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Demand Planing

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  • 1. THINKING BEYOND THE OBVIOUS Demand Planning andInventory Optimisation Masterclass Improving business top-line demand response through proactive and accurate forecasting 21 - 22 January 2013 Global Prospectus Training Centre, 366 Pretoria Avenue, Randburg SETA Accreditation No. 2502
  • 2. OVERVIEWThe current volatile state of the global market is forcing manufacturers and retailers to strive and predict the constantly changing preferencesof consumers. This volatility in consumer preferences costs companies millions in out-of-stocks, excess inventory and excessive discounting.Promotions, new product introductions, packaging changes, coupled of course with the ever changing demand patterns often combineto wreak havoc on the demand and supply planning process of a lot of companies. Companies need to find more innovative ways to addressthis. Many are recognising the fact that improving demand response will invariably reduce cost and error of forecasting. Improved collaborationwith trading partners; customers and suppliers will also improve forecast accuracy. Demand Planning and Inventory Optimisation therefore isall about emphasising the value of response management in the demand planning sphere. It statistically proves that by focusing on consumerswith high demand variability and reducing cycle time by creating more frequent demand updates, companies can improve service and reduceinventory cost.This Masterclass aims at achieving this by bringing together key stakeholders in demand planning and inventory optimisation to espousemethodology for addressing these issues. BENEFITS & OUTCOMEThe Masterclass will introduce participants to a more complete view of the business. It will showcase that Demand Planning and InventoryOptimisation is not merely about forecasting, but entails all activities involving the discovery of markets, planning products or services forthose markets, and then fulfilling the customers ‘demand’. This training will highlight to participants an integrative set of processes across,not just the company, but the entire trade partner network.On completing this Masterclass, participants will be better equipped to address challenges in demand planning and inventory optimisationin the face of changing consumer preferences.By attending this event, participants will be in a position to:• Improve business top-line projections by increasing customer service levels to guarantee profitable bottom-line returns• Reduce inventory stock-pile by as much as 20 to 25%, thus ensuring that only essential goods are stored• Create more stable supply chain planning, with much accuracy, efficiency and less cost• Help business evolve a high level of proactive supply chain management strategy WHO SHOULD ATTENDMDs, VPs, Directors, Mid-Level Executives, HODs, GMs, Senior Managers, Project Managers, Division Heads, Senior Level Executives from:• Demand Planning • Purchasing/ Procurement• Inventory planning and management / Inventory control • Logistics• Materials Management • Manufacturing• Supply Chain managementFrom across all industries:• Petroleum, Gas & Chemicals • Mining• Energy/Power/ Utilities • Automobiles• Manufacturing • Telecommunications• Shipping • Healthcare and Pharmaceutical• Steel • FMCG• Cement GLOBAL PROSPECTUS TRAINING (PTY) LTD. Chief Executive O er - Dhevaraj Pillay Johannesburg - Tel: +27 11 781 6222 Fax: +27 11 781 6044 Marketing - m2@globalprospectus.co.za Auditors - Russell Bedford SA (Jhb) Inc. Pietermaritzburg - Tel: +27 33 391 4229 Fax: +27 33 391 5722 Design - www.designmaster.co.za (071 018 8355) Legal - DA Morris & Associates
  • 3. EXPERT FACILITATORS Liezl Smith B. Eng, CPIM, CIRM, CSCP, CPF President SAPICS (Association for Operations Management of Southern Africa) Specialist Consultant, Businessix Business Consultants SA Liezl is currently the President and member Board of Directors of SAPICS, the Association for Operations Management of Southern Africa. She is an Industrial Engineer with a B. Eng, degree from Stellenbosch University (1997).and is currently contracting as a Specialist Trainer and Consultant to large corporations. She is a registered assessor for the FoodBev SETA and MERSETA, as well as registered moderator for the MERSETA, and thus has a good working knowledge of the National Qualifications Framework with experience in facilitating and assessing on NQF4, NQF5 and NQF6 levels. Her corporate experience includes working with Nampak, Super Group and British American Tobacco SA. She is one of first in the world to obtain “CSCP” designation – Certified Supply Chain Professional – from APICS, the Association for Operations Management and one of first in Africa to obtain “CPF” designation – Certified Professional Forecaster - from the Institute of Business Forecasting. She has extensive experience, background and understanding in the inner workings of ERP systems. Good overall knowledge of all aspects relating to the business environment, including