GS1 Australia  - Grocery & Liquor Industry Presentation in Supply Chain Week September 2011
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GS1 Australia - Grocery & Liquor Industry Presentation in Supply Chain Week September 2011

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Background: ...

Background:
The use of GS1 standards particularly in the area of barcoding has been in widespread use throughout the grocery industry for a number of years. For the grocery industry barcoding started at the consumer unit and then moved to carton level for warehousing and logistics purposes.

Today major retailers are focusing on implementation of electronic messaging to replace traditional ordering methods such as phone/fax and progressively engaging their suppliers in a roll-out program of GS1net™ a data synchronisation catalogue that allows trading partners to share real-time pricing and product information.


http://www.gs1au.org/industry/grocery.asp

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    GS1 Australia  - Grocery & Liquor Industry Presentation in Supply Chain Week September 2011 GS1 Australia - Grocery & Liquor Industry Presentation in Supply Chain Week September 2011 Presentation Transcript

    • AustraliaGS1 Australia - Supply Chain Week 2011 Grocery & Liquor Andrew Steele – GS1 Australia
    • Agenda • Welcome & Introductions • Guest Presenters • AFGC/ECRA – John Cawley • Metcash – Michael Haire • Coles – John Bacon • Woolworths – Val Richardson • GS1 FMCG Industry Update • Recallnet • Barcode Update • GS1 Assistance • Extended Labelling - Wrap up & Close – 12:30pm© 2008 GS1
    • Australia GS1 Australia – An overview
    • AustraliaAbout GS1The global languageof business
    • A history lesson EAN UCC European Article Uniform Code Numbering Council 5© 2008 GS1
    • Global reach, local presence Countries with a GS1 Member Organisation Countries served on a direct basis from GS1 Global Office (Brussels) 108 Member Organisations. 150 countries served. Over 1,000,000 members companies.© 2008 GS1
    • Who is GS1 Australia? GS1 Australia Office at Mt Waverley, Melbourne GS1 Australia Office at Botany, Sydney • Administer & maintain the GS1 System of supply chain standards in Australia • Current membership 16,500 companies across multi-industries • In excess of 18 industry sectors • Over 100 staff in Melbourne & Sydney • http://www.gs1au.org 7© 2008 GS1
    • GS1 has four key product areas Global standards for automatic identification Global standards for automatic identification Rapid and accurate item, asset or location identification Rapid and accurate item, asset or location identification Global standards for electronic business messaging Global standards for electronic business messaging Rapid, efficient & accurate business data exchange Rapid, efficient & accurate business data exchange The network for global data synchronisation The network for global data synchronisation Standardised, reliable data for effective business transactions Standardised, reliable data for effective business transactions Global standards for RFID‐based identification Global standards for RFID‐based identification More accurate, immediate and cost effective visibility of information More accurate, immediate and cost effective visibility of information GS1 Identification Keys  (e.g. GTIN, GLN, SSCC )  Underpinned by and attribute data© 2008 GS1
    • GS1 Recallnet Food safety through global standards© 2008 GS1
    • In June 2009, with leadership from the Australian Food and Grocery Council leading manufacturers, wholesalers, retailers and government agencies started collaborating to establish a single Web based portal for the management of Recall & Withdrawal notifications.© 2008 GS1
    • GS1 Recallnet - Project Overview Move from the To a standards current manual, based, secure, paper form auditable web based portal Developed by ECRA in 2005 11© 2008 GS1
    • GS1 Recallnet - Who is involved?© 2008 GS1
    • At the same time…. The ACCC was undertaking a review of the Australian product recall system The review examined: • The existing consumer product recall system • The regulators involved in its oversight; and • The ways in which the risks associated with unsafe goods can be addressed by suppliers and regulators The review resulted in recommendations by ACCC to improve the recall process • Notification of the product recall • Communication of the product recall to consumers • Retrieval of the recalled product • Closure of a recall© 2008 GS1
    • About GS1 Recallnet Online notification portal enables trading partners to have a direct and secure relationship regarding product recalls & withdrawals Standard form and notification workflow Ensures that only authorised recalls are issued Targeted, secure communication with customers Incorporates notification to regulators (FSANZ, ACCC) Recipients receive recalls immediately and respond Complete audit trail reduces risk and confusion Complete data to enable product removal (inc images & attachments) Easy to use with online help & data valuation for greater compliance Operated on a cost recovery basis by a not for profit organisation© 2008 GS1
