiss has been cooperatingwith the majority of its partners for several decades.In addition, the company is one of the founding membersof the System Alliance Europe (SAE). Turnover in the land transport sector increased of October and November when unprecedented yet again due to stable to positive economic daily quantities were processed. The GW organi- development in Gebrüder Weiss’ core markets. sation displayed an excellent ability to work Growth amounts to more than 10 per cent com- under pressure during this period in various pared with the previous year. Gebrüder Weiss locations in Austria. also made significant progress last year in terms of quality with GW pro.line. The GW pro.line catchword: Can you provide an initial summary? What was the highlight of 2011? Production associated with our wide range of One of the obvious highlights was the launch of direct transport services has proven effective GW pro.line in March 2011. This was an impor- and operates smoothly with the integration tant milestone in the continued improvement of internal and external platforms. The costs of our general cargo services in Europe. Also have been in line with the market. GW pro.line worth mentioning is the successful handling of provided additional impulses which support quantities during the extremely strong months the excellent development of our general cargo transport services in Europe. 24
  21. 21. Walter KonzettHead of Product Management Land TransportWhat does the term independence Reference projectmean for your sector? With GW pro.line, Gebrüder Weiss has beenIt indicates the confidence of our customers in connecting its customers since 2011 to centrala highly competitive industry. It also refers to and peripheral areas throughout Europe in anthe financial success guaranteed by the highly even more efficient manner. GW pro.line is theprofessional employees working on a corpo- new, high-quality product line in land transportrate basis within the seamless GW organisa- with daily departures, clearly defined tran-tion. However, independence also signifies sit times and specified quality standards. Allstrong, long-term international partner rela- groupage transport is therefore united undertionships and networks. Our high level of com- one single brand name throughout Europe. Amitment to the network was acknowledged by comprehensive network of branches and part-the silver and bronze Partner of the Year 2010 ners guarantees a seamless service over 10.5awards granted by the SAE in May 2011. million square kilometres.What will 2012 bring?If only I knew! (laughs) Volatility will probablyremain in the markets but I believe that the situ-ation will be significantly better than has beenpredicted for 2012. Personally, I am convincedthat the land transport sector of GebrüderWeiss will be able to face the challenges of2012 in an innovative, offensive manner. 25
  22. 22. Land transport Logistics Air & Sea Parcel service Brands More than the sum of all the partsThings often have to be done quickly. In many cases,the difference between a successful business and awashout is simply a matter of a few minutes. The magicword is efficiency. From procurement to delivery andfrom individual consignments to mass distribution,orange logistics develops individual solutions for theentire supply chain. Carefully thought-out, tailor-madelogistics solutions and a perfectly synchronised trans-port network guarantee decisive progress. Intelligentwarehouse logistics ensures optimal stock levels aswell as a rapid flow of goods. Targeted outsourcing ofbusiness processes increases efficiency. There are1,000 possibilities. But they all come from one singlesource. Harry Stiastny Head Corporate Logistics Service excellence is one of the basic orange created a basic set-up in this area in order to values, particularly in the logistics field where provide a clear presentation of customer individual solutions are tailor-made for each processes. customer. Gebrüder Weiss set new standards last year in the field of warehouse logistics, as What is required in order to be successful even confirmed in an interview with Harry Stiastny. during periods of economic crisis? The most important requirement in the case How do you see 2011? of our individual logistics solutions is flex- One of the highlights was definitely the consoli- ibility. We must remain flexible in order to be dation of warehouse logistics Product Manage- able to respond quickly to changing customer ment in the second half of 2011. In this field, we requirements. Stiff structures are restrictive in focussed in particular on the issue of process this respect. One of the secrets of Gebrüder optimisation in order to enhance the skills of Weiss’ success is the fact that we are able to our branches. Within the framework of large guarantee satisfaction even during difficult customer projects, we worked intensively with times, thanks to our flexibility. It is also clear, IT tools for supply chain management and have however, that the partnership cooperation with our logistics customers is a success factor, as joint solutions can be developed on this basis under changing market conditions. 26