supply chain management and business process management. She has been a Mentor for Business Partners since 2005 Hilary Itela Distribution Centre Manager, RTT Trans Africa Limited, Kenya Hilary Odera Itela is the Distribution Centre Manager- KENYA for RTT Trans Africa Limited, Kenya. He was previously the General Manager- Secure Logistics at G4S Kenya Ltd (Courier Services and Transportation), Operations Manager at DHL Supply Chain Kenya Limited (in charge of Warehousing & Distribution roles for Technology Clientele). His responsibilities include 3PL Supply Chain Management (Warehousing and Distribution within Eastern Africa) for Pharmaceutical drugs supplies. He oversees operations servicing multinationals such as Glaxo Smithkline (both Pharma & Consumer), Merck Serono, Adcock Ingram, Pfizer, Astra Zeneca and offers expertise to the Public Sector Supported PEPFAR initiative (Presidents Emergency Plan for Aids Relief) through the provision of storage, distribution & reverse logistics support for HIV/AIDS ARV drugs, Rapid test kits etc. Hilary’s vast experience covers Procurement, Logistics, Inventory Management, Warehousing, End to end logistics synergy, Process Route Mapping, Transportation, Change Management, Six Sigma/ Lean Operations Management and Continuous Process Improvement Initiatives. Bongani Ngoma Bsc, Msc, MDP, MBA Planning Executive, UPD, New Clicks South Africa (Pty) Limited Bongani is currently the Planning Executive at United Pharmaceutical Distributors (UPD) which is a division of the Clicks group Division of of companies. In this role, he heads up the buying and planning department of the organization and as such manages buyers and planners located in all major cities of South Africa. His role mainly entails procuring pharmaceutical and frontshop products worth R600m per month from a host of manufacturers in order to satisfy the UPD customer base. Bongani spends most of his time negotiating deals with suppliers, fine-tuning the organisation’s systems and processes, seeing key customer groups and reading market data to ensure that the organisation remains competitive. He had previously worked in different roles in the Clicks group, ranging from IT Demand Management to Project Management. He gained his broad supply chain experience by working for companies like Edcon, Cadbury and Coca-Cola. In 2011, he was invited to present a case study at the 33rd Annual SAPICS conference in Sun City. Bongani received his higher education at Wits University, where he completed an honours degree in Applied Chemistry, and a Masters degree in Computational Chemistry. He then furthered his education at UNISA where he obtained a management development programme certificate and an MBA. The title for his MBA thesis was:”The role that dividends play in the top 40 companies on the JSE”. Jeff Dube PrEng, BSc(Hons)Eng, MBA Member / Chief Consultant Supa-Dube Consulting (C) Corporation Jeff obtained his MBA masters degree from the Heriott-Watt University in the United Kingdom. He was previously the Business Analyst for the Nampak Group and was the key person responsible for implementing an advanced planning solution for the groups flexible cluster of companies. Jeff then moved on to becoming the Supply Chain Director for Saint-Gobain. He was responsible for the Supply Chain function, at Board Level - purchasing,planning, distribution, warehousing and business processes integration for construction products manufacturing group of companies. He directed and designed the supply chain optimisation processes from security of supplies via master planning systems, management of physical logistics, to outbound logistics. Jeff designed and implemented supply chain performance metrics to enable visibility and controllability across the entire supply chain, to ensure that the entire supply chain was optimally synchronised. He sat on the regional (sub-saharan Africa) board for the French-based construction markets-focused blue-chip company. He also sat on the executive boards of the individual companies that make up the Construction Products portifolio in sub-saharan Africa. Jeff is currently the consulting member of the Supa-Dube Consulting Group, who created and implements the Greenbox strategy.GLOBAL PROSPECTUS TRAINING (PTY) LTD. Chief Executive O er - Dhevaraj PillayJohannesburg - Tel: +27 11 781 6222 Fax: +27 11 781 6044 Marketing - m2@globalprospectus.co.za Auditors - Russell Bedford SA (Jhb) Inc.Pietermaritzburg - Tel: +27 33 391 4229 Fax: +27 33 391 5722 Design - www.designmaster.co.za (071 018 8355) Legal - DA Morris & Associates
