GWAVACon 2013: Novell iPrint

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  • 1. Novell iPrint ® Carey Olsen Kai Reichert Product Marketing Manager Senior Product Manager Novell Novell
  • 2. Mobile Life: Anything But Smooth Sailing More iPhones sold than babies born each day 81% of workers use personal electronic devices on the job 2 © Novell, Inc. All rights reserved. Currently more than 110 different devices on Android platform Fewer than 5% of smartphones have security software installed
  • 3. Ride the mobile wave with Novell Secure mobile device management 3 © Novell, Inc. All rights reserved. Mobile file sync Mobile printing
  • 4. Novell iPrint: Product Launch Metrics July 16 – July 23 24 Global unique press articles 95,000+ Views of the iPrint launch announcement on Facebook 9000 Views of the iPrint launch announcement on LinkedIn 3300 First week product downloads 4 © Novell, Inc. All rights reserved. 150+ First week product evaluation requests 1121 “Likes” of the iPrint announcement on Facebook 1261 Views of the iPrint video, “Printing's Not Dead”
  • 5. Printing Today: Still Challenging Branch offices Accounting and secure printing Multiple vendors Virtualization Identity Cloud Desktop (Linux, Mac, Windows) 5 © Novell, Inc. All rights reserved. Consumer driven vs IT driven
  • 6. Novell iPrint is Not New • • Universal printer driver support • Auto driver update • Browser-based setup • Printer redirection • 6 Printer driver profiles Job management © Novell, Inc. All rights reserved.
  • 7. Challenge: Enterprise Printing & Complex Environments • • Multiple locations • Thousands of users and printers from various hardware vendors • 7 World-wide organization Multiple operating systems or platforms © Novell, Inc. All rights reserved.
  • 8. Challenge: Security in the Cloud • How do I know where my data’s been? • How can I control that? • Considerations: – – Potential security breaches – High bandwidth consumption – Time consuming up/downloads – Additional management efforts – 8 Outages = NO mobile print access Regulatory compliance issues © Novell, Inc. All rights reserved.
  • 9. Challenge: Branch-Office Printing Need server-less printing because: – – Don’t want traffic on WAN – 9 Don’t want server at every site Want to configure all these from a central location © Novell, Inc. All rights reserved.
  • 10. Scenario: Branch-Office Printing Administrator can provide: – – Users can install printers from corporate website via browser – 10 Centralized administration of printers, drivers and users Data is routed on local network and not across WAN © Novell, Inc. All rights reserved.
  • 11. Challenge: Helpdesk Involvement Need print environment where users can simply help themselves: – – Don’t want helpdesk to update or change drivers – 11 Don’t want helpdesk to find/install printers for users Don’t want helpdesk involved unless printer is broken © Novell, Inc. All rights reserved.
  • 12. Example: Self-Service Printing Administrator configures print environment No training of users necessary: They use web browser or app Users install printers and drivers with single click of the mouse 12 © Novell, Inc. All rights reserved.
  • 13. The Novell iPrint (Virtual) Appliance Printing not only anywhere but also on any platform Workstations Data Store Mobile Devices IPP-Apache AirPrint Email LDAP Render/Convert Directories eDirectory or AD © Novell, Inc. All rights reserved. IMAP/POP iPrint Core Windows/Mac/Linux 13 Email Printers
  • 14. How Novell iPrint Meets the Mobile Challenge • • Works with your existing printers • Integrates with AirPrint • Gives users consistent printing across devices and platforms • 14 Supports multiple devices Puts all print management in one place © Novell, Inc. All rights reserved.
  • 15. Mobile Printing with Novell iPrint • Support all user devices: – Desktops and laptops (Windows, Mac, Linux) – Mobile devices (Android, Apple) – • Multiple ways to print: – AirPrint support – – – Provide same user experience at home or the corporate office iPrint apps – When connected via wireless/2G/3G/4G to the iPrint mobile appliance Email support – 15 BlackBerry and Windows will follow Devices that don’t have iPrint apps can print by emailing printers directly © Novell, Inc. All rights reserved.
  • 16. Novell iPrint Mobile User Experience ® 16 © Novell, Inc. All rights reserved.
  • 17. Printing from a Mobile Device iPrint Apps 1. Share application data while viewing messages, applications, pictures, etc. 2. Select your printer and print options. 3. Press the “Print” button. 17 © Novell, Inc. All rights reserved.
