For thousand years, we were ruled from a Central AuthorityHue, ancient Vietnam imperial palace : http://www.travelloops.com
Self- organization is the default behaviorin complex adaptive systems
Ho Chi Minh City is a is a complex adaptive system(CAS), because it consists of parts (people) that form a system (city), which shows complex behavior while it keeps adapting to a changing environment.
Managers are ordinary people with special powerSources : http://rafrogblogus.wordpress.com/2012/10/11/inside- the- nescafe- plan- in- vietnam/
The ultimate victory in competition is derived from the innersatisfaction of knowing that you have done your best and thatyou have gotten the most out of what you had to give.Howard Cossel, 1918- 1995
10 Intrinsic DesiresCuriosity The need to thinkHonor Being loyal to a groupAcceptance The need for approvalMastery / Competence The need to feel capablePower The need for influence of willFreedom / Independence / Autonomy Being an individualRelatedness / Social Contact The need for friendsOrder Or stable environmentsGoal / Idealism / Purpose The need for purposeStatus The need for social standing 18
The Seven Levels of Authority1. Tell: make decision as the manager2. Sell: convince people about decision3. Consult: get input from team before decision4. Agree: make decision together with team5. Advise: influence decision made by the team6. Inquire: ask feedback after decision by team7. Delegate: no influence, let team work it out 20
Managers are like leaders, they defines constraints, the employees defines the rules