  • 4. DAY 1 08:00 – 09:00 Registration and 10:45 – 12:00 Stream Two Early Morning Refreshments Incorporating customer level strategies in 09:00 – 09:15 Chairman’s Opening Remarks Demand planning process • Using industry trends to develop a forecast • Applying S&OP to firm up demand plans 09:15 – 10:30 Stream One • Providing full product lifecycle support strategy Appraising the impact of global trends on • • Developing consumer driven order plans Analysing product cannibalisation demand management and the future of • Calculating the product lift-value from promotions • Reviewing the shelf space in stores doing business • Building a comprehensive planogram using items Globally Demand Planning and Management has become from multiple distributions a challenging process considering the effects of the global financial crunch, depletion of world resources, rapid Bongani Ngoma population growth; mass urbanisation and of course the Planning Executive, UPD relentless devastation of climate change. For business New Clicks South Africa (Pty) Limited today to focus on future growth and assure operational efficiency and profitability, demand planning must take 12:00 – 13:00 Network Lunch into cognisance global trends and how it influences business today and in the future. It must address how this 13:00 – 14:15 Stream Three affects demand management significantly and impacts on the ability of business to forecast thrive and survive in the Emphasising a Demand Collaboration challenging market place. This session looks at the impact of global trends on demand management and the future Hub (DCH) strategy of doing business locally and internationally. The need for a Demand Collaboration Hub (DCH) is Current trends essential in achieving effective demand planning • Resource depletion strategy. The DCH brings together demand and forecast • Population growth requirements from multiple sources on an inventory list • Urbanisation in order to achieve consensus on a demand planning • Growing middle class platform. It incorporates both internal sources (such as • Climate change management strategies and marketing promotions) as • Skills as a competitive advantage well as external sources (such as the Point of Sale (POS) • Free trade proliferation data, suppliers, and supply chain partners). This session • Global disaggregation of supply chains addresses the importance of DCH to the entire demand • Digital technology infrastructure development planning process Hilary Itela Business today: Focus for the future growth Distribution Centre Manager-Kenya • What are we actually selling? RTT Trans Africa Limited, Kenya • Customer experience management • Internet – instant gratification – shorter lead times 14:15 – 14:30 Afternoon Refreshments What is preventing us from performing? • Bottlenecks to innovation 14:30 – 15:00 Stream Four • Examine what we celebrate Interactive Round Table Discussion Pre-requisites for surviving and thriving and Q & A Liezl Smith During this session participants will have the opportunity President SAPICS (Association for Operations to discuss particular questions of interest relating to topics Management of Southern Africa) above. Participants are allowed to form networking Teams to discuss their particular area of interest Specialist Consultant, Businessix Business Consultants SA Hilary Itela 10:30 – 10:45 Morning Refreshments Distribution Centre Manager-Kenya RTT Trans Africa Limited, Kenya 15:00 End of day oneGLOBAL PROSPECTUS TRAINING (PTY) LTD. Chief Executive O er - Dhevaraj PillayJohannesburg - Tel: +27 11 781 6222 Fax: +27 11 781 6044 Marketing - m2@globalprospectus.co.za Auditors - Russell Bedford SA (Jhb) Inc.Pietermaritzburg - Tel: +27 33 391 4229 Fax: +27 33 391 5722 Design - www.designmaster.co.za (071 018 8355) Legal - DA Morris & Associates
  • 5. DAY 2 08:00 – 09:00 Registration and 13:00 – 14:15 Stream Three Early Morning Refreshments Integrating S&OP for improved 09:00 – 09:15 Chairman’s Opening Remarks inventory management Sales and Operations Planning (S&OP) supports the management planning process, and reviews planning 09:15 – 10:30 Stream One activities at a higher level, (usually on a monthly and Establishing Inventory Optimisation as a yearly basis) rather than the daily or weekly planning process. It is thus a critical component of management tool for appraising demand variability strategising since it allows the company to proactively identify and manage upcoming issues such as overstock and target situations, fixed capacity constraints, regional velocity of Since sales patterns vary considerably from product demand and financial reserve accruals. It also provides introduction to product retirement, understanding the senior management with the capacity for driving constant variability of this pattern is critical in setting consensus on a single operating plan process across the inventory targets. Inventory Optimisation therefore is an entire business functions; thus ensuring the visibility and effective way for analysing daily store-level demand in agility to improve product management and promotional order to generate in-store and upstream inventory targets, planning, while minimising unnecessary buildups of as well as how to meet these targets and understand inventory to better predict revenue. This session looks the varying patterns. It helps prevent loss of sales, at S&OP and how it helps management develop a well ensuring that there are optimally stocked shelves even coordinated operating plan in support of customer during periods of heavy demand. Furthermore Inventory