  • 18. Printing from a Mobile Device AirPrint • • Provides seamless printing capability from home to office • No setup or install • 18 Locale specific Some apps, not all © Novell, Inc. All rights reserved.
  • 19. Printing from a Mobile Device Email • • Integrated mail on your device (old BlackBerries, etc) • 19 Do it from desktop Anything that supports email (Xbox, whatever) © Novell, Inc. All rights reserved.
  • 20. Novell iPrint Works with Other Identities The appliance pulls in any of those LDAP identities 20 © Novell, Inc. All rights reserved.
  • 21. Virtualization Support iPrint Appliance / Virtual Machine • Simple prepackaged iPrint installation(s) – Minimal input required from admin (Password, IP / DNS, …) – Simple interface – hides Linux complexities – Browser-based administration – All clients and tools ready for use • Integrates into any virtual environment and OS • Useful for: – – Small organizations – 21 Branch offices Large installations © Novell, Inc. All rights reserved.
  • 22. Common Questions
  • 23. Licensing and Entitlements Purchase options: – Desktop (Windows, Mac) – Mobile – – – iPrint apps, AirPrint, email support Active Directory integration Enterprise – Includes Desktop and Mobile Entitlements OES customers with maintenance are entitled to the desktop license 23 © Novell, Inc. All rights reserved.
  • 24. Printer Import / Migration • Management console (Miggui) – – • OES Linux NetWare® Bulk printer import (XML/CSV) – • Creation of new printers – 24 See TID7003077 via management console / iManager © Novell, Inc. All rights reserved.
  • 25. Rendering • Local rendering – – • Supports: OpenOffice, image formats, text formats, etc. Uses postscript driver Remote rendering (Windows 7/64 bit) – – MS Office 2010 – • PDF Formats - Adobe Acrobat X (Pro/Standard) HP/UPD (Postscript) Changing driver – 25 Must change both local/remote © Novell, Inc. All rights reserved.
  • 26. User Import • Management console – LDAP import – Import one or more sources from AD and/or eDirectory – Includes user, group and container information – Manage users and groups at the Source – Based on Novell Filr / Novell Vibe – Passwords are not stored in the appliance Note: • This is a one-way operation Creation of users on the appliance – – 26 Creates user and password information Managed locally on the appliance © Novell, Inc. All rights reserved.
  • 27. Import / Export • Essentially a backup of all data on the appliance – – Configuration information (Apache, DNS, etc) – • Printer information (PSM, mobile, etc) Users information (Users, groups, imported sources, etc) Upgrading the appliance – – 27 Install the new version of the appliance Chose the exported data © Novell, Inc. All rights reserved.
  • 28. Differences between Appliance and Novell Open Enterprise Server (OES) ® • Appliance is built on OES11 / SP1 – – Currently has a private tree internally – • Mainly just the Novell iPrint components Uses iManager (just pertinent plugins) Mobile capabilities / AD integration – Will only be available on the appliance • Updates maintained on both • Cluster / BCC on appliance – 28 Expectation is to use VMware facilities © Novell, Inc. All rights reserved.
  • 29. Accounting & Billing • Integrated iPrint Accounting Solutions from: – PaperCut, Equitrac/Nuance • Full iPrint end user experience for printer installation • Secure Print Release with PIN code – Integrate with print stations / on-device • • Integration with existing billing systems • 29 11 Find me / Follow me Printing Paper Saving, Green IT © Novell, Inc. All rights reserved. Novell, Inc. All rights reserved.
  • 30. Futures
  • 31. Novell iPrint… Moving forward 2013 Future 1.0 - FCS • Desktop printing Deployment • Mobile app printing • Follow-me printing • AirPrint support • Printer management • Email print • Appliance delivery • Local rendering enhancements • Active directory iPrint Appliance Adoption • PCL/PS enhancements • AirPrint deployment 1.0.1 - Maintenance • Critical fixes • Windows client updates • BlackBerry app © Novell, Inc. All rights reserved. • UI printer management • Remote rendering enhancements 31 • Printer device visibility • Licensing options • Accounting integrations
  • 32. Corporate Headquarters 1800 South, Novell Place Provo, Utah 84606 32 © Novell, Inc. All rights reserved. 801.861.7000 (Worldwide) 800.453.1267 (Toll-free) Join us on: www.novell.com
  • 33. This document could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. These changes may be incorporated in new editions of this document. Novell, Inc. may make improvements in or changes to the software described in this document at any time. Copyright © 2013 Novell, Inc. All rights reserved. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States. All third-party trademarks are the property of their respective owners.