  23. 23. What does independence mean Reference projectin the field of logistics? The distance between Lauterach and SingaporeFor us, independence means that we are able is 10,220 kilometres as the crow flies. Theto create and implement tailor-made individual Vorarlberg high-tech company Tridonic, whichlogistics solutions rapidly for our customers. specialises in individual light installations,It enables us to be flexible even in terms of adopted a “made in Austria” logistics solutionrequired investments thanks to short decision- in 2011 in order to continue to succeed in themaking processes. booming Asian market in the future. Wolfgang Brunner’s team created an individual warehouseWhat is your outlook for 2012? logistics system for the Tridonic branch in Sin-This year will certainly be marked by market gapore, the Asian hub of the company basedinsecurity and a certain scepticism with regard in Dornbirn. State-of-the-art warehouse man-to the global economic situation. Emphasis will agement systems and intelligent IT processesbe placed on sales, with an increased focus in according to European standards help Tridonic2012 on the customer value chain. Of course, to respond effectively to the leading markets inwe will also continue to work on the optimisation Asia, Australia and New Zealand. The assign-of existing business. Furthermore, one of our ment in the southeast Asian city state is a firstcore themes will be the continued development for Gebrüder Weiss: For the first time outsideof process know-how. Europe, picking takes place voucherless. 27
  24. 24. Land transport Logistics Air & Sea Parcel service Brands Orange air and sea presenceGW Air & Sea, the air and sea freight division ofGebrüder Weiss guarantees orange presence onthe oceans and in the air. Whether it is Frankfurt,Chicago or Shanghai: all major air cargo hubs arecovered by Gebrüder Weiss’ services. Sea freightcan be shipped from any port - worldwide. GWcharters fixed spaces on major routes and thusprovides a reliable storage space guarantee.The monitoring of goods by means of modern ITsystems and unified quality standards guaranteecustomers a high degree of transparency andplanning security. Joe Lässer Director Air & Global Network Not only has Gebrüder Weiss Air & Sea fully is also due to economic reasons: in the context recovered from the global economic and of our uncertain worldwide economic situation, financial crisis, it has also emerged stronger: many companies have transferred their transport Based on the consolidated turnover of 236.8 routes from air to sea. The complete relocation million euros, 2011 was by far the best year of the previous forms of transport has not yet in the division’s history. This corresponds taken place as a result of the adaptation of the to growth of 9.4 per cent. “This success has supply chain. Many companies have remained been possible thanks to the strength of our loyal to sea routes. global network,” confirms Joe Lässer in the interview. What is the situation with regard to the expansion of the orange network? What was the highlight of 2011? We have expanded our service portfolio in the An important milestone was the expansion of USA with the takeover of three companies: the the South American network through our global new location in Boston is extremely important business partner Röhlig Logistics. Our con- for transpacific transport between China and stantly expanding Air & Sea network is playing Europe. Our South American hub is in Miami. an increasingly important role within the Group. We are also now able to offer comprehensive Sea freight, in particular, has seen strong customs services in the USA. With the acquisi- growth in recent years. Transport volumes tion of the transport specialists JHB Express increased significantly in 2011. This success in Tokyo and Osaka, we have also become a fully-fledged, internationally aligned forwarder in Japan. 28
  25. 25. Independence is extremely important for resources development. We have implementedGebrüder Weiss. How can this value be applied successful programmes in this context overin every-day business? recent years and are currently inspiring a con-Independence for me also relates to the indi- siderable number of high-potential candidatesvidual within his decision-making area. As a to join our company. We prepare existingservice company, we rely on making quick employees as far as possible to deal with thedecisions. We encourage our employees in increasingly complex tasks presented in ourthis respect, in accordance with the regulation international network.of approval powers. I am therefore convincedthat our staff’s independence contributes sub- Reference projectstantially to corporate success. The orange network created even closer links in 2011 with the continent of the future, Asia.What are the plans for 2012? The joint venture Weiss-Röhlig acquired theThere are some exciting projects ahead. We will Japanese logistics specialist JHB Expresscontinue to invest in the Far East and are cur- based in Tokyo and Osaka. Weiss-Röhlig Japanrently developing Vietnam as a Weiss-Röhlig quickly integrated the company and is continuingcountry. We would also like to promote our its air and sea freight business seamlessly. Allrelatively new but already extremely success- employees continue to work for the joint ven-ful Project and Break Bulk business on a global ture. In addition to boosting our inner-Asianscale. In order to develop high-capacity trans- transport services, the increase in capacity willport in south-eastern Europe, we also intend be particularly beneficial for our major tradingto make more use of the Danube as a traffic partners in the USA and Europe.artery. I am also delighted that we are enjoyingincreasing success in the area of global human 29
