The Australian Government’s Online Service Delivery Agenda GTEC - Canada <ul><li>Ann Steward </li></ul><ul><li>Australian ...
Australian e-Gov Strategy Coordinated and citizen-focused
New Rudd Government - New Priorities
ICT Review  Increased Efficiency and Effectiveness
<ul><li>Improve ICT governance </li></ul><ul><li>Improve agency capability </li></ul><ul><li>More effective & efficient ma...
Coordinated Procurement  Aggregated buying power ►  Microsoft VSA  ► Telecommunications  ► Desktop computers  ► Office mac...
Green ICT Sustainable Government
<ul><ul><li>Service providers are required to: </li></ul></ul><ul><ul><li>demonstrate environmental responsibility </li></...
e-Government Services Improving Government Interoperability
Method of contact of most recent use of government services Source – Australians’ Use and Satisfaction with-Government Ser...
Use of the internet to contact government in the previous 12 months Source – Australians’ Use and Satisfaction with-Govern...
Australian Government Online Service Point Easier Access to Government Information and Services
 
Addressing ICT Skills Shortages Filling the Skills Gap
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Ann Steward Keynote - The Australian Government's Online Service Delivery Agenda

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Ann Steward Keynote - The Australian Government's Online Service Delivery Agenda

  1. 1. The Australian Government’s Online Service Delivery Agenda GTEC - Canada <ul><li>Ann Steward </li></ul><ul><li>Australian Government Chief Information Officer </li></ul><ul><li>Australian Government Information Management Office </li></ul>
  2. 2. Australian e-Gov Strategy Coordinated and citizen-focused
  3. 3. New Rudd Government - New Priorities
  4. 4. ICT Review Increased Efficiency and Effectiveness
  5. 5. <ul><li>Improve ICT governance </li></ul><ul><li>Improve agency capability </li></ul><ul><li>More effective & efficient management of BAU spend </li></ul><ul><li>Improve ICT skills development and management </li></ul><ul><li>More effective interaction with industry </li></ul><ul><li>Develop a whole-of-government data centre approach </li></ul><ul><li>Develop a whole-of-government sustainability plan </li></ul>Recommendations
  6. 6. Coordinated Procurement Aggregated buying power ► Microsoft VSA ► Telecommunications ► Desktop computers ► Office machines ► Travel ► Accounting services
  7. 7. Green ICT Sustainable Government
  8. 8. <ul><ul><li>Service providers are required to: </li></ul></ul><ul><ul><li>demonstrate environmental responsibility </li></ul></ul><ul><ul><li>conduct testing to demonstrate standards met </li></ul></ul><ul><ul><li>minimised environmental impact and report annually on results </li></ul></ul><ul><ul><li>seek out the use of recyclable materials and investigate the viability of using biodegradable materials where possible </li></ul></ul><ul><ul><li>provide a take-back program for packaging </li></ul></ul>
  9. 9. e-Government Services Improving Government Interoperability
  10. 10. Method of contact of most recent use of government services Source – Australians’ Use and Satisfaction with-Government Services - 2008
  11. 11. Use of the internet to contact government in the previous 12 months Source – Australians’ Use and Satisfaction with-Government Services - 2008
  12. 12. Australian Government Online Service Point Easier Access to Government Information and Services
  13. 14. Addressing ICT Skills Shortages Filling the Skills Gap

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