    • Recallnet Notification Process RECEIVERS INITIATOR  Retailer (SPONSOR) Initiator Approver Wholesaler Food Service Manufacturer Broker FSANZ© 2008 GS1
    • Easy to use and navigate Broad set of data to  cover multiple  processes Overall progress  tracking Drop down lists,  Mandatory data  online help and  requirements definitions to  minimise data entry© 2008 GS1
    • Targeted Information to Recipients Easy targeting of  notifications to  trading partners Targeted data and  notification to   Recipient specific  FSANZ contacts and  information© 2008 GS1
    • Detailed product identifiers and traceability data Alternate products  identifiers where no  barcode exists Comprehensive  traceability data Image of products  and labels to aid  affected product  identification© 2008 GS1
    • What‘s next?© 2008 GS1
    • Register for GS1 Recallnet ! Register for GS1 Recallnet Please note there is an 8-Week Waiting Period from the time of registration to the time of activation 8 Week Waiting  Become familiar with GS1 Recallnet by reviewing Period waived for  the user documentation companies that  register before  Contact GS1 Recallnet Support if you have any October 31st 2011 questions on 1300 366 033. Free weekly webinars This is also a great opportunity to review your Recall Plan, processes, insurance covers etc© 2008 GS1
    • Australia Numbering & Barcoding
    • Are you scared of bar codes? 22© 2008 GS1
    • ITF-14 Logistic GS1-128 Label Level 3 EAN/UPC EAN/UPC Logistic unit Level 2 Grouping of retail items Level 1 Retail item© 2008 GS1
    • Why is there a ongoing requirement for annual testing? The GS1 General Specifications recommend verification at each label print run, as each run can produce significantly different results due to inks, substrate, color density, print methods etc. Annual testing is considered a reasonable compromise to more frequent testing. Because packaging and print runs can result in changes to the barcode quality, GS1 Bar Code Verification reports are only valid for a 12 month period. In 2009/10, 9% of barcodes presented were rejected by GS1 without further testing and a further 12% failed when tested. This amounted to approx 20,000 barcodes that would have translated to potentially millions of products that would not have scanned at POS or at retailers DC’s.© 2008 GS1
    • When to change a GTIN? General rule is: “Where there is a change in the consumer declaration of a trade item then the GTIN should change” Visit www.gs1au.org for GTIN Allocation Rules 25© 2008 GS1
    • Print & Apply Barcode Labelling The Final Frontier of Numbering & Bar coding……© 2008 GS1
    • General Distribution environment Automated ((Cross belt) Carton Sorter Automated Tilt Ray )LevelingSorter Automated Pallet Carton 27© 2008 GS1
    • Pre-Printed Carton Barcode 28© 2008 GS1
    • Mistakes can still happen though X 29© 2008 GS1
    • Print & Apply Labelling It’s all about the process…….. Maintaining consistent label quality requires an integrated quality process incorporating people, processes, procedures and equipment. Major considerations for companies include: • Introduction of quality inspection and assurance practices • Staff should be trained to visually check labels for split bars, label creasing and other print quality issues that might cause the label not to scan • Scanning of the label to ensure readability • Ensure the labelling equipment is serviced and cleaned on a regular basis© 2008 GS1
    • Logistic Unit (Pallet) Labelling for the Australian Grocery and Liquor Industry WIDGETS AUSTRALIA SSCC 393123450000000013 Baked Beans 12 x 410g CONTENT COUNT 09312345000005 20 BEST BEFORE (ddmmyy) BATCH 01.12.05 246813 (02)09312345000005(37)20 (15)051201(10)246813 (00)393123450000000013 31© 2008 GS1
    • Australia GS1 DataBar and GS1 DataMatrix© 2008 GS1
    • GS1 DataBar: Business needs To provide better ways to automatically identify: • Very small items (e.g. syringes, vials, and telecommunications circuit boards) • Variable measure retail items utilising full product identification (e.g. meat, poultry, and bagged produce) • Individual produce items (e.g. apples and oranges) • Sunrise date: 2014 for GS1 DataBar to be accepted in all scanning environments 33© 2008 GS1
    • GS1 DataBar: Small items 34© 2008 GS1
    • GS1 DataBar: Fresh produce 35© 2008 GS1
    • GS1 DataBar: Meat and other variable measure products 36© 2008 GS1
    • Data Matrix key points • Not suitable for all commercial applications • Not for general use for POS • Requires 2D imaging scanner (cannot be read by conventional scanners) • Adheres to specific guidelines 37© 2008 GS1
    • GS1 DataMatrix 38© 2008 GS1