  26. 26. Land transport Logistics Air & Sea Parcel service Brands Having a passion for providing excellent servicesThe Gebrüder Weiss parcel service (GWP) is themaster of all classes. In the field of domesticparcel services, GWP provides a comprehensive24-hour service for parcels up to 31.5 kilogrammesfrom Lake Constance to Lake Neusiedl. As a partnerof DPD, GWP looks beyond the horizon and linksAustria to the international parcel service. Allservice standards, such as online proof of delivery,seamless Track & Trace as well as automatic parcelinsurance, are fulfilled by GWP with the samelevel of reliability as the Austrian market leader. Parcel services are in vogue: the courier, What was your highlight in 2011? express and parcel services (CEP) division That was certainly our B2C project with BIPA, was able to gain four per cent in 2011 with where we are currently shipping 4,000 parcels consolidated net sales of 122.1 million euros. a month. We also strongly focussed on sustain- These great results also reflect the high ability in the past year. For example by sending motivation of our staff, explains Andreas 30 per cent of all invoices by e-mail and offering Winkelmayer in an interview. regular fuel-saving training sessions for our truck drivers. A further highlight for me was the Marco Polo programme, offering our employees the opportunity to gain valuable experiences abroad. How important is independence in your field of work? Independence leaves us room for manoeuvre, which we use for creative and courageous decisions – always in the sense of customer service, as is the case with our “primetime” product. We can listen and respond to the market better than others, because we are free to act without any dependencies. 30
  27. 27. Andreas WinkelmayerGWP Managing DirectorCan success only be measured in numbers? Reference projectNo, it can also be measured by the level of From shampoo and baby food to flip-flops:employee and customer satisfaction. Only 8,500 products of the Austrian perfumery chainhappy employees contribute to the success BIPA have been stored in the GW Maria Lan-of a company. We have a real passion for zendorf branch since June 2011. On a surfaceproviding excellent services and for that of 1,500 m ² , the BIPA products are picked andreason there is nothing more valuable to packed, before handing them over to DPD. Theus than positive customer feedback. And it all-round, carefree package, which is a matterseems we are doing things right. of course at Gebrüder Weiss, is rounded off with paper board containers as well as deliveryWhats coming in 2012? and return slips that were specially designed inWe intend to expand our B2C business, for magenta, according to BIPA’s corporate design.example by intensifying our successful coop- Due to a sophisticated logistics concept, haireration with BIPA. And in a sustainable manner. spray, shower gel and deodorant arrive at theirWe want to increase our shipments by rail. But destination within two days. For Gebrüder Weiss,above all, we are committed to our ethos of BIPA is the first customer in the field of B2C –“service first”. This means we will satisfy our and thus the first milestone on the way to newcustomers needs to the last detail. What we business models.do, we do right – also in 2012. 31
  28. 28. Land transport Logistics Air & Sea Parcel service Brands Consistently good advice rather than continually wrong numbersdicall, the call-centre subsidiary of GebrüderWeiss offers B2B services in the inbound,outbound and training sectors, exclusivelyin Austria. Florian Maurer dicall Managing Director The orange Customer Care Centre offers Florian Maurer on the successful expansion online professional advice for all areas of of dicall’s business: business: from potential analysis, customer “The results in 2011 were very positive,” says satisfaction surveys, sales preparation, con- Florian Maurer. In the inbound sector, the previ- sulting services and order processing through ous year’s high standards were maintained. In to complaints, info-hotlines, repair logistics the outbound sector, new reference customers and training for telephone service providers. could be won. “We were able to position our- Whether inbound or outbound, the customer’s selves really well in 2011 because our services wish is dicall’s command. are based exclusively in Austria.” A logical and local approach give dicall a clear lead in terms of quality. “We represent our customers’ com- panies at the highest level,” explains Maurer. In 2012 dicall is continuing to focus on increasing its international presence in cooperation with GeoPost, DPD’s express and parcel service provider in Germany. “But above all we want to remain a reliable and competent partner for the Austrian market,” says Maurer. 32
  29. 29. Gebrüder Weiss’ sports industry solutionIn the Olympics, the most important thing istaking part. However, with leisure+sports logistics,the Gebrüder Weiss solution for the leisure andsports industries, customers are real winners –always. Klaus Bannwarth Product Manager leisure+sports logistics Manufacturers and retailers benefit from leisure+sports logistics more widely. “We are logistics know-how, platform logistics, making very good progress and we will continue returns management and IT solutions for to be systematic in our pursuit of success.” the sporting goods industry. In 2012 the main event will be the Olympic Summer Games in London – a ‘home match’ Review and outlook from Klaus Bannwarth: for Bannwarth and his team. “During 2011 we continued to expand our customer base and win new business in south-eastern Europe,” says Klaus Bann- warth. “Turnover from existing customers of leisure+sports logistics remained stable.” The sports and leisure industry has not completely escaped the effects of the economic crisis, especially in Hungary, reports Bannwarth: “its impact on people’s purchasing power is notice- able.” The Gebrüder Weiss cycle team’s victory in the Tchibo Cup did, however, help promote 33
