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Wireless Technology Changes The Way Government Works

Wireless Technology Changes The Way Government Works






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Wireless Technology Changes The Way Government Works Wireless Technology Changes The Way Government Works Presentation Transcript

  • How Wireless Technology Changes the Way Government Works Rob Currie, TELUS October 29, 2008
  • Agenda
    • Technological Improvements
      • Networks and Devices
    • Mobility & Government: Today’s View
    • Public Sector Drivers and Mobility
    • Mobile Government – The Art of the Possible
  • Wireless Networks Are Getting Faster 2007 2008 2009 2010 2011 2012 2013 Long Term Evolution (LTE) 50 Mbps+ High Speed Packet Access (HSPA) 7 – 30 Mbps EVDO Rev A 3.2Mbps TELUS & Bell Partnering to Build New National High-Speed Network
      • Processing power
      • Wireless speeds
      • Screen quality
      • Application support
      • Multimedia capabilities
      • GPS enabled
      • International roaming
    Devices Keep Getting More Powerful Mobility Enables Government Transformation
  • Public Sector Adoption of Mobility Applications N=[685,944] The Next Wave Government Leads the Way
  • Next Wave Mobility Apps Address Government Drivers
    • Citizen-Centric Service Delivery
    • Optimizing Efficiency & Productivity
    • Ensuring Safety & Security
    • Addressing the Demographic Challenge: Supporting Public Sector Renewal
  • Citizen-Centric Service Delivery
    • Emergency Information Notification:
    • Official information about emergencies and disasters as SMS public service
    • Wireless AMBER Alerts for Child Abductions:
    • USA Phone subscribers can opt-in at www.wirelessamberalerts.org
    • More than 390 children safely recovered since 2003
    • Medical appointment reminders:
    • National Health Service uses SMS to remind outpatients of appointments
    • Missed Appointments reduced by 33%, translates into savings of £250 million annually
    Many GPS applications (snow removal verification, smart meters, etc.)
  • Optimizing Efficiency & Productivity
    • Arrive on time … Audible turn-by-turn GPS directions for meetings
    • Multi-tasking … Receive transcribed voicemail messages while in meetings
    • Accelerate government … capture and process information remotely (inspection results, audits, etc)
  • Ensuring Safety & Security of Assets
    • Real-time Tracking of Goods, Cargo with Asset Tags
    • Two-way dispatch with GPS-enabled handsets
    • Manage Fleet with in-vehicle GPS modem and capture status of ignition, battery voltage, door sensor, etc
    • Track with a single screen; Create pre-defined zones and auto alert when signal exits zone
  • Ensuring Safety & Security of Citizens
    • Secure remote access to police records and systems  more productive officers and more road presence.
    • Mass Notification  for emergency situations, critical weather information, etc.
    • Alert & Assist  Better security for workers with real-time notification for immediate help and GPS coordinates
    • Offender Tracking  ankle bracelets signal location i.e. enforcing restraining orders
  • Demographic Challenge: Supporting PS Renewal
    • Planning Anytime/anywhere access to government planning information
    • Recruitment Mobile enablement attracts Millennials
    • Development/Retention Provide additional flexibility for employees through work-life balance, mobile tools for knowledge workers
    • Enabling Infrastructure eTools, secure anywhere/anytime access to information, empower managers and execs to manage remotely, virtual teams
  • Mobile Government “The Art of the Possible”
  • Evolution of Location Based Services (LBS)
    • Application Examples
    • Seamless tracking by emergency services (as mandated by government legislation in some regions)
    • Geotagging images and videos
      • Location stamping images and videos
    • Finding the location of people in a contacts list
    • Use of presence information for real-time context
      • Routing to appropriate contact number (office, home, mobile number)
      • Locating the nearest government services
      • Providing proximity alerts when near a specific location
      • Receiving relevant weather/emergency news based on current location
  • Mobile Payments
    • Emerging technology
    • Enables applications like Revenue Collection
    • Allows your mobile phone to be used as a payment method for making purchases, access events or even use public transportation by touching the phone to a reader.
    • In Japan, already 30 million mobile payment subscribers
    • UK running large-scale pilot with subway ridership
  • Key Points - Summary
    • Mobility is already widely deployed for mission-critical applications and solutions
    • Wireless technology is making departments more efficient and productive
    • New capabilities like GPS tracking are introducing new ways of managing your assets effectively
    Mobility is Transformational to Government Service Delivery
  • Questions ? [email_address] Thank You