Strategic risk management by a roads provider

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Christian KELLERHALS

Swiss Federal Roads Office (FEDRO), Switzerland

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  • 8 million inhabitants 41,285 square kilometres 184 inhabitants per square kilometre Importance of the major urban centres The most important towns and urban centres are Zurich, Basel, Bern, Geneva and Lausanne. However, these are small in comparison with those in other countries. The population of Zurich, for example, is less than 400,000. 75 percent of the population live in urban centres.
  • The Swiss motorway network There are 2,300 kilometres of cantonal roads in Switzerland, which are the responsibility of the authorities of the 26 cantons. And there are around 1,760 kilometres of motorway, which are the responsibility of FEDRO. As of the end of 2008 a total of 1,760 kilometres of motorway were in operation: 7-lane sections: 1.2 kilometres 6-lane stretches: 80.7 kilometres 4-lane stretches: 1,300.8 kilometres 3-lane stretches: 1.9 kilometres 2-lane stretches: 269.5 kilometres Mixed stretches: 111.5 kilometres
  • 26 billion vehlicle km/year 10000h of traffic jams 40% of all Swiss road traffic (on 7 % of the road surface)
  • The objectives of the Swiss Federal Roads Office To complete the motorway network To secure the functionality of the country’s motorways (routine and periodic maintenance, upgrades to current standards) To regulate access for road users and vehicles To improve road safety To reduce the burden on the environment attributable to road traffic
  • Responsibilities: Mitigate: Risk manager/staff Monitor: Risk manager/risk owner Identify: Staff, Risk manager, risk owner Gauge: risk owner, board of directors
  • Probability and impact need to be defined! Large office, several different divisions do their assessment independently Probability: According to the definitions of the confederation Impact: Aspects such as financial damage, personal damage, environmental damage, impact on operations of the office low: monitor medium: measures high: additional measures Gauging: Current/actual status and target status
  • Particular if management commits obvious mistakes.
  • Particular if management commits obvious mistakes.
  • Particular if management commits obvious mistakes.
  • Natural hazards 2 FEDRO has launched a project focusing on a risk-based, nation-wide and network-related approach to dealing with severe natural hazards. In summer 2008 we initiated a pilot project in the Reuss Valley in order to put the developed methodology to the test, and the goal is to apply it throughout the entire motorway network in the course of the next four years.
  • Natural hazards 2 FEDRO has launched a project focusing on a risk-based, nation-wide and network-related approach to dealing with severe natural hazards. In summer 2008 we initiated a pilot project in the Reuss Valley in order to put the developed methodology to the test, and the goal is to apply it throughout the entire motorway network in the course of the next four years.
  • Natural hazards 2 FEDRO has launched a project focusing on a risk-based, nation-wide and network-related approach to dealing with severe natural hazards. In summer 2008 we initiated a pilot project in the Reuss Valley in order to put the developed methodology to the test, and the goal is to apply it throughout the entire motorway network in the course of the next four years.
  • Strategic risk management by a roads provider

    1. 1. Strategic Risk Management by a Roads Provider Christian Kellerhals Swiss Federal Roads Office (FEDRO) Head: Corporate Services and DevelopmentSwiss Federal Roads Office FEDRO 1
    2. 2. Content Introduction Objectives of FEDRO FEDRO‘s risk management process FEDRO‘s main strategic risks ConclusionSwiss Federal Roads Office FEDRO 2
    3. 3. Switzerland • 8 million inhabitants • 41,285 square kilometres • 26 cantons • 4 national languages • Zurich 358,000 • Geneva 180,000 • Basel 163,000 • Bern 122,000 •Lausanne 119,000Swiss Federal Roads Office FEDRO 3
    4. 4. The Swiss national motorway network • 1799 km network • 228 tunnels • 3390 bridges • 440 access points • 34 service stationsSwiss Federal Roads Office FEDRO 4
    5. 5. Traffic volume on the motorway network Basel • up to 140’000 Zurich vehicles/cross-section Berne • Traffic growth 2010 – 2011: 2.8% Lausanne • heavy traffic: 3-8%, Gotthard tunnel: 15% GenevaSwiss Federal Roads Office FEDRO 5
    6. 6. Objectives and duties of Swiss Federal Roads Office (FEDRO) • To secure the functionality of the country’s motorways • To complete the motorway network • To improve road safety • To reduce the burden on the environment attributable to road trafficSwiss Federal Roads Office FEDRO 6
    7. 7. Risks: What could prevent us from reaching our goals? •Where are the banana peels? •How big are they? •How likely will we step on them? •What happens if we step on them ?Swiss Federal Roads Office FEDRO 7
    8. 8. Risk management Annual cycle over one year reportSwiss Federal Roads Office FEDRO 8
    9. 9. Gauging the risks: very likely Risk = high likely impact x probability probability possible medium rare unlikely low yery unlikely very low low moderate substan- high very high tial impactSwiss Federal Roads Office FEDRO 9
    10. 10. Identified risks I Inadequate separation of regulation and operation Effect: Insufficient supervision of operations, mistakes are not detected Impact: Financial damage, loss of credibilitySwiss Federal Roads Office FEDRO 10
    11. 11. Identified risks II Staff vacancies due to dry job market Effect: Stress, superficial work, errors, outsourcing of core tasks Impact: Financial damage, loss of credibilitySwiss Federal Roads Office FEDRO 11
    12. 12. Identified risks III Corruption Effect: Reputational damage, financial loss, time loss Impact: Loss of credibility of office and management, lack of funds, lack of staffSwiss Federal Roads Office FEDRO 12
    13. 13. Identified risks IV Natural hazards Effect: Loss of life, damage to infrastructure, road closures, media presence Impact: Economic damage, possibly claims, reputational damageSwiss Federal Roads Office FEDRO 13
    14. 14. Identified risks V Accident with hazardous goods Effect: Loss of life, damage to infrastructure, road closures, media presence Impact: Economic damage, possibly claims, reputational damageSwiss Federal Roads Office FEDRO 14
    15. 15. Identified risks VI Undetected maintenance needs Effect: Inadequate maintenance, higher repair cost due to immediate interventions Impact: Deterioration of road condition, greater financial needs in futureSwiss Federal Roads Office FEDRO 15
    16. 16. Conclusion Strategic risk management is an essential part of FEDRO‘s quality assurance efforts, without which the Office would not be able to maintain and further improve the qualtiy of its services.Swiss Federal Roads Office FEDRO 16
    17. 17. Thank you for your attention!Swiss Federal Roads Office FEDRO 17

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