  30. 30. Land transport Logistics Air & Sea Parcel service Brands GW removes the last barriers for customersWith Schengen Agreement, borders withinEurope have been more or less abolished – butonly more or less. For customers of GebrüderWeiss’ customs experts, there are no morebarriers – and that’s the case worldwide. Thomas Zeillinger Head of Customs at GW Decades of experience facilitates easy cross- since the introduction of e-zoll in 2006,” Thom- border business. All customs formalities and as Zeillinger is delighted to report. “This con- goods declarations are handled promptly, reli- solidates our position as market leader in the ably and in the most efficient way. customs clearance business and underlines the outstanding work and expertise of all our sub- Thomas Zeillinger on the challenges facing the sidiaries – without them, this success would not customs services division: have been possible.” A key topic over the past “At Gebrüder Weiss Austria we crossed the year has been Croatia’s entry into the EU in July 300,000 mark in 2011 with 313,672 electronic 2013. As Gebrüder Weiss is considered a model customs declarations processed – a record business by the Austrian authorities, a delega- tion consisting of high-ranking representatives from the Croatian customs authorities visited Gebrüder Weiss to look at customs procedures from a business perspective. 2012 will be just as challenging. “We want to raise the standard of our services even higher, despite the eco- nomic crisis,” says Zeillinger. “In 2012, too, we will consolidate our reputation in the market, due to our customs expertise.” 34
  31. 31. For me, it is essential to stay true to my inner self without being controlled by others. Vojislav Jevtic GW Maria Lanzendorf, AustriaIndependence: idealsituation when youcan switch off yourphone, take yourfishing rod and treatyourself to somedays of relaxing.Petru MihaiesGW Arad, Romania I have the freedom to make my own choices, but must be willing to live with the consequences thereof. Erich Neupert GW Wolfurt, Austria 35
  32. 32. Land transport Logistics Air & Sea Parcel service Brands State-of-the-art logistics solutionsForward-looking businesses need state-of-the-artsolutions. The logistics experts from x|vise advisefirms at every stage of their projects, from initialplanning and consultation through to logisticsmanagement support. Harry Stiastny x|vise Managing Director When it comes to designing intelligent con- says Harry Stiastny. For one Vorarlberg building venience concepts or efficient warehouse supplies manufacturer, we produced a tailor- logistics, the x|vise team has many years made simulation tool to optimise transport of experience to offer. costs. For the Vienna building supplier Sochor, the x|vise team handled the entire warehouse Review and outlook from Harry Stiastny: and process planning, including management of “2011 was an exciting year for us because we traffic flow through the plant. In addition to pro- were able to establish ourselves more firmly in duction logistics, the focus for 2012 is on the the field of production logistics consultation,” development of our general planning services for warehouse logistics, so that x|vise can guide its customers through the whole process from needs analysis through to project management and implementation. The core Austrian market will be extended, but also, as Stiastny explains: “We want to look beyond borders and remain a trendsetter in our field.” 36
  33. 33. Efficient processes and modular services from Brazil to ChinaIn 80 countries around the globe, medium-sizedbusinesses and large concerns rely on the trans-port management system TMS, produced by inet-logistics, a subsidiary of Gebrüder Weiss whichwas founded in 1999 and is based in Dornbirn,Austria. Wolfgang Erhart inet-logistics Managing Director It provides supply chain partners from Brazil to China with efficient processes and modular services in one single-source system. Wolfgang Erhart on the development of inet-logistics: “We were very successful in 2011, taking another step towards increasing our international pres- ence,” explains Wolfgang Erhart. On the one hand, inet-logistics expanded our subsidiaries in Thailand, which provide development, test and support services, and gained an additional sales subsidiary in China. On the other hand, firms exceptional reliability. “Our customers trust in Brazil, South Africa, Singapore, Italy and the us with their core business and we want to Netherlands are now using inet-logistics’ online further strengthen this confidence,” explains transport management system, which is based the Managing Director. in Vorarlberg. “In 2011 we managed the leap over the Atlantic,” says Erhart. In 2012 Erhart and team want to focus more on large customers and a global rollout. To lift the business up to the next level, this year inet-logistics is aiming for 37
  34. 34. For me indepen-dence meanshaving a clearidentity and alsothe freedom tothink and actoutside the box.Alexander Kieslingerx|vise, Lauterach, Austria 38
  35. 35. Land transport Logistics Air & Sea Parcel service Brands Specialist solutions for the futureThe comprehensive trouble-free solution forhi-tech businesses: tectraxx offers specialistsolutions for sensitive and complex logisticalchallenges of the future. Bernd Breugem Head of Business Unit tectraxx In addition to standard transport and distri- Bernd Breugem sums up the last year: bution tasks, tectraxx brings added value to In 2011 tectraxx focussed on further develop- the hi-tech sector in the area of supply chain ing its high-value transport solutions through services. Add-on services such as call centres, comprehensive on-site services. tectraxx consulting services and invoice processing has also refined its home delivery services. all form part of the reliable tectraxx brand. “This confirms that, as experts in this area, we offer our customers great added value,” says Bernd Breugem. Together with partners from the Teneso network, the technical distribution branch was able to expand once again and in 2012 Breugem and his team want to further advance their services in this area. Thanks to tectraxx expertise and its own IT development, this year the repair logistics team were also able to offer improved transparency in the whole delivery process. “The combination of services offers an attractive package of unique, high- value solutions. For tectraxx this will be another stage in our development in 2012,” explains Breugem. 39