demand, business plan and management across the Optimisation helps in the tracking and appraisal of company demand requirement and demand variability and thus is a • Improved Product Lifecycle precise tool for establishing inventory categorisation. • Management process • Management Principles • Better promotional planning • Inventory Categories • Improved inventory management • Inventory Strategies - Developing the • More predictable revenue management Service Strategy • More accurate budget forecasting Hilary Itela Jeffrey Dube Distribution Centre Manager-Kenya Chief Consultant RTT Trans Africa Limited, Kenya Supa-Dube Consulting (C) Corporation 10:30 – 10:45 Morning Refreshments 14:15 – 14:30 Afternoon Refreshments 10:45 – 12:00 Stream Two 14:30 – 15:00 Stream Four Inventory Optimisation and Distribution Interactive Round Table Discussion Requirements Planning (DRP) and Q & A Inventory Distribution Requirements Planning is an During this session participants will have the opportunity accurate way for factoring both internal deployment plans to discuss particular questions of interest relating to topics (between distribution centres, warehouses and stores) above. Participants are allowed to form networking Teams and outstanding orders from suppliers. Due to variable to discuss their particular area of interest product demands and delivery targets, DRP addresses pre-order issues such as constraints in warehouse Jeffrey Dube storage space, transportation (load) capacity and product Chief Consultant perishability requirements (expiration), in-transit damage Supa-Dube Consulting (C) Corporation or loss and in-store pilferage. Hilary Itela 15:00 Chairman’s Closing Remarks Distribution Centre Manager-Kenya and End of day two RTT Trans Africa Limited, Kenya 12:00 – 13:00 Network LunchGLOBAL PROSPECTUS TRAINING (PTY) LTD. Chief Executive O er - Dhevaraj PillayJohannesburg - Tel: +27 11 781 6222 Fax: +27 11 781 6044 Marketing - m2@globalprospectus.co.za Auditors - Russell Bedford SA (Jhb) Inc.Pietermaritzburg - Tel: +27 33 391 4229 Fax: +27 33 391 5722 Design - www.designmaster.co.za (071 018 8355) Legal - DA Morris & Associates
  • 6. Demand Planning and Inventory Optimisation ONLY Masterclass R699 21 - 22 January 2013 Per D eleg 0Registration Form Global Prospectus Training Centre, ex. VA ate, T. 366 Pretoria Avenue, RandburgGPW Marketing Fax Completed Registration Form To: +27 11 781 6044Company Name:Type of Business:Address:Tel: Fax: VAT Number:Delegate 1:Position: E-Mail:Delegate 2:Position: E-Mail:Delegate 3:Position: E-Mail:Delegate 4:Position: E-Mail:Delegate 5:Position: E-Mail:AUTHORISATION: Signatory must be authorised to sign on behalf of Company CREDIT CARDName: Cardholder’s Name: DETAILSPosition: Credit Card Number:Signature: Date: CVC No: Expiry Date:PAYMENT METHODS1. Bank Transfer - Global Prospectus Training (PTY) Ltd. 2. Credit card - Please fill in your credit card details above First National Bank: Randburg 3. Cheques - Made Payable to: Global Prospectus Training (PTY) Ltd. Account Number: 62109 270372 Branch Code: 254005TERMS & CONDITIONSThe following terms and conditions will apply: Substitutions Payment is required in full 5 days from date of invoice Delegates must inform Global Prospectus Training (PTY) Ltd in writing All payments to be made directly to Global Prospectus Training (PTY) Ltd. of any substitutions. No seats will be reserved, unless Global Prospectus Training (PTY) Ltd. receives a signed registration form. There is no charge for substitutions. Global Prospectus Training (PTY) Ltd. reserves the right, due to circumstances beyond our control, to change Global Prospectus Training (PTY) Ltd will not be held liable for incorrect speakers, program content, date & venue. Delegate details on Certi s, etc. in the event of substitutions being The signed registration form is a legally binding contract. made on the day of the conference. In the event of Global Prospectus Training (PTY) Ltd having to cancel or postpone an event due to circum-Cancellations stances beyond our control, delegates will be issued with a credit voucher,All cancellations will be subject to approval by the management of Global Prospectus Training (PTY) Ltd. - which may be used at another of our events.All cancellations made 7 days prior to date of the above mentioned event will be subject to a 50% cancellation fee.Cancellations made within 7 days of date of the above mentioned event, will be subject to a 100% cancellation fee. - Global Prospectus Training (PTY) Ltd will not be held liable for travel and accommoda -The will be no refunds or credit vouchers. tion costs. The conference fee includes: conference material, lunches and refreshments, but excludes travel & accommodation.GLOBAL PROSPECTUS TRAINING (PTY) LTD. Chief Executive O er - Dhevaraj PillayJohannesburg - Tel: +27 11 781 6222 Fax: +27 11 781 6044 Marketing - m2@globalprospectus.co.za Auditors - Russell Bedford SA (Jhb) Inc.Pietermaritzburg - Tel: +27 33 391 4229 Fax: +27 33 391 5722 Design - www.designmaster.co.za (071 018 8355) Legal - DA Morris & Associates