    • QR Code • QR code is a 2D matrix bar code that has gained significant market share and is generally used to allow smart phones to access URL (Websites) • Currently QR code is not a supported bar code in the GS1 standards. However, you can access Technical Specifications for QR at ISO www.iso.org . Please not: these technical specifications do NOT advise of the application to be used, only how the symbol is created.© 2008 GS1
    • QR Code • Work is currently in progress within the GS1 Global Standards Management Process (GSMP) to introduce a GS1 version QR code into the GS1 System for use on consumer packaging to support extended packaging ie (GTIN plus URL). This solution will also support GS1’s currently approved 2D symbol GS1 DataMatrix • QR in GSMP is still in development and it is anticipated that the process will be completed in the coming few months. Note that should this work result in the approval of this symbol into the GS1 standards then it will ONLY be approved for use in this application and NOT for general use with other keys or applications unless Work Requests get entered to do so.© 2008 GS1
    • Extended Labelling Reaching shoppers with trusted data A joint initiative by GS1 Australia and the  Australian Food & Grocery Council© 2008 GS1
    • What is Extended Labelling? Key concept: Consumers access to trusted product information or related services via their mobile phone A consumer has a question  They use their mobile  They receive the answer  about a product they are  phone to scan the barcode  from a trusted source buying. on the label. Consumer/Product Mobile phone Brand/Retailer© 2008 GS1
    • Industry is exploring ways of engaging with consumers via extended labeling… Zeer Myer Kraft Coles Target ShopSavvy Tesco L’Oreal FlyBuys Starbucks Wal-Mart Good Nestlé Guide© 2008 GS1
    • … but the market is fragmented with… Mobile  Websites Portals Crowd  3rd Party  Sourcing Databases Mobile  Apps Different  Different  Different  mobile mobile information barcodes devices sources Some key questions from brands and retailers:  How can we ensure only our approved data is made available to consumers? How can we ensure we develop scalable and interoperable systems? How often will these technologies would change© 2008 GS1
    • Drivers for Extended Labelling Data 1. Consumers 4. 3rd Parties 2. Retailers 3. Government© 2008 GS1
    • 3rd Parties Explosion of 3rd party solution providers delivering Extended Labelling services to businesses and consumers…. But where is the data coming from?© 2008 GS1
    • So where should the data come from? 2010 study in access to allergen data via smart phone conducted with Nestle Data and members of Anaphylaxis Australia Based on 1st generation GS1 GoScan iPhone application Revealed that when it comes to technical product composition data consumers trust data from manufacturers most: 86% … trusted the product label as a source of allergen data© 2008 GS1
    • Addressing the challenge: GS1 GoScan GS1 GoScan is an iPhone application to make trusted product data accessible to by users by scanning a product’s barcode. Data is always sourced from and validated by the Brand Owner. • Allergens • Ingredients • Country of Origin • Nutritional information • Usage and Storage Instructions • Dietary suitability and Certification • Company Data – Twitter, Facebook, etc© 2008 GS1
    • How does Extended Labelling work? GS1 Australia’s Network Product with  Consumer with  GS1 Content  GS1net Brand Owners Barcode Mobile Device Warehouse A single, whole‐of‐ industry source of  trusted, Brand Owner  Authorised Item Data Retailers Government 3rd Parties Agencies© 2008 GS1
    • What is in it for you? Engage with the shopper - influence the buying decision Leverage the promotional opportunities in GoScan Access reporting data on what products are being scanned Reduce consumer demands on Customer Service Avoid duplicating effort & cost in the provision of data Ensure accurate data on your products by 3rd parties Meet the retailer’s data requirements Support the Food Composition Database© 2008 GS1
    • © 2008 GS1
    • What’s next?© 2008 GS1
    • Australia GS1 Australia Services Support for our members© 2008 GS1
    • GS1 Australia Services and Support Phone Support: GS1 Help Desk Site Visits Industry Engagement and Pilots Member Assistance Australia 54© 2008 GS1
    • GS1 Australia Services and Support Member Assistance Access to the Alliance Partner Network Alliance Partners Australia 55© 2008 GS1
    • GS1 Australia Services and Support Member Assistance Alliance Partners GS1 Australia Website Resources ON-line catalogue Community Management Tool 56© 2008 GS1
    • GS1 Australia services and support Member Assistance Alliance Partners Australia Resources Education and Training Online Supply Chain E-Learn Web Classroom Knowledge Interactive Series Centre Sessions 57© 2008 GS1
    • GS1 Australia Services and Support Project Management / Member Facilitation Assistance eMessaging Implementations Alliance Consulting / Partners Implementation Services Australia Supply Chain Reviews Resources Education and Training GS1net Implementations 58© 2008 GS1