  36. 36. Land transport Logistics Air & Sea Parcel service Brands Expert solutions for railway logisticsMaking the railway the future is themotto of GW Rail Cargo, the railtransport member of the orange family. Walter Dolezal GW Rail Cargo Managing Director Every year since 1993, almost a million tons total of 800,000 tons of freight were handled by of freight have been transported by this en- GW Rail Cargo. In 2012 Dolezal and his team vironmentally friendly, low-carbon method – will focus again on southern and south-eastern not just in Austria, but in the whole of Europe. Europe, working closely with European rail And completely unaffected by traffic jams. companies. “In 2012 GW Rail Cargo will con- tinue to stand for expert solutions in the field Walter Dolezal on developments at of railway logistics,” says Dolezal. GW Rail Cargo: For GW Rail Cargo, 2011 saw a large contract from the oil industry, with 60,000 tons of the aviation fuel kerosene being transported to Schwechat near Vienna and 35,000 tons being transported to Munich airport. The procedure involved the exact coordination of loading times at the Slovenian port of Koper, train routes and unloading time slots at the storage facil- ity in Munich. “Both contracts were carried out to the complete satisfaction of the customer,” Walter Dolezal is pleased to report. In 2011 a 40
  37. 37. Top-class modern logistics servicesThere’s more to a modern car than just HP and cc;there is also a whole load of logistics involved. auto-motive logistics, Gebrüder Weiss’ competence andsolutions centre for the automotive trade is leadingthe way for modern logistics services. Kurt Pichler Head of Business Development Automotive Europe’s most renowned manufacturers, wholesalers and retailers rely on its efficient supply chain management. Review and outlook from Kurt Pichler: “In 2011 our priority was to retain and con- solidate our existing position,” explains Kurt Pichler. With plenty of new customers, new markets are opening up for us, above all in south-eastern Europe and in the area of full truckload traffic (FTL). There have also been interesting discussions in the areas of general cargo and inbound traffic. For 2012, Gebrüder selling activities and key accounting. “We want Weiss automotive logistics is setting its sights to penetrate more deeply into the automotive on increased business from existing customers. sector and impress new customers with our Moreover, the focus will be on winning new competence in this specific, challenging field customers in central and eastern Europe, cross- of business,” says Pichler. 41
  38. 38. In my opinion, time,freedom, equality andhonesty towards othersare the most valuablecommodities. I moveforward both in myprivate and businesslife by discovering andtrying out new thingsas I go along.Annamária DuzmathGW Dunaharaszti, Hungary
  39. 39. Independence to me is the freedom to make decisions which will effect your own personal way of life as you choose to live it, without the oppression or dictation of a so-called higher governing or dictatorial power. Mark McCullough Weiss-Röhlig Chicago, USAIt is important forme to shape myown life. We aloneare responsiblefor the course ofour lives.Sonja DornerGW Kennelbach, Austria Over the years I have found some mentors at GW who helped me on my path to success. In our industry, success is only possible being part of a team. Because being independent doesn’t mean that you have to do everything alone! Andrei Ene GW Bucharest, Romania
  40. 40. Independence always takestwo: one to enjoy it and oneto allow it to happen.Everyone wants to be able to behave in a free middle of nowhere, and can finally forget alland autonomous way. But what does indepen- the stresses and strains of urban life and takedence actually mean? How does it manifest a rest from work. At last there’s no alarm clockitself? And how can it be maintained? to interrupt your deep sleep every morning, no set time to get to the office, no meetings, noFree at last! Everyone knows that great summer travel plans and no business trips – at least notfeeling you get when the rippling sea you’ve for a week or two. Independence and relaxation:been eagerly anticipating suddenly appears that’s what millions of Europeans want fromon the horizon after hours of driving. The mere their summer holidays year after year. Holidayssight of that distant blue ribbon awakens long- are the loveliest time of year for many peopleforgotten memories of past holidays. Likewise, and the time when they generally succeed ineveryone knows and loves the exciting and achieving the desired sense of independenceexotic scents of foreign cities, or the sense of and relaxation. However, closer examinationfreedom you experience when you’re just a shows that more and more people and organ-stone’s throw from your mountain shelter in the isations are struggling to achieve the same in 45
  41. 41. John Donne (b. 22January 1572 inLondon; d. 31 March1631 in London) wasan English writer and their day-to-day lives and activities. Everyone pendence is considered to be something ofthe most influential wants to be able to behave in a free and autono- fundamental value, not only in the national andof the metaphysical mous way. But what does independence actu- political sense, but also in an economic context.poets. His worksinclude sermons, ally mean? How does it manifest itself and how Every company is striving to make a commercialreligious poems, does it become apparent? And what can you profit without being constrained by directives;Latin translations, do to achieve, protect and maintain your own establish an organisational culture that enablesepigrams, elegies,songs and sonnets. independence? It’s time to take a closer look at every link in the chain to function and work atSource: Wikipedia a fundamental concept of modern life. its best; and invest in long-term visions, rather than having to respond to short-term currency Freedom, not isolation fluctuations. “No man is an island, entire of itself; every man is a piece of the continent, a part of the main.” It’s a marathon, not a sprint John Donne, an English poet who philosophised The route to independence is generally not a about the metaphysical phenomena of human sprint, but a marathon. Only people who save existence in the 16 th century, was already well their strength and have something in reserve acquainted with the peculiar characteristic of for times of need will be able to make the surge human freedom almost 500 years ago. Com- at the decisive moment and reach their goal. plete independence is almost impossible in the After all every freedom must be fought for. When age of global networking, whether it is through Thomas Jefferson gained independence for his social networks on the internet, such as Face- country in 1776 and made his preamble to the book, Twitter and Xing, or through economic King of England, he was laying the foundations integration in the global market. And yet inde- for what is today the most powerful and rich- 46
  42. 42. independenceNo man is an island, entireof itself; every man is apiece of the continent,a part of the main. Thomas Jefferson (b. 13 April 1743 in Shadwell near Char- lottesville, Virginia; d. 4 July 1826 at Monticello near Charlottesville, Virginia) was the third President of the United States (1801– 1809), the principal author of the United States Declaration of Independence and one of America’sest nation in the world – the United States of another. Violent conflicts are often the result most influential politi- cal philosophers.America. He said that the dependence of the of this kind of activism. In the age of global Source: Wikipediathirteen colonies on Great Britain was hindering networking and the interconnection of nationstrade, bringing corruption into the administra- and societies, it’s the end of the road for thetion, torpedoing justice and impeding the politi- old idea of the independent state. More andcal process. Enough reasons to throw down the more countries are giving up elements of theirgauntlet to London, Jefferson decided, as he sovereignty to supra-national organisationsdeclared the USA to be independent in the mid- such as the European Union (EU), the UN or,dle of the bloody chaos of war. In international in times of financial crisis, the World Bank.law, sovereignty is defined as the fundamental Countries can often achieve more when theyindependence of a country from other countries work together rather than pursuing an isolatedand its right to rule on matters relating to its own desire for absolute independence. The morenational constitution. Even today, nations are we cooperate at international level and thestriving for independence and the right to con- more intensive this is, the less independenttrol their own future. The United Nations (UN) we are, but then there is also less danger ofgrants independence to every nation – at least violent conflicts being played out. The EU,in theory. Nonetheless independence has its which comprises a group of independentown cost. countries and economies, was established in the wake of the horror of the Second WorldRemaining independent together War on the basis of just this belief.Friction is created when the independenceof one party restricts the independence of 47
  43. 43. independenceImmanuel Kant(b. 22 April 1724in Königsberg;d. 12 February 1804in Königsberg) was The boundaries of independence role in social processes. This has long beena German philoso- Independence is not an end in itself. Like in an true, not only in politics.pher from the Age orchestra, where every instrument gives up aof Enlightenment.He is one of the part of its independence for the benefit of musi- Independence isn’t given to us for free.most influential cal harmony, countries must also make com- Success is a prerequisite for independence.exponents of West- promises from time to time like all other social Simply put, you can only act, live and manageern philosophy.Source: Wikipedia structures. Parliamentarians, for example, are matters free from interventions if you can afford guaranteed an independent mandate in most to. When young adults gradually break away democratic countries. Whether they rely on this from the parental home, they can only reach in a vote or whether they feel the compulsion their desired freedom in the long-term if they to vote, depends on each individual. Philoso- can provide their own food, a roof over their phers have been racking their brains about the heads and everything else that comes with the boundaries of independence for many hundreds adult world. of years. Immanuel Kant, for example, saw independence as the opportunity for people to A country is no more in a position to do without determine who and what they are in their capac- partnerships, whether of a strategic, political ity as intelligent beings. Striving too hard for or commercial nature, than a company is. The independence can lead to self-determination stronger the partnership, the more impressive becoming a problem – particularly when it is the external impact. Often all that is needed viewed from a social perspective such as isola- is cooperation with competitors. In times of tion. Living together is only possible when peo- densely networked international economies and ple have the opportunity to play an independent the eagerness for short-term profits in many 48