    • Where to get further assistance© 2008 GS1
    • What is the Toolkit A comprehensive set of industry tools and best practice designed to maximise pallet label use within the industry. The toolkit contents include: Logistics Labels 2010 Status Report Getting the Best Out of Logistics Labels. Industry Checklist GS1 Logistics Labelling Service Short video on label location for different scenarios 60© 2008 GS1
    • GS1 New Service GS1 in conjunction with industry has developed a new onsite pallet label quality and process assessment service. It includes a pre-questionaire followed by a site visit that will document & assess: – Label Quality – Label Application Process Site visit report will be generated documenting findings, including scan rate, ISO print quality grade and photos of all labels assessed Site visits could be conducted on an annual/bi-annual basis for benchmarking & comparison purposes© 2008 GS1
    • Onsite Assessment Service Label quality • Number of printers (make and model) • Evidence of service or cleaning & maintenance logs or procedures • Adherence to technical specification and industry requirements – ISO Grade & Scan Rate of barcodes on all labels assessed – Bar code height, magnification & other technical parameters • Label, including product information has been formatted correctly – Correct company prefix used to create SSCC Label Application Process • Is the label applied automatically online or manually • Has the label been applied within industry requirements (show videos) • Has the label been applied to the correct pallet • Is the product information correct • Is any part of the label scanned prior to despatch© 2008 GS1
    • Onsite Assessment Service Service has been designed to cover 99% of the major issues reported by retailers • Label position incorrect 28.8% • No label in use 19.3% • Duplicated/Different SSCCs 14.8% • Damaged Label 11.6% • Will not Scan 11.0% • Under Stretch Wrap 9.2% • Pallet Label on 1 side only 2.5% • Incorrect Product Label 1.9% • SSCC number already used in last 12 months 0.5% Service cost is variable depending upon number of printers to be assessed • 1-4 printers = ½ day service $735 +GST • 5-10 printers = 1 day service $1,470 +GST • >10 printers is POA© 2008 GS1
    • Report Sample Printed Label Quality (before pallet application) Printer Serial No: Printer Location: Issue: Blown print head pin, causing white lines to run vertically down the bar code. Top bar code fails ISO verification Recommendations: •Printer needs to be serviced and cleaned and possibly a new print head installed •Review printer cleaning & maintenance procedures to ensure printer is cleaned on a regular basis, i.e. when a label roll is changed.© 2008 GS1
    • Report sample Pallets & Applied Label Quality - General Observations: Creased label – unable to be scanned Creased printer ribbon – bar code difficult to scan Creased Label unable to be 22 1 scanned Damaged Label unable to be scanned Recommendations: Complete visual check and scanning of all Logistic label bar codes and replace any damaged labels prior to 4 3 despatch.© 2008 GS1
    • Report sample Pallet Stretch-wrap Dags Stretch-wrap dags are an issue for the retailers automated DCs where pallets are conveyourised. Recommendations: 1 1 22 All 3 are relatively minor and could be picked up by visual checks prior to despatch. Also recommend training of staff, in order to enable them to identify 2 3 such issues in future. 3© 2008 GS1
    • 5. Issue & Recommendations Label Printing Alignment <Insert Photos Here> Label is offset to the left encroaching on left quiet zone Label is offset to the right encroaching on right quiet zone 1 2 Recommendations: Train staff to print a sample label whenever a printer roll is changed. This should be incorporated into printer cleaning & maintenance procedures© 2008 GS1
    • GS1 Australia Services and Support Bar Code Verification Imaging Reports Bar Code Accreditation Quality Support Member Assistance Alliance Consulting / Partners Implementation Services Australia Resources Education and Training 68© 2008 GS1
    • GS1 Australia Services and Support Quality Support Member Assistance Alliance Consulting / Partners Implementation Services Australia Resources Education and Training 69© 2008 GS1
    • GS1works •Supply Chain Knowledge Centre on Steroids… •Contact GS1 to book your free company tour session© 2008 GS1
    • GS1net – Upcoming Important Dates • Project Doublenet 15-16 October • Next Grocery/Liquor Usergroup Seminars • Sydney November 8 • Melbourne November 10© 2008 GS1
    • 72© 2008 GS1
    • Our Alliance Partners Software Alliance Partners Hardware Solutions Consultancy Implementations Printing Technical advice Third party services Outsourcing 73© 2008 GS1
    • 74© 2008 GS1
    • Out of Time© 2008 GS1
    • Australia Contact Details Andrew Steele Industry Manager GS1 Australia Ltd E asteele@gs1au.org W www.gs1au.org