  44. 44. Anyone who thinks in generations is not looking for quick wins.equity markets, the value of independence is in a parent-child relationship. It also requirescatching on more and more in people’s minds. dependability. Can I trust the other person withAnyone who doesn’t think in quarters but in enough personal responsibility to let them livegenerations is no longer looking for a quick win independently? Will I manage to leave my desireon the stock markets, but instead is looking for for control to one side for a moment when thesustainable solutions in order to preserve their other person is striving for independence?independence. Today, strong partnerships and Independence always takes two: one personcollaboration guarantee an individual’s inde- to enjoy it and another to allow it to happen.pendence in more and more market sectors. It is not only to be found on the beach or in an Alpine hut.No independence without dependabilityAfter all independence also means being thearchitect of your own good fortune. For exam-ple, the more successful a division of a com-pany is, the more customers it attracts or themore turnover it generates, the more likely headoffice will let it have a free rein with its projects.It is also fair to conclude that a departmentcan demonstrate more success when it can actindependently and flexibly. Granting anotherperson independence has a lot to do with trust,and not only when it involves a conflict situation 49
  45. 45. Independencerequires strongpartnershipsAn independent person is someone who strives to act and grow, as well as maintain a strongfor freedom and autonomy, and who needs presence on the market. This improves thetheir own space in a partnership. However an independence of all partners that are involved.independent person is also someone who hasa partner by their side to give them encour- Over the last few decades, Gebrüder Weissagement and complement their strengths. has formed a tight partner network through-Effective partnerships profit from both. out Europe that is as close to the market and as flexible as possible, and, above all, offersFor Gebrüder Weiss, independence and part- regional expertise. The objective for eachnership are not contradictory. Autonomy has collaboration is to bring together the bestgiven the company the opportunity to follow its from all systems and divide up the activitieslong-term vision. However joint partnerships, and areas of responsibility in a sensiblecollaborations and strategic alliances can also manner. That’s the only way for us to providemake use of the synergies and strengths of a an all-round and efficient service to our sharedcollective group. This extra benefit is worth customer base. On the following pages, fourtaking a look at. Partnerships protect the com- long-standing partners, representing all GWmercial strengths of the group and can improve partners, give their thoughts on independencethe profitability and competitiveness of the and partnership, and present their experiencescooperating companies. In this sense, the of cooperating with Gebrüder Weiss.concept of a partnership means extra freedom 51
  46. 46. Partners 35 years of working in partnership – a success storyGebrüder Weiss and Hellmann Worldwide Logistics have been work-ing together since 1 October 1977. Initially they collaborated on trans-port operations from Hellmann’s offices in northern Germany to andfrom Austria. In 1991 Hungary was added, followed in 2008 by fiveother countries where Gebrüder Weiss is represented. What makes a partnership of independent companies last over many decades? It’s down to the many similarities between the two companies. Gebrüder Weiss values entrepreneurial inde- pendence in exactly the same way that Hellmann does. We are proud to be a family-owned company in which sustainability plays a hugely important role. The company will be passed on to the next generation and that gives security to its employees and customers. Swift decision-making processes and the ability to operate the business freely make us successful in a market that seems to be changing continuously and ever more quickly. We have also been joint members of the System Alliance Europe (SAE) since its foundation. Hellmann Worldwide Logistics GmbH & Co. KG Such a long association creates confidence. The employees of Hellmann Worldwide Logis- both companies know each other and take part in joint work- tics is one of the leading shops to continually improve processes. The regular measure- global logistics providers. ment and evaluation of quality and development of common tar- The company was estab- lished in 1871 by Carl Hein- gets strengthens the sense of community and the unconditional rich Hellmann as a one-man desire to give an outstanding performance. Over the years, operation and today is man- many friendships have emerged. What could be better than aged by the fourth genera- continually working on this basis to make improvements for tion – Carl’s great-grandsons the benefit of our customers. Jost and Klaus Hellmann. Hellmann owns 211 branch Klaus Hellmann offices in 48 countries and Managing Partner employs 9,228 people world- wide. Its head office is in Osnabrück, Germany. 52
  47. 47. Enough room for well-capitalised and long-established independent playersOur partnership with Gebrüder Weiss is long-standing and verysuccessful. We have developed joint services together basedon daily departures between the UK and Austria, Bulgaria, Slovenia,Croatia, Romania, Hungary, Slovakia and the Czech Republic. We are both members of Systems Alliance Europe, a groupage network of independent companies around Europe, sharing cer- tain IT and ISO quality standards and communicating via an inter- net-based track and trace system. This collective network enables us to offer competitively priced global transport solutions, com- bining market coverage as wide as any multinational competitor whilst retaining the advantage of genuine local market knowledge. The fact that we have worked with so many of our partners around the world for many years suggests that independence within a co- operative framework suits our business and suits our ever growing customer base. The polarisation of the logistics industry is not something that unduly worries us, because the more mergers andDavies Turner acquisitions there are amongst international freight and logisticsis one of the UK’s leading companies, the more room it leaves for well-capitalised and long-independent freight forward- established independent players to offer services that customersers. With headquarters in cannot get elsewhere. The essence of such companies is thatLondon and seventeen other owners, staff and management are working closely together. Thisbranches across the UK makes for great motivation at all levels, and speed of decision-and Ireland, the still family- making. The bigger the major multinationals become the better,owned company employs because they leave economic areas that are not suitable for themmore than 750 people. to take on but which we can move into. Freight consolidations andDavies Turner was founded niche markets are just two examples. We believe that there arein 1870 by Alfred Davies going to be many such opportunities for us over the next few years.and is now run by his great-grandsons Michael andPhilip Stephenson. Michael Stephenson Joint Managing Director 53
  48. 48. Partners The recipe for success for companies that are built to lastThe freight forwarder Albini & Pitigliani, founded/established in 1945,is now in its third generation of family ownership. The spirit of the found-ers is still alive and widespread among all parts of the company by its coremanagement that is usually selected from within its own ranks: managersand directors have typically spent most of their professional life at theALPI Group and completed many training sessions before getting theirtop positions. Growing our management from within may sound “old style” today but it guarantees that our entrepreneurial spirit is shared by all parties involved. Directors, managers and employees alike are treated as a part of a special team and they are able to communicate this emotional environment to our customers. As a family company, we appreciate the importance of partner- ships and collaboration. In reaching out for business partners around the world, we always look for similarities in the business model and attitude. What we have experienced in our longterm relationship with Gebrüder Weiss is that “family touch” that only great companies can keep for a long time; that mix of deep competence and human understanding that can turn difficult Albini & Pitigliani SpA, matters into simple solutions and tough decisions into smooth generally known as the ALPI agreements. Group, is a leading inter- national freight forwarder We are proud to be a partner of Gebrüder Weiss as we recognise based in Prato, Italy. With the same emotional environment, the same entrepreneurial over 60 offices around the independence and the same long-term approach we express in world and more than 400 our business. That’s the recipe for success for companies that destinations managed, the company ranks among the are built to last. biggest Italian family-owned companies in the logistics Ferdinando Albini industry. Albini & Pitigliani CEO SpA has established best- practice standards in ground transportation, air and sea freight, customs services and supply chain management. 54
  49. 49. Two traditional companies with a long history grow togetherIn 1999, owner-managed companies Gebrüder Weiss and Röhligdecided to enter into an alliance. This partnership has enabled bothsides to build their network together and open joint venture sub-sidiaries in new countries. This exceptionally successful collaborationrecently celebrated its ten-year anniversary. Why does independence play an important role in this partner- ship? Röhlig believes that independence is a major asset. It enables us to retain control over our future and to be free to decide what direction to take. Neither banks nor shareholders should be able to decide this. Gebrüder Weiss has retained its independence even longer than Röhlig. During its history, Röhlig has already experienced how difficult it can be to maintain the status of an independent company when there are non-family shareholders. The current majority shareholder, Thomas W. Herwig, bought back this share of the company in 1994 with the aim of being able to pass on a strong and independent company to his sons. The very successful collaboration between the twoRöhlig & Co. companies Gebrüder Weiss and Röhlig has also always beenHolding GmbH & Co. KG characterised by the fact that we have both wanted to remainSince 1852, Röhlig has been independent. In my view, it is this that has made it so successful.tackling the challenge ofthe increasing complexity For me personally, independence principally means the freedomof global logistics. The core to be able to preserve certain principles – to pursue long-termbusiness of this owner-man- goals as a family-led company and to promote the values ofaged company is sea and trust and fairness. Independence allows us to give our employ-air freight, as well as project ees a great deal of freedom in their decision-making and tologistics. More than 2,000 encourage them in their development.employees from over 70nations work for Röhlig in31 countries. The head office Ulrike Baumis in Bremen (Germany). Chief Human Resource Officer 55

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